내부

카스티요 인 여행 후기

2.5 out of 5
카스티요 인
110 San Marco Ave., St. Augustine, FL

이용 후기

6.6
평점 10 - 훌륭해요. 608개 이용 후기 중 136개" "
평점 8 - 좋아요. 608개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 608개 이용 후기 중 134개" "
평점 4 - 별로예요. 608개 이용 후기 중 78개" "
평점 2 - 너무 별로예요. 608개 이용 후기 중 91개" "

6.8/10

청결 상태

7.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Bumsoo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The price was right. Especially for St Augustine. Close to everything so if you want to save money and be able to walk everywhere this is the place for you. Not the fanciest place but not the worst either. I felt safe. Sheets were high quality and I slept sound all night. Would stay here again.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Greg

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Whole property is subpar for this area, in desperate need of updating throughout. bare minimum as far as furnishings and cleanliness, towels, etc. limited outlets. bed was way too flimsey/soft, bedding very dated, poor quality.
2024년 2월에 2박 숙박함

4/10 - 별로예요

kathy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We have stayed at this motel twice. So I guess it’s just what room you get . I think we were the only room with a paper blind that didn’t quite fit the window about 2 inches on each side was a little concerning. In the bathroom above the showerhead was a hole that they patched up with cardboard and duct tape. And there was a light outside of the window, so no matter what time it was in the middle of the night, it looked like it was 3 o’clock in the day.staff is very friendly . And the room that I had gotten before was great.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Arlene

Unique cozy stay ~ staff is kind
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

Kathryn

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Scott

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was extremely dirty and rundown. There were no curtains on the window, just some blinds that did not extend across the full width. I cancelled my second night, and the owner was very apologetic for putting me in that room, but they were fully booked. She offered another room, which was in much better shape, but I declined.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sharon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a DUMP!!! I don't have enough space to write everything wrong with this place. Felt like I was at the Bates Motel or a psych hospital room. Should have left 15 minutes in. Only saving grace was we could walk everywhere we wanted to go. No soap, shampoo, conditioner, one roll of toilet paper on the holder and dingy, thin towels. Just for starters. All I can recommend is to stay away unless nothing matters to you but location
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Kraig

연인과의 여행
별로예요: 편의 시설/서비스
Close to alot to do around fort. Easy checkin, very basic room no coffee pot of any kind, some outlets didnt work. But for a place to lay your head a good price compared to others.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

DAVID

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
FLOORS HAVE NOT BEEN CLEANED AT ALL. A PRODUCT CALLED BLEACH, WOULD DO WONDERS FOR BATHROOM AND SHOWER AREA. WILL NOT BE GOING BACK HERE
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Zac

2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

RAUL

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately this property is not up to standards. The rooms have a funny smell. All the items in the room were probably picked up at a garage sale. The pillows, bed coverings, etc. do not look new. There was no hot water. It came back once, but then disappeared again. The staff was kind, and respectful, but I am sure they too know that this place should be demolished, and rebuilt brand new. The images on Expedia's web site are very misleading. I do expect a full refund for this stay. Taking a shower in very cold water when it was very cold outside is not what my doctor recommends. Looking forward to hearing back from somebody.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

PABLO

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing about it is the convenient location. Not recommended for families, we did not stay the second night we booked. Rooms need a redo and proper cleaning, bedding and towels are old and stained.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Rene

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The towels are very very dirty and stained, bad smell in mattresses and pillows. We had to go buy towels.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Magdely

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room and the towels extremely dirty. Uncomfortable beds. Do not stay here!!!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Roman

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Zuheyla

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 12월에 2박 숙박함

8/10 - 좋아요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Inge

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Real

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jarod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Met my expectations
It was as described, nothing more or less. I had a positive experience and the value was worth the price.
2023년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The motel was definitely not the nicest place…the lady at the front office wasn’t very friendly. We got into the room & noticed a big glob of hair in the bathtub, which kind of turned our stomachs. There was a hole in the bathroom wall, stuffed with toilet paper. No tissues or blow dryer to be found. Furniture was very old and unappealing. Room was fairly good sized and the bed wasn’t too bad, but wouldn’t stay there again. It was $150, which was alot less than other places around Xmas time, but a pretty good hike to the main areas. Toilet was very short…it was a long was down! 😜
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 편의 시설/서비스
The building is old but the room was very clean and the bed was extremely comfortable. I would stay again.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Michael

별로예요: 숙박 시설 상태 및 시설
Over priced dive. I paid less at other hotels and got a lot more. No coffee. No breakfast. No facilities. Small TV. Just a motel
2023년 11월에 1박 숙박함

8/10 - 좋아요

Eliison

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Alaina

가족 여행
별로예요: 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Leonel

별로예요: 청결 상태
dirty towels
They left dirty towels in the room
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jason T

