Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay. It's disappointing to hear that our service fell short of your expectations.We appreciate you bringing these concerns to our attention, and rest assured, we will address them with our management team to ensure improvements are made. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to delivering a superior guest experience.Regards

Dear Juliet,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Sara Emilia ,Thank you for choosing Royalton St. Lucia as your resort and for sharing your experience with us.We are truly regretful to learn that we were unable to provide you with the flawless holiday experience that we aim to provide to all of our guests. Nevertheless, we have taken detailed notes of your comments, concerns, and recommendations, and have shared them with our management team for further review as we are committed to the continued improvement of every aspect of our guest vacations. We were humbled to have had you as our guest, and we hope to have the pleasure of welcoming you back to our shores for an improved holiday experience.Kind Regards,Royalton St. Lucia,Management Team

Dear TimThank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear Louise,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Kizzie,Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. We understand the importance of promptly providing a final receipt and ensuring a smooth check-out process.We take your concerns seriously, and we are currently investigating the issue to identify the root cause and prevent it from happening in the future. Please be assured that unauthorized charges are not tolerated, and we are working diligently to address and rectify this situation promptly.To assist you further and resolve the pending charges on your credit card, we kindly request that you reach out to our customer service team. Our team is committed to resolving any outstanding issues and ensuring your satisfaction.Once again, we apologize for any frustration this may have caused and appreciate your patience as we work to address and resolve these issues. We value your feedback, and it helps us improve our services for all our guests.Thank you for your understanding.Royalton St. Lucia Management Team

Dear Kevin,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Dorian,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Chareka,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Valued Guest, Thank you for rating your experience and we hope to welcome you back again. Regards

Dear David,Thank you for making Royalton St. Lucia your resort of choice and for sharing your experience with us.We are delighted to read the highlights of your enjoyment of the holiday provided to you and will ensure your commendations are shared with everyone, especially Ike who was instrumental in this success.It was undoubtedly a pleasure hosting you, we thank you for your perfect rating and we eagerly await your return.Kindest Regards,Royalton St. Lucia,Management Team.

Dear Jeffrey Allan,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Joseph,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Benedicta,Thank you for choosing Royalton St. Lucia as your resort and for sharing your experience with us.We are truly regretful to learn that we were unable to provide you with the flawless holiday experience that we aim to provide to all of our guests. Nevertheless, we have taken detailed notes of your comments, concerns, and recommendations, and have shared them with our management team for further review as we are committed to the continued improvement of every aspect of our guest vacations. We were humbled to have had you as our guest, and we hope to have the pleasure of welcoming you back to our shores for an improved holiday experience.Kind Regards,Royalton St. Lucia,Management Team.

Dear Darryl,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Santo,Thank you for choosing our resort and for sharing your experience with us.It is truly disheartening to learn that your recent visit was not an enjoyable one as our aim is always to provide enjoyable and memorable experiences to each of our valued guests. We assure you this is in no way the holiday we hoped for you nor is it a true reflection of our resort and brand. We extend our sincerest apology for any inconvenience or inconsistent service you might have encountered.We have taken detailed notes of all the comments and concerns you shared with us and have communicated them to our management team for further review and to identify areas where we can improve. We apologize again for any inconvenience caused.We would love to have the opportunity to make it up to you and provide you with an exceptional experience on your next visit.Thank you for choosing our resort, and we hope to have the pleasure of hosting you again soon.Kindest Regards,Royalton St. Lucia,Management Team.

Dear Negar,Thank you for sharing your thoughts on your recent stay. We apologize for falling short of your expectations and appreciate your feedback.We acknowledge your concerns about the dated facility and entertainment. Rest assured, we are committed to making updates to enhance our guests' experience.While we cannot claim credit for the natural beauty, we value your feedback and will work to complement it with improved amenities and entertainment options.Your comments are invaluable, and we hope you'll give us another chance to showcase our improvements in the future.Thank you for choosing us, and we look forward to the opportunity to exceed your expectations.Best regards,Management TeamRoyalton St. Lucia

Dear Monika,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Andrew,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Harvey,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Jamila,We sincerely apologize for the numerous challenges you faced during your stay with us. It is disheartening to hear that your experience fell far short of our standards, and we appreciate you bringing these issues to our attention.We deeply regret the inconvenience caused by the transportation and the condition of your room. The long ride and moldy odor are not reflective of the experience we aim to provide. Your feedback regarding the room cleanliness and maintenance has been shared with our housekeeping and maintenance teams for immediate attention.We also apologize for the delays and quality issues with room service. This is not the level of service we aspire to offer, and your experience will be thoroughly reviewed to prevent similar occurrences in the future.The concerns raised about the swim-up pool are alarming, and we will investigate this matter urgently. Your feedback regarding the pool conditions, including the water temperature and cleanliness, will be addressed to ensure a more enjoyable experience for our guests.We understand the importance of communication, and we are disheartened to hear that your complaints were not effectively addressed during your stay. We will review our processes to ensure that guest concerns are promptly and appropriately handled.Please be assured that your feedback is taken seriously, and we are committed to making the necessary improvements. We would appreciate the opportunity to discuss your experience further. If you could provide additional details, including your reservation information, it would assist us in investigating these issues thoroughly.Once again, we apologize for the inconveniences you faced, and we hope to have the chance to regain your trust in the future.Kind regards,Royalton St. LuciaManagement Team.

Dear Ashley,Thank you for making Royalton St. Lucia your home away from home and for taking the time to share your experience with us. We are delighted to learn that your holiday experience was thoroughly enjoyed.It was undoubtedly a pleasure hosting you and we eagerly await your return.Kindest Regards,Royalton St. Lucia, Management Team.

