스위트, 킹사이즈침대 1개, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

컴포트 인 & 스위트 세인트 루이스 - 헤이즐우드 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 400개 이용 후기 중 151개" "
평점 8 - 좋아요. 400개 이용 후기 중 127개" "
평점 6 - 괜찮아요. 400개 이용 후기 중 71개" "
평점 4 - 별로예요. 400개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 400개 이용 후기 중 18개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Suvirgie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Suvirgie,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jazimin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when I come visit St. Louis. It’s a nice comfortable hotel is clean. The breakfast is OK. Overall it was good experience. Check-in was easy and fast. Welcome to you to stay here when I visit St. Louis.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Jazimin,Thank you for your continued loyalty and for choosing to stay with us during your visits. We're thrilled to hear that you find our hotel nice, comfortable, and clean and that your overall experience was good. We appreciate your positive feedback on our check-in process and are delighted to welcome you back whenever you're in town. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

sheila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got in at Midnight, the staff was friendly and helpful
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Sheila,Thank you for your stay. We're delighted to hear that our staff was friendly and helpful during your late-night check-in. Providing excellent service, especially during unconventional hours, is a priority for us. We appreciate your feedback and look forward to hosting you again in the future.Sincerely, Ravi PatelGeneral ManagerComfort Inn & Suites St. Louis-Hazelwood314-395-2637

10/10 - 훌륭해요

Anakin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Affordable and friendly staff comfortable rooms, friendly maids
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear Anakin,Thank you for your kind words. We're pleased to hear that you found our hotel to be affordable with comfortable rooms. It's also great to know that you had a positive experience with our friendly staff and maids. We strive to provide a welcoming and comfortable environment for our guests, and we're glad to see that reflected in your feedback. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Ailea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Ailea,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

6/10 - 괜찮아요

lolanda

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 7일
Dear Guest,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Michael,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Laquita

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like its clean it’s family friendly and staff was very friendly and nice i didn’t like that I’m a traveling nurse so I work very very long hours when I get off I just wanna go to sleep peace and quiet which I know I’m not gonna have that but at 2 o’clock in the morning I do not want to hear someone arguing or talking loudly on their phone walking up and down the hallway when I have to get up at six
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Guest,We are glad to hear that you found our hotel clean, and family-friendly, and appreciated the friendly staff. I'm sorry to hear about the disturbance during your rest hours. Your comfort and peace are essential, and I apologize for the inconvenience caused by noise disruptions. We'll take steps to ensure a more tranquil environment for all guests during late hours. We hope to provide you with a more restful stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Joseph

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Average rooms. Below average staff.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Joseph,We are sorry to hear that your experience fell below expectations. Providing excellent service and comfortable rooms is a priority for us, and we regret that we didn't meet those standards during your stay. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Keehria

별로예요: 숙박 시설 상태 및 시설
Nothing dirty health inspection asap
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Keehria,We are sorry to hear about your concerns regarding cleanliness. Ensuring a clean and healthy environment for our guests is a top priority. We take all feedback seriously and will conduct an immediate inspection to rectify any issues. Your input is crucial, and we'll take the necessary actions to address this promptly. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Gorkem

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
One of the worst experiences that we had. The bathroom sink was not working, the air condition was too loud, the building was old. I wonder how they achieved this high score, all I can give is 1-2 stars.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 22일
Dear Gorkem,We sincerely apologize for the challenges you experienced during your stay. It's disheartening to hear that the bathroom sink was not working, the air conditioning was too loud, and that the overall condition of the building did not meet your expectations. We take your feedback seriously and will address these issues to ensure a more positive experience for our guests in the future. We appreciate your honesty and the opportunity to improve. We hope to have another chance to provide you with a much better experience on a future visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jamie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place didn’t look like the pictures! The area looked very unsafe, the rooms where old and gross.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 21일
Dear Jamie,Thank you for your kind feedback. We're truly sorry to hear about your disappointment and concerns during your stay. Your feedback is important to us, and we apologize that the property did not meet your expectations based on the pictures. We take your comments seriously, and we will investigate and address these issues to ensure improvements are made. We hope to have the opportunity to make it right in the future. Sincerely,Hotel Manager

10/10 - 훌륭해요

Rosalind

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Rosalind,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Carol,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good.
2023년 10월에 1박 숙박함
답변 제공: k 님, 2023년 10월 24일
thank you for staying with us

10/10 - 훌륭해요

kamisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Happy with our stay staff was nice also in a good location, decent breakfast
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 13일
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a happy stay with us and found our staff to be nice. It's great to know you also appreciated our convenient location and enjoyed a decent breakfast. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 - 별로예요

Rogers

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Rogers,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely,Hotel Manager

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was pleasant and customer service friendly
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Louise,Thank you for taking the time to leave us a 5 out of 5 rating. We're delighted to hear that you found our staff pleasant and our customer service friendly during your stay. Your feedback is greatly appreciated, and we look forward to providing you with excellent service again in the future.Sincerely,Hotel Manager

4/10 - 별로예요

Terry

반려동물 동반 여행, 가족 여행
It does not allow my pet inside.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 13일
Dear Terry,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely,Hotel Manager

