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솔 루나 리조트 & 스파 여행 후기

3.5 out of 5
솔 루나 리조트 & 스파
Mahawela Road, Tangalle, Southern Province

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 40개 이용 후기 중 21개" "
평점 8 - 좋아요. 40개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 40개 이용 후기 중 0개" "
평점 4 - 별로예요. 40개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 40개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The property is lovely - nice rooms, great shower - but the food is just okay. We had a great stay and the staff was very friendly. It is fairly easy to get into Tangalle itself from this property, though you will likely need to organize transportation because walking down the main road to get into town is a bit harrowing (a tuk tuk will be $1-2 USD each way). The downside to this property is that, while you can see the ocean from the "ocean view" rooms, the ocean is a bit far away, and there isn't terribly easy access to the ocean should you want to go for a swim. Again, you will need to walk about 10 minutes to the nearest beach or arrange transportation.
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rolige omgivelser og de sødeste ansatte
Fantastiske søde mennesker der arbejder på hotellet, beliggende på den anden side af vejen til stranden. Vi havde ofte poolen for os selv. Der var dejlig stille og roligt. Og så har de den sødeste hund lassie. Helt klart værd at besøge, hvis man ønsker ro og fred og en lækker pool. Maden smagte også rigtig godt. Hvis man ønsker byliv og aktiviteter hele tiden er dette ikke stedet.
2019년 4월에 1박 숙박함
답변 제공: Indunil. 님, 2019년 4월 24일
Dear Madam. Thank you so much for giving such a wonderful positive feedback in your stay at sole Luna Resort and Spa .i will share your feedback with my staffs and they will be highly motivated by hearing your review.we all look forward to welcome you to our property. Best Regards Indunil

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Indunil 님, 2019년 4월 24일
Dear Sir/Madam Thank you for spending your time to review our property and really appreciate giving higher score rating in our hotel and we hoped you enjoy during your stay at Sole Luna Resort and Spa. Best Regards Indunil

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Huone oli oikein mukava, mutta nettiyhteys toimi heikosti. Aamiainen oli hyvin yksinkertainen. Allasalue oli siisti ja hyvä auringonottamiselle.
2019년 3월에 2박 숙박함
답변 제공: Indunil 님, 2019년 4월 24일
Dear Sir/Madam We appreciate your feedback in our property and so glad to hear you were liked the room and we are really sorry for the internet wasn't working fast enough, i think the reason may be many user surfing the intent in the same time but we are going to obtain a new fiber optic internet connection and that will be given uninterrupted fast internet to our valuable guests also we take positively your comments in breakfast and will try to improve more.

8/10 - 좋아요

Tuomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: Indunil 님, 2019년 4월 24일
Dear Sir/Madam Thank you for rating our property and we hoped you were enjoyed your stay at Sole Luna Resort and Spa.if you ever visit in this area we all are look forward to warmly welcome you. Best Regards Indunil

10/10 - 훌륭해요

Arsen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks luna fur good days -))
Nice people, exelent service, scooter rent, good food, beach clean, not need drive far away-))
2019년 2월에 4박 숙박함
답변 제공: Indunil 님, 2019년 4월 24일
Dear Arsen Thank you for giving such a wonderful feedback in your stay and glad to hear that you had a nice time with us and i will share your nice feedback with the staff and they will be highly motivated . Best Regards Indunil .

10/10 - 훌륭해요

eija 님, uusikaupunki finland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was so good, staff and lassi!! we will meet again!!
2019년 2월에 12박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice, and the staff very helpful. The pool is ok and the breakfast too. The only thing is that you have to take a Tuk Tuk for the beach, but I recommended it!
2019년 2월에 1박 숙박함

8/10 - 좋아요

Silje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Et fint hotell, anbefales!
Fint hotell nær stranden, men stranden nedenfor er ikke egnet for bading. Stort rom med flott utsikt over havet. Rent. Noe støy fra AC- anlegget. God frokost, men svært varmt i restauranten. Et pluss at man fikk strandhåndkle. Alt i alt et fint sted å bo i nærheten av Tangalle. 250 LKR for TukTuk inn til byen.
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

Dine-May

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Et sted en føler seg hjemme.
Fint hotel et lite stykke utenfor sentrum. Det var sittegrupper i hver etg hvor en kunne slappe av å være sosial. Strand et stenkast unna. Topp service og hjelpsomme omtenksomme ansatte. De ordnet turer, taxi og overrasket med kake på min manns 60 års dag.
2019년 1월에 4박 숙박함

