외관

베스트 웨스턴 플러스 세인트 루이스 에어포트 호텔 여행 후기

2.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 845개 이용 후기 중 605개" "
평점 8 - 좋아요. 845개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 845개 이용 후기 중 41개" "
평점 4 - 별로예요. 845개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 845개 이용 후기 중 29개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jongmoon

가족 여행
별로예요: 청결 상태
2021년 3월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2021년 5월 2일
Jongmooon, thank you for leaving us a rating regarding your stay. I would love to know how we may best improve and what may have been missing. Please reach out to myself directly so we can ensure your next stay is a 10 out of 10 at least!

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to park and get to.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Cole

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Kaycee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was the best part of this location. It was clean and comfortable but despite being a smoke free facility listing no smoking/vape/marijuana the entire floor and our rooms smelled like marijuana multiple nights we were there. It was also very noisy with slamming of doors every 5 minutes after 11pm and children running thru the hallways also every 5 minutes. Staff told us the place were busy when we brought it up. Not sure why there are rules in place then. Breakfast had hard biscuits that felt like they were leftover from the day before, the bacon was see thru and the eggs were cold. If it were for the comfortable and clean room this would be a hard 1 star review.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Yolanda

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

José 님, Bloomingdale

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
EL DESAYUNO ES DE MUY MALA CALIDAD. LA LIMPIEZA EN EL AREA DE DESAYUNO DEBE REALIZARSE UNA VEZ CULMINE EL HORARIO, NO DURANTE LA PRESENCIA DE LOS CLIENTES. NO SE DEBE RECONENDAR ESTE HOTEL COMO UN SITIO FAMILIAR PARQUE NO LO ES, ES UN HOTEL DE PASO PARA CONTINUAR UN VIAJE O PARA POCA DURACION PORQUE LAS INSTALACIONES SON MUY BÁSICAS QUE NO CORRESPONDEN A UN AMBIENTE FAMILIAR.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 24일
Gracias

2/10 - 너무 별로예요

Marianne

가족 여행
We arrived around midnight and were exhausted. We went to our room and it had not been cleaned! We had to go back to the front desk to ask for a clean room.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 24일
We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and staff was very accommodating.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Pamela

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 24일
Thank you for taking a moment to share your experiance!

10/10 - 훌륭해요

Joey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always great staff at checkin. Nothing to eat around airport though. But for early flights my favorite, clean, simple place. Shuttle quick!
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 8일
Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

2/10 - 너무 별로예요

Yolanda

I got to the hotel to check in and was told that I had to give a $200.00 deposit since I live less than 30 miles from the hotel. I didn't have the extra funds to put down a deposit. So I had no choice but to cancel my stay a the front desk. But in doing this I loss my payment for my room because I didn't give a 24 hour notice. This is so unfair to me as the customer since this information wasn't provided when I made my reservation on- line. If this information was given up front before I confirmed my reservation I wouldn't have went thru the reservation. I feel that I should be given a credit so I can have the opportunity to stay at the hotel in the future. Plus I feel it would only be fair to me as the customer.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 8일
Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

10/10 - 훌륭해요

Tamia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The water was not hot in the mornings but over all it was great place to stay
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 24일
Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

8/10 - 좋아요

Christina

2024년 2월에 1박 숙박함

8/10 - 좋아요

Crystal

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and smelt nice. The breakfast wasn’t that good.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much around being located by the airport but very clean and the gentleman at the front desk was very quick at checking us in. Made it very easy for us to drop our rental car off and walk back to the hotel which was not even a 2 minute walk away so we are able to shuttle to the airport from the hotel for our 5am flight and not have to worry about returning the car that early
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 8일
Amanda, you have that right; there is no way to get any closer to all of the rental car locations; talk ahout convieniant!

4/10 - 별로예요

Jamie

출장 여행
별로예요: 직원 및 서비스
The staff was rude
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 3월 24일
Jamie, I am sorry this was the perception of your recent visit. We hope you will allow us another oportuntiy to exceed your expections.

10/10 - 훌륭해요

Leidy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and overall good stay
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 2월 12일
Leidy, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and environment
답변 제공: Guest Relations Manager 님, 2024년 2월 7일
Wonderful! Thank you for sharing!

10/10 - 훌륭해요

Autumn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms, way more updated than some of the other airport hotels and decently priced long term parking.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 27일
Autumn, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Josh was great! He turned our bad experience at another hotel into a great ending….. rooms were clean, updated & smelled great.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 23일
Amanda, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property and are happy to hear Josh was able to help you. We hope we can host your future stays when you are in St. Louis. Safe travels!