8/10 - 좋아요

Allison

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Housekeeping started yelling and vacuuming outside my door at 8am. Vacuuming gives me a headache, so that really ruined my day before it even started.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Allison,We apologize for the disruption caused by the early morning housekeeping activities. Your comfort and rest are important to us, and we're sorry to hear that your day got off to a rough start. We'll address this issue with our housekeeping team to ensure that noise is kept to a minimum during guest hours in the future. We appreciate your feedback and hope you'll give us another opportunity to provide you with a more peaceful and enjoyable stay. Thank you for bringing this matter to our attention.Sincerely,Hotel Manager

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 29일
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Rebecca

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 15일
Dear Rebecca,We were pleased to know that you enjoyed an excellent stay at our hotel. We are dedicated to giving our guests the finest service possible. Your five star review are an affirmation of our efforts, which encourage us to continue doing our best for you. We hope to see you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good. The staff was nice. The breakfast buffet was very good. The pool was nice. Everything was clean and the beds were comfy.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 21일
Dear Guest,We're delighted to hear that you enjoyed your stay with us and that everything met your expectations. Your positive feedback about our staff, breakfast buffet, pool, cleanliness, and comfortable beds is greatly appreciated. If you ever have any suggestions for improvement or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.Best regards,Hotel Manager

4/10 - 별로예요

James

2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear James,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely,Hotel Manager

8/10 - 좋아요

Mary 님, Lakeville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is an odd arrangement for a Comfort Suites. I have stayed there a couple of times, but it is kind of shabby and strange. There are 3 floors and a "Lobby" level, but the Lobby area is between floors 1 and 2. There is also a door that you have to open when exiting the elevator and entering the hallway of the rooms - which can be difficult if you are carrying luggage. Room itself was a strange set up as you walk through the "hallway" in the room, which has a sink in it right next to the door. The toilet and bathtub are in a tiny closed off room. Walls are kind of textured weird, moulding is sort of in need of repair - overall, it just isn't as nice as some of the other Comfort Suites we've stayed at. The staff was lovely, except there were very young children (under age 5) hanging out in the lobby late at night (Where are their parents?), or maybe the staff's children? Blinds did not go up and down like they were supposed to. Air conditioning worked exceptionally well, and it was hot!
2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 9일
Dear Mary,Thank you for the stay and for sending this detailed feedback. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We will check each point your mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. We hope to see you again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Amber

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed 1 night and They charged me $431 on top of the $93 for my night. Still waiting on a refund for this mysterious transaction nobody seems to want to own up to. Never staying again. They straight robbed me.
2023년 7월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 9일
Dear Amber,We have taken note of your comments for further assessment and investigation. Kindly grant us the time needed to thoroughly verify the information you've provided. We apologize for any inconvenience this may cause.Sincerely,Hotel Manager

8/10 - 좋아요

Clarisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location location location!
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 29일
Dear Clarisha,We're thrilled that you enjoyed our hotel's location! A convenient and strategic location can truly enhance the overall travel experience, making it easier to explore nearby attractions and access essential amenities. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Florence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 29일
Dear Florence,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager

8/10 - 좋아요

TIFFANY 님, Kankakee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 29일
Dear TIFFANY,We're pleased that you found our hotel to be centrally located. Being in a convenient location can make a significant difference during your stay, providing easy access to various attractions and amenities. We hope to have the opportunity to host you again in the future. Thank you for staying with us!Sincerely, Hotel Manager

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 26일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Leanne

2023년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 13일
Dear Guest, Thank you for your fantastic rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. We strive to provide top-notch service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of serving you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Jean

2023년 7월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 8일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Rita Harris

단체 여행, 출장 여행, 가족 여행
The bed was hard, need thick comforters, it gets cold and that thin blanket doesn’t help. Trash and dust was down side the bed.
2023년 6월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 1일
Dear Guest,Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before.Sincerely,Hotel Manager

6/10 - 괜찮아요

Carla J

가족 여행
No one monitored breakfast area. Came down an hour before it ended and there was no eggs, no waff les.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 7월 1일
Dear Guest, Thanks for choosing our hotel for your stay.We apologize for all the inconveniences you had with the stay.We are acting in each of them on high priority.You can see the changes. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was a good place to stay
2023년 6월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 26일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you liked our hotel rooms. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Susie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff and service! Top of the line!
2023년 6월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 21일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice size room. Love having a refrigerator and microwave in the room. Comfortable bed and plenty of linens.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 12일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Quentin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean quiet room with comfortable bed and pillows. No ice machine available, had to go to breakfast area only ice available.
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 9일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Nichole Sherie

2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 29일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was hard to find the address
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 8일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

sl

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property was clean and the staff were very helpful
2023년 6월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 6일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacation stay
Great breakfast with multiple selections to choose from. Kept well stocked. Food was hot that needed to be hot. Friendly staff member. Room was good and comfortable. Wish there were restaurants close by.
2023년 5월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 3일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

kierra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Car was broken into got extra charges
2023년 5월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 1일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff courteous ,great customer service. Cleanliness of property. Great breakfasr .
2023년 5월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 6월 1일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Malissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 18일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Katharine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of our staple hotels
Stay here often. Always friendly staff, clean rooms and facility, good breakfast and easy parking
2023년 5월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 5일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very comfortable clean Breakfast was delicious
2023년 4월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 5월 1일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Quentin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great the breakfast was wonderful would stay there again.
2023년 4월에 3박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 19일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Angelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just great service
2023년 4월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 17일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Alison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A find! Clean, modern decor, good breakfast and friendly staff. Will return!
2023년 4월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 4월 15일
Dear Guest, Thanks for the stay and the great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager