바(숙박 시설 내)

컴포트 인 세인트 루이스 - 웨스트포트 이벤트 센터 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 292개" "
평점 8 - 좋아요. 1001개 이용 후기 중 320개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 194개" "
평점 4 - 별로예요. 1001개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 80개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Stephon

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of pot holes around building. Walls on ceiling are not cleaned and looks like walls have had a previous issue with water damage.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 5일
Thank you for bringing these issues to our attention. We appreciate your diligence in ensuring the upkeep and maintenance of our building.I have forwarded your concerns to the appropriate department to address the potholes around the building promptly. Additionally, we will prioritize cleaning the walls and ceiling to ensure they are maintained to a high standard. Regarding the water damage issue you mentioned, we will investigate the matter thoroughly to identify any underlying causes and take necessary steps to rectify it.Your feedback is invaluable in helping us maintain a safe and comfortable environment for all residents. Should you notice any further issues or have any additional concerns, please do not hesitate to contact us.Thank you for your cooperation and understanding.Best regards,

10/10 - 훌륭해요

Peggy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Seems to be older building.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 22일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future. Have a great weekend!Sincerely,

6/10 - 괜찮아요

Maurice

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
When i checked into my room i noise the tub had several pieces of hair in the tub. As pulled back the sheets, pieces of hair all over the bed sheets. I reported this to the front desk and they changed my room. The second room had bigger pieces of hair in the tub and bathroom appeared to not have been cleaned. Also was hair on my bed shhets. Had to cean the bathroom my self and tequested clean sheets. I have stayed this location several times and never dealt with this type of service. I will not be staying here moving forward.
2024년 3월에 4박 숙박함
답변 제공: Management 님, 2024년 3월 9일
I do apologize about your stay here with us, we do take pride in making our guest stay as comfortable as possible. I will definitely have a talk with our housekeeping staff about leaving hair in areas of the room, and again i do apologize. I do hope there is something we could do to make you stay coming back and if there is please feel free to reach out to us. Thank you for letting me know your concerns so we can fix them

8/10 - 좋아요

MARILYN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy guests due to convention. My room was next to elevator.
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 28일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. I do apologize about the noise. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 25일
Thank you for your review we take pride in making our guest happy. I look forward to seeing you again.

4/10 - 별로예요

Jessica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a volleyball tournament. Smelled so bad of weed in the hallways. Room was clean and staff was very friendly but could use some updates. People hanging around the front smoking that didn't seem to be employees. Didn't feel comfortable staying here.
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 20일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the smell you experienced. We do have a large construction group staying with us as well and they do wait outside for the van to take them to work or drop them off afterwards. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

2/10 - 너무 별로예요

Anne

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in and went to our room we immediately noticed the foul odor of the room we also noticed stains on the carpet and the room was cold. I went to the front desk and advised the clerk that the unit was not working. He told me that he would have a maintenance man come to the room and check. After waiting for over an hour no one came. I went back to the front desk and told the clerk that no had come and that I wished to cancel the reservation. He made a phone call and then advised me that I would have to pay for one day because we had been there for over an hour. How is that possible when we were put in a dirty room with no heat? If this is your policy when conditions are the fault of the establishment then shame on you as a company. I am going to take this as far as I can because this is an unethical business practice. You also had a very unkempt woman just sitting on the stairs talking on her phone, you also had very unsavory looking individuals going in and out of the hotel and I am sure that some people were frightened. I was not because I am a retired police chief but it certainly wasn’t good for your business. I am going to complain to expedia for even representing a company like this and also to your corporate office for not having done due diligence in checking your properties
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 21일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Erica

2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 21일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

jean

단체 여행
좋아요: 직원 및 서비스
The parking lot was not clean due to snow. Not enough parking
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every employee I had contact was courteous and professional. I couldn't ask to deal with nicer people.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 19일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

10/10 - 훌륭해요

brandy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never any issue smith check in. Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 26일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

10/10 - 훌륭해요

Reva

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Convenient location.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 19일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Patricia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
ROOM SIZE WAS GOOD.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 18일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Anita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
some good, some not so good
the room was clean and the staff were friendly and helpful. there was a constant smell of pot in all areas but worse in the hallways than in the main areas. people stood outside from smoking pot frequently. event portion and restaurant are not active which leaves the building feeling somewhat desolate thought the interior was nice.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 8일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

2/10 - 너무 별로예요

Zachary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 4일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Adam

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 23일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Tanisha

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 직원 및 서비스
The staff were great, very polite, the area was quiet. We had an issue with the wond having a big crack in it, and at times ants would get in through the window, and there was a missing tile in the bathroom, and the bed was appearing to come off the frame.onto the floor. The continental breakfast was great and fresh every morning.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Wilhelm

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Rooms were well-maintained and smelled good. The elevators and hallway smelled like urine and weed. The old elevator is very slow when travelling down 4 stories, it took about 2-3 minutes to get to the bottom floor.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 27일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful, enjoyable environment for all our guests. The older elevator is our service elevator. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

4/10 - 별로예요

duane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They had stink bugs
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2023년 12월 26일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the stink bugs, We do have a certificated pest control spray once a month and he was here late on Friday 12-22-23. We understand the importance of a clean and peaceful, enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just ok…
Upon entering it is very nice. Once we got to the hallway on the floor where our room was, the carpets were stained all the way down and the smell was not good. The room itself was pretty good however we did find baby roaches in the bathroom
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 22일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful, enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We do have a certificated pest control company that come every month and sprays. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Gage

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to stay for the airport.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 22일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