8/10 - 좋아요

sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, clean and comfortable small hotel
Small hotel with 16 rooms all spacious and well equipped. Big bathroom. All very clean and well maintained. The owners are local, but speak very good Italian as they lived in Italy for many years. They are very kind, friendly and customer oriented. We had dinner there and the food , mainly local, was good. They have a small pool, the right size for the hotel, with a nice outdoor sitting area. The only negative point is the location. The beach in front of the hotel (the main road separates them) isn't suitable for swimming. The nearest swimming area is at about 200 m and a nicer beach is at about 1km. The village of Tangalle with the main beach is at about 10m drive. It's a very quiet area. Overall, if you have a mean of transport, I would definitively recommend this small friendly hotel.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Wonderful Experience
This was a fantastic little hotel! I was a bit skeptical when we first arrived as it is on a busy two lane road (like all roads in Sri Lanka!) but our rooms were quiet, spotlessly clean and comfortable - an absolutely great value for the price. An earlier review said the walk along the road to restaurants was a bit dicey, and I agree that if you have very young children you may want to tuk-tuk, but the four of us walked very safely to nearby restaurants and beaches. The manager could not have been more solicitous. He arranged taxi service for the 4 of us to our next destination at a price that was lower than what I had previously negotiated off sight. We also had interesting conversations with an excellent waiter named Chamil who was willing to share his thoughts on Sri Lankan politics and economics - learned almost as much from him as I did from reading Lonely Planet cover to cover! Also had a lovely Christmas dinner for a very fair price. I can recommend this hotel to you without hesitation. Bon voyage!
2018년 12월에 3박 숙박함
답변 제공: sole luna resort and spa 님, 2019년 1월 1일
Dear Suzanne, Thanks for the your lovely review.

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely!
The staff here are incredibly lovely and will go out of their way to help you with absolutely anything. We had to book very last minute, as our other hotel turned out to be permanently closed when we arrived!! Would definitely recommend to anyone. In a lovely area, quiet beach nearby and lovely food options close to the hotel too. A quick 25 min walk into town if you don’t fancy a tuk tuk too!
2018년 12월에 3박 숙박함

8/10 - 좋아요

Jade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful rooms and lovely staff
The room was amazing - really big with a beautiful sea view and balcony, aircon, fan, tea, coffee, fridge. Very clean and modern. Shower was massive with really excellent water pressure!! Staff were very polite and friendly. Only negative was the pool was very green and quite murky, but nevertheless would highly recommend!
2018년 12월에 3박 숙박함
답변 제공: Indunil 님, 2018년 12월 16일
Dear Jade. Thank you for your positive comments in our hotel and facilities. I am so glad to hear that you enjoyed your stay with us also i will pass your comments with sole Luna team. we are really sorry about the pool condition that happened due to low chlorine level and we fixed the pool. if you ever visit Sri Lanka we look forward to meet you again and have a nice time !

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Henkilökunta oli todella ystävällistä, huone siisti ja hotellin kautta oli helppo järjestää retkiä. Hotellin ravintola ei ollut häävi mielestämme, mutta naapurissa oli muutama hyvä ravintola joissa kävimme aina syömässä.
2018년 12월에 3박 숙박함
답변 제공: Indunil 님, 2018년 12월 16일
Dear Anna Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant . we look forward to meet you again ! Many thanks

10/10 - 훌륭해요

Ida marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hjælpsomt hotelpersonale på alle fronter!
Vi kom til Tangalle for at holde badeferie, men så besluttede vi os for at tage ud og opleve området alligevel. Vi fandt en river safari på trip adviser, som personalet hjælp os med at arrangere og det var bare tip-top. Personalet var hjælpsomme med gode idéer til, hvilke strande vi kunne besøge og stillede tuk-tuk chauffører til rådighed (mod betaling). Vi nåede desværre ikke at spise aftensmad på hotellet, da der lå så mange spændende spisesteder i nærheden. Hotellet var dog ikke det mest livlige, idet vi besøgte det ude for sæson. Men alt spillede som det skulle. Da vi skulle videre fra Tangalle, benyttede vi en driver fra hotellet. Det var den billigste pris vi kunne finde (tangalle-colombo =14500 lrk) Samlet set et rigtig dejligt ophold!
2018년 10월에 3박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 10월 10일
Thank you Sir for your valuable review. We are ready to serve every guest as you treat at Sole Luna. See you !! Good Luck !!

