고급 침구, 미니바, 객실 내 금고, 각각 다른 스타일의 인테리어

호텔 온록 여행 후기

3 out of 5
호텔 온록
4, Waterfall Road, Wemullahena, Ella

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 130개 이용 후기 중 74개" "
평점 8 - 좋아요. 130개 이용 후기 중 44개" "
평점 6 - 괜찮아요. 130개 이용 후기 중 7개" "
평점 4 - 별로예요. 130개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 130개 이용 후기 중 1개" "

9.0/10

청결 상태

9.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

yasmyn

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were wonderful and helpful, room 301 had an amazing view of the mountain and waterfall, comfortable bed - hotel is on a steep walkable hill.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Dear Yasmyn, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

10/10 - 훌륭해요

Tadhg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at Hotel Onrock were extremely attentive, warm and accommodating. We were treated like royalty! From the warm face towels on arrival, to the delicious breakfasts - everything was absolutely perfect!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello to you! Mrs.Dharani Thanks for the great reviews that will definitely capture the hearts of the personalities who wish to arrive at our property. Good luck to you and wish you more happy holidays.Thank you, Management and the staff of Hotel Onrock.

8/10 - 좋아요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was beautiful. Kavindu recommended taking food from the hotel on the train because I'm gluten free. Then we forgot the food when we left and he brought it to the train station for me!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay! Thank you, Management of Hotel Onrock

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and caring staff. Great view of the surrounding mountains and waterfalls. Wonderful breakfasts.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Dear Judith, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay! Thank you, Management of Hotel Onrock

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to the train sration. Hotel was well kept and the food service was great. Walking up the hill to the hotel could be dificult for some.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Mr. Peter, Thank You! for precious comments concerning our Hotel that has kept us our goal of rendering the genuine services to much higher standards. Thank you, Management of Hotel Onrock.

10/10 - 훌륭해요

sandie

연인과의 여행
좋아요: 편의 시설/서비스
We paid extra to get a room with a view and air conditioning . The rooms were clean and new , comfortable beds and I loved the space where you could unpack your case . They had nice touches like toothbrush and slippers . The breakfast was good, fruit, eggs and a Sri Lanka delicacy . I loved how it was a short trip to town and the cafes - it was a steep walk . When the Infiniti pool is finished on November it will be stunning . But the view of Ella rock and Lityle Adam’s peak was exceptional. The staff were so willing to help and attentive . Totally recommend staying here
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 23일
Dear Sandie, Thank You! for precious comments concerning our Hotel that has kept us our goal of rendering the genuine services to much higher standards. We look forward to welcoming you for a much longer stay! Thank you, Management of Hotel Onrock.

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel with amazing views and rooms, staff are very helpful and welcoming, had an amazing time here would highly recommend The hill up to the property is very steep and long but you can get a tuk tuk up for a very small price and walking down is fine
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 23일
Hello to you! Dear Jessica Thanks for the great reviews that will definitely capture the hearts of the personalities who wish to arrive at our property. Good luck to you and wish you more happy holidays.Thank you, Management and the staff of Hotel Onrock.

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wunderschönes Hotel mit Ausblick auf die umliegenden Berge! Von Anfang an der perfekte Service, bekamen nach unserer 7,5 stündigen Zugfahrt einen Erfrischungsdrink und ein feuchtes Handtuch zum etwas frisch machen. Bei der Zimmerübergabe wurde uns alles ausführlich erklärt und sogar die umliegenden Berge erklärt! Das Frühstück war super gut und super viel! Wir würden auf alle Fälle wieder kommen!!!!
답변 제공: Manager 님, 2024년 3월 18일
Hello to you Mr. Christian, What a amazing review that you have given for us.. We the Management really appreciate you for the Hospitality you had memorable enjoyed. Happy holidays and wish you all the very best remembrance of your short stay with us that really brought you tremendous atmosphere with a memorable stay. Thank you for the recommendations, Management of Hotel Onrock.

10/10 - 훌륭해요

Rebekah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 3월 5일
Thank you for Rating you're stay with us, Good luck to you and wish you more happy holidays. We look forward to welcoming you for a much longer stay! Management of Hotel Onrock.

