책상, 암막 커튼, 유아용 침대, 간이 침대

수퍼 8 바이 윈덤 링컨 여행 후기

2 out of 5
수퍼 8 바이 윈덤 링컨
2809 Woodlawn Rd, Lincoln, IL

이용 후기

6.6
평점 10 - 훌륭해요. 425개 이용 후기 중 84개" "
평점 8 - 좋아요. 425개 이용 후기 중 124개" "
평점 6 - 괜찮아요. 425개 이용 후기 중 97개" "
평점 4 - 별로예요. 425개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 425개 이용 후기 중 63개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just wish there was better rates for multiple nights
2024년 2월에 2박 숙박함
답변 제공: Super 8 Lincoln IL Management Ph 217 732 8886 님, 2024년 2월 6일
Hi Ruth! Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. We understand the importance of offering competitive rates for multiple-night stays, and we appreciate your suggestion. We constantly review our pricing strategies to ensure that they remain competitive and provide value to our guests. Your input is valuable to us, and we will take it into consideration as we continue to enhance our offerings. If you have any further suggestions or if there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another great stay in the future!

4/10 - 별로예요

John

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Everything was good until I went to take a shower and the curtain rod fell off wall ( supposed to be secured) and hit me in head. I skipped shower and checked out. Informed attendant. Would really like to be refunded for this stay. No reason it should have happened. I now have a lump on my way traveling out of state because someone couldn't or wouldn't do thier job. Unfortunate
2024년 1월에 1박 숙박함
답변 제공: Super 8 Lincoln IL Management Ph 217 732 8886 님, 2024년 1월 13일
Hi John,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team takes safety seriously, and we regret that the shower curtain rod incident occurred. Rest assured, we are investigating the matter to ensure such incidents are promptly addressed. However, we must clarify that our commitment to guest safety is unwavering, and we continually strive to maintain high standards. We understand the frustration this may have caused and thank you for bringing it to our attention.

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick easy check in. The rooms were tidy and comfortable. I ended up staying three nights, I will definitely stay there again whenever I'm in town
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 29일
Hi Tanya! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're delighted to hear that you had a quick and seamless check-in, found the rooms tidy and comfortable, and extended your stay for three nights. Your kind words inspire and motivate our team to continue providing excellent service. It's also wonderful to know that you plan to stay with us again whenever you're in town. We look forward to welcoming you back and providing you with another great experience. Safe travels, and we can't wait to have you as our guest again soon!

10/10 - 훌륭해요

JOHN 님, Palos Heights

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 21일
Hi John! Your perfect rating is truly appreciated! We're delighted you had a comfortable stay, and we look forward to your return.

8/10 - 좋아요

Raymond

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Raymond,Thank you for your positive rating! We're thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

6/10 - 괜찮아요

Christopher

가족 여행
별로예요: 청결 상태
as we walked in to check in, overcome by the smell of marijuanna! poor lighting as we got to the second floor. light at other end of hallway was flickering which made it feel like a scary movie. upon entering room, window wasnt shut completely and there was a big water stain on the bathroom ceiling. funky smell we couldnt identify. comforter on bed was stained and had burns on it. mirror looked as if it hadnt been cleaned in months. tv picture was blurry and almost gave you a headache watching it. DEFINATELY WONT be staying here again
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Christopher, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Stacy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a horrible hotel. No elevator. Kept trying to put me in a smoking room when I kept saying no. The room AC barely worked. The fridge didn’t work. The walls going up the stairs had liquid stains all over it. Will never stay there again.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Stacy,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lincoln was a nice place to stay.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Denise,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Unfortunately there where several insects in the room
답변 제공: Manager 님, 2023년 9월 19일
Hello Richard ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Dear Guest,Thank you so much for your amazing rating! We strive to provide the best experience possible for our guests and we're thrilled to hear that we exceeded your expectations. We hope to welcome you back in the future!

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Brian,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

Jose

2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hello Jose,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Tracy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lobby smelled like urine.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello Tracy, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 - 너무 별로예요

chelcia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean there was cigarette butts in the hall ways. Bathtub was nasty, as well as when you sat on toilet you would almost fall off..Sheets had stains everywhere. Hair dryer and microwave did not work as well in the room.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello chelcia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Hello Mark,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 - 별로예요

Charles

별로예요: 청결 상태, 직원 및 서비스
I did not get the room I thought i was getting. I thought the room was dirty.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 5일
Hello Charles, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 - 너무 별로예요

Dwayne

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Dwayne, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 7월 21일
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Mark

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Mark,Thank you so much for the incredible rating. We look forward to your next visit.

2/10 - 너무 별로예요

Jasmine

별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello Jasmine,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

Daniel

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Daniel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Tommy 님, ORLEANS

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hello Tommy,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 - 괜찮아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They need water in their pool.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hi Eric,Thanks for sharing this with us and apologies that the pool was not functional. We hope you will give us another opportunity to provide you with a better experience and consider staying with us again when you return to the area.

