Dear Elena,While it's always a pleasure to welcome you and your family back to Aviator Hotel & Suites, BW Signature Collection, we are sorry you were unaware of our pool closing. We do all we can to ensure our amenities are available to all of our guests. We look forward to welcoming you back so you and your kids have the opportunity to enjoy our pool once again.

Dear Valerie,Thank you for your review of Aviator Hotel & Suites, BW Signature Collection. We're delighted to hear that our commitment to excellent customer service impressed you. We'd love to welcome you back anytime!

Dear Kayla, Thank you for choosing to stay with us and for taking the time to provide us with feedback. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us better, please do not hesitate to reach out.

Dear Ron,Thank you for your feedback. We welcome all guest feedback so that we can continually improve our standards and practices. We hope that you will visit us again the next time you are in the area.

Dear Samantha,Thank you for sharing your experience. It's great to hear you found our pool clean and that your beds provided a comfy rest. We also appreciate your feedback on the amenities and service areas needing attention such as the bar and hot tub. Your insights are invaluable as we strive to enhance our guest experience, and we hope you'll consider giving us another opportunity to impress you in the future.

Dear Carolyn,Thank you for your kind and honest review. We are delighted that you had a comfortable stay and that our maintenance team was able to accommodate you so quickly. We also appreciate your feedback regarding the pool and our breakfast. Our team will look into your feedback further to ensure future guests have the best stays possible. Otherwise, it is great to hear that you could take advantage of our fitness center. Thank you for your recommendation, and we look forward to welcoming you back.

Dear Darrell,We're so happy to know that our wonderful accommodations and amazing value left a positive impression on you during your visit! Thank you so much for the review and we hope to see you again soon.

Dear Kayla,We're delighted to hear that you were pleased with the cleanliness and maintenance of our property. It's also wonderful that your daughters enjoyed our pool and convenient proximity to shopping areas. We strive to provide a welcoming and enjoyable environment for all our guests, and it sounds like we succeeded during your stay. Thank you for sharing your positive experience at Aviator Hotel & Suites, BW Signature Collection. We look forward to welcoming you and your family back in the future.

Dear Amy,Thank you for your feedback. It saddens us that your stay did not meet your expectations. Please know that we will have our team look into the room keys to make sure all are functioning properly. This is not the quality of service we strive for so we will use this to seize all opportunities to better our quality of service. Thank you for choosing to stay with us. Aviator Hotel & Suites, BW Signature Collection

Dear Duane,Thank you for choosing Aviator Hotel & Suites, BW Signature Collection, and for sharing your feedback. Please know that we are always working to improve and have recently renovated our lobby area. We are happy you enjoyed your stay, and look forward to welcoming you back and impressing you even further.

Dear Doris,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team and impeccable accommodations helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!

Dear Demitra,Thank you for sharing your positive experience at Aviator Hotel & Suites, BW Signature Collection. It's wonderful to hear your appreciation for our clean, quiet environment and the hospitality of our team. We're also glad the location suited your needs and that our restaurant provided you with convenience. We look forward to welcoming you back for another enjoyable stay.

Dear Duc,Thank you for your review and for giving us a perfect rating! We're delighted our fantastic location was the highlight of your visit, and we hope you took full advantage of its convenience. It was a pleasure having you here, and we hope you return soon!

Dear Carey,Thank you for your honest review. We regret to learn that despite our excellent value, you were not fully satisfied with your experience. Guest feedback is our foremost catalyst for beneficial and effective change, so your comments will be shared internally for further consideration. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

Dear Richard,Thank you for taking a moment to leave a review. We're pleased you had an enjoyable overall experience! Your feedback about the TV and TV service will be shared with our internal team for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we hope you return soon!

Dear Tim,Thank you so much for your five-star review of Aviator Hotel & Suites, BW Signature Collection. We are delighted that you thoroughly enjoyed your stay and can't wait to see you again.

Dear William,It warms our hearts to receive your five-star rating, and we trust you rested well during your stay! Your additional feedback is gratefully received and will be kept in mind for the future. It was a pleasure hosting you, and we hope you'll revisit us for another terrific experience.

