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앙스 차스타네트 리조트 여행 후기

4 out of 5
앙스 차스타네트 리조트
Old French Road, Soufriere

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 393개 이용 후기 중 277개" "
평점 8 - 좋아요. 393개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 393개 이용 후기 중 18개" "
평점 4 - 별로예요. 393개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 393개 이용 후기 중 3개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lana Susan 님, Baden

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Wonderful
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Elizabeth 님, Savannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything !
2024년 4월에 5박 숙박함
답변 제공: Elizabeth 님, 2024년 4월 13일
Thank you for great feedback.

10/10 - 훌륭해요

LIsa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anse Chastenate is a beautiful place to stay, the room we had was excellent and very clean and spacious. Extras tend to be expensive an the wine needs a lot to be desired
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is beautiful. Excellent location for beach, snorkel, diving, sailing and relaxing. Staff are all professional and strive to be engaging, friendly and service oriented. Good food, great chefs, estate grown organic farm, all leads to exciting daily menus. Sailing excursion with snorkeling was super fun.
2023년 10월에 14박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 22일
Thank you for a great review. We do hope to welcome you once more to our resort.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Adriana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was initially unsure about a property that did not have air conditioning and required guest to climb several stairs to access either the beach or their unit. Fortunately, my husband and I are in good physical condition and we're able to manage the climb and decent of the stairs multiple times a day. A shuttle is also available for guests who are unable to do so. As for lack of air conditioning in the majority of the units, we surprisingly adapted fairly quickly. The nights are cooler, and fans are provided in the units for added comfort in addition to the ceiling fans already installed. The views are to die for in the dining options. Our superb. I will definitely visit again.
2023년 9월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 9일
Thank you for your wonderful review. We look forward welcoming you at some future date.

10/10 - 훌륭해요

Justin

2023년 9월에 7박 숙박함
답변 제공: Elizabeth 님, 2023년 10월 22일
Thank you for a great review.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All-inclusive is the way to go.. the property is huge and there's plenty to explore. Staff couldn't be friendlier
2023년 9월에 8박 숙박함
답변 제공: Elizabeth 님, 2023년 9월 17일
Thank you for a great review. We do hope to have you stay with us once more.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved every second! We will be back soon St. Lucia!
2023년 8월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 8월 26일
Thank you for your review. We do hope to welcome you back to our resort at some future date.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best location in St. Lucia. Unbelievable.
2023년 7월에 6박 숙박함
답변 제공: Elizabeth 님, 2023년 7월 19일
Thank you for your great review.We look forward to welcomign you at s future date.

10/10 - 훌륭해요

Ting Wei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Tasmine 님, 2023년 7월 12일
Dear Mr. Wei,Thank you for your review.We are delighted you had an enjoyable stay with us and hope to welcome you again!Sincerely,

8/10 - 좋아요

Neela

가족 여행
Beautiful and serene location. Easy access to beach and nice clean beach. Burgers at second beach are amazing. Rooms are nice but need AC it was too muggy with the rain to be able to sleep without AC. Restaurant Staff was hit or miss, they tended to be rude and inattentive, we had an all inclusive plan so maybe they were disappointed with tips, not sure, but as soon as I started giving tips things got a little better, which shouldn't be the case because I paid a lot for the all-inclusive plan. Access to sister resort, Jade Mountain is limited which is not what we were told at time of booking. Dinner needs more options, especially for vegetarians, it was same menu all 4 nights and food quality could be better. For the amount of money we paid hospitality and meals could be better.
2023년 7월에 4박 숙박함
답변 제공: Tasmine Manager - Reservations Manager 님, 2023년 7월 13일
Dear Ms. Trivedi,Thank you so much for your constructive feedback, which has been shared with our management team. We pride ourselves in the hospitality shown by our team members, one of the main reasons for many of our guests returning over and over. We are truly sorry that this was not the experience you had with us. As the only resort with an entirely vegan restaurant on the island, we would have hoped that the vegetarian and vegan choices available to our guests would have exceeded your expectations.We will review our menus to see where we can do even better. Whilst some menus are a la carte, there is also a daily changing menu made available in our Balawoo restaurant, including vegetarian options. Our sister resort Jade Mountain does not have public facilities that can be accessed without prior reservation. Anse Chastanet guests are able to make reservations at Jade Mountain for breakfast, lunch, or dinner, and also, they may book sunset cocktails on the Celestial Terrace. Thank you again for your feedback. We are truly sorry if the information you received was not adequate.Regards,

8/10 - 좋아요

Mattie Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you’re looking for a low-key, quiet, and very unique vacation…this resort is for you!
2023년 6월에 6박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 28일
Thank you for your great review. We do hope to welcome you at some future date.

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Snorkeling is excellent. If you are in to exotic food then this is the place for you.
2023년 5월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 28일
Thank you for your review, we are happy you enjoyed your stay. We do hope to welcome you at some future date.

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: Elizabeth 님, 2023년 6월 28일
Thank you for your fabulous review.We look forward to welcome you at some future date.

10/10 - 훌륭해요

Daniel

2023년 1월에 7박 숙박함

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Anse Chastenet is a slice of paradise. We stayed in a beachside room for convenient access to the beach, which we enjoyed for hours a day on comfortable lounge chairs under the protection of huts. The housekeeping staff was excellent in cleaning up the constant presence of sand and wet towels, and they're very professional and friendly, too. All of the dining options were fabulous, from the large spread of fresh and delicious food at breakfast to the beachside lunch service to various evening options, including vegan, Indian, and Creole. We also enjoyed the special meals which featured a buffet of exquisite, local food with many items to choose from. The property is small enough that you get to know staff members and others whom you see frequently but large enough to feel private. Be sure to do the Anse Mamin plantation walking tour, snorkel near the dive center, and take advantage of the best scuba diving the Caribbean has to offer. We'd come back in a heartbeat!
답변 제공: Elizabeth 님, 2023년 3월 28일
Thank you for your wonderful feedback. We do hope to welcome you at some future date,

8/10 - 좋아요

lindsey marie

2023년 1월에 6박 숙박함

10/10 - 훌륭해요

Dr Philip

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort has a level of service that truly exceeded our expectations! The rooms, food, and activities were great! We will be back.

10/10 - 훌륭해요

Jeanine

2022년 11월에 4박 숙박함

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was wonderful, the staff were very helpful and pleasant. The welcome drinks and the concierge taking your bags to the room is a nice touch. As this was a VIP hotel we had a bottle of wine chilling in the room fridge. We were also able to get an upgrade from the superior room ocean view to a garden view room which is down on the beach. The upgrade was lovely to have a larger room with outdoor socializing area. Food was very tasty and enjoyed dinner each evening at the beach restaurant. The gourmet burger at the beach bar on Anse Mamin is very tasty and highly recommended. The stairs to the treetops restaurant for breakfast is a good morning workout but you can call for the shuttle bus at any time to take you up and down to the beach. We did some snorkelling which was enjoyable. Would highly recommend this hotel. The only downfall is it is a little remote but they do offer a water taxi into soufriere daily which we utilitied
2022년 10월에 4박 숙박함
답변 제공: Elizabeth 님, 2022년 10월 12일
Thank you for your wonderful review. We look forward to welcoming you once at some future date.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location, resort architecture, staff, food, and activities/amenities are absolutely stellar! Anse Chastanet is a gem and well worth the stay!
2022년 9월에 6박 숙박함
답변 제공: Elizabeth 님, 2022년 10월 12일
Thank you for your wonderful review. We do hope to wecome you back at some future date.

10/10 - 훌륭해요

Doreen J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 6박 숙박함

8/10 - 좋아요

Limei

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very pretty. Very nice and quiet, and isolated. The food options are limited, but the amenities, such as snorkeling are a key feature.
2022년 8월에 4박 숙박함
답변 제공: Elizabeth 님, 2022년 8월 22일
Thank you for your review. We arw happy that you had a great time and look forward to welcomign you n the future.

