Dear Pathmal,Greetings from Cinnamon Citadel! Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We will surely take note of all the points to improve ourselves further. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy

Dear Value Guest,Greetings from Cinnamon Citadel!Thank you for choosing our hotel as your preferred hotel in Kandy. We appreciate your patronage and look forward to seeing you aging at Cinnamon Citadel Kandy!Thank you & regards. Team of Cinnamon Citadel Kandy !

Dear Value Guest,Greetings from Cinnamon Citadel !Thank you for your positive review. We are glad that you enjoyed your stay at Cinnamon Citadel Kandy. Whilst thanking you for your patronage, we do look forward in welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy.

Dear Value GuestGreetings from Cinnamon Citadel !Thank you for choosing Cinnamon Citadel as your preferred hotel. We are happy that your stay met all expectations Hoping to see you again soon.Thank you & regards, Team Of Cinnamon Citadel Kandy!

Dear Mr.Noel,Greetings from Cinnamon Citadel !Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are delighted to know that Cinnamon Citadel Kandy met your expectations, and you had a pleasant and comfortable stay with us. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again! Thank you & regards,Team Cinnamon Citadel Kandy!

Greetings from Cinnamon Citadel !Dear Ms.Laura,Thank you for choosing our hotel as your preferred hotel. We hope that your stay was memorable by providing outstanding service. We are looking forward to welcoming you again at Cinnamon Citadel Kandy !Thank you & regards,Team of Cinnamon Citadel Kandy

Greetings from Cinnamon Citadel !Dear Ms.Amika,Thank you for choosing our hotel as your preferred hotel. We hope that your stay was memorable by providing outstanding service.We are looking forward to welcoming you again at Cinnamon Citadel Kandy !Thank you & regards,Team of Cinnamon Citadel Kandy

Dear Gowri,Greetings from Cinnamon Citadel! We are saddened to read your review and to learn of your disappointment. We sincerely apologize for the inconvenience caused during your stay. Please be assured that we will investigate the areas you have mentioned and take corrective measures. We would like to welcome you back to an improved experience at Cinnamon Citadel Kandy. Thank you for your patronage. Best Regards, Team Cinnamon Citadel

Greetings from Cinnamon Citadel!Dear Mr.Hajer,Thank you for choosing Cinnamon Citadel as your preferred hotel. We are happy that your stay met all expectations Hoping to see you again soon.Thank you & regards,Team of Cinnamon Citadel Kandy

Dear Manju,Greetings from Cinnamon Citadel! Thank you for staying with us and rating us. We look forward to welcoming you back.Regards,Dulanjan KumarasiriFront Office Manager

Dear Mr.Ian,Greetings from Cinnamon Citadel!Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We will surely take note of all the points to improve ourselves further. Thank you & Regards,Team of Cinnamon Citadel Kandy !

Dear Piyush,Thank you for taking your valuable time in sharing your experience with us.We are overjoyed to realize that you have had a wonderful time at our property, and we were able to make a pleasant mark in your holiday memories. While thanking your kind review, we would love to welcome you back to our property for another wonderful time.

Dear Valued Guest, Greetings from Cinnamon Citadel!Thank you for visiting Cinnamon Citadel and taking time to review about your stay. We are delighted to receive such great comments on most of the aspects which explains your stay being brilliant. Thank you for recommending the resort to other travelers. We all look forward to the opportunity of welcoming you again.

Dear Aleksandr, Thank you for taking your valuable time to rate us. It is appreciated if you could write to us on fom.citadel@cinnamonhotels.com in order to better ourselves further. We would like to thank you for choosing Cinnamon Citadel. Team Cinnamon Citadel.

Dear Lise, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, We certainly hope to welcome you back at our resort to yet another memorable stay. Team Cinnamon Citadel.

Dear Maud, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy and we are delighted to know that you enjoyed your stay with us. We are glad to hear that the experience at the Cinnamon Citadel Kandy met your expectations and you had a pleasant and comfortable stay with us. We certainly hope to welcome you back at our resort to yet another memorable stay. Team Cinnamon Citadel.