8/10 - 좋아요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room at a great price.
We were just passing through so it was located where we needed to stop and had a great price. The staff was very friendly and the room was clean. The surrounding area was not great. The breakfast was mediocre and the pool was out of order.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Jill,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff as well as our area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 - 괜찮아요

Lynda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
At early check in told only on second floor were one bed rooms. Downstairs under construction remodeling. Pool was empty closed for maintenance. We are seniors stairs are not that easy especially carrying our bags.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 27일
Hello Lynda,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

10/10 - 훌륭해요

Raford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and comfortable. Staff was very eager to help and and knowledgeable. Enjoyed the stay.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Raford,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 - 별로예요

rudy

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Back door broken, pool drained, loud music all night, wouldn't give a ground floor room even though we have limited mobility
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hello rudy, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good rates
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 18일
Hi Rick,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, finding great value for money and we look forward to hosting you again soon.

10/10 - 훌륭해요

sylvia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice clean room and friendly staff
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 27일
Hi Sylvia,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

4/10 - 별로예요

CAROL

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Argued at check in for an extra bath towel. Pool not open. Both stairwells smelled like smoke. Room had dirty towel on door, tip of caulk tube on sink, and hair in bed. Back stairwell and second floor carpet had dried mud. Rear exterior motel door unlocked entire stay. Check out time 11am but room key didn't work after 10am.
2023년 2월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 4일
Hello CAROL,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

6/10 - 괜찮아요

Craig

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 21일
Hello Craig, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 7일
Hello Randy,Thank you for your valuable opinion regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 - 훌륭해요

Joanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we always stay there when we are in town, nice place,nice people
답변 제공: Manager 님, 2023년 1월 6일
Hello Joanie,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We appreciate you taking the time to share your experience.

6/10 - 괜찮아요

Melissa

2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 26일
Hello Melissa,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Rebecca

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
The front lady was rude. I walked in to let her know I needed to check in and she immediately told me she had nothing. I showed her my confirmation and tried to be pleasant
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 2일
Hello Rebecca, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 - 너무 별로예요

Shane

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After checking in on the way to room, people where passed out in hallways. After that, found bedbugs. I didn’t decided not to stay. I called Expedia in the morning and explained the problem and why I wanted to cancel stay. They said they won’t give refund. Never will I book at a Super 8.
2022년 10월에 7박 숙박함
답변 제공: Manager 님, 2022년 10월 19일
Hello Shane, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disgusting! So very dirty, our furniture was covered in a thick dust, we could write in it; trash under the sink counter, no toilet paper spool, two bath towels for our reservation of 4. Worst was the visible black specs from the apple juice dispenser in our glass, most likely mold. I would rather sleep in my car than stay this dirty hotel.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 18일
Hello Susan, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 24일
Hello Brian,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

FRANCES 님, NEWNAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating.
2022년 9월에 3박 숙박함
답변 제공: Manager 님, 2022년 9월 21일
Hello FRANCES, Thank you for taking the time to share your comments regarding our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

DEBORAH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One night stay
Little run down but comfortable beds. Needs new pillows
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 1일
Hello DEBORAH, We appreciate the comments, especially with regards to your opinion of our pillows. Guest comments such as yours help us to continuously improve. Thank you for your business.

6/10 - 괜찮아요

Carl

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was not very clean, due to many workers staying there. The room was large..it was quiet.
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 27일
Hello Carl,Thank you for sharing this honest review and feedback about our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

Patty

가족 여행
좋아요: 직원 및 서비스
Beds were comfortable...bathroom was horrible though! Floor was wet, water puddles still in tub & had hair in it...floor definitely needed to be scrubbed- ceiling had mildew too. Rest of the room was good!
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 17일
Hello Patty, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Lakesha

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 15일
Hello Lakesha, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 - 너무 별로예요

colleen

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t feel safe there. Other hotels in the area looked much better
2022년 7월에 4박 숙박함
답변 제공: Manager 님, 2022년 7월 20일
Hello colleen, Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

8/10 - 좋아요

Steve

가족 여행
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello Steve, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

4/10 - 별로예요

James 님, Cave Springs

2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 19일
Hello James, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Matt

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were pleasant. However, the pillows were covered in hair and the sheets were stained. The bathroom door locked itself if opened all the way.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 23일
Hello Matt, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Meh
The pool was out of commission--we would have stayed elsewhere had we known ahead of time. Breakfast was meager. They had signs up saying it was for the health and safety of guests (same sign for the pool), but they also had signs up about masks being required, and they weren't observing that, so I think they were just cutting corners. We stayed two nights, and they didn't clean the room the first morning, even though we were out of it and didn't leave the "Do not disturb" sign on the door. So we came back to still-wet towels and no replenishment of the coffee pods. The building is in need of some help--the hallway had soft spots on the floor, as if we were going to sink through to the first floor. The bed was comfortable, and the room was clean, so we were relatively happy with our stay, with just a few minor disappointments.
2022년 4월에 2박 숙박함
답변 제공: Manager 님, 2022년 5월 2일
Hello Pamela, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and your insights regarding our towels. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good place to stay after a long day in the car. Property was a little run down but the staff and service more than made up for it. Hotel had an indoor pool and was close to a number of dining options.
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 30일
Hello Matthew, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!