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킹 크리스티안 호텔 여행 후기

3.5 out of 5
킹 크리스티안 호텔
59 King's Wharf, Christiansted, St. Croix

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 188개 이용 후기 중 115개" "
평점 8 - 좋아요. 188개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 188개 이용 후기 중 17개" "
평점 4 - 별로예요. 188개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 188개 이용 후기 중 8개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ronelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The upgrate is good
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property- excellent staff
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Clair

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The King Christian is a beautiful hotel on the outside. Inside it has very little customer service, needs maintenance everyday. Sarah and another young lady working the desk last night (4/13) are the only ones who really seem on top of it. The older women staffing the desk seem inconvenienced by any guest. Our air conditioner was not working two of five days. Thank goodness the younger women were working. They got right on it. The first person we reported it to told us they would get to it. Sarah got right on the radio and it was fixed. One morning we were awakened by drilling on the roof above us at 7:30. When my husband went to see what was up they said he wasn’t supposed to start til 9. Had to ask for toilet paper refills and water every day. Never had the hand soap in the lobby restroom refilled despite several requests. Another afternoon we came back to no elevator. I know it’s an island but this just got comical. Management needs to be somewhere?? As for the restaurants associated with hotel, one was closed and the other wanted reservations no matter that there wasn’t anyone in there at the time. I do a lot of research before booking. The other reviews sounded good. Hope someone reads this one and sees the real hotel.
2024년 4월에 5박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 4월 14일
Thank you for sharing your feedback we take all comments and concerns seriously to better improve the quality of service we provide our future guests. We do apologize for the inconveniences you face during your stay. As we are an historic property there are constant upgrades we are working on to ensure all of our guests have the most comfortable stay we can provide. It is unfortunate most upgrades were scheduled during your stay. Management was notified of your service interruptions and comped your fist two nights.

8/10 - 좋아요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the property, people and restaraunt options were great.
2024년 3월에 8박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 4월 13일
Thank you for sharing some small details of your stay. hope to see you again

10/10 - 훌륭해요

Caleb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming and always had a great attitude. Would highly recommend staying here.
2024년 4월에 3박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 4월 10일
Thank you for the feedback. It is great to know that you enjoyed your time at our property. Thank you for choosing us as your home away from home.

10/10 - 훌륭해요

Monserrate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 2월에 3박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 4월 6일
Thank you for rating our property and sharing your feedback

6/10 - 괜찮아요

Diane

좋아요: 청결 상태
별로예요: 직원 및 서비스
The front desk clerk was dismissive, impolite and did not treat myself, a local, as she did the white people before me. She offered smiles and rum punch but did not do the same for me. When i asked why age begrudgingly handed me one with disdain.
2024년 3월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 25일
We take all comments and concerns seriously. Thank you for the feedback. Our staff strives to offer all guests who stay at our property with kindness to offer the best customer experience.

10/10 - 훌륭해요

Corinne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, very clean and friendly staff. We will stay agagin!
2024년 3월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 23일
Thank you for sharing your experience it was great having you stay with us!

8/10 - 좋아요

Orbis 님, PONCE

2024년 3월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 4월 10일
Thank you for rating our property

10/10 - 훌륭해요

Janel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff, and the scenery !
2024년 2월에 3박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 18일
Thank you for rating our property. We are happy that enjoyed your stay

2/10 - 너무 별로예요

Kiesha M

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked at the King Christian Hotel and was bumped to a side hotel. The room was quiet but moldy. Like disgustingly moldy. It was a quarter of an inch off the inside of the closet door. The floor was sticky and smelled like mildew. Not sure how it could have been fixed but Keisha tried. There were no rooms available. Please be sure to book at the hotel you want. Call them directly.
2024년 3월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 18일
Thank you for your feedback we take all comments and concerns seriously. King Christian Hotel has expanded so your booking was correct. We have renovated and reopened an additional 25 rooms without balconies. It is unfortunate you didn't enjoy your stay and our staff did the best we can to reassure and make you comfortable.

