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예약 가능 여부 확인

데이즈 인 바이 윈덤 세인트 어거스틴/히스토릭 다운타운 여행 후기

2 out of 5
데이즈 인 바이 윈덤 세인트 어거스틴/히스토릭 다운타운
1300 N Ponce De Leon Blvd, St. Augustine, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 274개" "
평점 8 - 좋아요. 1003개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 224개" "
평점 4 - 별로예요. 1003개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 120개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Elizabeth

단체 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
Easy walking distance to historic saint augustine. Great price. Nice pool. Room was sufficient.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Elizabeth,Thank you for choosing Days Inn by Wyndham St Augustine/Historic Downtown and for sharing such a delightful five-star review. We are thrilled that our wonderful pool, prime location, and great value helped you have such a perfect stay. We look forward to welcoming you back for another memorable visit.

8/10 - 좋아요

Mariluz

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Deborah 님, West Palm Beach

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was in a great location--convenient to all the popular historic destinations. However, the room was smaller than expected.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Deborah,Thank you for choosing to stay with us at Days Inn by Wyndham St Augustine/Historic Downtown. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations with our accommodations. Your comments have been noted and will be kept in mind moving forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 - 훌륭해요

Katy 님, Atlantic City

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay .. close to town w affordable rates and pet rate at $25 per stay makes it pet friendly ..
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

MARIA ISABEL ALUMA 님, OAKLAND PARK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near everything this location is very convenient.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 8일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs crawling around woke up to car horns blowing and a roach on my face front desk people had no knowledge of area and 2 had bad attitudes building is dated and musty smelling
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Alyssa Staats

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool was great but is not heated so it was COLD. Room was great - nice and clean. Bathrooms by check in needed some help.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Convenient.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 1일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Ana

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

DAVID

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room had roaches. We complained to staff who suggested changing room but could not say whether the new room had complains of roaches. Left a day early due to roaches, noise and inconveniences.
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Thank you for your feedback. We will be addressing your concerns.

10/10 - 훌륭해요

Gary 님, Ft Myers

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Close to everything down town.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Daniel 님, Saint-Laurent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near old St-Augustine
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Alexis

별로예요: 청결 상태, 직원 및 서비스
Bed was broken, tv was broken, room was dirty. Staff wasn’t very helpful.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Thank you for your feedback. We will be addressing your concerns.

2/10 - 너무 별로예요

Maria

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing like the pictures, or the reviews
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Janice

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
No breakfast. Rooms are very old.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 21일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

David

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Distance to historic city … walkable
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Joanna 님, Gainesville

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Staff was unfriendly, morning and evening ladies, when I checked in I was told there were no rooms available in first floor, the evening woman requested an id in order to get a key. Unnecessary actions. I was told to wait for 30 minutes before she could find out if there was an available room. That wasn’t true. There were many people outside in the back, where they put me. I felt unsafe, but I know my life is in the hands of God. It looks like a ghetto back there. I would not like to stay there again. The poom was ok, no bugs and appeared to be clean but it wasn’t extra nice. The lobby carpet is very dirty, coffee is there , that’s good, the lobby furniture is not so pleasing to the eyes, unless you like the old worn leather look .
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Lola

가족 여행
좋아요: 숙박 시설 상태 및 시설
While the staff was very friendly, and it is very easy to get to the historic area of St Augustine, we didn’t sleep well, the beds are toooo firm, , my back is killing me, it’s like sleeping on the floor. And, while everything looked clean enough, I saw baby cockroaches in the bathroom 😩. I reported them to the housekeeper when we left.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

Kristin

가족 여행
좋아요: 직원 및 서비스
Comfortable room, upgraded. Low water pressure in the shower, loud AC unit.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Kristin,We appreciate your review and helpful feedback. While we're happy you liked our comfortable bed, we're sorry you noticed noise from the A/C unit. Rest assured, our maintenance team will look into your comments further. We hope to see you again if you return to historic St. Augustine.

8/10 - 좋아요

Rigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Chantal

Ok pour une ou deux nuits
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Clayton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 10일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
It was very clean and tidy
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 10일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Jeff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had to rekey twice, found that the door handle operated backwards. Had to pull it up to open the door. Also the door indicator light did not work. phone didn’t work, dog barking and a guy heaving up his guts outside first night. Oh, the TV remote was scary. Room was ok but dated. Had to unplug the tv to plug in the micro wave. Parking was great if you’re pulling a trailer. No continental breakfast, your on your own.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