Dear Alexander,Thank you for your five-star review. Your enjoyment and satisfaction are our top priorities, and it's wonderful to know we succeeded in providing you with a memorable experience. We look forward to welcoming you back to Aviator Hotel & Suites, BW Signature Collection, for another enjoyable visit!

Dear Paul,Thanks so much for your review of Aviator Hotel & Suites, BW Signature Collection! We sincerely appreciate your kind compliments about our team and on-site dining. It would be wonderful to welcome you back anytime.

Dear Michael,It's disheartening your experience at our hotel fell far short of your expectations. We never want a guest to leave us disappointed, so please reach out to us to discuss your concerns further. Thank you for allowing us to host you, and we wish you all the best.

Dear Colesha,Thank you for your review. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

Dear Jeff,Thank you for the excellent review of your recent stay at Aviator Hotel & Suites, BW Signature Collection. We're glad you enjoyed your stay with us, our delicious breakfast, and the service of our exceptional staff. It would be our pleasure to host you again in St. Louis, so come back soon.

Dear David,Thanks for staying with us! We appreciate your feedback regarding the parking lot and noise concerns during your stay. We apologize for any inconvenience and will address these issues promptly to improve your future experiences at our hotel. Your comfort is important to us, and we are committed to making necessary improvements.

Dear Christian,We are delighted that you had a positive experience with our team members. Professionalism and care are qualities we value in our team, and we are glad to see that they made your stay enjoyable. We are also pleased to know that you enjoyed our satisfying breakfast buffet. Your feedback is greatly appreciated, and we look forward to providing you with another excellent stay at Aviator Hotel & Suites, BW Signature Collection.

Dear Heather,It was such a pleasure having you as our guest! We are thrilled that the delicious offerings at our restaurant added to your experience, and we appreciate you mentioning our hospitable team and great accommodations. Thank you for your great review and perfect rating, and we hope you return soon!

Dear Dale,We greatly appreciate your feedback. We're sorry to hear about any disappointment regarding our Wi-Fi or our breakfast options during your visit. Our team always strives to provide the best experience possible, so we will discuss all of your comments internally and make improvements where necessary. Please consider giving us another chance soon; we know that we can improve your perceptions.

Dear Michael,It was a pleasure to welcome you to Aviator Hotel & Suites, BW Signature Collection. You can always expect to find friendly service at our hotel, and we'll certainly pass along your kind words to Andy. Come back soon!

Dear Daniel,Thank you for your great review and perfect rating! We're thrilled you had an enjoyable experience, and we hope you return soon.

Dear Jan,Thank you for your review. We're delighted you had an exceptional experience, and we appreciate you highlighting our hospitable team. Please know that our pet fee is listed on the website under the "Fees & policies" section of the page, though we'll discuss your feedback internally to determine ways of making this more prominent moving forward. It was a pleasure having you as our guest, and we wish you safe travels.

Dear Kelly,We are delighted you enjoyed your stay with us at Aviator Hotel & Suites, BW Signature Collection. Thank you for your compliments regarding our friendly team, well-appointed accommodations, and relaxing hot tub! It was an honor to have you visit, and we want to welcome you back again anytime.

Thank you for taking the time to share your feedback of your New Year's Eve stay with us. We are sorry to hear that your experience with us did not meet your expectations. We have addressed your feedback regarding the hot tub with our maintenance team. Your feedback is incredibly valuable, as it allows us to continually improve, and we hope that we can welcome you back in the future, perhaps to enjoy the full-service breakfast offered in our restaurant.

Dear Jo Ellen,Thank you for choosing Aviator Hotel & Suites, BW Signature Collection. We trust you had a comfortable and restful stay. If your travels bring you back to our area, we hope to see you again.

Dear Denise,Thank you for staying with us and taking the time to leave us a review. We're glad your overall stay was pleasant, and we appreciate your feedback about breakfast. The next time you're in town, we'd be happy to host you again.

Dear Lisa,Thank you for being our guest at Aviator Hotel & Suites, BW Signature Collection and for sharing your review. While we are sorry not everything was perfect, we are happy you enjoyed our clean, comfortable accommodations and great service. We will be sure to share your concerns about breakfast with our food services team and hope we have another opportunity to welcome you back and impress you further.