숙박 시설 내 편의 시설/서비스

컨트리 인 & 스위트 바이 래디슨, 세인트 클라우드 웨스트, 미네소타 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 869개 이용 후기 중 483개" "
평점 8 - 좋아요. 869개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 869개 이용 후기 중 73개" "
평점 4 - 별로예요. 869개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 869개 이용 후기 중 14개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

SEOKMOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭합니다
항상 찾는 숙소입니다. 쾌적하고 안전하고 조식도 훌륭한 곳입니다.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 1일
Our goal is to impress everyone who stays at Country Inn & Suites by Radisson, St. Cloud West, MN, so we're happy to hear we succeeded with you! It's great to know that our safe, comfortable accommodations and tasty breakfast impressed you. Thank you for your kind words. Please come see us again soon.

6/10 - 괜찮아요

Kaitlyn

연인과의 여행
It was an okay place to stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Deena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traveling for work. Good place to stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Deena,Thanks so much for your glowing review of Country Inn & Suites by Radisson, St. Cloud West, MN. We're delighted you enjoyed your stay. Whether for business or pleasure, we hope to welcome you back very soon.

6/10 - 괜찮아요

Bruce

The place was built so cheaply. Will not stay at Country Inns again. The chain used to be better than most, no longer. It's a race to the bottom....
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Bruce,It is upsetting that we failed to meet your expectations. Your feedback is gratefully received as we continue to improve our accommodations and service to ensure great future experiences. If there is any chance to welcome you back and change your perceptions, we'd be thankful for it.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet hotel with great breakfast
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
Dear Diane,Thank you so much for your kind words! We are glad that you enjoyed your stay, and we look forward to your next visit with us!

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Valene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing unique.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Dear Valene,Thank you for taking the time to leave your honest feedback on your recent stay with us. We were saddened to hear that our accommodations did not meet all of your expectations and know that we can give you a five-star experience. Hopefully, on your next visit to St. Cloud, you will give us the chance to give you the stay that you expected and deserve.

10/10 - 훌륭해요

Jodi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location - easy to access West St. Cloud area with all the shopping. It has parking which is easy to access.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Jodi,Thank you for your positive feedback! We're delighted you appreciated our great location and proximity to shopping areas. Additionally, we're glad our parking was easily accessible during your stay. Your satisfaction is important to us, and we look forward to welcoming you back to Country Inn & Suites by Radisson, St. Cloud West, MN, for another enjoyable visit in the future.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was really friendly and accomodating and the place was clean!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Stephanie,We are delighted that you were able to spend some time with us! Thank you so much for your kind words about our hospitable team and the high standards of cleanliness we adhere to. It was a pleasure having you here, and we hope you return soon.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stop over spot
We needed a night to stay after Christmas up north and this was perfect. Clean comfortable rooms. Breakfast included. Quick easy check in/out. Would stay here again if needed.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Christine,It was such a pleasure having you as our guest! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, we're delighted you had the chance to start your day off right with our delicious breakfast offerings! Thank you for your great review, and we look forward to your return.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and plenty of parking
The hotel was okay but lacked some attention to detail drapes didn’t close all the way, no extra bedding for the pull out and fudge needed to be defrosted the freezer portion would not close. While these are minor and did not make or break the trip. We would stay here again. Good location, easy to find, shopping nearby.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Guests appreciate our friendly staff and outstanding location; we are glad these aspects pleased you, too! Feedback like yours is essential to our success, so rest assured we will use your comments to enhance our accommodations. Thank you for your excellent rating, and we can't wait to host you again at Country Inn & Suites by Radisson, St. Cloud West, MN!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I have stayed here multiple times and been very pleased. Our stay last night was awful!! Our room was right above the lobby so all night you could hear the entrance door opening and closing. About 6:30pm it sounded like an unsupervised daycare was let loose in the hotel. This went on past midnight. Very disappointed that nothing was done by the hotel staff.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
We're genuinely sorry to hear that your recent stay fell short of the positive experiences you've had with us in the past. The noise and disturbances do not reflect the peaceful environment we strive to maintain. We regret that our team did not address these issues promptly. Your feedback is crucial for improving our service and ensuring guests enjoy a comfortable and restful stay. We hope to have the opportunity to regain your trust and provide you with the quality experience you've come to expect from us.

8/10 - 좋아요

Marylin

단체 여행
좋아요: 숙박 시설 상태 및 시설
Very nice place
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 24일
Dear Marylin,It was such a pleasure having you as our guest! We're delighted you had an enjoyable experience. Thank you for your review, and we hope you return soon.

10/10 - 훌륭해요

Del

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every morning when I went to breakfast I would have a conversation with the gentleman that kept everything clean. He was a great guy to talk to and he kept the dinning room clean I enjoyed seeing him in the mornings to have our talk, he made it feel like home.
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Del,We're always thrilled to hear when our guests have had such a wonderful stay at Country Inn & Suites by Radisson, St. Cloud West, MN. It's especially great to know that you were so well taken care of by our team. Thank you so much for taking the time to share your kind words, and we hope to welcome you back soon!

2/10 - 너무 별로예요

Steven T.

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Steven,Thank you for being our guest and sharing your feedback. We are sorry to learn that not everything was perfect during your stay. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we are truly sorry for the inconvenience you experienced, and it's our hope you'll consider joining us again in the future so we can deliver the comfortable and relaxing stay we know we can provide.

8/10 - 좋아요

Millie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay friendly staff
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Millie,Thank you for trusting Country Inn & Suites by Radisson, St. Cloud West, MN with your recent lodging needs. It's wonderful to hear you had an enjoyable experience and that you appreciated the friendly hospitality our team provided. We're grateful for your review, and we hope to have the pleasure of your company the next time you're in the area.

10/10 - 훌륭해요

Johnnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Clean, quiet location, friendly staff
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Johnnie,Thanks for sharing your five-star stay with us! We're delighted you found our location clean and quiet and that our team added a friendly touch to your experience. It's always encouraging to hear such positive feedback, and we're excited to make your next stay at Country Inn & Suites by Radisson, St. Cloud West, MN, just as enjoyable.

10/10 - 훌륭해요

Deborah

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly and helpful
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Kim,Our staff works tirelessly to ensure our valued guests have a terrific stay, and we are thrilled you appreciated their top-notch hospitality. Whenever your travels bring you our way, please consider revisiting us at Country Inn & Suites by Radisson, St. Cloud West, MN!

6/10 - 괜찮아요

Jackie 님, St. Bonifacius

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Checkin and out is easy and the breakfast is good. Our room had a faint smell of cigarette smoke and the tub did not drain.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Jackie,Thank you for being our guest and sharing your feedback. We are sorry to learn that not everything was perfect during your stay. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we are truly sorry for the inconvenience you experienced, and it's our hope you'll consider joining us again in the future so we can deliver the comfortable and relaxing stay we know we can provide.

10/10 - 훌륭해요

Robyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Robyn,Thank you! We do have one of the best, hardest-working teams in the business, and they will all be honored to know how much you enjoyed their service. It was a pleasure to welcome you to Country Inn & Suites by Radisson, St. Cloud West, MN, and we look forward to having you join us again in the future.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

8/10 - 좋아요

Maryann

가족 여행
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay, staff are always nice and facilities are clean.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Jill,It was our pleasure to provide you with clean, welcoming accommodations. We're glad you enjoyed your visit, and we invite you to stay at Country Inn & Suites by Radisson, St. Cloud West, MN again should you be back in the area.

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solid property good breakfast, room key didn’t work which was a pain, and area around hotel is a bit shaky
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Tom,Thank you for choosing to stay with us at Country Inn & Suites by Radisson, St. Cloud West, MN. While we're delighted our delicious breakfast was a highlight of your visit, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any inconvenience you encountered with your room key. Your comments have been noted and will be investigated further. Nevertheless, we trust this didn't detract too much from your overall experience. The pleasure was all ours, and we hope to welcome you back soon.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lu

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Greg

2023년 10월에 1박 숙박함

4/10 - 별로예요

Sean

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Sean,Thank you for being our guest and sharing your feedback. We are sorry to learn that not everything was perfect during your stay. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we are truly sorry for the inconvenience you experienced, and it's our hope you'll consider joining us again in the future so we can deliver the comfortable and relaxing stay we know we can provide.

10/10 - 훌륭해요

Jill

가족 여행
Check in was fast rooms were clean
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Jill,Excellent is what we love to hear! We work hard to meet expectations like yours, so we’re delighted that our efficient team and clean accommodations hit the mark for you. Thank you for your kind review, and we look forward to welcoming you back for another incredible stay soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Pleasant staff, good location, thin ceilings/noisy
Desk attendant was pleasant. Hallway and room carpets were a bit shabby and could use a refresh. We were on 2nd floor - the ceiling was so thin it sounded like there was a herd of elephants practicing their marching band routine above us - so noisy. Our room was clean, as was the lobby and breakfast areas.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for your review. It was a pleasure having you here, and we appreciate your kind words about our hospitable team, high standards of cleanliness, and excellent location. Your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving our guest experience in this respect. Take care, and we hope you return soon.

10/10 - 훌륭해요

Brian

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Peter

2023년 8월에 2박 숙박함

8/10 - 좋아요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With in walking distance of a few good restaurants, clean and simple hotel.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Amanda,Thank you for your review. We're pleased you found our hotel clean and conveniently located. Our goal is to provide our guests with a comfortable experience, and we're pleased we were successful during your stay. We look forward to welcoming you back to Country Inn & Suites by Radisson, St. Cloud West, MN.

8/10 - 좋아요

Ivana

가족 여행
!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 25일
Dear Ivana,Thank you for your feedback. We're glad you had a good experience during your stay at Country Inn & Suites by Radisson, St. Cloud West, MN. We appreciate your review and look forward to welcoming you back.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the hot tub and checkin was good. Everything was ready as we paid ahead of time. Didn’t like that the air conditioner unit ran and blew out cold air on person sleeping in bed beside it. We shut it off but then it got stuffy. Not sure what a person can do about that.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Linda,It was a delight to have you as our guest at Country Inn & Suites by Radisson, St. Cloud West, MN and we are thrilled that you had such a fantastic visit. For future visits, please know that our staff is always available to help with concerns such as the air conditioning situation. We look forward to welcoming you back again soon.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will stay here again
Stayed two nights and found it to be a good experience. I was welcomed at check-in by a friendly, cheerful employee. My room was clean, quiet and comfortable. Nothing to fault, decent breakfast buffet choices and a responsible kitchen staff kept serving dishes filled. I will stay here again.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Karen,We are honored to have earned your compliments and to know that you enjoyed your stay so much that you would return again. Thank you for highlighting our clean, peaceful accommodations, friendly staff, and delicious breakfast. Come back soon to Country Inn & Suites by Radisson, St. Cloud West, MN, and we wish you safe travels back home.

10/10 - 훌륭해요

Sherry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Barb 님, Sabin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean place. Convenient location to everything
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Dear Barb,It's wonderful to know that our great location and clean accommodations exceeded your expectations. Thank you for choosing Country Inn & Suites by Radisson, St. Cloud West, MN, and for sharing your delightful review. We hope to have the pleasure of welcoming you back again soon.

8/10 - 좋아요

Diamond

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff minus one housekeeper, quiet place to rest beautiful outside and good breakfast
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Diamond,It's so good to hear that you had an overall great experience at Country Inn & Suites by Radisson, St. Cloud West, MN and enjoyed our friendly staff, peaceful accommodations, and delicious breakfast offerings. Welcoming you back would be an honor, so please return soon for an even better time.

8/10 - 좋아요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Darin

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 편의 시설/서비스
All good
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 10일
Dear Douglas,Thank you for the outstanding rating of your recent stay at Country Inn & Suites by Radisson, St. Cloud West, MN. We're glad you had a lovely time with us. It would be our pleasure to host you again in St. Cloud, so come back soon!

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Chantel

2023년 9월에 2박 숙박함

8/10 - 좋아요

Jan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
A couple of complaints about the room. The tub had not been cleaned. There was a nasty ring around the tub. Also no exhaust fan in bathroom and one of the plugins did not work. Otherwise happy with our stay.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Jan,We are delighted to see that you enjoyed your overall visit. However, it seems that we have some work to do. Housekeeping has been notified of your comments and will work diligently to ensure that our rooms are squeaky clean. Thank you for sharing. We would love to provide you with an even better stay in the future.

10/10 - 훌륭해요

Janet 님, Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice place. From the outward appearance I would have guessed it was fairly new, but the bathtub/shower seemed to indicate that maybe it had just been renovated. If I had any complaint it would be the shower head didn’t spray very well and there was only shampoo, no conditioner, but everything else was really very nice. Bed was comfortable. It was very clean. Staff was friendly. We got down to the breakfast area late, but for a hotel breakfast it was delicious, and the young man who was responsible for the breakfast was very helpful and made sure to ask us if we wanted anything else before he closed the doors at the stated closing time. I would definitely go back if I were to stay in the area again!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Janet,It was truly a pleasure to welcome you to Country Inn & Suites by Radisson, St. Cloud West, MN during your recent stay. We're delighted to hear you had a positive experience and that you appreciated our clean, comfortable, and updates accommodations, as well as the friendly hospitality our team provided. Thank you for taking the time to share your review, and we hope to have the opportunity to host your next visit to the area.