10/10 - 훌륭해요

Ros 님, Sydney Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location. Rooms are lovely and clean. Staff very friendly and meals great. We were also able to rent scooter which made it a lot easier to get around.
2018년 9월에 2박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 9월 21일
Thank you Sir. for your valuable review. It's make us more motivate to give you the best service in the future. Good Luck !!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 9월 18일
We thanks for your review, It's make us more confident and keep our service best in future. Thank you !! Good Luck !!

10/10 - 훌륭해요

Hamish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We stayed at Sole Luna four Four nights in July. The hotel staff were excellent and helpful. The room was huge and very clean with a view over the ocean. The only thing we didn’t know before arriving is that the sea is very rough in tangelle at this time of year, so we couldn’t swim in the ocean. It was therefore fantastic to have the hotel pool. Breakfast at the hotel was very good. We also ate at the hotel three of the four nights we were there because the specials the advertised were great value and good food. The hotel also arranged our car to travel on to Unawatuna which was also perfect. Overall we loved our stay at Sole Luna and would highly recommend them.
2018년 7월에 4박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 8월 8일
Thank you very much Sir, We are very lucky to have a friendly guest as like you.. Day by Day we all give our best service to you. We hope that is why we having guest like you every day... Once gain thanking for your stay, Please come back in next vacation. we give you more... Good Luck, See You !!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice, but terrible spa
Had a nice stay at Sole Lunar. The reception staff and waiter(s) are very friendly and helpful, but they could benefit from giving some more complete information about the hotel, the area and ammendities on check-in, we had to ask and find out a lot of stuff by ourselves that should have been informed by the hotel staff. The hotel in general was nice and had large comfortable rooms (a bit noisy AC, but no big issues) and they were generally clean and nice. The pooll area was also clean and nice for the price of the hotel. The really best thing about the hotel was the food. We had all inclusive on meals and everything we ate was delicious so they score really high on food - recommended! The hotel is located in a quite boring area, it is not much do to around the hotel, but it is nicely located towards some fine beaches, but at night time there is not much to do around the hotel - but Tangalle in general is quite calm at night time I feel. The main negativ with the stay was the spa - we booked a full body massage and the masseuse was horrible. She was way too intimate and we had to stop her midway through the massage because it was so uncomfortable. She was also very pushy on tips which we were not very keen on giving as the massage was terrible. Stay clear of the spa! In summay, a reasonably priced hotel with good rooms, nice pool, delicious food and terrible spa.
답변 제공: Ranil - General Manager 님, 2018년 5월 2일
Thanks sir your review. It's make us so clear about the massage !. we will take some arrangements to correct all your mentioned points to complete. Good Luck !!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Exce!!ent service and willingness to make stay enjoyable. Only downside is that the nearest swimmable beach is small and 10 min walk on main road
2018년 3월에 2박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 3월 15일
Thank you sir your good review make our team so Happy ! wish you all the best !

10/10 - 훌륭해요

Maryline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beau séjour
Nous avons passé un excellent séjour! L hôtel est top! Le personnel est vraiment agréable et disponible! Bon rapport qualité prix! La nourriture du restaurant est excellent et pas chère! Seul petit bémol la chambre n a pas été netoyée tous les jours!
2018년 2월에 6박 숙박함
답변 제공: General Manager - Ranil 님, 2018년 3월 15일
Thanking you sir your review our team so Happy & confident with their work ! wish you all the very best to you and the family members !!

8/10 - 좋아요

Majken Young

좋아요: 청결 상태
Okay
답변 제공: General Manager - Ranil 님, 2018년 3월 5일
Thanks Sir .. Been with us !!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis
The stay was really nice. From start to finish. Staff were really helpful. Manager was a lovely helpful man. Breakfast was lovely. Room was big & had great WiFi & aircon.
2018년 2월에 1박 숙박함
답변 제공: General Manager - Ranil 님, 2018년 2월 21일
Thank you Sir, Its a very nice review you given to us. As a team we always to try our best service for you !! Good Luck !!

10/10 - 훌륭해요

Lars-Göran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Underbar och hjälpsam personal!
2018년 1월에 7박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 2월 9일
Thank you very much sir for your great review !!

