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모텔 6 치커피, 매사추세츠 - 스프링필드 여행 후기

2 out of 5
모텔 6 치커피, 매사추세츠 - 스프링필드
36 Burnett Rd, Chicopee, MA

이용 후기

6.0
평점 10 - 훌륭해요. 861개 이용 후기 중 158개" "
평점 8 - 좋아요. 861개 이용 후기 중 172개" "
평점 6 - 괜찮아요. 861개 이용 후기 중 197개" "
평점 4 - 별로예요. 861개 이용 후기 중 164개" "
평점 2 - 너무 별로예요. 861개 이용 후기 중 170개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

8/10 - 좋아요

Seonhun

2021년 8월에 5박 숙박함

2/10 - 너무 별로예요

Claribeth

가족 여행
별로예요: 청결 상태
the linens were not changed. they smelled like drool or ass I dnt know which one and there was a cup with cigarettes outside of the first room they were trying to give me
2024년 4월에 2박 숙박함

4/10 - 별로예요

Courtney

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not a smoke free property. The description is incorrect. Upon check in I was asked if I wanted a smoking room. I requested non smoking and the room stank of cigarettes. Its ok for the price and a short stay.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Adao

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place nice and clean
답변 제공: Nancy Y. 님, 2024년 4월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Darlene Kim 님, Quincy

2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 19일
Hi Darlene, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 - 좋아요

Luka

2024년 3월에 1박 숙박함

4/10 - 별로예요

ANA M

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had reserved a room with 2 queen size beds, there's no way those beds are queen. They are definitely full size, very uncomfortable bed, i spent 2 nights, the first morning I woke up, terrible back pain and my last morning was even worse and I had a 4hr trip to drive back home. The plumbing extremely noisy even my dog was getting scared. The floor in the room definitely had not been swept or mopped, very dirty. The staff was very nice though.
2024년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Ismail

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great, and I made the most out of my stay but the rooms were very very smelly in a way i cant describe. It came from the vents forcing me to turn them off but the smell still remained in the room. If the price was under $70 for a night I wouldn’t complain but what I paid for isn’t worth it at all. Shoutout to the staff though!!
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Ismail,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

John 님, Framingham

2024년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 2월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Desteny

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Desteny,Thank you for the amazing rating!! Maz K.#Team6

10/10 - 훌륭해요

Tariq 님, brooklyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 1월에 4박 숙박함
답변 제공: Gary 님, 2024년 1월 14일
Thanks for the review, Happy to Serve you.

10/10 - 훌륭해요

Desteny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2024년 1월에 1박 숙박함
답변 제공: Gary 님, 2024년 1월 14일
Thanks for your visit, Happy to Serve You.

10/10 - 훌륭해요

Desteny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its. Quiet no one bothers you
2024년 1월에 1박 숙박함
답변 제공: Gary 님, 2024년 1월 14일
Thanks for your Review, Happy to Serve You.

6/10 - 괜찮아요

Richard

별로예요: 편의 시설/서비스
Floors were dirty and the room smelt of smoke. No tea/ coffee making facilities provided. Towels were very worn and did not do a great job of drying, had to go and buy a proper towel.
2023년 12월에 16박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Brenda

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The layout of the building was good. Only 2floors.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Brenda,Thank you for positively rating your stay!Lilith#Team6

10/10 - 훌륭해요

Tariq 님, brooklyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Tariq 님, brooklyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not feel like a safe area & the room was gross.
2023년 11월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Steven M

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Heater controls were broken. There were no tissues.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There is a fair amount of outside noise, however the motel was spotless and our room had new furniture so was worth the payoff to me compared to other hotels locally.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

keith

출장 여행
좋아요: 청결 상태
Needed more pillows, had only two so couldn’t prop up in bed easily to watch tv. Def budget hotel, but the room was clean and a good shower. Coffee/creamer in morning was blah.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Keith,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 - 훌륭해요

steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My overall stay was very good; the staff was very professional and the check it was very fast.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 29일
Hi Steven,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice, spacious room. Comfortable bed, clean bathroom
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Joseph,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 - 훌륭해요

Jenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My boyfriend and I stayed here to be close to a horse event we were going to. This motel had great pricing and was very convenient for us. It’s right next to McDonald’s and a diner so that made it easy for us to grab food prior to the event.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Jenna,Thank you for taking time to share your review with us. We're happy to hear the stay was great and we hope to see you soon, Safe Travels!Lilith#Team6

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Gave my non smoking reservation away, had smelly smoking room. Bathroom dirty, towels dirty, shower handle came off during shower. Mattress lop sided. Door lock missing, no lock. Woken all night with tv’s people up at 3 am, blasting music outside at 446am. Will not return.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Traveler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 - 별로예요

Sandra

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Noisy area. Discoloration on shower curtain (mold or hard water???). Interior lock broken.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Elizabeth,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Christopher

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kemontre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was fine no complaints
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Kemontre,Thank you for the perfect rating!!Lilith#Team6

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We did not end up staying because the room was disgusting- what appeared to be bodily fluids and pubic hairs on the pillow.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi TravelerAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 - 좋아요

Dale

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Dianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Dianna,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Franklyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience!
Good services in general, some of the rooms needs updates. Bad thing, the smell of weed!
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Franklyn, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 - 좋아요

Miguel

좋아요: 청결 상태
It was good enough for a single night stay. For some reason, the address of the motel on my itinerary didn't match the actual address of the motel. That was the only inconvenience I had.
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi MiguelThank you for the positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Arlene

좋아요: 청결 상태, 직원 및 서비스
Obviously, it's great that they are pet friendly, but all the grassy areas across from the room said, "No dog pee or poop". I wasn't shown where it was and as a female, I wasn't about to go searching in the dark.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 15일
Hi Arlene,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Nate

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Affordable and close to the highway
This motel was pretty inexpensive and close to the highway which was perfect for what I needed. There was a squashed cockroach on the floor when I checked in. I suppose it's great that someone tried to take care of it but didn't follow through by getting rid of the cockroach when they flattened it. The bed was clean and relatively comfortable. The bathroom was also clean. I wish they had an ironing board like other motels. I would probably stay here again.
2023년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 8일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Adrian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was disgusting the AC you cannot even see the Numbers in the words the bathroom was clogged horrible
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Adrian,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Fine stay. Nothing fancy but clean and comfortable.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi JosephThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 - 별로예요

Paula

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we reported to the night manager that our heater was leaking water on the floor, he simply put towels on top of the leak vs changing our room. When we informed him that the toilet didn't flush completely and we were worried about the high water level and fear of it overflowing he didn't even look at it. The shower floorj was dirty and we didn't shower since we didn't have shower shoes with us.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi Paula,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Motel was much better than I expected. It was a pretty quiet area and the rooms were a great price and very clean. Could have used more towels and pillows in the room.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi MarieThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 - 괜찮아요

Amy C

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

melanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
motel was gross & $200/night! moldy shower curtain (i took pics); enough TP for maybe one person for 1 night (they knew we had 2 people 2nights) (no kleenex); fly in room, smelled of cat pee covered by a choke/headache inducing amount of peach air freshener; no coffee; no lotion; no remote for tv. cigarette burn stains on the towels. bad water pressure - maybe a 1 out of 10.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 1일
Hi MelanieThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 - 좋아요

Janny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

CHANG-HSIANG

출장 여행, 가족 여행
Good overall
2023년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Chang-Hsiang,Thank you for positively rating your stay!!Lilith#Team6

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other customers complaining when we checked in. One of the staff was not very nice.
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 26일
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함