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카멜롯 비치 스위트 여행 후기

3 out of 5
카멜롯 비치 스위트
603 N Mandalay Avenue, Clearwater Beach, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 111개 이용 후기 중 57개" "
평점 8 - 좋아요. 111개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 111개 이용 후기 중 11개" "
평점 4 - 별로예요. 111개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 111개 이용 후기 중 5개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jennifer

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great. We had public parking assigned to us during peak beach hours we were unable to find a spot in dedicated areas. Hotel was great. Clean. Quiet. We will be back.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Kimberly June

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was secluded and private, yet right down the road from all clearwater beach has to offer! Perfect for relaxing. The pool was perfect!
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 숙박 시설 상태 및 시설
Very nice
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very unique property with an old Florida vibe that distinguishes it from the surrounding properties. The exterior has a charming art deco design. We stayed in a larger one bedroom corner unit that was spacious & comfortable. 2 Tv's with cable . Living /dining room. A well equipped kitchen. Lots of fluffy towels. The bed sheets were super soft &:smooth. A nice easy access heated pool, towels provided & right across from Clearwater Beach! The staff are incredible and very accommodating. Thanks to Kim, Jackie & Tony for helping make our stay most memorable. Highly recommend!
2024년 2월에 8박 숙박함
답변 제공: Jaci 님, 2024년 3월 7일
Thank you for the wonderful review. We look forward to hosting you again when you're in the Clearwater Beach area.Jaci

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Jaci 님, 2024년 2월 20일
Cynthia,Thank you for posting a review for our property. We will be sure to congratulate our staff.

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 3박 숙박함
답변 제공: Jaci 님, 2024년 2월 9일
Thank you for posting your review. We take pride in our property and enjoy taking care of our customers. Posting this review gives us the opportunity to thank them for a job well done.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Jaci 님, 2024년 1월 30일
Jason,Thank you for posting a review in regards to your stay at our property. Reviews assist us correcting any items that may need attention as well as congratulating our staff on a job well done.JaciGuest Services

8/10 - 좋아요

james

좋아요: 직원 및 서비스
Not what I expected
The suites are individually owned and ours was not well maintained, and the silverware was not fit to be used when we arrived. The TV was unreliable and the system froze every day. The on site staff did their best to sort this out but I would not recommend this place
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed here for 4 nights this fall, as we were attending a music festival nearby. Great location, close to the beach and several restaurants, and a lot quieter than other properties to the south. this was our first visit to Clearwater, and we're already planning our return visit next year, in large part because of our great stay at the Camelot. We needed to extend our stay by one night, and they easily accomodated our request.
2023년 10월에 3박 숙박함
답변 제공: Jaci 님, 2023년 11월 11일
Thank you for taking the time to write a review about your stay with us. We agree that we are in a great location. We enjoy taking care of our visitors. We will look forward to seeing you next year.The Camelot Team

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Basic - close to beach and affordable
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Joseph 님, Cashion

연인과의 여행
The walk to the beach is about 3 minutes straight down the street to the beach entrance walks right past a very good restaurant right on the beach. Beach chair and umbrella rental is right on the beach here. Hotel has beach chairs you can borrow; if you wanna buy a cheap travel sun umbrella you can save on that rental everyday you are there. I bought a couple of good umbrellas for cheap on ebay.. peir 60 is a 2 minute drive; good fishing and has bait shop with pole rentals and restroom along with other gifts and conveniences for sale. You can also buy frozen bait at Publix nearby(open at 7am). Nice fuel station right across from resort; has food,lotto, little section of pain relievers and condoms, wide selection of snacks and beverages, bag ice etc.. really nice convenient fuel station. Need to get to pier between 8 and 9 am for best parking also has swimming and beach stuff rentals(twice the cost of the rentals that are located on the beach across from the resort)
2023년 10월에 4박 숙박함
답변 제공: Gm 님, 2023년 10월 24일
Joseph,We are pleased that you enjoyed your stay at Camelot Beach Suites. We agree, we are ideally located on the beach with accessibility directly across the street. Several great restaurants and stores within walking distance. Camelot Staff

10/10 - 훌륭해요

Paul 님, pittsburgh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility and so close to the beach.
2023년 9월에 4박 숙박함
답변 제공: Jaci 님, 2023년 10월 8일
We're glad that you enjoyed your vacation with us. We enjoy ensuring that our guests are happy.

10/10 - 훌륭해요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great experience! Will definitely stay here again! ~Krissy & Noah
2023년 9월에 1박 숙박함
답변 제공: Jacfi 님, 2023년 10월 8일
We look forward to seeing you again. We enjoy providing our guests a great experience. Thank you.

