리셉션

코트야드 바이 메리어트 세인트어거스틴 I-95 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 540개" "
평점 8 - 좋아요. 1001개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 84개" "
평점 4 - 별로예요. 1001개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 22개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 4월 17일
Thank you for the wonderful review. We are happy to know that you enjoyed your stay with us and that the team is friendly. We strive to be the best. Have a great day. Hope to be able to accommodate you and your family in the future.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and pleasant staff
2024년 3월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 4월 10일
Yay!! Thank you for your response. We are glad to know that you enjoyed your stay and that our team is pleasant. Have a great day.

10/10 - 훌륭해요

Angelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 4월 10일
Good morning, thank you for the wonderful response. We are so glad that you had a pleasant stay with us. We look forward to seeing you in the future. Stop by the desk and say hi. Have a great day.

10/10 - 훌륭해요

Yoel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 3월 12일
Thank you for the awesome score. We love when our guest enjoy their stay at our hotel. Have a great day.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was exceptional.
2024년 3월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 3월 7일
Thank you so much. We are so happy knowing that you had the best stay. Have a great day.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, comfortable beds and friendly staff! Quick drive to beach, historic district and outlet store shopping. We’ll be back!
2024년 2월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 2월 26일
Thank you for the positive response. We are so please that you had a wonderful stay with us. We look forward to accommodating you in the future. Have a great day.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 2월 13일
Thank you so much for the response. We enjoy the positive feedback. Have a great day.

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone here was super accomodating when we needed a late check out. Smiles, conversation, food options! Great place to stay
2024년 1월에 2박 숙박함
답변 제공: Shirley 님, 2024년 2월 4일
We appreciate the wonderful review. We look forward to seeing you in the future. Have a great day.

10/10 - 훌륭해요

Antonela

2024년 1월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 26일
So awesome to hear that you enjoyed your stay with us. We hope to see you in the near future. Have a great day.

10/10 - 훌륭해요

Eliett

연인과의 여행
좋아요: 편의 시설/서비스
I like that the property was situated near by the historic town.
2024년 1월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 26일
Thank you. We are just close enough but still far enough to be out of the way. We are happy to know that you enjoyed your stay with us.

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 26일
Yay. We appreciate the wonderful review. We look forward to seeing you in the future. Have a great day.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 11일
Thank you for your response. We appreciate you and value your opinion. We look forward to having you in the future. Have a great day.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
The room’s shower took a while to warm up. Hotel staff aware and declined to switch rooms. Room way too small. Parts of room dated. No free breakfast despite over $200.00!per night during New Years. Overall, poor experience.
2023년 12월에 4박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 10일
Thank you for your response. I apologize for the lack of communication and also the not so pleasant stay that you had with us. We did have a mechanical issue with the hot water around the time of your stay and understand the hot water heater was being upgraded. We missed the beat by not informing you properly. We hope that you may give us another chance in the future to make this up to you. Have a great rest of your day.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight
Great restaurant and food!
2024년 1월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 10일
Thank you for the positive feedback. WE are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Maryann

2024년 1월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 10일
Thank you. We are so happy you enjoyed your time with us and we look forward to having you again in the future. Have a great day.

6/10 - 괜찮아요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price was abobe average
2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 10일
Thank you for your response. We appreciate you. Have a great day.

6/10 - 괜찮아요

Joe

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I booked 4 rooms at this property for a family stay. Despite paying for 4 identically listed rooms we received different variations scattered about. There was a room on the first, one on the second and 2 on the third. The rooms on the first and second floors had good hot water flow, the rooms on the 3rd floor vary. Either the rooms on the far end do not have good hot water flow in general, or Room #340 simply has bad plumbing. Paint is falling form the ceiling in the bathrooms, granted this is expected in a quick stay hotel such as this one but as in all hotels, there should be a greater emphasis on maintenance since profit margins are more than sufficient for this in their budgets & in turn would make for happier customer's. All in all, its a good hotel, but it could be a lot better.
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 4일
Thank you for your survey. Surveys are how we are better prepared to improvements at our hotel. I apologize for the not so pleasant stay you had with us. I have made the maintenance engineer aware of the above issues. We were having the hot water fixed during your stay, as to the reason it was not flowing properly, it is fixed now. We look forward to seeing you again in the future. Have a great day.