10/10 - 훌륭해요

daljeero

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent time at Onrock Hotel. Staff very friendly. Hotel clean. Breakfast very good
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Dear Bains, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

8/10 - 좋아요

Raj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Raj, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

10/10 - 훌륭해요

Arlene 님, Hamburg

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Ella with beautiful views of Little Adam’s Peak, Ella Rock, and the waterfalls. Easy walk down a steep hill to town. With luggage use a tuk-tuk to get to the hotel. Nice stay in Ella.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello to you! Arlene, Thank You for your review concerning all your Experience at Hotel Onrock. We look forward to welcoming you for a much longer stay! Good luck to you and wish you more happy holidays, Thank you, Management of Hotel Onrock.

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Onrock
Loved the room but it had dozens of tiny ants everywhere Otherwise staff was fabulous
Ella Rock from my window
View of the falls
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Dear Sylvia, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We will certainly take the highlighted area into consideration for improvement. We look forward to welcoming you again for a much longer stay! Thank You, Management of Hotel Onrock.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently refurbished, well staffed, good and clean restaurant. This is a thoughtfully renovated hotel with amazing views. Wouldn’t hesitate to recommend
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

10/10 - 훌륭해요

Justine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place to stay- it ROCKS
THE BEST PLACE TO STAY IN SRI LANKA! honestly we loved everything about hotel onrock! Amazing kind and warm staff who go above and beyond really made this a special experience. Best Sri Lankan breakfast we had in Sri Lanka without a doubt, extremely comfortable room with great views of Ella rock and little Adam’s peak. I can’t recommend this place more highly! They also posted my friends AirPods to us in mirissa when she left them there and they arrived before we did. Location is up a hill but worth it for the views. Very clean and perfect overall. Would definitely stay again!
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Justine, Thank You! for precious comments concerning our Hotel that has kept us our goal of rendering the genuine services to much higher standards. Thank you, Management of Hotel Onrock.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff is fantastic! Great location.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

6/10 - 괜찮아요

Lina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello to you Mr. Lina, Many Thanks for your excellent rating, Good luck to you and wish you more happy holidays. We look forward to welcoming you for a much longer stay! Management of Hotel Onrock.

10/10 - 훌륭해요

jason

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Dear Jason, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

10/10 - 훌륭해요

Ang Hock

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At high side of the Ella town, which you able to have a fantastic view of Ella mountain area.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello to you! Mr. Hock, Thank You for your swift review concerning all your Experience at Hotel Onrock. We look forward to welcoming you for a much longer stay! Good luck to you and wish you more happy holidays, Thank you, Management of Hotel Onrock.

10/10 - 훌륭해요

Teresa M

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Customer Service could of done better
Great location. Great hotel. Air conditioning was not working in our room. Customer Service came to try to fix air conditioning without any luck. Customer Service only offered us to change rooms with our guide & our guide was left without air conditioning in his room.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 2일
Dear Teresa, Greetings from Hotel Onrock, Thank you for sharing your experience and we sincere apologies for any inconvenience caused during your stay. rest assured we will take necessary measures to rectify the issues highlighted. We look forward to welcoming you back to our hotel for a memorable stay. Thank You, Management of Hotel Onrock

8/10 - 좋아요

Teresa M

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Dear Teresa, Greetings from Hotel Onrock! It was a pleasure to welcome you to our property, we are happy that we were able to delight you during your visit. We look forward to welcoming you for a much longer stay!

8/10 - 좋아요

Suthershini Susie

가족 여행
좋아요: 직원 및 서비스
Amazing service, great breakfast! Breath taking view! The room bathrooms can be improved. For the price being charged, the room should be updated.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Dear Susie, Greetings from Hotel Onrock. It was a pleasure to welcome you to our hotel and appreciate your comment regarding your recent visit. We will certainly take the highlighted area into consideration for improvement. Good luck to you and wish you more happy holidays. Management of Hotel Onrock

10/10 - 훌륭해요

Kataraina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was exceptional value for money. They have renovated the hotel so it looked different from the pictures at the time of our booking but it has been beautifully done. The service was excellent, the food delicious, the view amazing and lovely touches like slippers available in your room.
답변 제공: Manager 님, 2023년 8월 12일
Hello to you Dear Katataina, Thank you for your reviews concerning your stay with us.I wish you all a pleasant stay in Sri Lanka and enjoy the rest of your holidays. We look forward to welcoming you for a much longer stay! Good luck to you. Thank you, Management of Hotel Onrock

