조감도

사파이어 빌리지 리조트 바이 안틸레스 리조트 여행 후기

3 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 286개 이용 후기 중 49개" "
평점 8 - 좋아요. 286개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 286개 이용 후기 중 70개" "
평점 4 - 별로예요. 286개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 286개 이용 후기 중 44개" "

6.6/10

청결 상태

5.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Tom

2024년 1월에 6박 숙박함

2/10 - 너무 별로예요

Cynthia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check in was 3 pm and I sat in an air conditioned office until 3:30. I told the office I was disabled and our room was literally the highest up a hill and second to last room furthest away. I was told we go that building because of when we booked (a month ago). Our anniversary dinner is down at the beach. I will have to take a taxi a couple thousand feet down and back. Most people can walk straight up a steep hill and down. Also beware. There are 3 places called Sapphire here. This is the one with green/blue roofs up on a hill. Rude
답변 제공: Bonita 님, 2024년 1월 20일
There are 3 properties located at Sapphire Beach. Sapphire Bay West, Sapphire Beach Resort, with beachfront and yacht harbor suites, and Sapphire Village Resort, a hilltop property with 2 pools, a restaurant and outstanding views. You booked your reservation at Sapphire Village Resort. The front desk did explain that to you when you said that your room was supposed to be on the beach. Unfortunately there was no availability to change properties, so the reservation you booked was honored.In our defense, your reservation did not note a disability or any special requests, and our welcome email, which was automatically sent to you at the time you booked, lists our front desk location, starting check-in time, and phone number so that we can respond directly to questions and concerns from our guests before they arrive. We are so sorry for any misunderstanding.

8/10 - 좋아요

Lucinda Earlene

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Bonita 님, 2024년 1월 20일
Thank you for your review! We appreciate your feedback!

8/10 - 좋아요

Adrian

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Bonita 님, 2023년 12월 29일
Thank you for your review. We appreciate your feedback and welcome suggestions on how to make your experience with us a 5.0!

10/10 - 훌륭해요

Israel 님, San Juan, Puerto Rico

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feel like home ambient
2023년 12월에 3박 숙박함
답변 제공: Bonita 님, 2023년 12월 8일
Thank you so much for staying with us and for your review!! We appreciate your feedback!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were 3 pools to choose from and the dining options were convenient and diverse. The views were excellent from our apartment which overlooked the marina. The staff of the complex were friendly and accommodating.
2023년 11월에 3박 숙박함
답변 제공: Bonita 님, 2023년 11월 21일
Thank you for your review! We appreciate the feedback. We are glad you enjoyed your stay!

10/10 - 훌륭해요

tia

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the restaurants & bars on the property. Didn't have to leave to have a great time.
2023년 9월에 3박 숙박함
답변 제공: Bonita 님, 2023년 9월 28일
Thank you so much for your review! We are happy you enjoyed your stay!!

10/10 - 훌륭해요

Rory

좋아요: 청결 상태, 숙박 시설 상태 및 시설
My girlfriend absolutely enjoyed this property, the amenities, proximity to so many restaurants and water sports made it a winner.
2023년 9월에 3박 숙박함
답변 제공: Bonita 님, 2023년 9월 16일
Thank you for your review! We greatly appreciate your feedback, and we are happy you and your girlfriend enjoyed your stay!

10/10 - 훌륭해요

Roshawn

좋아요: 숙박 시설 상태 및 시설
Great place to stay
2023년 7월에 2박 숙박함
답변 제공: Bonita 님, 2023년 9월 1일
Thank you so much for your review! We are happy you enjoyed your stay!!

10/10 - 훌륭해요

Alexis

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Sapphire Village. We enjoyed the close walk to the beautiful beach. Everyone on the property was so kind and wonderful to us. We went to Sudi’s and had a great time. Also Red Hook and the St John Ferry are very close and convenient. Would recommend, we would love to visit/stay here again.
2023년 7월에 7박 숙박함
답변 제공: Bonita 님, 2023년 7월 19일
Thank you so much for your review! We are very happy you enjoyed your stay with us, and that you took advantage of the proximity to Sapphire Beach and Red Hook to enhance your stay!

10/10 - 훌륭해요

Israel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is like you were home out of home, perfect for completing papperwork after your days job
2023년 6월에 3박 숙박함
답변 제공: Bonita 님, 2023년 6월 13일
Thank you for your review! We greatly appreciate your feedback and are happy you enjoyed your stay!

