리셉션

MDR에의한 포레스트 파크 호텔 여행 후기

3 out of 5
MDR에의한 포레스트 파크 호텔
5915 Wilson Ave, St. Louis, MO

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 376개 이용 후기 중 158개" "
평점 8 - 좋아요. 376개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 376개 이용 후기 중 56개" "
평점 4 - 별로예요. 376개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 376개 이용 후기 중 63개" "

7.2/10

청결 상태

8.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Brittany

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 4월 15일
Hello Brittany, thank you so much for posting your rating. I am so glad to see that you had a good guest experience with us. Safe travels

10/10 - 훌륭해요

Netlora

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's always a great place when we visit love the entire stay
2024년 4월에 1박 숙박함
답변 제공: cornice w 님, 2024년 4월 15일
Netlora, thank you so much for continuing to stay with us. Your review is very important to us, see you again soon. Safe travels

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and curtious. I would defi itely recommend this place for others. Thank you for having us.
2024년 4월에 2박 숙박함
답변 제공: cornice w 님, 2024년 4월 15일
Hello Daniel, thank you so much for taking the time to post your rating. Hopefully, we will see you again soon. Safe travels

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Recently redone, great location, very nice staff.
2024년 4월에 3박 숙박함
답변 제공: cornice w 님, 2024년 4월 15일
Hello Jessie, thank you so much for posting your rating. I am glad to here that you had a positive guest experience with us. Safe travels and hopefully we will see you again soon.

4/10 - 별로예요

Sandie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and out of date. Noisy. Window leaked and phone didn’t work.
2024년 4월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 4월 12일
Hello Sandie, thank you for posting your rating. Your review is very important to us. Hopefully, you will give us another chance to make your stay great. Safe travels.

2/10 - 너무 별로예요

Andrae

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything
2024년 4월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 4월 8일
Hello Andrae, thank you for posting your rating. Your review is important to us hopefully, next time we could make your stay a 5 out of 5. Safe travels.

6/10 - 괜찮아요

Keke

가족 여행
좋아요: 직원 및 서비스
They don’t do rooms service
2024년 4월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 4월 5일
Hello Keke, thank you for taking the time to post your rating. Your review is very important to us. Hopefully, next time we could improve your stay and make your stay a 5 out of 5. Safe travels

8/10 - 좋아요

Karon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is awesome
2024년 4월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 4월 9일
Hello Karon, thank you for posting your rating. Customer services is our top priority here at Forest Park Hotel. I am glad that you enjoyed your stay. Safe travels

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스
Nothing special but was ok for the money what we paid. Relatively safe neighborhood what was important to us.
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 4월 1일
Hello Robert, thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Karon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff here is awesome
답변 제공: Cornice W 님, 2024년 4월 1일
Hello, Karon, thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 - 괜찮아요

Scott

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was friendly and helpful. Rooms were clean and neat. Could use some remodeling or upgrades. highway very close can cause a noise concern.
2024년 3월에 1박 숙박함
답변 제공: Forest Park Hotel 님, 2024년 3월 30일
We thank you for the good review Scott. We are currently in renovation stage at the moment. Please do come back once renovation is completed and we can give you a even better stay. Also don't forget to request a room on the opposite side of the highway. Have a wonderful day!

8/10 - 좋아요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 29일
Hello, Chelsea thank you for posting your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 - 괜찮아요

Doug

출장 여행
Clean and comfortable older hotel. Friendly staff. Traffic noise from the Highway all night was a problem for me sleeping properly though..
2024년 3월에 1박 숙박함
답변 제공: Forest Park Hotel 님, 2024년 3월 29일
We thank you for the review. Hopefully you will come back and stay with us once renovation stage is complete. Remember to request the opposite side of the highway so you can have a better stay. Have a great day!

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff always professional and friendly!
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 28일
Hello, Donna thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Giezy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 26일
Hello, Giezy thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 - 괜찮아요

Phenix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was run down, it had wall paper that was peeling off the walls in lobby and hallways. It definitely needed some renovation. Rooms were like the pictures, very clean, only complaint was toilet was in middle of the bathroom and was crooked.
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 16일
Phenix, thank you for posting your rating. We appreciate your feedback and we are currently in the process of renovations. Please come back to see us in a few months and watch our exciting progress. Hopefully, next time we could make your stay a 5 out of 5. Safe travels

10/10 - 훌륭해요

joann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good stay at this hotel . We were there several days and the staff was always friendly we never had any issues . Security was very good here at first I though for a small hotel they over did it with the security on duty but he turned out to be very helpful he helped with luggage and for any other needs you may have he was there to help
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 16일
Hello, Joann thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Jody

