야외 수영장, 수영장 파라솔, 일광욕 의자

엘리펀트 리치 여행 후기

4 out of 5
엘리펀트 리치
Yala Junction, Kirinda, Kirinda

이용 후기

6.6
평점 10 - 훌륭해요. 23개 이용 후기 중 5개" "
평점 8 - 좋아요. 23개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 23개 이용 후기 중 7개" "
평점 4 - 별로예요. 23개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 23개 이용 후기 중 1개" "

7.2/10

청결 상태

7.0/10

직원 및 서비스

10/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Vikram

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Edge 님, Tokyo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hospitality.
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best outside of Yala!
Owners and staff are very respectful and helpful! Very personable too and will do anything to make your stay the best it can possibly be. Will defiantly stay here again! It’s only a 15 minute drive to Yala National Park the food is fantastic for all! Lovely setting and perfect hotel! Thank you to all at Elephant Reach!
2019년 3월에 5박 숙박함
답변 제공: Public Relations 님, 2019년 4월 29일
Hi Cassandra, Thank you for taking the time to post your review. Glad to hear that you enjoyed your stay! Hope you will stay with us again during your next trip! Best Regards,

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely rustic property
Elephant Reach is a lovely rustic property. Each guest has his/her own spacious bungalow with air conditioning. Wi-Fi is only available in the reception and restaurant area. 3 buffet meals are served three times a day at set times. The staff is incredibly welcoming and helpful and want to assist in making trip arrangements. They arranged transit from the airport and to Galle for me in addition to a full day safari. They know the best tour operators, and overall I had a great experience. If you are looking to go on a safari, this is the place to stay, and it’s just minutes from Yala National Park. Other than safaris and one temple, there isn’t much to do in the area.
2019년 2월에 2박 숙박함
답변 제공: Andrew 님, 2019년 2월 12일
Hi Emily, Thank you for taking the time to post your review and share your experience. We are glad that we were able to make your stay an enjoyable one. Our staff works hard to ensure that every guest has the most relaxing and comfortable stay. Our hotel indeed is a quite lovely place which is conveniently located closer to Yala National Park. Look forward to welcoming you again!

4/10 - 별로예요

Chandana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Di 님, Wamberal NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place
The staff are very helpful.. the pool is great and rooms are beautiful. Breakfast was very nice and tho not a buffet they is plenty to eat . We would to loved to stay longer .
2018년 10월에 1박 숙박함
답변 제공: Elephant Reach Team 님, 2019년 4월 5일
Dear Di, Thank you for your review. We are delighted to know that you have enjoyed the stay at our property, it's peaceful environment and it's offerings. Really appreciate your positive feedback. Hope you carry pleasant memories of Elephant Reach Yala. Best Regards

6/10 - 괜찮아요

Janine

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Impressed but not impressed
Hi My husband and I are travellers , we have travelled all through Asia staying it lots of places and we found this place was beautiful but the food was 2nd rate, Alchol was not available for me and very limited for my husband, it was a bit out of the way and there was really nothing to do. Very disappointed. The place itself is beautiful.

6/10 - 괜찮아요

Jay

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel& location, Terrible food
Nice property and location but a big let down with restaurant service and food. Drinks took 45 mins to arrive after 2 reminders. Cold fish and chips served twice. Breakfast Buffett cold.
2018년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2017년 12월에 1박 숙박함
답변 제공: RM 님, 2018년 2월 19일
Dear Valued Guest, Thank you for the time taken to review The Beach Camp. We truly value and appreciate your comments. We always work our best to make your stay comfortable and please accept our sincere apologies for any inconvenience caused during your stay. We will take a note on the areas you have highlighted & work towards improved service. Whilst ensuring that we are positive towards improving our standards, I sincerely hope to have you visiting us again and welcome you back for a much more memorable stay with us. Sincerely, Resident Manager

10/10 - 훌륭해요

Dinusha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotell nær nasjonalparken Yala
Godt hotell når man skal til nasjonalparken - et av de nærmeste hotellene. Rommet vårt var hyggelig innredet og med fint bad. Hyggelig hage med svømmebasseng. Bra buffémiddag om kvelden.

