객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi

수퍼 8 바이 윈덤 클리어워터/세인트 피터즈버그 에어포트 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 1000개 이용 후기 중 206개" "
평점 8 - 좋아요. 1000개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 184개" "
평점 4 - 별로예요. 1000개 이용 후기 중 163개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 193개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Naiomi

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
this property need to be more cleaning the areas just smell very bad and the rooms as well in the lobby area say non smoking area and one guy was in front door just smoking. The humidity was very horrible in the room we all just terminated with allergies that is horrible :(
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Weslin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches in the room
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Vera

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not a good place to stay, for quite a lot of money
2024년 4월에 1박 숙박함
답변 제공: Guest Services. 님, 2024년 4월 20일
We are sorry that you didn't have a pleasant expereince during your recent stay. The pricing was on par for the area and the time upon arrival. Thank you for your business with us and we hope that you give a second chance to give you a better expereince. Just walk on it and see us.

10/10 - 훌륭해요

Birger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liegt günstig zu den Stränden
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Birger,Wir freuen uns, dass die Lage unseres Hotels in der Nähe der Strände für Sie praktisch war. Wir hoffen, dass Sie Ihren Aufenthalt insgesamt genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen.

10/10 - 훌륭해요

Y. Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to find and somewhat private
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Y. Manuel,We appreciate your feedback on the location of the hotel, thank you for sharing your experience with us. We strive to provide a comfortable and convenient stay for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to our management team.

2/10 - 너무 별로예요

Jesse

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Several cockroachs seen crawling across the floor at 11 at night while using the restroom. Let the front desk know and was provided a can of big spray and was told sorry. Then when checking out in the morning and again relaying the bug problem but was this time ignored and completely disregarded my complaints and tolde to call the number on the wall and he would answer and do nothing about it. If you like roches and disrespectful employees then book a room ASAP.
답변 제공: Guest Services 님, 2024년 3월 27일
Thank you for your response. We appreciate your forth-coming and letting us know that there was an issue. We took your words and called in pest control to take care of the issue within hours of your check-out. We would like to extend an invite for a future reservation to come pay us directly and experience a better room and stay. Thank you for your review.

4/10 - 별로예요

Laura

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very old and not updated. Room smelt musty and stinky like a bowling alley. Overall stay was ok, not preferred. Woke up to guy that stayed at hotel who had his tires slashed by a prostitute who had approached him the night before that he turned away. Do not recommend this place.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 27일
We appreciate your review and are saddened that this situation had occured. Everyday we try our best to satisfy all guests.We also recommend that all guests refrain from getting involved with anyone who you do nto know as poor situations like this occur. Rest assured though that the situation has been handled and a follow up with the other guest was already made.

10/10 - 훌륭해요

Bhagyesh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Bhagyesh,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for staying with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Cristian

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Cristian,We're thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience!

4/10 - 별로예요

Philip

별로예요: 청결 상태
The room smelled of smoke and was dirty. Left and went another place
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 7일
We are sorry to hear that you were displeased that you room was not up to par. We would have done something about it if we were told and right away instead of being lied too. Please consider giving us another try in the future.

8/10 - 좋아요

Reinaldo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Reinaldo,Thank you for taking the time to share your feedback with us. We value all guest comments to improve our services for future stays. If you have further details to discuss, please feel free to reach out to our management team directly. Your input is appreciated as we strive to enhance our guests' experiences.

2/10 - 너무 별로예요

Don

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel was terrible dirty.Even for motel 8 for 155.00 a night you should have a clean place to stay ,never again .
답변 제공: Manager 님, 2024년 2월 24일
Hello Don,We appreciate your feedback regarding your recent stay with us. It's important that we know about your experience. Please reach out to the management team directly to discuss your concerns further. Your input will help us improve our services for all our guests.