10/10 - 훌륭해요

Joseph Gerard

가족 여행
좋아요: 청결 상태
Sapphire Beach Resort was very nice. I would stay again!
2023년 6월에 2박 숙박함
답변 제공: Bonita 님, 2023년 6월 13일
Thank you for your review! We appreciate your feedback and are happy you enjoyed your stay!

6/10 - 괜찮아요

Millie D

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
This condo is outdated and needs attention. Tv only 4 channels brochure says cable. 1 radio don’t work broken antenna. 2 a/c units on patio make it impossible to set outside because of the heat the a/c produces. Ceiling fan in living room won’t work, blinds to patio have missing slats and won’t open and closes with the pull strings. You must manually turn each blind yourself. Clock has dead batteries.Checkin a night mare . The guard at gates kept sending us back and forth to check in. I knew we had to check in at the beach resort and get keys. Guard sent us to the condo side. The guard at condo side get angry that people are not given directions accurately. Called office number and guard was telling her to stop booking and not giving directions, she hung up on him. Called back and got another person this time. Told us to come back we’re we first went the first time. Didn’t give us a parking pass at check in. Had to go back again and ask for one after getting a note on our rental. This condo is not worth the price they charge. The decorations and furniture is 20 years old . Room was cleaned every other day. I feel the owners of this condo needs to upgrade or be forced to remove this rental. No extras like many condos no beach chars nothing extra at all. Sudies restaurant was nice , the pizza place at beach was very good. Cruise ships drop off beware, they pack the beach and take over . Get to beach early on cruise ship days. They come in groves and push the guest out and pack
2023년 4월에 7박 숙박함
답변 제공: Bonita 님, 2023년 5월 6일
Thank you for your review. First, let us confirm we were horrified at the confusion you experienced at arrival. The guards are employed by the HOAs for Sapphire Beach and Sapphire Village. As stated in the welcome email automatically sent by Expedia, the front desk is located at Sapphire Beach and is open 10am-6pm daily. It also states to call the front desk for instructions if arriving after hours, and both a local and toll free number are provided. We do this to make after-hours arrivals as smooth as possible. We also appreciate the feedback on the unit. This feedback allows us to show reviews to the owners to let them see how their units present to those who stay in them. Sapphire Village does allow us to offer an option to Sapphire Beach while still being close by, but they do not provide beach chairs - only those for use around the two pools. All beaches in the Virgin Islands are public, so the flow of tourists who visit Sapphire Beach are not within anyone’s control. Again, thank you for your review..

6/10 - 괜찮아요

Kristina

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Pros: The studio was in good shape, housekeepers did a great job, location was fantastic, and it was nice have Sudi's bar/restaurant right there. Cons: Check-in was confusing and very atypical, even though it was explained in the booking. Wifi did not function in the unit and staff could not address the issue since units are owned by individuals and managed by a group. I often had to keep doors and windows closed due to heavy weed smell from other occupants (i hate the smell and was there wity my young daughter). Overall, we had a fine time, but i wouldn't return or recommended.
2023년 2월에 5박 숙박함
답변 제공: Bonita 님, 2023년 3월 8일
Thank you for the positive assessment of the property and our staff. The check-in situation is the best we can do and we have explained that our front desk office is located at Sapphire Beach for both Sapphire Village and Sapphire Beach properties. We are sorry about the wifi issue. The front desk was notified about it near the end of the day on FRI, and it is our understanding that it was resolved by updating the password on SAT. We were not notified if it ceased to work again, and there have been no complaints from guests who have stayed in the unit since. The Sapphire Village HOA allows smoking on the balconies, and smoking weed is legal in the USVI, so that is out of our control.

8/10 - 좋아요

anthony

연인과의 여행
great views , overall quiet , nice beach area , would be nice if first time guests got a map of the resorts key points etc.
2023년 2월에 4박 숙박함
답변 제공: Bonita 님, 2023년 3월 2일
Thank you for your review and thank you for the suggestion. We will certainly present it to the Association.

6/10 - 괜찮아요

Allyn

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Bonita 님, 2023년 2월 20일
Thank you for your review. Please let us know how we could have made your stay more enjoyable.

8/10 - 좋아요

Jerry

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I didn’t like that the apartment don’t have a dead bolt lock on it Any body could walk in on you while you sleep
2023년 2월에 2박 숙박함
답변 제공: Bonita 님, 2023년 2월 17일
Thank you for your review and thank you for the suggestion. We will bring your concern to the attention of the Homeowners' Association.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 객실의 편안함
Beautiful beach and area. Units kitchen and bath needed updated
2023년 2월에 10박 숙박함
답변 제공: Bonita 님, 2023년 2월 12일
Thank you for your review. We appreciate your comments and will note these as improvements we would like to see made.