4/10 - 별로예요

Angela

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
When I booked my room, I booked a room with a balcony. Instead, we were brought to another building offsite with no employees with no balcony and three flights of steps to climb with luggage. I am 72 years old. The area next to my room was a vacant lot that seems to be a dumping ground for trash, although housekeeping were wonderful and kind and sweet the room was nothing I expected. I asked multiple times even to be put into a smaller lower room. Accommodations were not available. The room has no dresser for clothes only for hangers in the room. Although they claim the room is safe and the gate is locked the open area is access to anyone and everyone. If you need a towel, you must go and walk over to the main building which is offsite.
2024년 3월에 6박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 20일
Thank you for staying with us. your booking was correct. King Christian Hotel has expanded now having an additional 25 deluxe rooms without balconies. Unfortunately for you we were 100% occupied given you stayed on one of are busiest time of year. We definitely would have upgraded you for free or shift you to our ground floor if we had the space. We have bellmen on staff on shift willing to help if paged by agent. All needs you may have you can always message the desk and we will bring you anything you may need.

10/10 - 훌륭해요

Tyana

좋아요: 청결 상태, 직원 및 서비스
Great
2024년 2월에 4박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 18일
Thank you for your feedback.

10/10 - 훌륭해요

Brittany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay at King Christian! The property is beautiful and so clean. The location is amazing! So many great restaurants, shops, activities are within a few minute walk. We will absolutely be back!
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Bert

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 18일
Thank you for sharing.

8/10 - 좋아요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We loved being on the boardwalk and so close to shops and restaraunts. The staff was friendly. We did not like that we had to change rooms because we had two reservations for our stay - one my company booked for business and one my spouse and I booked for two additional nights at the beginning of our trip. According to the hotel, we could not continue in our same room (even though they were the same room type and price) because expedia reservations are assigned to a particular room. This made no sense to us. This was a major disruption to our trip as we had to move out and wait for the second room to be ready and for a repair to be made.The second room we had only had one chair while the other had two, the shower was open to the bedroom, there was no mirror at the sink for shaving and makeup, and the entry and bathroom doors stuck. The bath door would not shut. The hotel staff sanded the entry door, but it still stuck. The shower ran out of hot water after about one minute. We liked this location, but if we book again we will check on the room quality ahead of time.
2024년 2월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 23일
Thank you for booking with us. Thank you for sharing your feed back. it was unfortunate you had to move but you did book a different room type than the one your company did for you. I wish we could have kept you in the same room but all were booked. it was still a pleasure having you stay with us.

8/10 - 좋아요

Arthurlyn

좋아요: 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 7일
Truly appreciate you staying with us. It was a pleasure having you.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You could not be any closer to the waterfront and boardwalk in Christiansted.
2024년 2월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 7일
Thank you for sharing your experience

4/10 - 별로예요

Brad

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I needed a room last minute and figured this was a great option given location. Lobby was nice, room was just fine… everything seemed ok until I turned on the bathroom faucet and brown water flowed. very thin walls with lots of ruckus on streets below all hours of night. Didn’t feel safe and I’ve stayed in some rough spots. The room was $380. I found to be way overpriced, no water in room/mini bar, no snacks available for purchase. Bare boned consumer approach. I’d have been fine with so long the price was reasonable and the water is usable. But that wasn’t the case. Staff wasn’t St Croix friendly either. Room service lady wasThe next morning I was consistently bothered with knocks every 15 minutes. it become apparent management was pushing them to consistently knock/bother and push me to checkout when I made it clear I was going to leverage as much time as I could given my flight wasn’t til 5:50. They required a checkout at 11. I asked for more time thinking they’d say no problem. They required another $100 charge for 1 hour. So all in, a $489 room for one night, no water, no options for snacks, and a pushy staff that didn’t seem to care about customer service. Normally I just chalk losses up and don’t spend the time leaving reviews to blast a hard working biz. But after this experience, I felt compelled to spare someone of the same. St Croix is awesome and the locals are great. Unimpressed. Be ready to be lighter in wallet, dehydrated and leave w/o brushing teeth
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