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An Excellent place to stay, staff is Awesome. Very Clean inside and out. The only downside is its right by the freeway so road noise, but inside you can hardly hear it so I highly recommend staying here,and close to zoo,hospital and all the good stuff.
2024년 3월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 3월 16일
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

8/10 - 좋아요

Eric 님, Wylie

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 16일
Hello, Eric thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Ryno W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: staff 님, 2024년 3월 16일
Ryno thank you for an amazing review, we look forward to you staying with us again. Safe travels.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not Applicable
2024년 3월에 4박 숙박함
답변 제공: front desk 님, 2024년 3월 13일
Tim thank you for the amazing review, looking forward to have you with us again

4/10 - 별로예요

JOURDAN

2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 8일
Hello, thank you for your rating Jourdan. I'm glad that you gave us another chance after this stay. Hopefully we have improved your guest experience with us. Safe travels

10/10 - 훌륭해요

Marvin

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me my wife arrived at the hotel it was nice it was easy to get your room the staff was very kind the rooms were very nice
2024년 3월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 3월 4일
Hello, Marvin thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient to the activity I planned in STL.
2024년 2월에 3박 숙박함
답변 제공: Cornice W 님, 2024년 3월 1일
Hello, Greg thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 - 괜찮아요

Lea 님, Saint Louis

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Staff ruined my stay. The woman at the desk kept taking my stuff off of the luggage cart. Did I ask her to take the things off? No. Was she going to actually help my sick little boy and I to our room? No. When I mentioned that I hoped she didn't put me far away from the entrance, she said no. It was literally one room away from the furthest away. I asked delivery to bring our food to the room, because I was taking care of my sick child. The woman held our food, and I had to leave him. Our food was sitting on the front where everyone walks by, with no one there. No one was watching our food, that they refused to allow the person to deliver to us. The next day, the next delivery driver was chased down to not deliver our food to us by the man working the front desk. That man called me to go down there to get out food. He then called me again, stating that our food was still down there and that I needed to go get it. I told him I was preparing myself to go down to the lobby and taking care of my son who was in really horrible shape at that moment. The guy said he'd bring our food up. Once he got to our door, he noticed that I had a luggage cart. He said that I couldn't keep it in the room. I didn't argue. I asked if someone would be able to bring it back up in the morning for my departure. He said, no. I asked how I was supposed to get all of our luggage all the way down there and out in the front for our car. He shrugged, stated that there's no one at the front desk, & left.
2024년 2월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 3월 1일
Hello Lea, thank you for taking the time to post your rating. Our hotel policy states that all deliveries must be picked up from the front desk for the safety and security of all guest. Our staff hand delivered your items a few times and went above and beyond to meet your needs. Hopefully, next time we could make your stay a 5 out of 5. Safe travels

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the hotel... Nice hot water, excellent assistance when necessary. Free parking Didn't mind it at all!
2024년 2월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 2월 26일
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Ermeshia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great
2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 26일
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

6/10 - 괜찮아요

Glennycia

2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 20일
Hello, Glennycia thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Hopefully, next time we can make your stay a 5 out of 5. Safe travels

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 23일
Thanks for taking the time to leave a great review. We are happy that your lodging needs where met. Safe travels

10/10 - 훌륭해요

Christopher

2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 24일
Hello, thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Sheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing!
2024년 2월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 2월 23일
Thank you so much for a great review Sheryl. Our staff take pride in providing wonderful customer services to our guest. We look forward to seeing you again soon. Safe travels

10/10 - 훌륭해요

Sheena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: front desk 님, 2024년 2월 18일
hello Sheena we want to appreciate your amazing review. We are happy to make your staying a wonderful stay away from home, we hope to see you again

10/10 - 훌륭해요

Jimmie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Forest Park Hotel 님, 2024년 2월 17일
Jimmie, thank you for a great review. It's always a pleasure to see you. Safe travels

10/10 - 훌륭해요

Robert

2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 20일
Hello, Robert thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

10/10 - 훌륭해요

Demeshs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 13일
Thank you for your review Demeshs. We look forward to seeing you again soon. Safe travers

8/10 - 좋아요

Miranda

연인과의 여행
좋아요: 직원 및 서비스
The front desk agent who checked us in the night of 2/9 was amazing! I didn't get her name, but she was so kind and worked to immediately resolve an issue with our reservation. She was also actively sanitizing the area when we walked in, which is always nice to see. The shower water pressure was very low, and the toilet was crooked and struggled to flush. Other than that, it was a nice stay.
2024년 2월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 2월 13일
Thank you for leaving a good review, the pleasure was all mines. We look forward to seeing you again soon. Safe travels