6/10 - 괜찮아요

Mario

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Paul 님, pittsburgh

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to beach and other sites in Clearwater Beach.
2022년 8월에 5박 숙박함
답변 제공: The Camelot Team 님, 2022년 8월 23일
Thank you so much for your review. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: The Camelot Team 님, 2022년 8월 23일
Thank you so much for your review. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Rafael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, clean and quiet. Christie is awesome. She makes you feel like family. Short walk to the sand and convenient to good food and shopping. Pool is always clean but that pool guy has the personality of a brick wall. Bathrooms are small but it is an older building and it is very well kept so it is what it is. I would definitely stay here again.
2022년 5월에 7박 숙박함

2/10 - 너무 별로예요

Daphne R.

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 7박 숙박함
답변 제공: Care Team 님, 2022년 6월 1일
Thank you for your review. We are sorry that you were not happy during your visit. We addressed each concern you had but unfortunately, that was not sufficient for you. Best wishes for your future travels and hopefully the next property you visit will meet your needs better.

10/10 - 훌륭해요

Jill

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed here twice and love it! A nice small safe place across the street you got the beach! Chairs, toys to use. Just perfect your grandchild can take a nap and you can be at the pool and never worry
2022년 4월에 3박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for the price
2021년 11월에 2박 숙박함
답변 제공: Vincent 님, 2022년 2월 8일
Thank you Robert. Camelot prides ourselves on providing one of the best travel values on Clearwater Beach. Our advantage comes from having mini-granite countertop kitchens in all our hotel rooms and Suites. Add this to one of the best central locations on the beach... within walking distance to almost everything of value and Camelot becomes one of the Best Value buys on Clearwater Beach. Perfect for couples and small families.

10/10 - 훌륭해요

Lisa Noelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jackie was great. She called and told us we could check in early. Our room was cozy and clean. We were extremely happy with everything. We walked to everything.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Maria c

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
Very good
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice and convenient.
2021년 12월에 3박 숙박함

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything in the area.
2021년 11월에 2박 숙박함

8/10 - 좋아요

Jerrald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, it was a good stay. Great location, easy check in and checkout, clean. The sofa and beds were not particularly comfortable.
2021년 10월에 2박 숙박함
답변 제공: The Camelot Team 님, 2021년 11월 1일
Thank you for letting us know, we will check out those beds. Hope to see you again soon.

10/10 - 훌륭해요

Paul 님, pittsburgh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location to the beach without feeling far removed from eateries and small shops.
2021년 10월에 4박 숙박함
답변 제공: Camelot Team 님, 2021년 11월 1일
Thank you so much for staying with us. We hope you return real soon!

10/10 - 훌륭해요

Dori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable
The unit was cozy and comfortable. Pool was clean and refreshing. Refrigerator, microwave, toaster, dishes, and coffee maker were all provided. It’s a very short to walk to beach and restaurants. Will definitely stay again.
2021년 7월에 5박 숙박함
답변 제공: Camelot Team 님, 2021년 8월 3일
Thank you so much for your kind words. We look forward to hosting you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was wonderful... The only thing was the gate slammed everytime someone would walk in and out of it. And its all you heard. Staff was freindly.
2021년 7월에 3박 숙박함
답변 제공: Camelot Team 님, 2021년 8월 3일
Thank you for your review. This is the first we have heard of the gate slamming from a guest and will certainly address it with property management. We look forward to hosting you again.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 3박 숙박함
답변 제공: Vincent 님, 2021년 5월 4일
Thank you Kevin. The Camelot Team led by GM, Vickie, prides themselves on attentive Guest service and ultra clean rooms. Nice of you to notice....

10/10 - 훌륭해요

Manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lindos momentos
Pasamos un fin de semana inolvidable. El serbicio y la ubicacion . Todo muy bueno
2020년 9월에 2박 숙박함
답변 제공: Camelot Team 님, 2020년 9월 15일
We enjoyed having you stay with us and look forward to hosting you again very soon!! Thank you for your kind words!