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clearly under going renovations however they allowed us to check in early and leave our car after check out so we could grab lunch. Very close to downtown (walkable). Looking forward to stopping back once renovations are complete.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

James 님, Tampa

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This is a property in transition, moving from Scottish Inn to Castillo Inn. The rooms are clearly being updated, the property is receiving attention, and the work seems ongoing. Also, this is a motel, not a high end boutique hotel. It's pricing is aligned with that. So set your expectations appropriately. That said, we stayed for four days. The location is awesome - across the street from the original Church site, and just a few minutes walk to the mail attraction. Literally under five minutes to the Jail and 'Fountain of Youth'. A couple more minutes to Ripleys, and only 10 minutes to the Fort and Old Town. We didn't drive the whole time we were there except for the last day when we drove to the Cathedral - that literally took longer to drive and park than it would have taken to walk. Our room was large and refurnished with ceramic tile floors and what looks like marble bathrooms. The bed was comfortable and the bedding excellent - and the room was quiet. Internet was fast enough for my wife to get in a day's work. There were some things they can do to make it better - new fixtures perhaps, but all in all, a good value and great location. We'll stay there again.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Lorinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, attention to details and price!!
for an older model hotel, the Castillo Inn is verywell tended. Our room was airly spacious, had tile floors and surprosingly confortable beds and really great pillows. We had a refrigerator and microwave. The bathroom is small and lacks counter space.. the shower lacks a place to put your soap. The caretaker was very attentive to details. The location is right along A1A with shops and restaurants within walking distance, as is the fort. For the money, this is a real nice stay.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jose

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible place, it was dirty, it smell like garbage in the room, costumer service was horrible, everything about this place was bad

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스
I visit St Augustine several times a year and find the Castillo the best value in town. My room has always been exceptionally clean with free on site parking. It is “no frills” but what I save in $ I use for entertaining which is a short pleasant walk away. We have spent twice as much on B&B’s in town but what we enjoy bar and restaurant hopping than spending the time and the extra money at these locations
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

yariana

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
That the must nasty place I stay on my live... the bed darty and one of the towel was with poop. When
2023년 10월에 1박 숙박함

4/10 - 별로예요

Daniel

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok place but room smelled and towels were dirty
The room smelled and the towels were dirty! We exchanged them and they smelled aweful we were stuck and had nowhere else to go. It was aweful
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스
Great location..... ignore the negative reviews. Its older so its not the mariott but its clean and comfortable
2023년 9월에 2박 숙박함

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
Pleasantly surprised. Nice staff. It was clean. Everything worked. Only stayed one night for a local event so we were there to just sleep and shower but it was good.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

PAMELA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little place to stay.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Patricia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The cleanness was very poor for the money they charge is not worthy. the refrigerator was dirty, and the blankets smell horrible. I don't think they wash those blankets every time people leave their place. The location was great for the rest I do not like it.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Adriano

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While is cheap and accessible it has the worst staff I have seen in my life. They are rude and will not hesitate to offend you if you ask questions.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

ALEXIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and the resort is well located, closed to mayor places of interest.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a weekend stay for the wife and I. Easy walking. Staff was very nice , hotel is not perfect but it was great for a place to sleep , would stay again. Bed was comfy and area was quiet.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

MICHEAL 님, Savannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location & price was great, also liked the Historical 400 year old oak tree onsite
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mark

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly the worst hotel I've ever stayed at. Positive are rooms are large and cold. Door to bathroom was broken off hinges, you could see into the room through the blinds when closed, television was extremely small and sound was barely understandable. Exposed cables, headboard is a piece of plywood nailed to the wall, bathroom window glass was shattered, parking is atrocious, etc. Maybe if they charged under $30 a night it would be worth it. Many better properties in the area are cheaper than the Castillo Inn. Unfortunately we booked online and they would not let us cancel without charging us anyway. Enjoy your vacation and book somewhere else!
2023년 8월에 2박 숙박함

8/10 - 좋아요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for a great deal
Room was clearly just renovated and very clean! The bed was much more comfortable than many other chain hotels around the same price. Only issue was the bathroom door wouldn't close all the way and slid across the floor, but this really wasn't a big deal
2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Toni

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Esther

가족 여행
좋아요: 직원 및 서비스
The staff were very friendly. The room itself was not particularly clean. The towels should have been white but were very discoloured and stained. There was a cigarette burn on our sheet. I think they are trying to update but there are lots of areas that need attention. We just stayed for one night which was enough.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 객실의 편안함
Not what the picture shows
There was no smoke detectors, the was a 1/2 inch gap in the bottom of the door had to put a towel in it. There was hair in the shower. The beds were so worn out there was a hump in the middle.
2023년 8월에 2박 숙박함