Dear Melissa, We appreciate you taking the time to share your positive experience with us. Thank you for your kind review, and helpful suggestions, and for choosing our hotel. We look forward to your next visit. Best, Brent Parker, GM

Dear David, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Brent Parker, GM

Dear Nicole, WOW! Thank you for sharing your generous review of your experience with us and other travelers. We're happy to learn we've earned your future business and we look forward to welcoming you back again soon. Best, Brent Parker, GM

Dear Tammie, I apologize that the quality of your rooms was not met with our excellence in service. Providing fresh and comfortable accommodations is our top priority and I regret that we let you down in this area. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review. Sincerely, Brent Parker, GM

Dear Nellie, Thank you for taking the time to share your feedback. I’m pleased to hear our nice hotel and convenient location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Brent Parker, GM

Dear Natalie, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Brent Parker, GM

Dear Deborah, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Brent Parker, GM

Dear Alan, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Brent Parker, GM

Dear Alan, Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Brent Parker GM

Dear Shanice, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Brent Parker, GM

Dear Rebecca, Sincere thanks for taking the time to share your review. I'm thrilled to learn about the comfort and convenience you enjoyed during your stay with us! Hosting you was an absolute pleasure, and we look forward to welcoming you back soon. Best, Brent Parker GM

Dear Melisha, Thank you for sharing your review. I sincerely appreciate you noting our high cleanliness standards! Along with providing us with some recommendations for improvement, it's encouraging to hear that our hard work is affecting the guest experience. Please visit us again soon. Best, Brent Parker GM

Dear Paul, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Brent Parker, GM

Dear Charles, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Brent Parker GM

Dear Travis, We appreciate you choosing our hotel and leaving us feedback. We hope to provide a wonderful experience on a return trip. Sincerely, Brent Parker, GM

Dear David, We always appreciate when our guests express their willingness to stay with us again! Thank you for sharing your feedback and for providing us with areas where we can make improvements. Our aim is to be the top-rated hotel in the area, and our guests' opinions are instrumental in helping us achieve this goal. We hope to welcome you back soon, so please find a reason to visit us again in the near future! Best, Brent Parker GM

Dear Kelly, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Brent Parker GM

Dear Angela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Brent Parker GM

Dear Carey, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Brent Parker, GM

Dear Jennifer, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Brent Parker, GM

Dear Angela, We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Brent Parker GM

Dear Patricia, I would like to apologize for not having a room ready for your arrival and for the unsatisfactory dining experience in our restaurant. I have taken note of your feedback, and please know that this is not acceptable to our standards. Our team is constantly striving to improve the quality of service. I hope you will consider giving us another opportunity to provide you with the exceptional stay that we are known for. Once again, I sincerely apologize for any inconvenience caused, and thank you for taking the time to share your feedback with us. Sincerely, Brent Parker GM

Dear Amanda, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Brent Parker GM

Dear Chris & Chelsie,We appreciate your patronage and extend our apologies if your stay did not meet your expectations. We enjoyed hosting you and hope to have an opportunity to deliver an improved experience during your next visit.Sincerely,Brent ParkerGeneral Manager

Dear Ann, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Brent Parker, GM

Dear Andrew, I'm so sorry to hear we let you down and would certainly never want to leave you with a poor impression. I apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect. We value your business and your loyalty to our brand. I appreciate your feedback, as it allows us to impact future guest experiences positively. We hope to see you again. Sincerely, Brent Parker GM

Dear Nathan, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Brent Parker GM

Dear Rebecca, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our hotel for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Springfield. Best, Brent Parker GM

Dear Timothy,Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again.Best,Brent ParkerGeneral Manager

Dear dawn,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Brent ParkerGeneral Manager

Dear Heather, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Brent Parker GM

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Dear Ryan, Ensuring the highest level of hospitality is our top priority. We apologize for not meeting your expectations and appreciate your feedback. We hope to serve you better on your next visit. Sincerely, Brent Parker GM

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Dear Vikki,I’m sorry that you did not find us to be a good value and that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us and we hope you will consider a return visit. Sincerely,Brent ParkerGeneral Manager

Dear Jodi,On behalf of our entire team, I would like to thank you for choosing us. It's wonderful to know that your overall stay was enjoyable! We appreciate your valuable feedback, as it allows us to monitor and enhance the total guest experience. We look forward to hosting you again, as we always strive for improvement with the expectation that your next visit will be even better! Best,Brent ParkerGeneral Manager

Dear Scotty,First and foremost, we appreciate your continued patronage. We are disheartened to learn your most recent visit did not align with exceptional prior experiences. Your feedback is valuable as it allows us to evaluate and enhance our total guest experience. We hope you will give us another opportunity to regain your confidence in our commitment to providing a comfortable stay.Sincerely,Brent ParkerGeneral Manager

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Dear Walter,We appreciate you taking the time to share your experience with us. Your comfort is our priority, so I regret we were less than exceptional. We value you as our guest and would love the opportunity to serve you better in the future.Sincerely,Brent ParkerGeneral Manager

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Thank you for taking time to rate your stay with us at University Plaza! We hope to see you again very soon!RegardsBrent ParkerArea General Manager

Dear Anonymous,While we are pleased that you enjoyed your stay overall, I regret that you experienced climate control issues; please forgive us. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.Best,Brent ParkerGeneral Manager

Dear Jolene,We are honored to have your continued support and appreciate your feedback. Thank you for helping us understand what we can do better to maximize guest satisfaction; we will be sure to keep your sentiments in mind. It has been a pleasure having you with us, and we hope to host you again soon.Best,Brent ParkerGeneral Manager

Dear Charie,Thank you for taking the time to review our hotel. I sincerely apologize for falling short of our goal of exceeding guest expectations. We value your business and hope to provide an exceptional experience in the future.Sincerely,Brent ParkerGeneral Manager

Dear Shaun,It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area.Best,Brent ParkerGeneral Manager

Dear Christina,It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Brent ParkerGeneral Manager

Dear Andrea,Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon.Sincerely,Brent ParkerGeneral Manager