10/10 - 훌륭해요

Jerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They Remember You!
Amazing how much of the staff remember you from year to year, and the service and perks grow with each visit. Love the view of the Pitons. If you like to snorkel or dive this is the place. Also the sunset sail was perfect. We recommend it, especially on an evening when no one else has booked. The sailboat only takes 6 guests, but you can book private, of course. The menus in the 3-4 restaurants are varied and have the Treehouse has a special menu each night.
2022년 8월에 5박 숙박함
답변 제공: Elizabeth 님, 2022년 8월 22일
Thank you for staying with us once more. Always a pleasure to know that you enjoy your stay. Hope to welcome you once more at some future date.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic blend of eco hotel and high amenity resort that made for a unique anniversary experience.
2022년 7월에 4박 숙박함
답변 제공: Elizabeth 님, 2022년 8월 4일
We are happy to know that you enjoyed your stay with us. hope to welcome you at some future date.

10/10 - 훌륭해요

Dalton Cain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for a quiet, intimate, setting for an island getaway then Anse Chastanet should be high on your list! The resort is wonderfully integrated into the hillside and surrounding rainforests and the amenities were wide ranging and exciting! The food was amazing, and only made better knowing it is all sourced locally. I'd highly recommend Anse Chastanet and I hope we have a chance to return.
2022년 6월에 6박 숙박함
답변 제공: Elizabeth 님, 2022년 7월 19일
Thank you for your review, we are delighted that you had a great stay. We do hope to welcome you at some future date.

10/10 - 훌륭해요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for more than just a typical vacation this fits the bill. The property and beaches are gorgeous, the food is outstanding and the staff is fantastic. We honeymooned here 12 years ago and had such a nice time coming back. It takes a few hours to get over no AC, but we are coming from SC where it is much hotter and was not an issue. Book a premium room here and get meals included. Take the helicopter upon arrival; it will save you time and the ride is gorgeous. We'll be back sometime again and hopefully sooner than 12 more years.
2022년 7월에 4박 숙박함
답변 제공: Elizabeth 님, 2022년 7월 17일
We are delighted to know that you enjoyed your return stay with us. We look forward to your future visits.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is great….very secluded and unique….great staff….great food….great drinks….and especially great, top notch scuba facilities…..and you don’t need to be a diver to enjoy the reef….there is a reef right in front of the resort where you can snorkel see an abundance of reef fish, octopus, crabs, eels, ect
2022년 6월에 6박 숙박함
답변 제공: Elizabeth 님, 2022년 7월 5일
Thank you for your great feedback. We do hope to welcome you back at some future date.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay. St. Lucia is so beautiful. The resort staff is so nice and accommodating. The view from our room was beautiful! There were quite a few stairs (about 200) to get from our room to the beach, but we even loved the walk through the mountain every day. There was no air condition in the rooms and I usually can't sleep when its warm, but I didn't have an issue falling asleep. We stayed busy during the day, so I was pretty tired each night. We definitely recommend Anse Chastanet and we hope we get to visit again!
2022년 6월에 7박 숙박함
답변 제공: Elizabeth 님, 2022년 6월 15일
Thank you for the wonderful review. We look forward to having you stay with us at some future date.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such an amazing stay. The dining and the staff were incredible. After boating past other resorts on the island, I do not think you can beat Anse Chastanet.
2022년 6월에 6박 숙박함
답변 제공: Elizabeth 님, 2022년 6월 14일
Thank you for your lovely review. We are happy that you enjoyed your stay and look forward to welcoming you at some future date.

10/10 - 훌륭해요

Martha 님, KELLER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was located in a beautiful and remote area.
2022년 6월에 4박 숙박함
답변 제공: Elizabeth 님, 2022년 6월 9일
Thank you for your great feedback. We look forward to welcoming you at some future date.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함
답변 제공: Elizabeth 님, 2022년 6월 9일
Thank you for your great feedback. We look forward to welcoming you once more.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Spectacular setting, comfortable rooms, great food and service and two wonderful beaches. Couldn't be better. The vacation was better than perfect.
2022년 3월에 4박 숙박함