10/10 - 훌륭해요

Marilys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 2박 숙박함
답변 제공: Camelot Team 님, 2020년 9월 15일
Thank you for your review! Hope to see you again soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here
Great place to stay , we walked to the beach better side of the beach too ( umbrella/chair rental is only 20 a day as opposed to beach by the pier is 44.00 a day )Within walking distance to everything .
2020년 7월에 5박 숙박함
답변 제공: Camelot Team 님, 2020년 8월 3일
Hi David, thank you very much for the great review and we are so happy you had a good time during your visit. We look forward to hosting you again.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice motel, very clean and in a central place near the beach, stores and restaurants.
2020년 6월에 2박 숙박함
답변 제공: Camelot Team 님, 2020년 6월 29일
Thank you so much for your kind review. We enjoyed hosting you and look forward to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gem of a place located in the middle of delicious restaurants close to the beach! The rooms are super cute!!
2020년 6월에 2박 숙박함
답변 제공: Camelot Team 님, 2020년 6월 16일
Thank you so much for your kind words. We look forward to hosting you again!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay!
My daughter and I were traveling for a beach volleyball tournament and booked a little late. I normally wouldn't choose a "motel" (we're scaredy cats about outside rooms) but there weren't many options left. So we very hesitantly booked Camelot Suites. And we're so glad we did! It was super cute and quaint, very clean, had everything we could possibly need and Vickie was amazing. She was beyond helpful and friendly and for that alone we wouldn't hesitate to stay again, the other great things are just bonuses!
2020년 1월에 3박 숙박함
답변 제공: Camelot Team 님, 2020년 3월 10일
Thank you so much for staying with us and we are thrilled that you enjoyed your visit. We hope to see you again real soon!

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Management 님, 2019년 12월 9일
Thank you for staying with us and we hope you return again soon.

4/10 - 별로예요

Nancy 님, Sebastian Fl

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing unique. I had bites after three nights there. I found old blood stains on the sheets. Not happy at all.
2019년 11월에 4박 숙박함
답변 제공: Management 님, 2019년 11월 14일
Thank you for your review. We apologize that you had a negative experience and would have loved to address any issues immediately had they been brought to our attention. We actually asked you prior to your departure how everything was and if you needed anything and we were told all was well, so we are bit confused. We have inspected the room you stayed in and found no issues. Sheets sometimes have spots from sun tan oil or cosmetics used by guests and we do our very best to sort out any linens that are worn or stained. We take utmost pride in our customer service and we always strive to create a wonderful experience for our guests.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location and great management love this place👍
2019년 10월에 2박 숙박함
답변 제공: Vincent 님, 2019년 10월 29일
Thank you for recognizing Vickie and her staff for doing a great job of serving you during your stay with us. Camelot's location is perfect for accessing the beach and walking to 5 of the most popular restaurants on the island. Hard to improve on this great central location to everything.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No bathroom facilities outside of room No lobby or check desk. However Vicki was wonderful
2019년 10월에 2박 숙박함
답변 제공: Vincent 님, 2019년 10월 22일
Yes we all agree...Vickie is wonderful. She cares about our guests and it shows in how special she makes you feel when you book a stay with us. As far as public bathrooms...At Camelot, you are no farther than 50 feet from your own private bathroom in your room....and although our office is small, Vickie makes it work for getting you all checked in quickly. We find our Camelot guests don't mind the extra frills and it is reflected in our daily room prices that offer a modern kitchenette in every room and savings that has Camelot rated as one of the best value small properties on popular Clearwater Beach.

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would have liked for the shower to be bigger but its not going to stop me from going back. Better pillows on the bed would have helped too.
2019년 8월에 5박 숙박함
답변 제공: Vincent & Vickie 님, 2019년 8월 29일
Thank you for ranking us so high in location and guest service. A pillow may be a little too soft but guest service should always be delivered with style. New pillows are now in the room and we welcome your return visit with a restaurant gift certificate for being such a kind guest. Just see Vickie upon your return.

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleanliness of the pool, rooms. The staff very friendly
2019년 6월에 2박 숙박함
답변 제공: Management 님, 2019년 8월 15일
Thank you very much for your review and we look forward to hosting you in the future. Vickie and team

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location made trip amazing
My daughters and I came down to see some family in the Tampa area. They want to go back yearly now due to the great time we had at the Camelot Suites and in Clearwater. Just north of the main area, the location provides easy access to the beach without all of the crowds. The Palm Pavilion Inn is only one block away with amazing food and service. We will be back again next year!
2019년 6월에 3박 숙박함
답변 제공: Management and Staff 님, 2019년 6월 18일
Thank you so much for your review. We thoroughly enjoyed having you and your daughter stay with us. We look forward to hosting you again soon.

10/10 - 훌륭해요

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반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very laid back, but the beds are super soft...not great for those who like a firm bed.
2019년 5월에 2박 숙박함
답변 제공: OTA Support 님, 2019년 5월 28일
Thank you for staying with us. e look forward to your next visit.

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and clean. A great location. Our tub was not draining properly and it was fixed that day!
2019년 4월에 2박 숙박함
답변 제공: Management 님, 2019년 4월 29일
Thank you for your kind review. We look forward t hosting you again very soon. Your friends at Camelot.