8/10 - 좋아요

Jillian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel Onrock a little gem overlooking Ella. Views from dining room lovely. The staff are so helpful and accommodating. Nothing was too much trouble for them and they made us so welcome with the drink on arrival as well as a hot towel after our 6 hour train ride from Kandy. Food and breakfast tasty and reasonably priced. Can't wait to see the rooftop infinity pool on our next visit.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hello to you Mr. Alexander, What a amazing review that you have given for us. We the Management really appreciate you for the Hospitality you had memorable enjoyed, We look forward to seeing you and your Friend "Helen" once again at our property. Thank you for the recommendation, Management of Hotel Onrock

10/10 - 훌륭해요

Vipin

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Hello to you Mr. Vipin, We have gone through your Review and please accept our sincere thanks for staying at our hotel.We at Onrock Hotel wish to thank you for your kind comment. We look forward to seeing you once again at our property. Thank You, Management of Hotel Onrock

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy stay in Ella
We had the pleasure of a newly renovated room. Stunning view of Little Adam and Ella Quiet location which suited us perfectly after the hustle of the town. Breakfast was good - we wanted a simple scrambled eggs and toast which they served flawlessly Everything is in walking distance which is super The reception staff organised us a fantastic Tuk Tuk to the station for our onwards journey - 1 night stay The Fish & Chips shop Roti serves some excellent Sri Lankan food
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 3일
Hello to you Susan, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thank you and Take care!

10/10 - 훌륭해요

Chitra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 14일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thank you and Take care!

10/10 - 훌륭해요

Johan

2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 14일
Dear Johan, A lots of Thanks from the Management and staff for the review. We look forward to seeing you all once again at our property. Thank you, Management of Hotel ONROCK

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic staff, location and views
I really enjoyed my stay here. The manager/owner was incredibly friendly and attentive. The view from a balcony was breathtaking and the room had everything we needed. Its a short walk to the restaurants on the main road and we were also able to walk to some of the main attractions of the area. Breakfast was excellent and the area was quiet.
2023년 1월에 4박 숙박함
답변 제공: Manager 님, 2023년 1월 29일
Hello to you! Mr. David, Thanks for the great review that will defeneately capture the hearts of the personalities who wish to arrive at our property. Good luck and wish you more happy holidays.Please visit us again. Thank you, Management of Hotel Onrock

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Manager 님, 2020년 3월 24일
HELLO TO YOU! Ms Julia Thanks for the great reviews that will defeneately capture the hearts of the personalities who wish to arrive at our property. Good luck to you and wish you more happy holidays. Thank you

10/10 - 훌륭해요

Siobhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value, Amazing View, Lovely Staff
Absolutely loved the view and the manager was a delight. Great value too.
2020년 1월에 2박 숙박함
답변 제공: ROHAN PERERA 님, 2020년 3월 6일
Many thanks for taking time off to sen u your experience at Hotel Onrock which was a pleasure to serve you. ROHAN PERERA MANAGER

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: ROHAN 님, 2020년 3월 4일
THANK YOU OR THE RATINGS

10/10 - 훌륭해요

Lars

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfektes Hotel für Ella
Wir wurden super herzlich empfangen und hatten einen rundum perfekten Aufenthalt. Die Lage ist perfekt, alle Zimmer bzw. Balkons haben einen wunderschönen Ausblick. Trotz Hanglage lässt sich das Ortszentrum in weniger als 5 Minuten besuchen.
2020년 2월에 2박 숙박함
답변 제공: Rohan perera 님, 2020년 2월 21일
MANY THANKS MR. LARS for conveying your memories of your splendid stay with us. Good Luck to you and Happy holidays.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was in lovely surroundings and easy but steep access to town. Tested your fitness! Staff were really lovely.
2020년 1월에 2박 숙박함
답변 제공: ROHAN 님, 2020년 2월 6일
THANK YOU FOR THE REVIEW AND FOR TIME TAKEN TO CONVEY THE THOUGHTS OF YOUR STAY WITH US.

6/10 - 괜찮아요

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가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Great view
Dirty rooms, looks like 10-15 yrs old but it is around 5 years. No AC only fan. Comfy bed and an awsome view, that is what you pay for.
2020년 1월에 3박 숙박함
답변 제공: ROHAN PERERA 님, 2020년 1월 23일
TO WHO EVER CONCERNED written anonymous. When the names are not mentioned along with the Booking ID it is from out side we reckon it as a review written to tarnish the image of the property ONLY.