8/10 - 좋아요

Martha 님, KELLER

2021년 12월에 5박 숙박함

8/10 - 좋아요

Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great room with a beautiful view both in front and back. 2 thing I did not like: 1) No air conditioning in the room, so it was very difficult to cool off until after dark or when in the water. 2) In order to dive we had to do their shore dive, which included taking off mask and regulator. I only wish it had not been a shore dive, it was not worth it. I've was told everyone had to do it no matter what or how many dives they had.
2021년 11월에 4박 숙박함
답변 제공: Elizabeth 님, 2021년 12월 5일
Thank you so much for your valuable feedback. As all of our rooms are individual designed, we would have loved to show you some others to ensure your comfort. Our scuba centre takes safety very seriously which is why we feel it is beneficial for all of our divers to start with a check out dive first to settle in and check out equipment and buoyancy. This has been our policy for many years and we are sorry you were disappointed.

4/10 - 별로예요

Arkadi

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Be aware that the standard rooms do not have air conditioning. Only beach rooms have ones. The rooms and interior have not been renovated or refreshed for more than a decade.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had the most wonderful time at Anse Chastenet. The property is beautiful, rooms are fantastic, food and drink were tasty but most of all.... The staff was exceptional. We will definitely be back.
2021년 11월에 7박 숙박함
답변 제공: Elizabeth 님, 2021년 12월 5일
Thank you for your valuable feedback. We look forward to welcoming

10/10 - 훌륭해요

Katherine Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We celebrated our 30th Anniversary & everything was perfect! All the staff are so wonderful, but Rajesh & Peter were so thoughtful & upgraded us to a room with a beautiful view of the Pitons & beach. Kerwin was a wonderful captain on our 2 sailing adventures with lots of fun & laughter, even allowed us to help sailing. Tyson gave us a wonderful guided hike & mountain biking excursion in the jungle & history tour of the sugar/Chocolate plantation. Nelson was a wonderful yoga instructor which we enjoyed 4 mornings. He had a perfect balance of breath, movement and meditation! We can’t wait to return to Anse Chastanet next year!
2021년 10월에 8박 숙박함

4/10 - 별로예요

Janelle

좋아요: 청결 상태
2021년 10월에 4박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 6박 숙박함

10/10 - 훌륭해요

Maya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning beauty, nature bountiful, untouched and very calming Thank you
2021년 9월에 5박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태
별로예요: 직원 및 서비스
2021년 9월에 7박 숙박함

8/10 - 좋아요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The good: -excellent beaches for snorkeling. you can see amazing things just wading in from the beach and swimming a minute or two in any direction. all other nearby resorts come to this resorts beach for diving and snorkeling -great atmosphere and food at the beachside restaurant -neat resort atmosphere in the jungle -spectacular sunsets -good job setting up nice excursions at reasonable prices The bad: -no air conditioning (very hard to stop sweating after a shower to put on clothes for dinner) -mosquitos galore -birds fly in from the forest and ravage the food on the plates at breakfast - billing was unclear. were billed for water at every meal even though we paid for a meal plan up front. consistently had charges put on our account by mistake that we had to catch and get removed. in one case we had to get a single charge corrected on three different occasions. it kept reverting back to the incorrect high number.
2021년 8월에 8박 숙박함

10/10 - 훌륭해요

Jerie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Know before you go — stairs!
The views of both Pitons and the water from nearly every room, makes the work-out stairs worth it. There is no AC anywhere but lots of ceiling fans. And, the lush tropical setting makes you feel like you’re sleeping with the birds.
2021년 8월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property sits in a remote area and is completely private. The beach area is beautiful. The staff is fantastic. We elected to pay for the All-Inclusive package, which was very nice. The food and restaurant staff were very accommodating too. The rooms are open-air. in early evening you may need the ceiling fans, and the hotel will provide floor fans too. The temperature is very pleasant at night, and there is usually a breeze. There are jungle sounds at night, but our fans usually drowned out most of it. Most will find it will lull you to sleep. The sounds won't bother most people after the first night, but the staff provides comfortable little ear plugs for sensitive sleepers. There are two bars and two restaurants, and live music. There is a spa on-site and plenty of water sports to enjoy in the crystal clear water. Enjoy!
2021년 8월에 6박 숙박함