8/10 - 좋아요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 19일
Leslie, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and was up to date. Friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 18일
Amanda, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our friendly staff and property. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Norborne

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 2월 5일
Norborne, we appreciate you staying with us and for taking time to leave a review, We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is close to the airport. Free shuttle service. Check in was a breeze and easy. I recommend staying on this property.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 15일
Tina, thank you for staying with us and for taking time to leave a review. We are happy to hear everything worked out with the shuttle and check in was a breeze. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and excellent front desk staff
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 15일
Ashley, thank you for staying with us and for taking time to leave a review. We appreciate your kind words about our front desk staff and our clean property. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Philippa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean, comfortable and quiet. Staff were friendly and helpful. Would stay there again.
답변 제공: Guest Relations Manager 님, 2024년 1월 11일
We look forward to your next stay with us Philippa!

10/10 - 훌륭해요

Emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 9일
Emmanuel, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is convenient next to the airport with a free shuttle. The staff are very Professional. The rooms were clean. The beds were comfortable. The pillows were good. They have a free breakfast but I didnt try it. Next to National car rental.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 4일
Daniel, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our front desk and our property. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was easy and everything was explained well. There was a very minor issue with the room, which I only mention because I want to rave that it was fixed right away and all is well. No fuss or drama on our end and the guy behind the desk has been friendly and professional. Just how things should be.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2024년 1월 4일
Jennifer, thank you for staying with us and for taking time to leave a review. We appreciate your kind comment about our front desk agent and are happy to hear we were able to fix any issues you might have had during your stay. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice and thoughtful.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 28일
Janet, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our staff being nice and thoughtful. We hope we can host your future stays when you are n St. Louis. Happy (early) New Year!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Manager 님, 2023년 12월 27일
Daniel, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Happy early New Year!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 26일
Thank you for taking time to leave feedback! We hope we can host your future stays when you are in St. Louis. Safe travels.

6/10 - 괜찮아요

KAYLA 님, REVERE

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 26일
Thanks for taking time to leave a review.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay
Very nice hotel. Nice stafff. Conviemient to the airport shuttle
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 26일
Rebecca, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property and our staff. We hope we can host your future stays in St. Louis. Safe travels.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good for business travel
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 21일
Simon, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Happy Holidays!

10/10 - 훌륭해요

Alyzon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 19일
Alyzon, we appreciate you staying with us and for taking time to leave feedback. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very pleasant!
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 21일
Donna, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our staff. We hope we can host your future stays in St. Louis. Happy Holidays!

10/10 - 훌륭해요

Vincent

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay will use again
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 15일
Vincent, thank you for staying with us and for taking time to leave a review. We are happy to hear you had a great stay. We look forward to hosting your future stays in St. Louis. Safe travels!

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 15일
Lauren, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was limiting
Room, bed, people were excellent. Breakfast was not non-meater friendly. It was bacon, sausage, so why the need to have ham in the eggs and meat in the gravy?
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 21일
John, we apperciate your candid review and breakfast recomendations! We are constantly taking our guests recomendations into consideration and want to ensure all have an oportunity to enjoy some of our hot breakfast. Thank you for sharing!

10/10 - 훌륭해요

MILAGRO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 6일
Milagro, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels.

10/10 - 훌륭해요

Prince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 6일
Prince, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels.

10/10 - 훌륭해요

Jennifer

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is right across from the airport if you are looking for place to stay for travel. It was very clean. Hotel had dairy free options for breakfast which is rare when I travel and the staff was great.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 6일
Jennifer, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property and we hope we can host your future stays in St. Louis. Safe travels!

6/10 - 괜찮아요

STEVE

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 6일
Steve, we appreciate you staying with us and for taking time to leave a review. Safe travels.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and the hotel is nice
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 1일
Michael, thank you for staying with us and for taking time to leave a feedback. We appreciate your kind comments about our friendly, nice hotel. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Melba

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is comfortable, clean, convenient, and near the airport. There is transportation to the airport onsite and you can leave your car parked there for a very reasonable fee. They even have grab and go breakfast snacks available for early flights that leave before hot breakfast starts. This is my go to for early flights from STL.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 29일
Melba, thank you for staying with us and for taking time to leave a review. We appreciate your kind comments about our property and are happy to hear the parking, shuttle, and grab and go breakfast worked out. We look forward to hosting your future stays in St. Louis. Safe travels!

10/10 - 훌륭해요

Gary

2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 12월 18일
Gary, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!

10/10 - 훌륭해요

Gregory 님, GALATIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to airport
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 29일
Gregory, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels!

10/10 - 훌륭해요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 29일
Priscilla, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays in St. Louis. Safe travels!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and convenience
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2023년 11월 24일
Donald, we appreciate you staying with us and your kind comment about our service. We hope we can host your future stays in St. Louis. Safe travels!