고급 침구, 책상, 암막 커튼, 다리미/다리미판

데이즈 인 & 스위트 바이 윈덤 스프링필드 온 I-44 여행 후기

2 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1005개 이용 후기 중 191개" "
평점 8 - 좋아요. 1005개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 189개" "
평점 4 - 별로예요. 1005개 이용 후기 중 150개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 241개" "

6.4/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

6/10 - 괜찮아요

Yong

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

Steven A

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The so called "manager" did not allow me to have the jazzuci suite-i set it up 3 weeks ago-i called the week before going to pay, but the manager told me to pay day i arrive-but the front desk person said they dont allow locals-im 60 miles away in rulal lebanon-i did tell the manager this 3 weeks ago-since no note he refuse me-he was rude/wouldnt call the manager to proof what i said and then refuse to give me the manager or corp numbers so i could complain! Very upset, i drove over 10 hrs to springfield after my out of town job with my wife for my belated birthday. Not happy at all-took me over 1hr 50 minutes to finally find another jazzuci suite.?-other hotels i talked to didnt have this issue-so very horrible business
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Please reference to the fine print on the 3rd parties website for our locals policy. It states in that section we do not rent to anyone within a 60 miles radius of the property. Signage is also posted in the hotel lobby regarding this matter. Management did not approve a local check in for this reservation. We apologize for any inconvenience this may have caused for you in your travels. Rest assured the property did not charge anything for this reservation as it was cancelled free of charge. Thank you.

4/10 - 별로예요

Miriam S.

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 26일
Thank you for taking time to review your stay. We are saddened to see your stay was not to your expectations. Your feedback helps us strive to provide exceptional experiences. Rest assured management is taking the necessary steps to ensure your comfort in the future. Thank you for choosing Days Inn & Suites.

8/10 - 좋아요

larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
around good
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 18일
Thank you for taking the time to review your stay. Guest feedback is always appreciated. We are please you enjoyed your stay with us. Thank you for choosing Days Inn & Suites. Come back and see again soon.

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 12일
Thank you taking time to review your stay. We appreciate all guest feedback. As it helps us strive to make each reservation an excellent experience. Thank you for choosing Days Inn & Suites. We look forward to seeing you again.

10/10 - 훌륭해요

Harli

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was looking for a decent hotel that was really cheap and decently nice and was actually surprised with how clean it was. We checked the beds and every piece of furniture for bed bugs and other bugs and didn't find anything. Shampoo, conditioner, body soap, and hand soap were all provided. The towels and sheets were all clean and we didn't notice any stains.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 10일
Thank you for reviewing your stay. We are glad to hear you enjoyed your stay with us. We strive to make each guest experience an excellent one. Thank you for choosing Days Inn & Suites. We look forward to seeing you again.

4/10 - 별로예요

Brenda 님, Russell

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
We are saddened to see you did not enjoy your stay with us. Management is looking into your stay and will be addressing any issues needed to make your next visit with us exceptional. We always appreciate guest feedback. Thank you for choosing Days Inn & Suites.

10/10 - 훌륭해요

TyLee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 4일
Thank you for taking time to review your stay. We strive to provide excellent guest experience with each reservation. Thank you for choosing Days Inn & Suites.

4/10 - 별로예요

Brandy

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Trash was not emptied and all soaps were used when we got in the room No credit or anything offered just said “our manager was helping because we were short staffed and he forgot” Sorry I don’t want that other people’s used soaps
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 26일
We do apologize for any shortcomings on the condition of your room during your stay. Unfortunately the property can not issue a credit for discount on your stay. Please contact the 3rd party you used to book with and they property will be more than willing to issue a discount. Thank you for choosing Days Inn & Suites.

10/10 - 훌륭해요

Abel

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Thank you for taking time to review your stay with us. Guest feedback is very important to us as it helps us strive to provide excellent customer experiences. Thank you for choosing Days Inn & Suites. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Aaron

2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 25일
Thank you for taking time to review your stay. We are saddened to see you experienced some issues with your stay. Management has taken note of your review and taking steps to address the response. Thank you for choosing Days Inn & Suites.

4/10 - 별로예요

Doug

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 29일
We are sorry to see your stay was less than enjoyable. Management is currently looking into your reservation and the details of your stay. Someone will reach out to very soon. Thank you and as always we appreciate your business.

2/10 - 너무 별로예요

Joseph

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The water in the shower took 30 minutes to heat up and didnt even get luke warm. When we got ready for bed their was hair all over the sheet that was not mine or my wifes. When we called the front desk all the offered was to give us extra sheets. We got a refund and checked out. Now the hotel does not want to give us a refund and are fiting it.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 28일
The property is sadden to hear about your stay. Management is looking into this matter. We strive to provide an excellent guest experience with every stay.

2/10 - 너무 별로예요

Jaya

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to request and wait for a refund because they do not accept guests within 60 miles of local.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 24일
We do apologize for any inconvenience this may have caused you in your travels, it is listed in the terms and conditions for our property about our local policy. We do process refunds at the property immediately for these reservations. However, you still may have a waiting period from the 3rd party booking site you used to make the reservation.

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 23일
Dear Guest,Thank you for the feedback. I’m glad you had such a nice experience with us. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Shannon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in i was informed that because i lived less than 60 miles from hotel, i could not stay at hotel! They do not allow locals no matter the reason. I had worked all day in the winter weather, pulled a double shift actually and just needed to sleep a few hour to return and open my store. I didnt want to make the 70 mile drive home due to being so tired. I was refused a room due to being local and money was refunded. I am absolutely dumbfounded. I will NEVER refer any of my business associates to this hotel.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 11일
We apologize for the inconvenience this may have caused. However, the property does have a policy restricting guest that live within the local area. We do not retain any charges for locals that book with us. Refunds are provided immediately by the property. Expedia will issue you the refund on their behalf for this booking. Again we apologize for any inconvenience that this may have caused you in your travels.

