야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

글로벌 서프 로지 카발라나 여행 후기

3 out of 5
글로벌 서프 로지 카발라나
Henewatta Addara, Gedarawatta, Kathaluwa, Koggala, Southern Province

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 14개 이용 후기 중 10개" "
평점 8 - 좋아요. 14개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 14개 이용 후기 중 2개" "
평점 4 - 별로예요. 14개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 14개 이용 후기 중 0개" "

9.2/10

청결 상태

8.2/10

직원 및 서비스

9.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Gaelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top merveilleuse cuisine.
2019년 12월에 4박 숙박함
답변 제공: Steff 님, 2020년 1월 5일
Thank you very much for staying with us, it was a real pleasure having your family with us :) We wish you all the best and hope to see you very soon. Take care :)

10/10 - 훌륭해요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Läckert hotell.
Fräscht hotell med läcker design. Bra frukost men det tog lite lång tid att få maten. ( Men vem behöver jäkta på semestern). Behöver åka tuk-tuk för att komma till den närmaste stranden Kabalana beach men det är inga problem. Tar bara 3 min och kostar 7 kr. Väldigt stora rum med toalett där man duschar under bar himmel.
2019년 1월에 3박 숙박함
답변 제공: Yulia 님, 2019년 2월 19일
Thank you for the kind words. Looking forward in seeing you again, Aloha Global surf team

6/10 - 괜찮아요

Stevie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Lacking Customer Service
Hotel is a little more worn than it looks in the pictures but still a lovely clean stay. What was laking was any form of service. The staff/management seemed disinterested to our presence or any help required. They sat in the only chairs that were not beanbags or sunloungers near the pool and begrudgingly served us drinks and watched as we lugged over eight bags to the pickup area. The service is so fantastic everywhere in Sri lanka it was utterly disappointed to see absolutely no hospitality extended to their customers in a small hotel/villa complex. Simply not worth the money.
2019년 1월에 2박 숙박함
답변 제공: Edo 님, 2019년 2월 18일
Dear Stevie, thank you for the review, and unfortunately, there was a change of management recently which prevented from us (the new management) to offer the full experience were wishing for. we will be happy to have you again for a corrective experience since were up and running fully now, and can assure such an experience would not repeat itself. Thanks again for sharing and hopefully will c u again

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good hotel building and concept let down by what can best be described as incredibly hopeless staff and poor management. If it was half the price then it would be acceptable, but having to almost beg for a towel and a second door swipe card, wait three hours for dinner to arrive, never have the room cleaned, or waiting hours for maintenance staff to open the hotel safe and for them to never return with fresh batteries for it to work again is very annoying. My first ever review for a hotel because this is the first hotel I have stayed in where I felt ripped off completely.
2018년 12월에 3박 숙박함
답변 제공: Tomer 님, 2019년 3월 24일
Hi, We are fortunate to hear about your experience, however we can assure you that non of this will happen now, as we took over this property recently ( New management) on January 10th, and putting high emphasis on the service and hospitality. Hope to see you again, Global surf team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Preis-Leistungsverhältnis
Es hat uns sehr gefallen, top Preis-Leistungsverhältnis
2018년 1월에 3박 숙박함
답변 제공: Team Ceilao 님, 2018년 2월 13일
Thank you for your feedback! Do hope to see you again soon. Team Ceilao

8/10 - 좋아요

Beng chuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함
답변 제공: Team Ceilao 님, 2018년 2월 6일
Hi Beng, Thank you for your rating on Expedia! Team Ceilao

10/10 - 훌륭해요

per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 10박 숙박함
답변 제공: Team Ceilao 님, 2018년 2월 6일
Thank you for your rating on Expedia! Team Ceilao

6/10 - 괜찮아요

Vidhya

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2017년 12월에 1박 숙박함
답변 제공: Team Ceilao 님, 2018년 2월 6일
Hi Vindhya, We'd like to know if there was any issue during your stay at our property. Could you please get in touch with us directly so that we may see to the matter? Thank you, Team Ceilao

10/10 - 훌륭해요

Hedda Emilie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best service ever experienced
Spent 9 days at Kabalana hotel with my boyfriend and I can't think of anything to critisize the place for. The service is probably the best I have ever experienced at any hotel, the hotel is brand new and the location is close to the best beaches and atractions in the district. The restaurant at the hotel is great, and the food is so good. Can't wait to go back!
답변 제공: Team Ceilao 님, 2017년 4월 20일
Hi Hedda, Thanks for the review! It was great having you with us. Your photos on Instagram are awesome! We shall be using some for our marketing purposes! Hope to see you again! Regards Team Ceilao

10/10 - 훌륭해요

Ellie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect retreat
A lovely hotel just metres from the sprawling beach. The hotel staff are extremely helpful and polite, no question or request is too difficult for them to answer and each day your hotel room towels are designed creatively into animal shapes! The rooms are a good size, comfy bed and good hanging space for your clothing, and the outdoor bathroom is a nice touch to your exotic holiday. There is a nice size swimming pool with plenty of loungers - in and out of the hot sun, the restaurant serves a generous continental breakfast and dinner menus are equally delicious. Highly recommend this hotel for the area. Thank you for making our stay so welcome!
답변 제공: Team Ceilao 님, 2017년 3월 16일
Dear Ellie, Thank you for the great review. It was awesome having you over. Hope to see you again in the future. Regards Team Ceilao

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Little Gem
We had a lovely stay here. Service superb. Room very comfortable. The 'Kanteen' served freshly prepared and cooked food at reasonable prices. Easy to walk down the road in either direction to the beaches. We stayed here a total of 7 nights as we were so well looked after.
답변 제공: General Manager 님, 2017년 2월 3일
Dear Angela, Thank you for the great comments! The Kanteen is pretty new and I thank you for trying it out. We hope to see you again! Team Ceilao

10/10 - 훌륭해요

Isabella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 31일
Hi Isabella, Thank you for the great feedback. Looking forward to seeing you again. Team Ceilao

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 1일
Thanks for the 5 star rating!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Entspannter Rückzugsort
Das Hotel hat erst dieses Jahr im Frühjahr eröffnet. Insgesamt war der Aufenthalt sehr schön und sieht genauso aus wie beschrieben. Die Unterkunft war sehr sauber und dies bleib auch wegen des täglichen Zimmerservice so. Das Frühstück war sehr gut und frisch zubereitet. Das Personal stand mit Rat und Tat zur Seite und war sehr hilfsbereit. Insgesamt ist diese Unterkunkt sehr empfehlenswert!!
답변 제공: Team Ceilão 님, 2016년 9월 21일
Hallo! Danke für die tolle Bewertung. Wir hoffen, dass Sie wieder in die Zukunft zu sehen.