Merci beaucoup d'avoir choisi Waterland.Merci également d'avoir évalué votre séjour.Nous sommes ravis que vous ayez vécu une magnifique expérience.Nous vous souhaitons beaucoup de bonheur !

Thank you so much for choosing Waterland and for taking the time to review your stay and share your experiences.We are delighted that you had an excellent stay and enjoyed the setting, convenience, beauty, value, villa, private pool, and service.Special thanks for your kind words about the staff. Their warmth, dedication, and professionalism make the difference between a good stay and a great stay.We hope your tour of the island has brought you joy.Good wishes from all of us at Waterland.

Vielen Dank, dass Sie sich für Waterland entschieden haben.Vielen Dank auch für das Schreiben einer ausführlichen Bewertung.Wir freuen uns, dass Sie einen wundervollen Aufenthalt in der Peacock Villa hatten und die Villa, den Pool, die Aussicht, die Mahlzeiten und den Service genossen haben. Es ist schön zu hören, dass alles ausgezeichnet war.

Thank you so much for taking the time to rate your experience at Waterland. We are delighted you had a wonderful stay. Guest feedback is especially important for a small boutique property such as Waterland. It also helps travelers make informed decisions about where to stay. It gives us immense satisfaction to hear that your stay merited a 10/10 rating.

Thanks for staying and for reviewing your experience. Thanks too for the kind words about the staff and the setting. We're sorry that you found the experience at night to be frightening. This is not a concern we have heard from others. That said, we can understand how you could find the non-intrusive lighting can make our protected landscaped garden blend with the surrounding nature. As a result of your feedback, we will add additional lighting around the property. Thanks too for your comment about late checkouts. Unlike a large, impersonal hotel in which many of the rooms are interchangeable, each of the villas at Waterland is unique. We cannot offer a late checkout because doings so prevents the next guest from being able to check in on time.

Thanks for staying and for your thoughtful and helpful comments. We're sorry about the difficulties you experienced. All of Sri Lanka has been undergoing intermittent power cuts through the day. As you will have noticed, we have a generator so that there is always power, but there is a 3-5 minute lull between the time that the power is cut and the starting of the generator. Thanks for alerting us to the heat in the villa. We had a repairman come to look at the air conditioner. It turns out to be a problem with the electronics of the air conditioner that cannot be repaired. We have ordered a new air conditioner. The air conditioner will be installed in 2 weeks. In the meantime, we have upgraded all guests who had booked the Lotus Villa for these 2 weeks to other villas. We would gladly have done the same for you. We're sorry that you did not enjoy the bread basket. The croissants are home baked as are the cupcakes. We have been preparing the breakfast baskets on Tuesdays mornings and serving it on each guest's deck in order to provide a more romantic guest experience. While we have received lots of positive feedback about the breakfast baskets, other guests have, like you, felt that it is less than stellar. Accordingly, we will be discontinuing the serving of the breakfast baskets. Finally, thanks for your comments about the privacy hedges. We will do some additional trimming of these so that guests in the Studio Villas by the Canal have some privacy, but also a view of the canal.

Thanks very much for staying and for your thoughtful remarks about elements that you enjoyed and how we can improve. We're glad you found the hotel and the villa lovely, the food delicious, and the staff wonderful. We have looked into the situation and discovered that it is not the placement of the air-conditioner that is a problem, but the air-conditioner itself. We had an air-conditioning company come to repair it, but apparently it cannot be fixed. We have ordered a new air-conditioner for the villa. Thanks too for the comments about the shower water going everywhere. On 16 April, we will close Waterland for 2 months to upgrade the property. As part of that upgrade, we will fix the problem with the shower so that it does not go everywhere.

We are delighted that you had a wonderful stay. Thanks for noting that Waterland is in a remote part of Negombo. Tourists who want to be near lots of restaurants and bars will be happier at one of the many hotels on Negombo Beach. Waterland is, as you note a quiet oasis where guests can enjoy the excellent facilities and a private plunge pool.

Thank you for staying at Waterland.

We know you have many places to stay in Negombo. Thanks for choosing Waterland, for writing so extensively about your experiences, and for sharing your insights. It's terrific to see that you enjoyed so many aspects of your stay and found the the service, rooms, garden, meals, and views to be excellent. Your description of the location captures the essence of the property perfectly. Waterland is well suited for those who like quiet and tranquil boutique properties. As you note, Waterland is not a good choice for guests who like to be within walking distance of many shops, bars, and restaurants. Thanks too for your excellent suggestion that guests go on a boat tour before sunset. Finally, thanks for noting that our signage can be improved. We have added more signs throughout Negombo to help guide drivers, have placed directions and a downloadable map on our website, and are now on Google Maps. We look forward to welcoming you back.

Thank you very much for taking the time to review your stay at Waterland. We are delighted that you had such an enjoyable stay and that you highly recommend the Elephant Villa. The Elephant Villa was the first villa we built. Its gorgeous views of the river make it a guest favorite. We look forward to welcoming you back.

Vielen Dank für die Überprüfung Ihres Aufenthaltes. Wir freuen uns, dass Ihnen die Unterkunft so gut gefallen hat. Das Personal und die Umgebung sind in der Tat besondere Merkmale von Waterland und die 30 Minuten Fahrt zum Flughafen macht die Lage praktisch. Wenn Sie nach Sri Lanka zurückkehren, hoffen wir, dass wir Sie wieder begrüßen können.

Thank you for staying at Waterland and for writing a thorough review. We are delighted to hear that you that you thought the villa was splendid, the villa was beautiful, the decor was tasteful, the dinner was excellent, and the setting for your meal was agreeable. As you note, we begin serving breakfast at 8:00am and are happy to prepare a take-away breakfast of fresh fruit for guests leaving earlier. We are glad you had a great visit and look forward to your return.