4/10 - 별로예요

JOEL 님, san jose del monte

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👎
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello JOEL,We are disappointed to hear about your experience and truly value your feedback. We encourage you to reach out to our management team directly to discuss your concerns in more detail. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Svenja

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Laken waren schmutzig, das Zimmer insgesamt war nicht sonderlich sauber und wir hatten eine Kakerlake im Zimmer. Hotel ist sehr heruntergekommen, sehr laut. Frühstück kann man nicht so bezeichnen… Es gab halt Kaffee und Gebäck. Würde ich zu diesem absurden Preis niemandem empfehlen . Der Mitarbeiter beim Check in am Abend war nett
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Svenja, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

Gary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very dirty and seemed very unsafe as security locks were broken on side doors.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Gary, We take all feedback seriously and will address your concerns with our team to ensure a safe environment for all guests in the future. Thank you for bringing this to our attention.

4/10 - 별로예요

Gary

출장 여행, 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Had to lift up back of stool to flush, and sheets and towels and bed spread had stains 😢.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Gary, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues mentioned to ensure a more pleasant experience for our future guests. Thank you for bringing this to our attention.

4/10 - 별로예요

Valentín

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las sábanas y frazadas estaban sucias. Mal olor en general en la habitación. No lo recomiendo para nada.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Valentín, Lamentamos escuchar que tu estancia no alcanzó tus expectativas. Valoramos tus comentarios y los transmitiremos al equipo de limpieza para garantizar que se tomen las medidas necesarias. Esperamos tener la oportunidad de brindarte una experiencia mejor en el futuro.

6/10 - 괜찮아요

Landy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Tremendous smell of marijuana.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Landy, We apologize for any inconvenience caused during your stay. Our hotel strictly enforces a non-smoking policy, and we appreciate you bringing this matter to our attention. We have since addressed this issue and taken appropriate measures to ensure that all guests have a comfortable and enjoyable experience. Thank you for your feedback, and we hope to welcome you back in the future.

2/10 - 너무 별로예요

Urjit 님, Tampa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was very dated, towels unclean and torn
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Urjit,We regret to hear about your experience with the room condition and towels. Our team strives to maintain a high standard of cleanliness, and we apologize for any oversight. We appreciate your feedback and will share it with our housekeeping department to ensure improvements are made. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Michelle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
H
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Michelle,We apologize for any disappointing experiences you encountered during your stay. We appreciate your feedback and will forward it to the appropriate department for review. Thank you for bringing these issues to our attention, as it helps us strive for better guest satisfaction. Please feel free to contact our management team directly to further discuss your concerns.

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to a PSTA complex, making getting around pretty convenient. Breakfast and the staff in general were accommodating and friendly. The only issue I had was the thunderous noise (from 10pm-4am) coming from the upstairs neighbour. I raised the issue with the night staff and was pleased to find the issue resolved the next night. For the value and location, I would recommend this Super 8.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Craig, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our property conveniently located and enjoyed our friendly staff and breakfast. However, we apologize for any inconvenience caused by the noise from your upstairs neighbor. We are glad that our night staff was able to address the issue and that it was resolved the next night. We appreciate your recommendation and hope to welcome you back in the future.

4/10 - 별로예요

Allan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ikke så godt
Gammelt og slidt. Trænger til en opgradering både indvendigt og udvendigt. En ordentlig rengøring ville også hjælp og fik man så også rigtig varmt vand i hane ville det da være en alvorlig forbedring.. Ok til en overnatning
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Allan, Thank you for sharing your feedback with us. We appreciate your comments regarding our hotel. We continuously strive to improve our facilities and services. We apologize for any inconvenience you may have experienced during your stay. Your input will be shared with our team for further review. We hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Steven

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never Again
2024년 1월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 1월 15일
We appreciate you and your business. It was a privilege to have had you and your family here. it is with our sincerest apologies that you were not satisfied with your stay. We are thankful though that after a few tries we were able to get a room for you with a safe that was not locked. If you ever give us another shot in the future, please come see us directly. Thank you.