10/10 - 훌륭해요

Israel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've been there B4 and its a perfect place, feel like home ambient.
2022년 12월에 3박 숙박함
답변 제공: Bonita 님, 2022년 12월 9일
Thank you so much for your review!! We really appreciate that you took your time to share your feedback. Happy Holidays!!

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 객실의 편안함
Felt like home away from home
Lovely condo. Had everything I needed. The front desk responded quickly to a power issue. Very comfortable. Would stay again.
2022년 11월에 6박 숙박함
답변 제공: Bonita 님, 2022년 12월 8일
Thank you so much for your review!! We greatly appreciate your feedback!! Happy Holidays!!

8/10 - 좋아요

Erica

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the view and the pool /restaurant. I didn't like the checkout process.
2022년 11월에 2박 숙박함
답변 제공: Bonita 님, 2022년 11월 14일
Thank you for the review. We appreciate feedback that includes specifics so we know where to improve.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태
2022년 10월에 2박 숙박함

8/10 - 좋아요

Kelvin

좋아요: 청결 상태, 객실의 편안함
Hotel was clean, but be aware of mosquitoes inside. The cable didn't work or no signal on 1, and the other couldn't watch local television, just the Roku hooked up to TV with no informative content. Also, we stayed in the Marine section, but was never told there was an actual beach onsite with food and entertainment, we just happened to found it by accident on our last night. That was disappointing. Although no fault of the hotel, the power went out on our last night, but I thought the hotel would've had generators, but they didn't. Overall, it was a good place to stay and Ill stay there again...hopefully with better communications.
2022년 10월에 4박 숙박함
답변 제공: Bonita 님, 2022년 10월 25일
Thank you for the feedback. We apologize for the misunderstanding. You had been upgraded to a Sapphire Beach Resort yacht harbor suite from a Sapphire Village Resort suite (located in the smaller resort high on the hill) due to a maintenance issue. The front desk on duty did not know you made your original reservation at Sapphire Village Resort and assumed you understood the yacht harbor suites are part of Sapphire Beach Resort. There is limited programming on the basic TV available. The ROKU box is meant to enable guests to log into their accounts to watch their preferred programs. Again, we apologize for your inconvenience and hope you will stay with us again.

8/10 - 좋아요

Louis

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the beach on the property. I also loved the fact that the property had 4 restaurants.
2022년 8월에 4박 숙박함
답변 제공: Bonita 님, 2022년 9월 9일
Thank you so much for your review. We appreciate the feedback. Sapphire Village, with its spectacular views while still being near the beach, is my person favorite.

8/10 - 좋아요

Maria

Was suppose to get a balcony, when asked about it, he said maybe next time
2022년 8월에 2박 숙박함
답변 제공: Bonita 님, 2022년 8월 12일
Thank you for your review! We apologize. Not all units have balconies at Sapphire Village, and we cannot predict what is available when a guest books, so we will remove from the description. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Terrie Leblanc

가족 여행
좋아요: 편의 시설/서비스
Walking distance to the beach. Staff welcoming. Sudi's Restaurant AWESOME!!! Will be visiting St Thomas again an staying at Saffaire Village Resort
2022년 6월에 11박 숙박함
답변 제공: Bonita 님, 2022년 6월 18일
Thank you for your review! We appreciate the feedback and are happy you enjoyed your stay!!

6/10 - 괜찮아요

troy

My stay
Room was a long way from the beach up an extremely steep hill. A cart should be available to shuffle guests to St Kittels. The air conditioner failed my last day; I was comped a room which was appropriate. I did enjoy the small bar/grill near my room
2022년 6월에 5박 숙박함
답변 제공: Bonita 님, 2022년 6월 13일
We are sorry you were disappointed. It is a hillside resort with tremendous views and 2 swimming pools, but it is up a long, steep hill. When guests call us for information, depending on what they want to do on St. Thomas or in the Smith Bay/Red Hook area, we do recommend a rental car/independent transportation.

10/10 - 훌륭해요

Israel

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it is a feel like home property and perfect for doing paperwork after a days' work. Too short stay, Did NOT dislike anything. Will definately book again
2022년 6월에 2박 숙박함
답변 제공: Bonita 님, 2022년 6월 6일
Thank you for your review! We are happy all met your expectations, and we look forward to accommodating you on your next trip to St. Thomas.

6/10 - 괜찮아요

Rochelle

단체 여행
좋아요: 숙박 시설 상태 및 시설
Staff addressed concerns in a timely manner.
2022년 5월에 3박 숙박함
답변 제공: Bonita 님, 2022년 5월 13일
Thank you for your review. We appreciate your feedback.