Dear Kishalaya, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy and we are delighted to know that you enjoyed your stay with us. We are glad to hear that the experience at the Cinnamon Citadel Kandy met your expectations and you had a pleasant and comfortable stay with us. We certainly hope to welcome you back at our resort to yet another memorable stay. Team Cinnamon Citadel.

Dear Ralph, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy and we are delighted to know that you enjoyed your stay with us. We are glad to hear that the experience at the Cinnamon Citadel Kandy met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared with the entire team. We certainly hope to welcome you back at our resort to yet another memorable stay. Team Cinnamon Citadel.

Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy and delighted to know that you enjoyed your stay with us. We are glad to hear that the experience at the Cinnamon Citadel Kandy met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared with the entire team. we certainly hope to welcome you back at our resort to yet another memorable stay Siraj Khan Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for taking your valuable time to rate us. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward to your next visit to our property. Siraj Khan Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for taking your valuable time to rate us. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward to your next visit to our property. Siraj Khan Front Office Manager Cinnamon Citadel Kandy

Dear Pranav Kumar, Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy and delighted to know that you enjoyed your stay with us. We are glad to hear that the experience at the Cinnamon Citadel Kandy met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared with the entire team. we certainly hope to welcome you back at our resort to yet another memorable stay Siraj Khan Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for taking the time to share your comments online following your recent stay with us. We are delighted to read your excellent feedback on our hotel services and facilities. Your comments are great encouragement for us to continue our commitment to service excellence. While thanking you for staying with us, we certainly hope to welcome you back at our resort to yet another memorable stay. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Tahmina, Thank you for having chosen The Cinnamon Citadel Kandy for your stay and for highlighting the pleasant experience you had with us through such a wonderful review online Thank you for your kind and wonderful words of praise for the team who ensured detailed attention to all aspects making your trip comfortable. The team at Citadel endeavours to give the best of their services and attention at all times to make the vacations of our every guest memorable. We are fascinated to read that the efforts made by the team contributed to your stay with us and that you were able to take back fond memories of your stay. We have shared your kind feedback with our entire team and they are very glad to have been able to assist you and for having being given the opportunity of creating everlasting memories. This will motivate all our team members to continue to strive harder to excel in providing memorable experiences to our guests. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Harsha s, Thank you for staying at the Cinnamon Citadel Kandy during your recent trip to Sri Lanka. We are delighted to read your review and thank you for taking the time to write such excellent feedback. The entire team were very pleased knowing that you had a fantastic and comfortable stay with us and have created long-lasting fond memories of your stay with us. Thank you for choosing to stay with us and we hope to welcome you back for many more memorable stays with us. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you so much for having chosen The Cinnamon Citadel Kandy, It gives us immense pleasure to note that you enjoyed all aspects of your stay with us. We wish to express my sincere gratitude for the five-star rating you have offered for the product, the team and our services. It is always our pleasure having you staying with us and we look forward to welcoming you back again soon. Wish you a pleasant day. Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Mary Thank you for sharing your feedback and a four-star rating on following your stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed the hospitality and services provided during your stay and that we were able to live up to your expectations. While thanking you for staying with us, we certainly hope to welcome you back at our resort to yet another memorable stay. Wish you a pleasant day. Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for taking your valuable time to rate us. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward to your next visit to our property. Siraj Khan Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you very much for your kind review. It is great to know that you had a wonderful time at the Cinnamon Citadel Kandy. We always try to perfect our service to ensure that guests have the best experience possible. We hope to have a chance of welcoming you back on your next holidays to Kandy. We would love to give you hospitality again at Cinnamon Citadel Kandy Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for choosing Cinnamon Citadel to celebrate your mom’s birthday and encouraging comments and for taking the time and the effort to write us a review. We are happy to see great comments about the service and facilities that highlighted the experience you had whilst a guest at our hotel. We will share your assessment with the team especially Mohan and they will appreciate your very positive feedback, as it will continue to motivate them to perform at this level. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for staying at the Cinnamon Citadel Kandy during your recent trip to Sri Lanka. We are delighted to read your review and thank you for taking the time to write such excellent feedback. The entire team were very pleased knowing that you had a fantastic and comfortable stay with us and have created long-lasting fond memories of your stay with us. Thank you for choosing to stay with us and we hope to welcome you back for many more memorable stays with us. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you so much for choosing to stay with us again and also for taking the time and effort to share your review. We are constantly striving to improve and make our Guest’s experiences more enjoyable and satisfying and your ratings are valuable to us. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Darryl, Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted area in to consideration for the area of improvement. While thanking you for taking time to write to us, we certainly hope to have the privilege of welcoming you back at our Hotel, for a stay that we guarantee, will be memorable. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Matin, We appreciate your time to share your feedback following your recent stay with us. We are glad that you were impressed with our excellent product and location. Your kind words truly encourage and motivate all of us to keep on delighting our guest. Thanks for the praises and for recommending The Cinnamon Citadel Kandy and we look forward to welcoming you back soon. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, It was wonderful to have you stay at The Cinnamon Citadel Kandy and thank you for taking the time to review us online and sharing your experience. We are delighted to know that we were able to live up to your expectations and make your stay comfortable. We have noted down your concern areas will be looked into. We hope to continue being your preferred hotel for all future stays. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, We appreciate your time to share your feedback following your recent stay with us. We are glad that you were impressed with our excellent product and location. We want all our guests to have a memorable stay and strive hard to accomplish the same. Your positive feedback is very motivating and has boosted up our confidence Thank you once again for the feedback and we look forward to welcoming you in the near future. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you for sharing your feedback following your stay at Trinco blu by cinnamon It is with regret to have learned of your overall experience with our product was not up to your expectations with us. We have taken note of your valuable feedback. Rest assured that this has been discussed with the management team and will take some necessary measures in order to ensure the improvements. We do hope that you may reconsider your decision to stay with us again. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Prashanth, Thank you for taking the time to share your comments online. We are delighted to read your excellent feedback on our hotel services and facilities. Your comments are a great encouragement for us to continue our commitment to service excellence. While thanking you for staying with us, we certainly hope to welcome you back at our resort to yet another memorable stay. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, Thank you so much for choosing to stay with us again and also for taking the time and effort to share the rating online. We are constantly striving to improve and make our Guest’s experiences more enjoyable and satisfying and your ratings are valuable to us. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Guest, We are delighted to know that you have enjoyed your overall stay at Cinnamon Citadel Kandy. It was a pleasure to have you with us. We would like to thank you for choosing Cinnamon Citadel. We look forward for your next visit at our property.