10/10 - 훌륭해요

stephane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: Ranil - General Manager 님, 2018년 1월 17일
Dear Sir/Madam, Thanks a lot that you selected stay with us. We hope you're enjoyed. Good Luck !!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but only drawback was no lift to the dining room. In any case they arranged breakfast for us on the ground floor. The breakfast was superb.
2017년 11월에 1박 숙박함
답변 제공: Ranil - General Manager 님, 2017년 11월 21일
We are very happy with your score Sir, also we are very sorry for your wife is so painful with legs because our lift is not operate. In next year we plan to fix it too. Thank you Sir... Good Luck !!

10/10 - 훌륭해요

Peter 님, Denmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very new hotel with extremely friendly staff
Nice new hotel. Friendly staff. Good restaurant (although a little overpriced). Good and large rooms with high standards.
2017년 11월에 2박 숙박함
답변 제공: Ranil - General Manager 님, 2017년 11월 13일
Thank you very much sir. you upgrade our team as a good one. we take this boost to give 100% back to future guest to treat their vacation make sweet & memorable. best of luck !!

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unbedingt zu empfehlen
Sehr nettes Personal, schöne Zimmer
2017년 8월에 2박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 11월 4일
Thank you very much Sir, our team boost from your valuable comment !!! wish you all the best !!

10/10 - 훌륭해요

Noora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, clean and nice room and good food
We stayed in the hotel for two nights and enjoyed it. The room was nice and clean, food in the hotel was good and the pool was nice too. Really short walk to the beach and the hotel arranged tuk tuks when ever we wanted to go further. Nice hotel for a relaxed stay in Tangalle!
2017년 8월에 2박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 28일
Thanks a lot Sir, we are very happy that you satisfied our stay. It's our pleasure to have nice guest like you. please visit us in next vacation. See you. good luck !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien situé
Hotel bien situé, proche d'une belle plage à 10mn à pieds .
2017년 8월에 2박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 28일
Dear Madam/Sir, thanks for your rating. our team take 100% boost from it. see you next time. Good Luck !

8/10 - 좋아요

Jolanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Netjes
Eerste indruk was niet geweldig. We hadden verwacht zo aan het strand te kunnen liggen. Met een tuktuk konden we in de buurt wel een mooi strandje vinden.
2017년 7월에 2박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 28일
Dear Madam very sorry about the location. we hope you enjoined the our stay. we always try our best to fulfill your satisfaction. Thanks.

10/10 - 훌륭해요

Arash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 28일
Thank you. we are so happy that seen 5 star score from your review. as a team we always try to serve you the best. See you next time. Good Luck !

2/10 - 너무 별로예요

Magalie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Déception
Personnel incompétent, pas d'accès direct à la plage, vue sur une décharge... Honnêtement il y a plein d'alternatives sur la plage bien plus intéressantes, nous avions booké 3 nuits et sommes partis après la 1ère
2017년 8월에 3박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 13일
We try our best to give a better service to you madam, It's a big competition in around the area according the low tourist season, some hoteliers and tuk tuk drivers try to get other guest by giving unbelievable offers. we working fully year as professional hotelier. we wish you all the best. we are very thanking you for your comment too.

8/10 - 좋아요

OSCAR

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함
답변 제공: Ranil Udaya Kumara 님, 2017년 8월 13일
Dear Guest, Thank you very much for your review in Expedia, it's a great value to our team. We keep our service better & better. Thanks !

8/10 - 좋아요

Saulius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 2월 20일
Thanking you Sir, it's pleasure to our hotel have a good people's like you that share your experience with the world !!! .

8/10 - 좋아요

Jannik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Undlad ikke at besøge Amanwella og Goyambokka strandene som ligger 2 km. fra hotellet - det er 2 af Sri Lankas bedste.

8/10 - 좋아요

décembre 2016

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel sur la côte sud. En dehors du centre de Tangalle, donc peu bruyant. A 500 m à pied de l'une des plus belles plages du sud du Sri Lanka, Goyamboka. Infrastructure super avec piscine et bar. Chambres très spacieuses et propres. Personnel au top! Prévenant et de bons conseils. Je recommande.

8/10 - 좋아요

Rasmus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lækkert hotel
Lækkert hotel med KÆMPE potentiale. Hele hotel personalet er super venlige og hjælpsomme. Vi lånte endda en af chefernes scooter gratis. Men alt i alt er hotel super lækkert og ligger også okay, dog burde de rydde lidt mere op rundt omkring. Især tag terrassen.
Thank you very much for your comment, and we hope you really enjoy our hotel. also we are newly opened property, I personnel appreciated that you mentioned points are very helpful to make our service better and best in future, Thanks lot !,