10/10 - 훌륭해요

Go

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was far from the historic area and we couldn’t find a shuttle bus. Dining options around the hotel are almost none. The closest restaurant is 5 miles
2023년 12월에 3박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 4일
Good morning, thank you for the response. We are appx 15 minutes from the historic district, we also have many dining options near by just not many local dining options. We wish we had more closer by as well. I am otherwise glad you enjoyed your stay with us. We definitely look forward to having you stay with us again. Stop by the desk and ask one of us for some cool dining places that we love. Have a great day.

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 청결 상태
Our room was absolutely gross! Hairs all over the bathroom, rust spots in the shower. Shower drain kept backing up and shower head was working at 50 Percent. The light fixture around mirror was all rusted. The mat for the shower was suppose to be white however, it was a dull grey!!! Poor lighting. The pillows smelled like bad body odor. The sheets and covers smelled too. Will never go back to this property!!!
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 4일
Good morning, I apologize for the not so good experience you had during your stay with us. Thank you for response. I have let my Housekeeping manager and Maintenance manager know of the issues you had so they can correct them. We hope you will give us another opportunity and stay with us again so you can see the improvement. Have a great day.

10/10 - 훌륭해요

Brooke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is beautiful and the room layout is very nice!! Very clean all over. The hot tub was great. Front desk staff were very nice. Highly recommend turning the AC down much lower than you would at your house (it was warm in our room until we turned the AC on 68). Will definitely be staying here again.
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 31일
Thank you so much. We appreciate you and value you. Happy New Year.

10/10 - 훌륭해요

Jennifer 님, NY

2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 31일
Thank you so much. We appreciate you.

10/10 - 훌륭해요

DIANA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great services; clean
2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you so much.

10/10 - 훌륭해요

Kiet 님, port st lucie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you so much.

10/10 - 훌륭해요

Yanet

2023년 12월에 3박 숙박함
답변 제공: Becca Markel, AGM 님, 2024년 1월 26일
Thank you. We are happy to know that you enjoyed your stay with us. Have a great day.

10/10 - 훌륭해요

william l.

2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 31일
Thank you for the positive feedback.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Second stay here so I will just highlight the few items we found unsatisfactory: 1. No exhaust in the bathroom. Shower fogged everything up. 2. Sink designed for tall people, not average or short. Sink bowl too far from the edge. 3. Body soap dispenser was empty. Nothing I could do since I was in the middle of my shower when I realized there was no soap. Everything else about the hotel is good. I would stay again if in the area.
2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you for your response. I am sorry to hear you had issues and I assure you that I will address them. We hope the next visit will be far beyond your previous. Have a great day.

10/10 - 훌륭해요

chang jin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you.

10/10 - 훌륭해요

Willard 님, Wilmington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the nicest Courtyard’s by Marriott that we have stayed at. Staff was great, room was well layed out. Nice place to spend a night.
2023년 12월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
We are so happy that you enjoyed staying with us. Come again soon.

10/10 - 훌륭해요

Kaitlyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so friendly and inviting. Also went above and beyond with it being our anniversary
2023년 12월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
This is awesome. Happy Anniversary again from us. We are so happy you had a great stay.

10/10 - 훌륭해요

Mauricio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you. We are happy that you have a good stay with us. Hope you choose to stay with us in the future.

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room and great staff. Will stay again when I'm in St. Augustine, Fla.
2023년 11월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 30일
Thank you Shawn. We appreciate the wonderful feedback. Guest like you make this all worth it. We look forward to having you come back to stay with us in the future.

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hotel and friendly environment
2023년 11월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 29일
Thank you for your great response. We are happy that you had a great stay with us and look forward to seeing you in the future.