Dea Zuzanna,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Jessica, Thank you immensely for sharing such a glowing review! We're thrilled to hear that you had the best experience at our hotel. Your kind words about our helpful and friendly staff, amazing food, and stunning beach mean the world to us.We're delighted to have exceeded your expectations, and your recommendation is the highest compliment we could receive. We look forward to the pleasure of welcoming you back for another exceptional stay!Warmest Regards,Royalton St. Lucia,Management Team.

Dear Isaac Dewater ,Thank you for making Royalton St. Lucia your resort of choice and for sharing your experience with us.It is disheartening to learn that some aspects of your experience did not meet your expectations. We genuinely hope to have the opportunity to welcome you back, providing you with the exceptional experience you deserve.Warm Regards,Royalton St. Lucia,Management Team.

Dear David,Thank you for making Royalton St. Lucia your home away from home and for sharing your experience with us.Your highlights of our palatable cuisine and the overall holiday provided are greatly appreciated and we will ensure your high praises are shared with everyone.It was undoubtedly a pleasure hosting you, we thank you for your perfect rating and we eagerly await your return.Kindest Regards,Royalton St. Lucia,Management Team.

Dear Franco,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Mark,Thank you for taking the time to share your feedback with us. We sincerely appreciate your insights. Your comments about the room issues, maintenance concerns, and the overall experience are valuable, and we take them seriously.We understand the importance of maintaining a high standard, and I want to assure you that your feedback will be shared with our team for immediate attention and improvement. We are committed to addressing these issues to enhance the overall guest experience.We truly value your honesty, and it's through feedback like yours that we can identify areas for growth. Your satisfaction is our priority. and I'm sorry that we fell short of your expectations. We hope you give us another chance in the future to provide a better and more enjoyable experience. Thank you again for your feedback.Warmest Regards,Royalton St. Lucia,Management Team.

Dear Dushyantha,Thank you for choosing Royalton St. Lucia for your recent visit.Our team is grateful for your visit, however, it is regrettable to learn that we did not exceed your expectations throughout your trip.We wish to apologize for any inconveniences you may have experienced during your stay. Your willingness to share your thoughts is very much appreciated. Our team is committed to providing our guests with the highest quality services and facilities and we sincerely regret if you felt like we fell short of our goal in this instance. Although our resort team takes all the necessary steps to ensure that our guests are assisted should a concern arise during their stay, we will also be sharing your comments with the respective managers for further review as we are continuously making improvements to better our service for our guests.We sincerely hope that you will allow us the opportunity to regain your trust on a future visit with us. You can also reach out to our Post Travel Specialist should you have any lingering concerns.Regards,Royalton St. LuciaManagement Team.

Dear RAJEEV,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Dehhia,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Jean-Philippe,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.Please accept our sincerest apology for any inconsistent service and inconveniences you experienced during your stay, this is certainly not the outcome we hoped for as guest satisfaction is our priority and we would like to assure you that our team is working assiduously to improve and maintain the standard of service which our resort is known for.Our quality team is strategically placed throughout the property to ensure resort policies and rules are being maintained; nonetheless, your comments have been noted and shared with the team for further review and follow up.Whilst an apology will not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to a future experience which will surpass your last.Regards,Royalton St. LuciaManagement Team

Dear David Karl,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Marat,We are grateful that you chose our resort and took the time to share your feedback with us.Your kind words about the hospitality of our hosts. However, we understand that we may have fallen short of your expectations during your stay, and apologize for any inconvenience or inconsistent services you may have encountered. We greatly value our customers' feedback, and take your concerns and recommendations seriously. You'll be pleased to know that we will be sharing them with our Management Team to ensure that we continue to improve our service standards and product quality. We regret that we were not able to attend to your concerns while you were still with us, as we strive to make immediate improvements to enhance our guests' experiences.Nonetheless, we are honored to have had the opportunity to host you, and sincerely hope that you will consider returning to our resort. We are committed to exceeding your expectations and addressing any negative perceptions you may have of our brand.Warmest Regards,Royalton St. Lucia Management Team.

Dear Cheryl,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Jill Aaron,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team.

Dear Shahab,Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us.Our team values your feedback as this information allows us to identify our areas of opportunities for improvement. Please accept our sincerest apology for any inconsistent service you received throughout your stay, your concerns were duly noted and shared with the respective managers for further review and follow-ups. We always aim to provide the highest level of service to our valued guests and the necessary measures will be implemented to avoid any future recurrence.It is our sincerest hope that you grant us another opportunity to host you again so that we can deliver an experience that will surpass your last.Regards,Royalton St. Lucia Management Team.

Dear Marie,Thank you for choosing Royalton Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again. Regards,Royalton Saint LuciaManagement Team

Dear Olga,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.Please accept our sincerest apology for any inconsistent service and inconveniences you experienced during your stay, this is certainly not the outcome we hoped for as guest satisfaction is our priority and we would like to assure you that our team is working assiduously to improve and maintain the standard of service which our resort is known for.Our quality team is strategically placed throughout the property to ensure resort policies and rules are being maintained; nonetheless, your comments have been noted and shared with the team for further review and follow up.Whilst an apology will not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to a future experience which will surpass your last.Regards,Royalton St. LuciaManagement Team

Dear rIMA,Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us.Please accept our sincerest apology for any inconsistent service received throughout your stay, this is certainly not the typical experience we strive to deliver to our valued guests, and in order for us to improve, your concerns will be treated as areas of opportunity for improvement by our department heads.Our team members usually aim to do a great job of attending to each guest's individual needs and we try to make it easy for guests to reach out directly to our Guest Service Team who can remedy any shortfallings during your stay with us. Nonetheless, your comments were shared with the respective managers for further review and follow-ups.Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you.Regards,Royalton St. LuciaManagement Team.