10/10 - 훌륭해요

Devon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price and location this was great.
2024년 2월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 2월 10일
Devon, we definitely appreciate your great review. We look forward to seeing you again soon. Safe travels

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태, 직원 및 서비스
Noisy, cobwebs
2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 10일
Thank you for your review Jeff. Hopefully, you will give us another chance to make your stay a 5 out of 5. Safe travels

10/10 - 훌륭해요

Matt

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let me start the review off with the staff. Every single staff member that i had any interaction with, was friendly, helpful and genuine. We were treated like family. I have 25 years in customer service and hospitality, and this staff is one of the best overall that i have ever seen. My wife and I stayed for 10 days, and we enjoyed it. We were impressed with the price.....we have stayed at many other hotels in st louis that were charging the same or more than forest park hotel, that were not even close to the level we found at forest park. Each room has a private balcony. Theyre nice large rooms. The beds are reasonably comfortable. The rooms are a little dated but they are kept clean and in good repair. The only things we found that were not good: there were numerous guests that were fighting all hours of the day and night, screaming, slamming doors, assaulting each other. And this would go on for HOURS. Now this isnt the fault of the hotel, but there was nothing done by management to get them to stop, because it continued throughout our stay. Overall a great location staff and stay for a reasonable price. We will definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 10일
Thank you so much for all of your feedback and a great review. Our goal is to constantly improve all of our guest experience and customer service. We look forward to seeing you and your family again. Safe travels

2/10 - 너무 별로예요

Kelsey

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were not clean and had to switch 2 rooms. None of them were cleaned upon arival at 7pm. Ended up staying at a completely different hotel.
2024년 2월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 10일
Thank you for your review. I apologize for any inconvenience, hopefully you will give us another chance to make your stay a 5 out of 5.

10/10 - 훌륭해요

Claudia

2023년 12월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 20일
Hello, Claudia thank you for taking the time to post your rating. Your review is very important to us and we are very pleased that you had a positive guest experience with us. Safe travels

2/10 - 너무 별로예요

Jason

2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 3월 20일
Mr. Jason hello again thank you for taking the time to post your rating. Safe travels

8/10 - 좋아요

Rachel

좋아요: 직원 및 서비스
The staff is nice, they have security for the parking lot which really good.
2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 2일
Thank you for a good review, Rachel. Guest relations is our top priority here at Forest Park Hotel. We look forward to seeing you again soon. Safe travels

4/10 - 별로예요

Tracey

별로예요: 청결 상태, 직원 및 서비스
The room was not clean
2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 2월 2일
Thank you for your review. With just one call to the front desk we would've met your accommodation. Hopefully you will give us another chance to make your stay a 5 out of 5. Safe travels

4/10 - 별로예요

Audrey

연인과의 여행
During my stay I was charged a 25$ fee that I never received back and then a complete stranger came into my room with an extra key and was not invited inside
2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 1월 31일
Thank you for your review. We appreciate your continuous stay with our hotel. Our hotel policy requires a small deposit of 25 for incidentals, which is released in 5-7 business days. Hopefully, we can make your next stay a 5 out of 5. Safe travels

10/10 - 훌륭해요

William A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pitures decorations very exciting esoecially to old carpenter
2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 1월 31일
Thank you William A for a great review. We look forward to seeing you again soon. Safe travels

10/10 - 훌륭해요

Leticia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 1월에 2박 숙박함
답변 제공: Cornice W 님, 2024년 1월 31일
Thank you so much for a positive review. We look forward to seeing you again soon. Safe travels

2/10 - 너무 별로예요

Rafael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room has a disgusting cigarette smell, manager Pamela, is super rude, they didn't treat me the right way, I would never really return to that hotel
답변 제공: Cornice W 님, 2024년 1월 22일
Rafael, thank you for taking the time to leave a review. Our guest safety is one of our top priorities. Hopefully, you will give us another chance to make your stay a 5 out of 5. Safe travels

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It got the job done
No complaints here. The room was affordable, there was wifi, and we were able to get pizza delivered to the hotel for dinner. I'd probably stay there again.
2024년 1월에 1박 숙박함
답변 제공: Cornice W 님, 2024년 1월 19일
Julia, we really appreciate your good review and look forward to seeing you again soon. Safe travels

2/10 - 너무 별로예요

Jose

답변 제공: staff 님, 2024년 1월 19일
Thank you for your review. Hopefully, you will give us another chance to make your stay a 5 out of 5. Safe travels