Richard

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Barbara

가족 여행
Typical motor lodge feeling. Room was very noisy with motorcycles etc coming in 1am-3pm. The AC is extremely noisy going in and off every 5 minutes all night. Bathroom dates and had tons of caulk around the tub, sink and flooring just to cover up old caulk instead of replacing. Only thing I can say is it was clean as far as linens and towels.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Amy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Did not like check in took way too long only one associate at desk. Also, asked for a first floor because my 80 year old mother was with me and was told there weren’t any. So we took the second floor it was hard for us getting up the stairs. Only to find the room key didn’t work. Went back to desk asked for a refund then they “magically “ had a first floor room available. Shady place
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Carlos

연인과의 여행
Clean, spacious and comfortable room. Needs a little maintenance though. Having a Denny’s restaurant in the hotel is very convenient. But the best feature is the location which is walking distance from the historic center. Excellent price!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 4일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Denny's at the motel was short staffed and open/closed was unpredictable. The one meal we had there was terrible. As for as the motel itself we have no complaints, would definitely stay there again.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Cindy

반려동물 동반 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had to constantly ask for new swipe keys. It was the lock that was not working right. But the front desk person kept on telling me it was my fault. I had it too close to something or other. It was in a separate pocket not anywhere near anything and they just DIDN‘T unlock the door. All 4 out of 5 keys. The cleaning person was very nice though and helpful. She helped me get into the room one time.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 26일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

Lisa

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms need upgrading; the 2 queen beds were really 2 standard (double) size beds; the beds were uncomfortable; the heater/AC unit is loud when used; didn't get the room made up one day even though the DND sign WAS NOT on the door; reception wouldn't answer the phone when calling for towels, coffee, etc. so went down to the lobby - no one in the lobby and clerk was playing or reading on her phone. The grounds were unkept with cigarette butts everywhere. Would not stay there again.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 26일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

bernard

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Very nice until we turned on the heat and a bad smell came out of the heating unit.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Gloria 님, Kansas City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairly comfortable. Did have to ask desk to check out why there was drilling and hammering above us around 8:00 PM.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

RuthAnn 님, Sebring

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable to all the things I wanted to do.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 13일
Dear RuthAnn,We can’t thank you enough for staying at Days Inn by Wyndham St Augustine/Historic Downtown, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place quiet loved it A
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 12일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Mary

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Thank you for your feedback. We will be addressing your concerns.

6/10 - 괜찮아요

Mindy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close and a good price
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 28일
Dear Mindy,We appreciate you sharing your thoughts with us. We are glad that our location and affordable rate made a positive impact on your stay. It would be an honor to welcome you back.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태
Very pleasant rep for check in. Nice quiet and clean room
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 25일
Dear Brenda,Your five-star review is what we strive for. We are thrilled that we could provide a great experience thanks to our quiet and clean accommodations. It is wonderful to read that our team member made check-in easy for you as well. Having you as a guest was a pleasure, and we look forward to welcoming you back.

10/10 - 훌륭해요

Kary

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 11일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Mike

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

MAURIEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Lawrence J La

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient to where we were going. The Denny’s restaurant was very understaffed in evening so we dined elsewhere
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Lawrence,Thank you so much for the feedback. We're so happy to know that our convenient location was perfect for your needs and that you had a good time overall. Please consider coming back to join us again soon!

10/10 - 훌륭해요

Odanayza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Thanks for staying with us. We appreciate your feedback!

2/10 - 너무 별로예요

Priscilla

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay away from this hotel. Extremely dirty, old and unsafe. I couldn't even walk without my shoes in the room, use the toilet or even take a nap, it was disgusting. I left the very same day of check in and lost all my money. I just couldn't sleep there.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Thank you for your feedback. We will be addressing your concerns.

4/10 - 별로예요

Nancy

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 15일
Thank you for your feedback. We will be addressing your concerns.

8/10 - 좋아요

Ronald 님, Saskatoon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Ronald,Thank you for your review. It was a pleasure having you as our guest recently! We hope to welcome you back the next time you visit St. Augustine.

6/10 - 괜찮아요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unsafe place to stay!!!
Dirty, and scary, no security guard esp being outside entry hotel. Thankfully I brought cleaning supplies, stayed here ONLY to see nights of lights. Had to keep going down to get key because would not work two days in a row. Door handle so loose: Few hanging out by the Dennys restaurant All night. People backed in with parking lights on. Went around 11 pm to get a snack from Dennys with my daughters and granddaughter filthy Dennys BTW, and went back to room, within two mins someone tried to yank the handle to our room. Just NOT. A safe place period!!!! Just be careful esp at night.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
Dear Rebecca,Thank you for taking a moment to review your recent experience. We sincerely regret to learn of your disappointment. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be looked into. Guest safety is always our top priority. It is our hope that you will give us another chance to change your perceptions down the line.