10/10 - 훌륭해요

valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth the stay dingy towels and internet sucks no strong connection
2024년 1월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 15일
Thank you for your review. We appreciate your business and hope to retain it in the future. Just come on in and see us directly so that these issues can be fixed for you and all of our guests.

10/10 - 훌륭해요

Lucie

2024년 1월에 1박 숙박함
답변 제공: Fron Desk Supervisor 님, 2024년 1월 15일
Thank you very much for the wonderful review. We are stoked to have had you here with us along with your family. Please consider us again in the future.

4/10 - 별로예요

Tiffanie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Furniture stained and worn. Rust on lamps. Floor boards loose.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 14일
We are sorry to hear that your stay was unpleasant. Please consider coming and visiting us again in the future by purchasing a room directly with the establishment so that we can possibly change your mind on your review.

6/10 - 괜찮아요

brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Solo travel looking for a cheap hotel
Hotel staff was very nice and helpful but the building is run down with new beds and flat screens tv
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello brian, Thank you for your feedback. We appreciate your kind words about our staff and their helpfulness. We continuously strive to improve our facilities to meet our guests' expectations. We value your feedback and will take it into consideration as we plan future renovations.

6/10 - 괜찮아요

Mohamed Amine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building is very old, the carpets are stained and the room has a weird smell. The breakfast was disappointing too, the cereals looked like they were there for months as they were not crunchy. The only food that was eatable are the toasts and yogurt. The staff was helpful though and they were doing their best for the customers.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Mohamed Amine, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our helpful staff and their dedication to our guests. We take your comments about the condition of the building and the room smell seriously and will forward them to our management for review and improvement. As for the breakfast, we will address your concerns with our team to ensure that the quality and freshness of our offerings are up to our standards. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

10/10 - 훌륭해요

Tasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 26일
Thank you for your review. Please have a wonderful New Year coming up. Stay safe.

6/10 - 괜찮아요

jamie

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello jamie,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, please reach out to us directly so that we may address any concerns. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Robert

좋아요: 직원 및 서비스
Close to PIE which I needed
2023년 12월에 1박 숙박함
답변 제공: Chace, Front Desk supervisor 님, 2023년 12월 24일
We are thankful to have had you stay here. Have a safe flight home.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No going back
Wasn't the best employee a little slow and the beds sucked.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Dear Guest,We apologize for any inconvenience you may have experienced during your stay. Our team strives to provide efficient service, and we appreciate your feedback to help us improve. We also take your comments regarding the beds seriously and will share them with our management team for their review. Thank you for choosing our hotel, and we hope to welcome you back for a much-improved experience.

10/10 - 훌륭해요

Spencer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 13일
Hello Spencer,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. We hope to welcome you back soon for another great stay!

8/10 - 좋아요

Leslie Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff. Clean rooms with room service every day. Indoor connecting corridors with lift/ elevator. Simple but quite sufficient cereal, toast, pastries, yogurt breakfast with coffee and fruit juice. Would stay there again.
2023년 11월에 9박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Leslie Michael,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our friendly and helpful staff, along with our clean rooms and daily room service, met your expectations. We're glad you found our breakfast options to be sufficient and enjoyed the convenience of our indoor connecting corridors and elevator. It would be our pleasure to welcome you back for another stay in the future!

2/10 - 너무 별로예요

Lorenzo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were rude and very unaccomdating
2023년 11월에 1박 숙박함
답변 제공: Guest Manager 님, 2023년 11월 10일
We appreciate your business however, we do not appreciate trouble makers and individuals who have had disturb the peace multiple times in a three day period. We are always welcoming towards all guests but the reciprocation must be shown back. Again, in respect to our establishment it was not kind of you to destroy our room during youyr three night stay.

10/10 - 훌륭해요

Eli S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 11월 8일
Thank you for your gracious response of a perfect score for our establishment. It is our honor to have had you here and we are looking forward to seeing you again and giving you the same perfect treatment. Come see us again and book directly with us.