10/10 - 훌륭해요

Shana

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 11일
Dear Shana,Thank you for your feedback. I'm glad to hear that we were able to provide you with a great experience. We strive to provide a memorable experience for our guests, and your satisfaction is of utmost importance to us. We look forward to having you with us many times in the future.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

christina

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 11일
Dear Christina,Thank you for your stay. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 28일
Dear Howard,Thank you for the feedback. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.

8/10 - 좋아요

karishma

좋아요: 청결 상태, 직원 및 서비스
The property manager is really nice and helpful!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 27일
Dear Karishma,Thank you for the positive review. We are so happy that you found friendly & helpful staff service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We look forward to serving you again as soon as possible. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Betty

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 16일
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will consider staying again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Bharat

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Soiled dirty carper with bad smell in room.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Bharat,Thank you for your stay. I am sorry for the negative experience due to the cleanliness issue. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Not good experience
Price given online different at Checking also they didn’t have a room for pets cause you didn’t pass info to them I did not check in due to attitude of clerk. You need to put info about pets in your information and state what type room is available if you have pets. I did check into another hotel in Rolla, Mo. if I had been able to book somewhere else I would have.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Guest,Thanks for posting this comment and allowing us to improve. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

RAGUNATH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I went with Kids, felt not safe. Just a minute moved out.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Ragunath,Thank you for the review. I’m terribly sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Mellisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Mellisa,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

실제 이용하신 고객

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Jonathan,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 22일
Dear John,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Betty

좋아요: 직원 및 서비스
It was a little dated
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 22일
Dear Betty,Thank you for the review. We are happy to hear that you enjoyed your stay. We take great pride in serving guests well, and I’m glad we’re meeting and exceeding expectations. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Bernhard

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 11일
Dear Guest,Thank you for the review. It is pleasing to find out that you had a very good experience during your stay with us. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Linda

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Linda,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 - 좋아요

Chris

Property is great for stop and sleep.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Chris,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

beneyam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager. 님, 2024년 2월 8일
Dear Guest,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to having you with us again soon. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

james

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was used for homeless people .girl that worked there look like she was on meth.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 7일
Dear James,Thank you for your stay. I’m truly sorry that you had a bad experience with us. We’ve already made some changes and are working to make the experience here better than ever before. Nothing means more to me than providing a pleasant guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The shower in our room did not have any hot water or water pressure
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Guest,Thank you for writing the review. I am pleased that you found a generally nice experience. But, we apologize that we let you down due to shower concerns. You can be sure that we will use your comments as we change and improve, and your review will make a difference. Nothing matters more to me than satisfying guests like you. I hope that you will focus on the good things and choose to stay again.Sincerely, Hotel Manager.

2/10 - 너무 별로예요

Tim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water ! Metal bed frames hurt your ankles & heater was very noisy plus girl at front desk acted like we were bothering her!
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Tim,Thank you for staying with us. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

8/10 - 좋아요

Steven

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The facility is old but it is in acceptable condition. The staff was excellent and there was a large grass area adjacent to the property that was great for my dog.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Steven,Thank you for the review. We're thrilled to hear that you find our staff service nice and the location is good. We strive to provide exceptional service and ensure that our guests have a pleasant experience. I hope that you will choose to stay again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do Not waste your money, I would rather sleep in my car then ever stay here again
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Angel,Thank you for your stay. I am sorry to hear that you didn’t have a pleasant experience at our hotel. We will review your comments and use them to improve, as we are in a process of continuous improvement. We do strive to make every guest’s experience an excellent one. I hope that you will try us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Ronald 님, Doniphan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, far enough off the interstate to be quiet staff was very friendly
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Ronald,Thank you for the review. We're glad that you found our staff service friendly, enjoyed the location, and had a good stay overall. We take great pride in it and believe that is what sets us apart from other hotels. I hope that you will choose to stay again.Sincerely,Hotel Manager.

4/10 - 별로예요

Richard

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The handicapped rooms had nothing in them, not even a chair. Had to pay extra to get a room large enough for a walker and one with a chair or 2. We had to leave due to a snowstorm and not able to get a refund of the 2nd night. We felt that was not our fault and we shouldn't have been penalized for that. We won't stay there again.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Richard,Thank you for your stay. I was very sorry to hear about the poor experience that you had. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will try us again.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Jenifer

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was super hard, no hot water, Smaller then advertised. Was super nosie. This room sucked.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 27일
Dear Jenifer,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the freeway.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 22일
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager.

6/10 - 괜찮아요

Brenda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 23일
Dear Brenda,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We take real pride in providing the best possible guest experience. I hope that you will visit us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was great. Staff was polite and professional. The surrounding area was a little unsafe. Twice during my stay I heard gun shots near by and saw what looked like several homeless in the surrounding area. I also had my car alarm set off on my second night. No damage though.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 20일
Dear Stacey,Thank you for the review. We are glad to hear that you found our staff friendly and professional and that you had a pleasant stay with us. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

4/10 - 별로예요

Brent

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 21일
Dear Brent,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will try us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Mary

가족 여행
별로예요: 편의 시설/서비스
Good location for the highway 44.
2023년 11월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Mary,We appreciate your feedback! It's great to hear that you found our location convenient for Highway 44. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

4/10 - 별로예요

Jean

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
get what you pay for
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear Jean,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

10/10 - 훌륭해요

Parish

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear Parish, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

4/10 - 별로예요

Cynthia

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 16일
Dear Cynthia,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 - 좋아요

JEFF

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear JEFF,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Brandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 7일
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future. Sincerely,Hotel Manager.