8/10 - 좋아요

joshua

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely owner, very helpful, everything was efficient and clean and as expected. We were especially grateful for being provided with a takeaway breakfast when we had an early start. The hotel is basic as you would expect in Ella but it was clean and very good value. The only suggestion I would make is to improve the lighting in the rooms.
2019년 12월에 2박 숙박함
답변 제공: ROHAN PERERA 님, 2020년 1월 4일
MANY THANKS MR. JOSHUA FOR YOUR VALUABLE REVIEWS WHICH HAD MADE YOUR STAY A REALITY. WE WISH YOU GOOD LUCK IN ALL PATH OF LIFE.

10/10 - 훌륭해요

Wasan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant
Our stay was very pleasant, the location, the service, cleanness, breakfast and the staff were very polite and did a great job from the moment we arrived until the last minute of our stay.
2019년 12월에 1박 숙박함
답변 제공: ROHAN 님, 2019년 12월 29일
Hello Ms. Wassan, Many Thanks for your continued remembrance, of your wonderful stay with us. Your presence with your family members gives the entire tourists who wishes to visit to ELLA and to Hotel ONROCK.

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is in the perfect location. It is a short walk (3m up a steep hill) from the center of Ella. However, because it is up on the hill it has beautiful views and is quiet and peaceful. The staff are amazingly helpful and responsive. Wish we had another night to enjoy!
2019년 12월에 1박 숙박함
답변 제공: Hotel Onrock 님, 2019년 12월 27일
Thank you for the reviews that you have conveyed & wish you all the very best for a fruitful future.

10/10 - 훌륭해요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place
Amazing hotel with the best balcony view ever. Wih just 2 min walk from Ella center and great for hiking as well wih both Ella Rock and Little Adams Peak around the corner. Tasty brekfast and superfriendly staff. Cant give any less than top score overall. I wiil definitly return to Hotel On Rock
Picture from our balcony
2019년 12월에 1박 숙박함
답변 제공: ROHAN PRERA 님, 2019년 12월 17일
Many thanks Mr. Stefan for the great reviews. We the Management and staff wishes to convey our very special thoughts for selecting a long stay with us of four consecutive days where you have traveled and explored yourselves the real ELLA historical places. We wish you both memorable stay in Sri Lanka and good luck to you.

10/10 - 훌륭해요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra!
Riktigt bra hotell nära allt i Ella. Rekommenderas!!
2019년 12월에 1박 숙박함
답변 제공: ROHAN PERERA 님, 2019년 12월 15일
HI. MR. LARS, MANY THANKS FOR ALL YOUR ASSISTANCE WITH SLASHING REVIEWS ON EVERY ANGLE SHOWING YOUR PRIDE OF YOUR STAY WITH US A MEMORABLE STAYING WITH US.

10/10 - 훌륭해요

Philip 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are so many hotels in Ella. However, I am so glad that I chose Hotel Onrock. First and foremost the view from the hotel is BREATHTAKING!!. Then the Staff. The Manager Rohan Perera (Mr Rohan as he is lovingly called) is a wonderful human. He takes care of everything. He will never say no to any request. Your comfort is utmost important to him. He is available until 9.00 pm in the night and then from 4.30 am in the morning. His customer centric attitude is amazing. His staff also follow his lead. Raja from Housekeeping is a gentle soul. Panduka from back office is great. The rooms are so clean. The dining area is breathtaking. You get to see a waterfall from the hotel. All the major landmarks in Ella are so close from the hotel. A lot of dining options nearby. I highly recommend this HOTEL.
2019년 10월에 2박 숙박함
답변 제공: ROHAN PERERA 님, 2019년 11월 26일
Many Thanks and We the Management and Staff send you these Greetings and Best wishes to you for your most genuine and welcoming vocabulary that you have conveyed through your marvelous reviews.What you have written is that what you have gained through our services which we render always to our valued customers. Thank you once again and good luck to you for your future career and Good Health. ROHAN PERERA MANAGER

10/10 - 훌륭해요

Achim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dieses Hotel ist sehr weiter zu empfehlen. Es liegt ruhig gelegen und doch ist der Fussweg zur Stadt nur wenige Minuten lang. Der hilfsbereite und sehr freundliche Manager ist stets hilfsbereit, seiner Aufmerksamkeit ist auch der sehr gepflegte Zustand des Hauses geschuldet. Leider waren während unseres Aufenthalts keine grossen Aktivitäten möglich, weswegen wir nur eine Nacht buchten.
2019년 11월에 1박 숙박함
답변 제공: ROHAN 님, 2019년 11월 25일
On behalf of the MANAGEMENT AND STAFF of Hotel ONROCK send you these greetings and best wishes. We extend our special gratitude towards your memorable staying with us and THANK YOU for the reviews which was a quick one. GOOD LUCK TO BOTH OF YOU AND BEST OF health. ROHAN PERERA MANAGER