4/10 - 별로예요

Amer

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mediocre hotel. Could do with a refurb.
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 2일
Thank you for review and rating. We are displeased that you did not enjoy your stay. We would love to invite you back so that we can change your mind about our establishment. Book directly so that we can better serve you.

8/10 - 좋아요

John

2023년 10월에 1박 숙박함
답변 제공: Chace, Front Desk Supervisor 님, 2023년 10월 30일
Thank you sir for your great review of our establishment here in Clearwater, Florida. We hope you and yours had a delightful time while you were in town. Please come see in the future.

8/10 - 좋아요

Julian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Freundliches Personal und sauber. Zimmer mit zwei Erwachsenen und zwei Kindern etwas klein, aber OK
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Julian,Thank you for your kind feedback! We are sorry that the room size did not quite meet your expectations. Please let us know if we can be of any assistance or any concerns you wish to share, you can always reacho out to us via our customer care email.

10/10 - 훌륭해요

Fernando

2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Fernando,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had a great experience during your stay at our hotel. We strive to provide exceptional service and it is rewarding to know that we met your expectations. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

4/10 - 별로예요

C

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty & Disgusting Throughout!
This Super 8 is really dirty, including stained linens on beds and very stained and dirty carpets. When entering the hotel, we were met with a super heavy bug spray smell. The front desk employee who checked us in was angry that we had used Hotels.com and not booked our room directly with the hotel. Terrible experience!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
Hello C, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

Byron

2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 17일
Thank you so much for the good rating upon our establishment. We hope to see you again in the future.

2/10 - 너무 별로예요

Clemencia 님, Las vegas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Clemencia, It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Antonio

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Antonio, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will not be staying here again. Even the towels were dingy
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 22일
Thank you for your review. It is with a great displeasure that your stay was not to your standard. We would like to have another shot at servcing you in the future. Please come visit us directly by walk-in directly and we will change your mind from a 1 star to a 5 star. See you down the road.

10/10 - 훌륭해요

Mariana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price and friendly staff! Good place to spend a night or two on your trip.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello Mariana,Thank you for taking the time to share. We appreciate your feedback regarding our staff and your comments about our price. We hope to see you again to deliver you with a 5 star experience.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The Staff is amazing. It's like a huge family of hilarious people. Rooms are pretty decent. The third floor is very nice but more expensive.... Prepare to pay more up there. The pool is still warm just as the weather.
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 16일
Thank you for your review. It is a pleasure to service you. Come on back and see us soon.

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff sucks
2023년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 12일
Thank you for your review. I am sorry that you happened to have felt that way towards the staff. We pride ourselves on our customer relations and typically never have issues such as your placed comment. We greatly appreciate the opportunity to address this in person to the front desk manager or general manager about your grievance concerning the staff so that it can be remedied in the future.

8/10 - 좋아요

Jo Ann

출장 여행
Was staying because of the hurricane. Booked on line. The day before i was to check in i got a call. I was asked if i planned on checking in. I said yes. He said he could not guarantee avroom with two queen beds. I said i reserved 2 queens. He said duke enegy has booked the bulk of those rooms. And they pay way more then you did. What???? What differnce does that make to me. Each customer should be treated the same. No matter what they are paying. The room was fine. Towels were grey as they are not cleaned with bleach. And are very very very thin.
2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 4일
We thank you for your stay with us and we tried to make sure you had a great room. However, as forementioned upon arrival via your admission of having birds, we could only accommodate a first floor room only. We are glad to have been able to give you the two double queens as originally requested.Thank you for your stay and we hope you give us another shot and see and stay in one of our upstairs rooms.

4/10 - 별로예요

Roy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not in very good shape
2023년 8월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 9월 4일
Seems like you all had a great time while you were here. We thank you for your stay and looking forward to seeing you down the road.