10/10 - 훌륭해요

Dawnna

2023년 11월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 12월 27일
Thank you. We are so happy you had a great stay.

10/10 - 훌륭해요

Sergey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 14일
Good morning. We are happy that you had a enjoyable stay. We look forward to seeing you in the future.

8/10 - 좋아요

Patricia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Work out good for our family
2023년 11월에 3박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 14일
Thank you. So happy you enjoyed your stay.

10/10 - 훌륭해요

Evasio

The personnel are good.
2023년 11월에 6박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 14일
Good morning. We are happy to hear you had a great stay. See you soon.

8/10 - 좋아요

Josie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Stayed for a week while my husband was at a training. The room was pretty clean and quiet. I was able to work during the day. There are also near by quick service restaurants to enjoy.
2023년 10월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 7일
We are so happy to hear you enjoyed your stay as well as being comfortable. We hope we can accommodate you in the future. Have a great day.

10/10 - 훌륭해요

Susan

Very clean!
2023년 11월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 7일
Awesome. Thank you for your response. We love to hear that our guest have had an enjoyable stay. We hope to see you in the future.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Handicapped room was great and quiet. Did not like a charge on our bill for some one else’s breakfast-called it to the lady at the desk-she said they would remove the charge and email me the correct receipt-still waiting for corrected receipt
2023년 10월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 11월 7일
Thank you for letting us know you enjoyed your stay. I am also checking to see if this charge was taken care of. I hope to see you in the future.

10/10 - 훌륭해요

Muriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything seems clean and very well cared for. To me that means a lot. Much better than other hotels I’ve stayed at. Thank you for caring for your customers.
2022년 11월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 10월 30일
Thank you for the positive feedback. We are happy that you enjoyed your stay. Our customers are first priority. See you soon.

10/10 - 훌륭해요

tracey 님, Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New, very clean comfortable for a great price. Nice helpful staff
2023년 10월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 10월 24일
Thank you!! We try to be as good and awesome as our guest. Glad you enjoyed your stay. Have a great day.

10/10 - 훌륭해요

Sidney

2023년 10월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 10월 24일
Thank you for the wonderful response. Guest satisfaction is our main priority. Have a great day, see you soon.

4/10 - 별로예요

JEROME

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Property needs severe upgrade and modernization, i.e. air conditioning, walk-in showers, better matresses, additional pillow choices besides feathered pillows...
2023년 10월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 10월 24일
Good afternoon, We appreciate your feedback. We can not improve without our guest reviews. Happy to say that we have all new beds, pillows options are brand standards, either soft foam or feather and we are working on new ac units now. We hope our future looks bright and we get rid of all tubs. Have a great day.

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 10월 24일
Thank you for the great response, we appreciate you. See you soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very clean, the staff excellent, polite & helpful . The only issue was the bed, the mattress needs to be changed very uncomfortable. I had back pain. I would stay in this hotel again.
2023년 9월에 3박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 9월 25일
Good morning, Thank you for the feedback. I am happy to let you know we now have new beds. When you come back you will have a great nights rest. Have a good day.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 9월 25일
Thank you for rating us. We appreciate you.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 9월 17일
Good morning, Thank you for the wonderful review. Our team are glad you enjoyed the time you spent in our hotel. Have good day.

4/10 - 별로예요

Mitch

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs updating desperately! Tub was stopped up and only one person got to shower! Dirty tub with hair , a dirty wash cloth in bathroom!
답변 제공: Becca Markel, AGM 님, 2023년 9월 12일
Thank you for your response. We appreciate the feed back as it will help us improve. I will also make our maintenance aware of the issues that occurred during your stay. Our apologies. Have a great day and hope you choose to give us another opportunity in the future.

10/10 - 훌륭해요

Terri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 9월에 4박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 9월 12일
Thank you for your response. We are glad you enjoyed your stay with us. We look forward to seeing you soon

10/10 - 훌륭해요

Ernesto L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Becca Markel, AGM 님, 2023년 9월 12일
Thank you for your response. I am happy to hear that you enjoyed your stay with us. See you soon