4/10 - 별로예요

Jesse

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump. The carpet looks like someone died on it. There's a light switch right by the door that does nothing, and it was pitch black. I had to use my phone's flashlight to find a light. The tv remote wasn't programmed to the tv, and there's no way to change the input. The wifi is terrible. It's slow and keeps disconnecting. We only got 1 key card because they "didn't have that many". We came into the room and the a/c was running! It's almost freezing outside! I could've stayed at several places that were less money, but I didn't want to end up at a place like this one. What a disappointment. At least there are no bed bugs.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 21일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced, The light switch is for the standing lamp in the corner of the room, I do apologize if it was unplugged. We are looking to replace the carpet. We use remote with no input so guest are not able to change the settings on the TV as you experienced with the remote not being programed to the tv. If a guest is downloading a large file it does slow the Wi-Fi or kick others off. unfortunately. we do have to deal with orders not being delivered on time. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

2/10 - 너무 별로예요

Deborah

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Didn't like having bedbugs in room.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 18일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience. We understand the importance of a Clean and peaceful, enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a bug free environment, Certificated pest control has been contacted. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

2/10 - 너무 별로예요

Tracy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 18일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful, enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Theron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Old building needs upgrades
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 18일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Vacation
Horrible customer service, un-friendliness and poor house-keeping.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 12일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experience. We understand the importance of a clean and peaceful, enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more clean and peaceful experience in the future.Sincerely,

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

yatfei

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the not being updated. We understand the importance of a clean and modern, peaceful and enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain until renovations are in order. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Rosana

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 28일
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the issues you experienced. We understand the importance of a clean and peaceful as well as an enjoyable environment for all our guests. We have addressed this concern with our team to ensure that appropriate measures are taken to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Manuel E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 7일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

8/10 - 좋아요

Joan M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean, looked as if it had been renovated recently. Check in staff was friendly.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 7일
Thank you for taking the time to share your feedback with us. We understand the importance of a clean, peaceful, and enjoyable environment for all our guests. We have shared this with our team to ensure that we continue to maintain a serene atmosphere. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

10/10 - 훌륭해요

Vitalii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us. We understand the importance of a peaceful and enjoyable environment for all our guests. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Scott

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The check in and check out was quick and hassle free. The staff was friendly and accommodating, the room was adequate. The common areas (lobby, breakfast area) were well kept, spacious and clean. The breakfast was well above average. It was a hot breakfast with waffles, eggs, hash browns, biscuits & gravy, pastries, cereal, oatmeal, English muffins etc... Overall, it was a good value. No complaints.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 30일
Thank you for taking the time to share your feedback with us. We understand the importance of a peaceful and enjoyable environment for all our guests. We appreciate your understanding and patience as we work to improve our guest experience. If you have any further concerns or if there's anything else we can do to enhance your stay, please feel free to reach out to our front desk. We value your feedback and are committed to making your next visit with us more enjoyable. Thank you for choosing Comfort Inn Westport, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Sincerely,

6/10 - 괜찮아요

Marvin

단체 여행, 출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
New carpet needed, very musty smell. My room was next to the elevator and was very noisy. This was the second room the first one had running faucet that wouldn't stop.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 - 너무 별로예요

Destiny

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 - 너무 별로예요

Ray

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was closed. I could not check in. There is a sign on the door that says closed for good. I chatted with a hotels.com agent who did not help me, so i booked another hotel. I am in need of a credit for this reservation.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am confused, We are not nor have been closed. I don't have enough information to see your reservation. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2023년 11월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2/10 - 너무 별로예요

Chelsea

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got stuck in the bathroom due to the door being jammed and the room smelled like mold don't recommend this place
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 - 너무 별로예요

Jason

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean. The staff was unfriendly and unhelpful. Very disrespectful. Their idea of customer service is to act annoyed and treat you as if you’re a burden. Double charged me for the stay and charged me for a night that I didn’t because of the poor staff. Do not recommend.
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 14일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 - 별로예요

Rebecca

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is in a dark area and smelled strongly of marijuana inside and out.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

6/10 - 괜찮아요

Emily

2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 31일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

4/10 - 별로예요

Jerone 님, Oxford

별로예요: 숙박 시설 상태 및 시설
No cellular charging options.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Great, other than the smell.
Front desk was so kind and welcoming. Big plus! The rooms had stains on the floor, in the hallway, and the room wreaked of smoke. The hotel was booked so we didn’t try to change rooms but it was really bad. This is the fault of other patrons. It is a non smoking hotel. Period. Other guests obviously can’t follow rules so that makes it hard to enjoy our room.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2/10 - 너무 별로예요

Erika

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My tv didn’t work. Our second bed was completely broken. There was a cigarette burn in the comforter. No phone. No trash can. No working outlets. This place was garbage.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 - 훌륭해요

Dana

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2/10 - 너무 별로예요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid at all costs
The staff was excellent, that is the only bright spot. This hotel was built in 1992. This is also the last time the carpet in the room was clean. If the owner of this hotel has any residential properties, I guarantee they are a slumlord. Do Not Stay Here Unless you like the smell of b/o and stale cigarettes.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 - 좋아요

Christopher

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
No frills hotel had some needs a little up keep but beds were comfy room was clean and breakfast was good
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 - 괜찮아요

Pamela

별로예요: 편의 시설/서비스
I liked the grab bar in the shower & shelves for towels and toiletries. Not much in the way of amenities: make up remover, etc. Very noisy at 12:30 AM until 4:00.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 16일
Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.