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 7박 숙박함
답변 제공: Manager 님, 2019년 1월 2일
Thank you so much for staying with us. We look forward to hosting you again.

10/10 - 훌륭해요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I will be returning to this hotel . i loved it . the staff very friendly .so are the neighbors that live around area it was very relaxing . the room was clean .the beds were ok if you love cushion i slept fine my husband did not . but i will refer everyone i know to Camelot beach suites hotel. It comes with a stove top . so you dont have to eat out everynight . and the price is very reasonable . I give this hotel a 🌟🌟🌟🌟🌟 rating
2018년 12월에 8박 숙박함
답변 제공: Manager 님, 2018년 12월 27일
Thank you so much for staying with us. We look forward to hosting you again.

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place was grossly misrepresented by Expedia and Camelot's website. Don't be fooled by the photo. What was billed as a "resort" was nothing more than a motel. The manager we met was initially hard to find as there was no internal office but rather what was more like a kiosk. We were given a key and the manager Vicky told us there was no maid service, and no pets allowed. Their website told the opposite. Other guests had dogs, we couldn't bring ours. Internet was horrible, ultra slow. TV was internet driven are required 2 remotes to get any channels. Kitchen area was greasy/nasty, we had to clean. Cell phone reception was impossible the first day, as if the signal was jammed, and after it finally appeared, the signal was weak. The bathroom was tiny and smelled like urine the whole time. Dust all thru the room (wife is allergic to dust). Coffee pot was not clean. There was an older gentleman, who worked the weekend in a helping, custodial role, I think Hispanic looking who was very pleasant, approached us by the pool, smiled asked if we needed anything. Pool was clean, not heated. Motel was not full by any means. Close to the beach though, which was nice. I will not stay there again, nor will I recommend to anyone who is looking to have a pleasant place to stay and sleep. Way too pricey!! If we thought it was possible we would ask for a refund.
2018년 10월에 4박 숙박함
답변 제공: Manager 님, 2018년 10월 12일
Thank you for your review. We are sorry you did not enjoy your visit. The room you stayed in was a studio with two double beds which you requested through Expedia. We are pet friendly but not all rooms are pet friendly and you did not request a pet friendly room when you booked with Expedia nor did you arrive with a pet so we are confused by your comments. We wish you had brought any issues to our attention or to our staff who greeted you and asked you at the pool if you needed anything. We pride ourselves in providing excellent customer service and a clean well appointed room as other reviews attest to. We have not experienced any issues with internet or telephone service but would have certainly tried to help you had we known you were having a problem. Again, thank you for your review, we will certainly address your specific concerns.

10/10 - 훌륭해요

Marty 님, Washington DC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff contacted me by phone to tell me where keys are or were, but stayed overtime to check me in. Place was clean, properly stocked with coffee, etc.. No complaints - It's an older building a block from the beach and public access to it, each unit is a condo and individually owned so there's no cookie cutter room! Staff changed my room to more desirable (for me) based on availability when i arrived - Expedia listed only a certain type on the site. Would go back, for sure.
2018년 9월에 2박 숙박함
답변 제공: Manager 님, 2018년 9월 25일
Thanks so much for your review. We look forward to hosting you again!

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스
2018년 8월에 1박 숙박함
답변 제공: Management 님, 2018년 8월 30일
Thank you for your review. We look forward to hosting you in the future

2/10 - 너무 별로예요

Dana 님, Pittsburgh, PA

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
The room was filthy! The bed was full of sand. There is no staff on duty past 4:00, so there was no one to complain about the sandy beds to. The linens and towels were so old they actually smelled. The old brown bath towels looked like something you would wash a car with. Tbe drain in my shower was broken, we had to shower with sandals on. We only received 4 towels, and when asked for more they said they would not give any more out. And you have to take your own trash to the Dumpster when you leave. My room also stunk like cigarettes from people smoking directly outside my door. Run far from this dump. It looks nothing like the pictures and you will feel dirty the whole to time you are there!
2018년 8월에 3박 숙박함
답변 제공: Management 님, 2018년 8월 26일
Thank you for your review. We wish you would have told us of any of these issues during the three days you were here. We were not made aware of any of the problems you state above except your request for more towels. We were happy to give you more towels as you asked for but we needed to exchange them for your used ones. We knocked on your door to exchange them but you had left without exchanging your used towels for fresh ones. We do not require you to take your trash to the dumpster, we simply let you know where it is located if you would like to empty it. We are sorry that you were not pleased with our property. We take great pride in providing excellent accommodations, customer service and quaint setting at affordable prices.