6/10 - 괜찮아요

mohamed

좋아요: 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Hema Dakshini 님, Singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointing
This hotel was a real disappointment. We checked in at 7.00pm and checked out at 8.30pm that very night. We had booked 2 chalet rooms. There were gecko droppings on the sheets. The room had a stale smell. The bath area did not have any lighting and it was not clean. The walls between the rooms were very thin and we could hear the baby crying in the next room and also their conversations. The towels had stains on them and it had a peculiar smell. There were also lots of mosquitoes. When we decided to check out immediately, the porters did not even help us with our baggage!
답변 제공: General Manager 님, 2016년 8월 5일
Dear Hema, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We thank you for the constructive feedback given to us. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

4/10 - 별로예요

David 님, London

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Poor Food and Service
Service was pretty poor here and the food was terrible. The rooms were fine and its relatively close to Yala National park but I would recommend seeing if there is anywhere else before you choose this.
답변 제공: General Manager 님, 2016년 8월 5일
Dear David, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We thank you for the constructive feedback given to us. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
サファリに便利なホテルだが、掃除はイマイチ。
サファリをするには便利な場所だが、部屋のバストイレが汚く、残念だった。スタッフも何度もお願いしても対応してくれず、だらけている感じがした。コスパは悪いが、ロケーションはいい。

6/10 - 괜찮아요

Fenugreek 님, Manchester UK

좋아요: 청결 상태, 직원 및 서비스
Convenient for Yala
Reasonable rooms but geared mainly to coach parties and buffet meals.
답변 제공: Nilantha Rupasinghe 님, 2016년 8월 5일
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

4/10 - 별로예요

Waleed 님, Sheffield, England

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel close to the Safari Park
The hotel images which we saw on the website didn't match that to what we actually saw when we reached the hotel, very disappointing. The rooms are not clean, hotel had only 16 guests staying there at the same time as us, the swimming pool was filthy, you couldn't see the bottom of the pool. Facilities very poor, only swimming pool, Kids play area, bar & restaurant which both close at 10:00pm each night.
답변 제공: Nilantha Rupasinghe 님, 2016년 8월 5일
Dear Waleed, Thank you for taking the time to recommend Elephant Reach - Yala on expedia.com. We are delighted that you enjoyed your visit and we appreciate you highlighting the features you liked most. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager Sincerely, Nilantha Rupasinghe General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for a safari in Yala national park
Lovely staff who were very helpful. Great location for a Yala safari, 2km to Kirinda. Buffet breakfast was ok.
답변 제공: General Manager 님, 2016년 8월 5일
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We are delighted that you enjoyed your visit. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We really appreciate your comments regarding our service and staff. Our staff members take their roles very seriously and try to provide quality customer service, to all our guests for a satisfying stay. We truly look forward to welcoming you back again. Sincerely, Nilantha Rupasinghe General Manager

4/10 - 별로예요

Sailor 님, KL

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice restaurant - receptionist not helpful
The restaurant staff preparred nice food in bufet style and did take care of the customers. The hotel is charging 300 Rupi for 2 hours of Wifi. The mini bar in the room was looked. The receptionist was asked two times to open the minibar with no result. The receptonist promised to organize a jeep for a tour in the national park. The jeep was not ready in the morning. Preparring the bill needed two reminders before it was available.
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on Tripadvisor. We thank you for the constructive feedback given to us on expedia.com. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We really appreciate your comments regarding our staff. Our staff members take their roles very seriously and try to provide quality customer service, to all our guests for a satisfying stay. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
god beliggenhed, kedelig restaurant
Værelserne var ok, lidt slidte - søde serviceminded personale

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
schönes Hotel
große, saubere Zimmer. Großer Pool - Wasser super - Anlage etwas zuwenig gepflegt (z.B. Blätter im Pool und Liegebereich). Perfekte Lage für die Safari im Yala Nationalpark.

4/10 - 별로예요

Aoyama 님, 東京、日本

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Yalaのサファリツアーで利用
他に選択肢が無く、このホテルに決定。 ディナーは値段の割にはよくない。 室内の電話が壊れていて不通。無線LANもなし。 ドライヤーなし。 ホテルスタッフには、英語が出来ないスタッフもいる様子。