Dear Guest, Thank you very much for posting your review on your recent visit to the Cinnamon Citadel Kandy. We are delighted to know that overall you had a good experience and that you were pleased with most of the products & services received as our guest. Your compliments will certainly be an encouragement and a boost of strength to our team. We have noted down your concern area will be looked into Thank you once again for choosing The Cinnamon Citadel as the location for your stay and we look forward to welcoming you back in the near future. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Ann, Thank you for sharing your comments following your stay with us. It was a pleasure to have you with us. We have taken note of your concerns and they will be looked into. Once again thank you for choosing us for your holiday. We look forward to having you for a more memorable stay.

Dear Sarah, Thank you so much for having chosen The Cinnamon Citadel Kandy, It gives us immense pleasure to note that you enjoyed all aspects of your stay with us. We wish to express my sincere gratitude for the five-star rating you have offered for the product, the team and our services. It is always our pleasure having you staying with us and we look forward to welcoming you back again soon. Wish you a pleasant day. Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Jenny, Thank you for choosing to stay at The Cinnamon Citadel your trip to Kandy and for taking the time to share your review online We aim to provide a seamless and enjoyable experience for all of our guests and pleased to hear you experienced this. It is always our pleasure having you staying with us and we look forward to welcoming you back again soon. Wish you a pleasant day, Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy

Dear Prabhathi Thank you for choosing to stay at The Cinnamon Citadel your trip to Kandy and for taking the time to share your review online, At Citadel we are committed to providing our guests with the highest quality services and facilities and we are glad Bhagya, Manjula, Thilina, Fashan and Arvinda could make an impression with the service he provided at our hotel. Service is something we take great pride in and it is comments such as yours that make all our hard work worthwhile. Our team is very pleased to hear your feedback. Thank you again and we look forward to welcoming you back to our hotel. Wish you a pleasant day Sylvester Bensing Hillary Front Office Manager Cinnamon Citadel Kandy