8/10 - 좋아요

Sjurseth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with friendly sfatt
Hi. I just used the room to sleep for over 1 night. It was an amazing view from the balcony. Besides that the breakfast was good. The beds were a bit hard, but okey. The staff was very friendly. would recomend this to other fellow travelers. But only for 1-2 nights. Then i would travel on.
2019년 11월에 1박 숙박함
답변 제공: hotelonrock 님, 2019년 11월 18일
Thank you for the reviews that you have conveyed & wish you all the very best for a fruitful future.

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The manager is the most friendly and interested man. Wonderful
2019년 11월에 1박 숙박함
답변 제공: ROHAN PERERA 님, 2019년 11월 5일
THANK YOU FOR THE REVIEW AND GOOD LUCK TO BOTH OF YOU. THE MANAGEMENT REALLY APPRECIATE.

8/10 - 좋아요

Renne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service
Me and my wife really enjoyed our stay at the Onrock. Our visit was made especially pleasant by the gentleman running the reception. Warm, caring and friendly service all the way. The only downside was that for this pricerange one would expect an AC. There were two fans in the room, but both were so noisy that at least we could not sleep with them on. But other than that, very good experience all in all.
2019년 6월에 2박 숙박함
답변 제공: ROHAN PERERA 님, 2019년 6월 26일
Dear Mr. Renne & Madam, Many Many Thanks for conveying the reviews during your stay with us. All what you have gathered are so amazing except for the technical issues which you could have brought to our notice immediately to rectify the situation immediately. However as per your suggestions we are looking forward to install the units very soon. Good Luck to both of you for your future endeavors.

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice view from the room
Nice view from the room
2019년 5월에 1박 숙박함
답변 제공: Manager 님, 2019년 5월 25일
Many Thanks for your excellent comments that has brought our famous property to a outstanding Landmark of ELLA. Though we are a novice to the era of hospitality has moved forward gradually with our valued customers review that has come from the bottom of their hearts. As the owner of the property I salute to all our customers for their stay with us.Good luck to you and wish you more happy holidays.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel right by the town (allbeit up a very steep path!) but literally took 2 minutes to get to the main road with all the bars/restaurants. Our room was lovely, with a balcony looking out over to Ella rock and little Adam’s peak. Very comfy bed, tv, mini fridge, powerful, hot shower! Couldn’t fault this place as a lovely base to explore Ella
2019년 5월에 1박 숙박함
답변 제공: Manager 님, 2019년 5월 24일
Greetings and best wishes to you Mr. Chris Burt for your reviews and we hope you must have had a experience with a difference at Ella and in Sri Lanka Holidaying. All the very best and Good Luck to you both.

4/10 - 별로예요

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연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This hotel was nice enough but not worth the money. It has great views of ellas gap in the morning and a nice strong shower. We had several insect and lizard friends in our room but i think thats probably to be sxpected in that area. My major issue is i booked this hotel for the sri lankan breakfast and at no point did the host tell me i had to order it the night before so in the morning he would only offer me a crummy omelet and said i should have placed my order last night. How would i know that? The hotel is at the top of a very very steep hill but its a good workout if you like that kind of thing. Also we ate out till about 10pm and the hotel owner locked us out!! We had to bang on the doors to get back in
2019년 4월에 1박 숙박함
답변 제공: Manager 님, 2019년 5월 3일
We have gone through your Review and please accept our sincere thanks for staying at our hotel. Please accept our apologies for any inconvenience We may have caused.We will ensure that we will take care of you much better next time.

8/10 - 좋아요

samoon 님, U.K.

좋아요: 직원 및 서비스, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: ROHAN PERERA 님, 2019년 4월 17일
Thank you Mr. Samoon for your sty with us and for the reviews. The Management wishes to convey Greetings and best wishes to you.

4/10 - 별로예요

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2019년 3월에 3박 숙박함
답변 제공: Manager 님, 2019년 4월 3일
THOUGH I EXTEND MY THANKS TO YOU FOR THE REVIEW IT IS VERY STRANGE TO RECOGNIZE THE GUEST CONCERNED. FOR A COMMENTS FROM OUR SIDE IT HAS TO BE CLEAR ENOUGH.