Hotel was lovely to look at. Service was excellent. When we needed a fan for the room (due to 30 degree plus temperatures), it was there when we came back from our outing. When we identified that the smoke alarm needed a new battery, it was replaced within the hour. When we checked out, we found we would have to wait up to 1 hour for a taxi (due to the Pirates festival). Our train back to London left in 45 minutes, but we couldn't walk up to the station as my husband has Parkinsons Disease (he couldn't walk that far or push his small suitcase up the hill). The lovely man on the front desk said he would drive us and refused any payment once we arrived at the station. We are overseas tourists in the UK for 2 weeks. This was our only trip outside London (due to my husbands health at the time). We have lovely memories of Hastings because of all of the above. Thank you.