숙박 시설 입구
예약 가능 여부 확인

모텔 6 케이시빌, 일리노이 - 케이시빌 일리노이 여행 후기

2 out of 5
모텔 6 케이시빌, 일리노이 - 케이시빌 일리노이
2431 Old Country Inn Dr, Caseyville, IL

이용 후기

6.4
평점 10 - 훌륭해요. 1001개 이용 후기 중 167개" "
평점 8 - 좋아요. 1001개 이용 후기 중 299개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 218개" "
평점 4 - 별로예요. 1001개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 180개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

Jong Ho

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2020년 4월에 1박 숙박함
답변 제공: kp 님, 2020년 4월 9일
Thank you

6/10 - 괜찮아요

Arianna

좋아요: 청결 상태
Was a clean hotel. Bed slept well .
2024년 4월에 1박 숙박함

8/10 - 좋아요

Dike

출장 여행
좋아요: 직원 및 서비스
Quiet and friendly staff.
2024년 4월에 4박 숙박함

4/10 - 별로예요

Carla 님, Joplin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I start? We had to change rooms. The first one the dead lock was messed up. The bathroom door would not close. There was no hot water at the sink. The bed frame was much wider than the mattress. Will stay somewhere else next time we come to St. Louis.
2024년 4월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Pam

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I asked for a towel I got one hand towel torn in half and it was stained. When I was leaving the property there was a box full of white pills propping the door open and when I told the front desk they said let the next shift deal with it then the police were called for the couple next to us. Not a good stay nor did the staff seem to care about their patrons safety. The TV in the room had 7 round lighter spots on the screen so we could not even watch the TV.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I arrived at this location it is temporarily closed for renovations. I can’t seem to get anyone to take care of refunding me for a stay that didn’t happen and why didn’t the management with motel 6 inform 3rd party reservation companies about the closure. I think that’s fraud
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Let your guests know yojre closing.
The hotel was closed without any word to me. I reserved the room for the night of January 8th back in November. Only way I found out it was closed was whrn I arrived at 8pm then had to find another hotel.
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 25일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 - 별로예요

Gavin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No water, Smell
The water was out the entire time. We were not called ahead of time with this information. Cigarette burns on the comforter. Musty smell in room.
2022년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 25일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Clayton

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Didn’t get the room we reserved because of heating issues. Listened to shop vacuum all night because room next door flooded. Came back to hotel and hotel flooded and was told we had to leave
답변 제공: Nancy Y. 님, 2023년 1월 25일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Gary

좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 12월에 7박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 25일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 - 괜찮아요

james

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was ok
It was just a plain old hotel with no amenities what so ever
2022년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 1월 25일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 - 별로예요

Ed

별로예요: 숙박 시설 상태 및 시설

8/10 - 좋아요

Elizabeth

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was very welcoming and friendly and made the check in process very quick and easy. Room was dusty and there was some trash under the bed
2022년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 - 너무 별로예요

Martay

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is terrible, it looks deserted the staff wasn't courteous when i walked in he just looked at me and went on doing his laundry, finally he decided to ask me what i wanted , then he gave me the worst room asked me to put a card on file for incidentals i said you guys don't have anything in the room why would there be a charge for that ? The room was dirty the bedspread had holes in it. I asked for another room he's telling me that's all he has and I'm like sir your parking lot is empty you have better rooms ....... the worst experience i have ever had
2022년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 - 훌륭해요

Shirley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For a Motel 6 with property was updated and very clean. It would have been nice to have a refrigerator and a chair to sit in besides the plastic desk chair or sitting on the bed. But overall it was clean, quiet and reasonably priced
2022년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Dawnietta

2022년 11월에 3박 숙박함
답변 제공: Anthony Ellington- GM 님, 2022년 11월 17일
Dawnietta-Thank you again for choosing our Motel 6. Any and all feedback is shared with all of our team members-and is used as means for improvement. We do hope you will choose our location again in the future for any lodging needs.

2/10 - 너무 별로예요

Brandi

2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Nancy Y.#Team6

2/10 - 너무 별로예요

Torsten

2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Orlondo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No so nice
The staff was very friendly. Our room was dirty. There was a dead bug on the wall by the toilet, The room smelled like an ash try (it was a no smoking room). There was two regular sheets on the bed, no fitted sheet and there was trash under the bed. The TV was not working right, it had nine weight lights shinning in picture.
2022년 10월에 2박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 - 괜찮아요

Jacinda

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Very much a budget hotel, including service
The gal at the front desk was extremely nice during check in. We chatted a bit and we asked if we could have a late check out and she said we could stay until noon. The room was about what we expected for a budget motel. The bed was comfortable, but the towels were like tiny pieces of sandpaper. Absolutely awful! There was no fridge or microwave which was surprising. Shortly after 11 the next morning, the housekeeper knocked. We told them we had a late check out and they said ok and left. About 20 minutes later, there was another knock from housekeeping. We told them the same thing. Then the front desk called 2 times after that. Please don't agree to a late check out and then harrass the guests. It's bad business!
2022년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 9일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Damaris