DORTHEA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful. The hotel is in a historic building. There is restaurants on the ground level. The lobby is beautifully decorated with wine and water drinks available. The pool on the second floor is a exceptional. A place you want to be. My sister in law and I had a bay view room with a balcony overlooking the water. The room was beautifully decorated with a great shower and separate sink area. I am sorry that we only had one night to stay there. The staff was exceptionally friendly and helpful. We only stayed over a Tuesday night. The restaurants were closed on Mondays and Tuesdays. The ice cream store and coffee store with pastries was open. But the hotel is on the boardwalk and you can get food at a few different places. I have nothing but praise for this hotel.
2024년 2월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 7일
Thank you for sharing your experience at our property. It was great having you stay with us. Hopefully we see you for more than day on your next visit.

10/10 - 훌륭해요

Wendell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 7일
Thank you for taking the time to rate our property.

6/10 - 괜찮아요

Kareem

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's a great room only few things needs improvement such as the room gets cold its need a those thick blankets that usually come in hotels....Also not trying to get any staff in trouble but before the other guests check in the room needs to cleaned properly....be besides those concerns its convenient, they're great food spots around and the view was breathtaking
2024년 2월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 18일
Thank you for sharing your experience we appreciate your feedback.

6/10 - 괜찮아요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location for a nights stay when diverted to St Croix; lower scale than I’m used to. Older but clean and felt safe. Staff was fantastic. Nothing fancy but a good price for just a nights sleep.
2024년 2월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 20일
Thanks for the feedback. Hopefully the next time you return you get to experience all the amenities and great thing the property has to offer.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was right there on the boardwalk
2024년 2월에 3박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 7일
Thank you for taking the time to rate our property.

10/10 - 훌륭해요

Lissette

2024년 2월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 3월 20일
Thank you for staying with us

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice renovated place. Great balcony views, peaceful and centrally located
2024년 1월에 6박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
We appreciate you sharing your time here with us. Hope to see you on your next trip.

6/10 - 괜찮아요

Terri 님, High Point

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
We checked in and were given a "shoe box" for a room. I've never seen a hotel room that small. I went to the front desk to ask for an upgrade and she told me that there were no rooms left. She got an attitude when we dropped off our luggage while I parked the car. (Good luck finding a parking spot.) We later found out that other rooms were available. We moved to another hotel. Horrible customer service. Never again.
2024년 1월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for sharing the feedback of your stay. As per your booking you were in a studio. Also as mentioned on website all parking options are street parking. The room you wished to be upgraded to was not available but we did have other options in which you were move to in our newly renovated extension of King Christian Hotel. Hopefully during your next visit your desired room type will be available and our guest parking project will be complete.

6/10 - 괜찮아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Inadequate parking. None on property. Staff friendly and helpful. Big negative? Ownership removed all coffee makers from rooms and lobby making guests wait until the hotel-owned coffee shop opens at 7:00 am or drive to a local gas station for coffee. They don’t get that this item alone makes us decide that we won’t stay there again. We stay 8 days/month on the island and will go back to the other resort.
2024년 1월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
we appreciate the feedback

6/10 - 괜찮아요

Aramina

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was comfortable.
2024년 1월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for sharing!

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful however parking was awful
2024년 1월에 4박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
We appreciate you staying with us. It was a pleasure serving you. As you experienced where we are located it all street parking. However we are working hard to make guest parking an available amenity.

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite and accommodating, the property is decorated very tastefully and the surrounding area of the boardwalk is extremely convenient to your needs! 10/10 recommend!
2024년 1월에 7박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
We are very excited to hear that you enjoyed your stay. It was a pleasure to had serve you while you were here. Hope to see you again on your next visit.

