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베스트 웨스턴 플러스 세인트 루이스 웨스트-웨스트포트 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1013개 이용 후기 중 511개" "
평점 8 - 좋아요. 1013개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1013개 이용 후기 중 114개" "
평점 4 - 별로예요. 1013개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1013개 이용 후기 중 46개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay for a few days. The breakfast is acceptable.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

DaNell

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Have a good stay..bathroom was not all that clean but just a little cleaning at it was good..The people next to us was very loud had their kids screaming and yelling at 3/4 in the morning
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sonna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel has slightly more affordable rates, probably because the rooms at just a tad smaller. Beds are comfortable. Doorways are narrow, couldn't get my wheelchair through them. Very tight bathroom. Clean, and staff were friendly.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Scott

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스
Very dirty and stinky, lots of full sized filled trash bags left outside our room close to elevator's from time we checked in, should have been taken to dumpster.
2024년 3월에 1박 숙박함
답변 제공: Khia 님, 2024년 3월 28일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Dixie

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Daniel F

출장 여행
별로예요: 직원 및 서비스
Older amenities throughout property. Fire alarm would not shut off, staff did not have extra batteries to shut it off. In the end they just removed it from the room.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff were very attentive and professional.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

adela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice lobby and plenty of tables to sit around. A large bus was there with people and they were all able to hang out in the lobby area
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

David 님, Ottumwa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was conveniently on our route and priced right. Check in was pleasant as was the employee who checked us in.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Dexter 님, Anderson

출장 여행
The staff at the front desk, a young lady, was not very helpful - it took me three separate trips to get the boxes they were holding for me...she really gave no effort. The shower had no curtain which I didn't realize until I had to take a shower and I was time starved so just had to do it. The room and building did not get cool enough for me. Also, the ice machine on my floor did not work...the same young lady I asked at the front desk if my floor had ice and she said yes, when she should have advised me that sorry the machine is out of order on that floor. The breakfast was very good.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Jerry

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Christine

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I stayed here based on the good reviews about safe and clean. This place was dirty. Lint on the bed sheets. Stick stuff on room floor with hair/dust in corners. There were used water bottles and a fork under the heating and cooling unit. The tv didn’t have volume so we couldn’t watch it. The bathroom was just overall dirty. Would not recommend staying here.
2024년 2월에 1박 숙박함

4/10 - 별로예요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My room had no closet & no ironing board (although there was an iron in a drawer). The usb outlets did not work.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy access to the interstate, gas station right across the street. Restaurants nearby. The only elevator was broken.
답변 제공: Khia 님, 2024년 3월 28일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Joseph

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean safe and good staff. No complaints. Definitely would recommend
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay. There were a few things I could nitpick, but overall it was excellent. I wish the bedframe wasn't so high off the floor, but the bed was comfortable, the room was clean and quiet. The staff was friendly and helpful. The complementary breakfast was a cut above with eggs, sausage, biscuits and gravy available as well as bagels, yogurt, cereal, multi grain bars, bagels and waffles and multiple juices and lemonade. Facility also has a pretty nice little gym. I'd recommend this hotel to anyone travelling through area unless you just have to have a pool.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, comfortable
2024년 2월에 2박 숙박함

4/10 - 별로예요

Alan 님, Libertyville

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is ageing and not well-maintained, breakfast is extremely limited and exhausted 90 minutes before it closes.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Shelly

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ernest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only staying one night. Room and facility is nice. Walls are a little thin.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Gustavo

가족 여행
좋아요: 편의 시설/서비스
Loved the morning breakfast. Proximity to gas station across the street. Came in handy with recent snow storm. Had to buy a window shield scraper.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Krista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

4/10 - 별로예요

Brianna

Cost to much even after paying for hotel protection.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kayla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Doris

2024년 1월에 2박 숙박함

8/10 - 좋아요

Angela

2024년 1월에 1박 숙박함

4/10 - 별로예요

Denayah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Found roaches when I told staff they acted like it was no big deal

4/10 - 별로예요

Kelly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire hotel smelled STRONGLY of Marijuana & smoke. So bad so, that guests were complaining & talking about it in the halls & elevators. The bed linen was dirty upon arrival. It had dirt & hair all in the bed & on. The bathroom was gross. A half used roll of toilet paper was left & the shower/bathtub was dirty & peeling off. Overall do not recommend.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Dennis

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jaliyah

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
My 3 month old child and I came to this hotel because of domestic issues. The heat didnt work in one room so I asked to be moved to another one, where the heat doesnt work as well. I cannot keep moving my baby and everything we brought so we are forced to stay here.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Coleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe place
Great safe place to stay. Will go back
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Vivien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tasha was great in helping me last night changing reservation as I accidentally booked another Best Western Location. The bed was very comfortable as well
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is fantastic. If I ever need a hotel in this area, this is it. There was really only one extremely minor issue, but it was basically perfect and everything I expected. Breakfast was good too.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Megan

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Shantay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it
Great hotel! Breakfast was delicious. I will stay here again.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Natalie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean and quiet. I would have given 4 stars but the free breakfast was disappointing. There were no eggs and no explanation was given, the toaster didn't work, and the coffee wasn't good.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing wrong at the time was the elevator was not working.

10/10 - 훌륭해요

Gustavo

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bbq restaurant next door which had great brisket at a reasonable price.
2023년 12월에 4박 숙박함

4/10 - 별로예요

Debra

단체 여행
별로예요: 편의 시설/서비스
The elevator was broke and I had to walk up 3 floors with luggage and my dinner. The bathtub had stains that couldn't be removed and I felt uncomfortable so I didn't take a bath only shower after I used the towel to line the tub
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super nice staff
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Coleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and friendly but the elevator was broken. Old people don't like stairs
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Antoinette 님, Springfield

가족 여행
좋아요: 청결 상태
Well, the elevator was out. It was very noisy. It was almost like they were having a party on my floor. There was no coffee for two days. Meaning every time I went to get some coffee at breakfast. The pots were empty. Other than that the staff was very nice.
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Zhenyu

좋아요: 직원 및 서비스
별로예요: 청결 상태

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Broken Elevator
The elevator has been broken for weeks now and it’s hard to climb all those steps with knee problems
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Gabbie

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

sarah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were roaches in the room!
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Vicki

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth it
Horrible experience. I was there Nov 14 - Nov 16 and upon my arrival… the elevator was not working and they did not have any 1st floor rooms available. Needless to say, between my work bag and personal clothing bag… that’s a lot of extra weight to have to carry up and down the stairs. When I asked each day if the elevator was working… the front desk employees were like “Nope. Sorry. We don’t know when it will be working.” The continental breakfast was not good. Same thing every day. No variety. The “fried” eggs had soo much pepper on them it was unacceptable. The bathrooms are sooooo tiny! No room to move around. Of all the hotels in the St. Louis airport area… do not choose this one.
2023년 11월에 2박 숙박함