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

forouzandeh

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Quiana

2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Chelsea

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like anything
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Chelsea,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Abdirizak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Mercedes

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and simple.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Mercedes,Thanks for your review, we really appreciate the support. Lilith#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty
It was so dirty.
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Carrie

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The room they put us in had a nasty bathroom (feces in the toilet, towels all over the floor). They promptly put us in another room. The beds were clean, but extremely uncomfortable. No microwave or refrigerator in our room as stated when we booked it. I would not stay here again.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Carrie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 - 좋아요

mark

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Raven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 17일
Hi Raven,Thank you for the perfect rating!Lilith#Team6

6/10 - 괜찮아요

Carla 님, Joplin

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Convenient to Busch stadium.
2022년 9월에 2박 숙박함
답변 제공: kp 님, 2022년 10월 6일
Dear Carla, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

2/10 - 너무 별로예요

Samuel

2022년 10월에 2박 숙박함
답변 제공: kp 님, 2022년 10월 6일
Dear Samuel, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

6/10 - 괜찮아요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice room, no working HVAC
2022년 10월에 1박 숙박함
답변 제공: kp 님, 2022년 10월 6일
Dear Frank, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

4/10 - 별로예요

Sarah

좋아요: 청결 상태
별로예요: 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: kp 님, 2022년 10월 6일
Dear Sarah, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

8/10 - 좋아요

Mike

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Modern look with vinal plank on floors. Beds hard as a rock.
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 10월 2일
Hi Mike, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 - 좋아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Mary

2022년 9월에 6박 숙박함

10/10 - 훌륭해요

gil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: KP 님, 2022년 9월 26일
Thank you for staying at our property. Thank you so much for your review.

2/10 - 너무 별로예요

Heidi-Ann

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Horrible. Place had a rancid smell. Everything in the room was dirty. People yelling and banging on doors all night long. I did not feel safe there with my toddler. And management didn’t seem to care. And I still haven’t gotten my $100 hold refunded. This place looks and feels like a flop house. Worst hotel experience ever.
2022년 9월에 2박 숙박함
답변 제공: kp 님, 2022년 9월 21일
Dear Heidi-Ann, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: KP 님, 2022년 9월 21일
Dear Thomas, Thank you for staying with Motel6. We are glad your overall experience was enjoyable.

6/10 - 괜찮아요

Carla 님, Joplin

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bolts holding stool were pulled out of floor. TV had bright spots .
2022년 9월에 2박 숙박함
답변 제공: kp 님, 2022년 9월 21일
Dear Carla, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

6/10 - 괜찮아요

Ben

2022년 9월에 1박 숙박함

8/10 - 좋아요

Shari

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: kp 님, 2022년 9월 12일
Dear Shari, Thank you for staying with Motel6. We are glad your overall experience was enjoyable.

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room smelled musty Service was good, bed was firm
2022년 9월에 1박 숙박함
답변 제공: kp 님, 2022년 9월 12일
Dear Ryan, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

8/10 - 좋아요

Michèle

별로예요: 청결 상태
2022년 9월에 1박 숙박함
답변 제공: kp 님, 2022년 9월 12일
Dear Michele, Thank you for staying with Motel6. We are glad your overall experience was enjoyable.

2/10 - 너무 별로예요

Timothy 님, Fort Benning

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Run down property; Overflowing trash can at hotel entrance; Bed linens not clean.
2022년 9월에 2박 숙박함
답변 제공: Kp 님, 2022년 9월 12일
Dear Timothy, Thank you for staying with Motel6. We are glad your overall experience was enjoyable; however, we regret not meeting some of your expectations. We appreciate each of your comments, and we hope you will revisit us whenever you return to the area.

2/10 - 너무 별로예요

April

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a disaster from the moment i walked in ..first off the desk guy says i didnt have a conformation i showed him my confirmation number then tried to make me pay again had to show my receipt where i had paid .then he kept telling me itd be awhile cause my room wasnt confirmed .then we finally got into a room we got all unpacked went to go eat and the door wouldnt shut .so i went back out there and told him the door wouldnt close so he came tried to close the door .so he puts us in another room. My friend has to take meds at night for sleep so she was laying down well i took a shower came out and said i think im gonna get some chips so i grab a key card and just enough money for my cheetos and closed the door .came back and of course my key card wouldnt work again so i had to go bother him again he came tried it wouldnt work tried the master key wouldnt work now mind u my friend is in this room asleep he tells me i have to get her up i said she wont wake up she takes sleeping meds and he made me bang on the doors and go around and bang on the window and still couldnt wake her ..so he grabbed keys no luck the door would not open so he tells me i have to wait til midnight whensee if he could open it ..now i went there to get rest cause i had to be in st louis for surgery at 530 am .....he made me sit out in the lobby with nothing til the guy got there to try to open the door by this time im in tears ..needless to say i finally got in my room at 100am and look up theres no s
2022년 9월에 1박 숙박함