6/10 - 괜찮아요

Carlos Jose

출장 여행
좋아요: 청결 상태
I had to report 3 times the a/c was not working. I felt uncomfortable With the situation. It’s important to know if you have a car, the hotel doesn’t parking, you have to look for an space in the street and it is a Little bit difficult. On the other Hand the hotel has a good location and there are restaurants and bars near. You can go walking.
2024년 1월에 2박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
It is unfortunate that you had that issue. Also that you had to report it a few times. Please keep in mind if you report an issue and didn't give entry permission staff wouldn't enter. Thank you for staying with us it was great having you there. In the near future we do plan on making guests parking available. Hope to see you sson.

10/10 - 훌륭해요

Shayla

2024년 1월에 3박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for your feedback!

10/10 - 훌륭해요

Ethlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for taking the time to rate our property.

2/10 - 너무 별로예요

Denise

2024년 1월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
It is unfortunate you weren't able to enjoy your stay.

8/10 - 좋아요

MARGIE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Thank you for your feedback.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Thank you for your feedback.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room and property, right in the middle of where you want to be.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Thank you for your feedback.

10/10 - 훌륭해요

Raydiris giselle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Thank you for your feedback.

4/10 - 별로예요

Joseph

별로예요: 직원 및 서비스, 객실의 편안함
Not as advertised
The ads are very misleading. Just one restaurant and it was closed 2 of the days we were there. The ad says there are four restaurants and 3 bars - maybe if they mean out on the boardwalk. Our room was nice inside, but it overlooked a trash area and was next to a loud bar. There was no view at all! There is no off-street parking. We asked the front desk about walking tours or other local info but were told "Google it" We were there 5 nights. Would not recommend this hotel.
2023년 12월에 5박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thanks for sharing your experience. The our dinner restaurant is closed on Monday and Tuesday. Along with the pool bar and the tiki bar. It is great that you enjoyed your room. Next time try our harbor view room w/ balcony where you can enjoy the sound and sight of the ocean. In the near future we will be working on guest parking. As our agents do offer great suggestions for dinner sometimes we confuse guests with directions so we do suggest to use google for clearer directions, menu etc.

4/10 - 별로예요

Yolanda 님, Calera

2023년 12월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for the feedback. We take all questions and concerns seriously.

8/10 - 좋아요

George

2023년 12월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 10일
Thank you for your feedback.

6/10 - 괜찮아요

Emily

2023년 12월에 1박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
Thank you for sharing your feedback.

10/10 - 훌륭해요

Karen Michele Trepicone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this beautiful hotel. When we checked in, the room we were under the impression we were getting through Expedia was not the room that was reserved through Expedia (Bait and switch). The receptionist at King Christian Hotel went above and beyond to arrange for the room that we were expecting. We were very appreciative. Also, a number of neighboring hotels do not open their pool. (Not sure why a hotel in a tropical location would not open their pool). King Christian Hotel is the exception, it has a pool open to their clients and we used it almost every day. It is a perfect location on the boardwalk. Would highly recommend.
2023년 12월에 7박 숙박함
답변 제공: King Christian - Guest Relations 님, 2024년 2월 5일
We are extremely excited to know that you enjoyed your stay at our property and the entities that surround us. Hope to see you again on your next visit.

10/10 - 훌륭해요

Viviana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay. Restfull & great view.
2023년 12월에 3박 숙박함
답변 제공: King Christian Hotel - Guest Relations 님, 2023년 12월 21일
It was a pleasure having you stay with us. Hope to see you again.

8/10 - 좋아요

Gideon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Free wine or rum punch upon check in. They are improving the hotel every time I visit.
2023년 11월에 1박 숙박함
답변 제공: King Christian Hotel - Guest Relations 님, 2023년 12월 21일
Thank you for sharing your experience.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and location.
2023년 11월에 1박 숙박함
답변 제공: King Christian Hotel - Guest Relations 님, 2023년 12월 21일
Thank you for staying with us.

10/10 - 훌륭해요

Lexi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: King Christian Hotel - Guest Relations 님, 2023년 12월 21일
Thank you for your feed back

4/10 - 별로예요

Mark

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Very quaint property, located on the boardwalk.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 11월에 1박 숙박함
답변 제공: King Christian Hotel - Guest Relations 님, 2023년 11월 7일
We appreciate your feed back. Thank you for staying with us!