10/10 - 훌륭해요

Andrea 님, Jacksonville

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a perfect place for relaxation. Very quite.
2022년 4월에 8박 숙박함
답변 제공: Bonita 님, 2022년 5월 8일
Thank you for your review! We greatly appreciate the feedback!

6/10 - 괜찮아요

Cindy

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Beautiful views of the bay from apartment perched on steep hillside and near a great beach, but not convenient without a vehicle. There was no coffee in the apartment, requiring a challenging walk on a steep hillside to get to a coffee shop near the beach. Restaurants and bars at the resort all closed after 6 PM, leaving no where convenient to eat or drink. There is no convenience store at or near the resort, necessitating a costly taxi ride into Red Hook to obtain basic provisions.
2022년 5월에 2박 숙박함
답변 제공: Bonita 님, 2022년 5월 8일
We apologize for the misunderstanding as to what is provided in the unit at arrival. These items are bar soap, toilet paper and paper towels. The units are meant to offer guests the ability to treat the units as a home stay with housekeeping services every other day while enjoying the views and facilities at the property, and proximity to the nearby beaches, Coral World, Red Hook and other famous sites, while exploring the beautiful island of St. Thomas.

4/10 - 별로예요

TERRY Randall

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was great. The communication with the office was terrible. The TV stopped working the third day, was never fixed. No beach chairs were provided. No safe was provided. The room was very drab and dreary feeling. The whole condo needs remodeled, updated and decorated.
2022년 3월에 7박 숙박함
답변 제공: Bonita 님, 2022년 4월 18일
We are sorry you were disappointed. We do not offer or advertise safes or beach chairs at Sapphire Village. We do offer beach towels and there are chairs for guests to use around the 2 swimming pools. You may be confused with Sapphire Beach Resort, which does have in-room safes and complimentary beach chairs for guests staying at that property. Sapphire Beach also has a dive shop that rents beach chairs to visiting guests. Each unit is privately owned and furnished, and can only be rented if it meets specific criteria. Because each owner has a different set up for their electronics as well, there are instructions in each unit for that particular set up. We checked the TV, as we do after each rental, and it is working. The front desk is open 9-9 daily and does serve both Sapphire Beach Resort and Sapphire Village. If you can recall the time and date when you feel the communications with the front desk were less than satisfactory, please share your experience with us so we can improve our service. Thank you.

8/10 - 좋아요

Vikramaditya

좋아요: 청결 상태, 객실의 편안함
Fun, cozy inn
2022년 2월에 4박 숙박함
답변 제공: Bonita 님, 2022년 2월 27일
Thank you for your review! We are happy you enjoyed your stay!

8/10 - 좋아요

Rita

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and a nice beach. It would be great if they fixed the pool area that had storm damage. Also, some if the burners on the stove didn't work.
2022년 1월에 4박 숙박함
답변 제공: Bonita 님, 2022년 1월 21일
Thank you for your review and thank you for notifying us about the burners. We will check out that stove immediately. Restoration and repairs in St. Thomas after the devastating hurricanes of 2017 were nearing recovery when the efforts were, and continue to be, hampered by COVID-related availability and restrictions. We greatly appreciate your reservation and will continue to offer good service combined with unsurpassed natural beauty in a peaceful, relaxing environment.

2/10 - 너무 별로예요

Susan

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that it was a nice location. Close to the pool and restaurant. The condo was really dated, dirty and damp furniture. Wi-Fi and tv wouldn’t connect. No one answered our call at the office. Electrical output was unsafe. Light didn’t work on the balcony. Condo smelled damp and musty. Overall condition was extremely poor. Refrigerator shelves were broken, toaster didn’t work.
2021년 12월에 2박 숙박함
답변 제공: Corlis 님, 2022년 1월 8일
Thank you for your assessment of the unit and bringing this information to our attention. The units are furnished by the owners and as long as they meet specific criteria, we are under contract to rent them. We have inspected the unit and found that the wifi and the cable are working, and the laminated instructions on how to use the cable tv are in the unit. The room was inspected prior to arrival and the housekeeping manager did not find broken shelves in the refrigerator, though there was a broken one found in the refrigerator door when the unit was cleaned and inspected post departure. The toaster was scheduled for replacement due to its appearance, but it did work. Our front desk is at Building A Unit 201 at Sapphire Beach, the phone number is listed in the welcome packet, and it is open from 9am to 9pm daily. Additionally, there is an after hours emergency number listed as well. We do not leave our guests without a way to reach us. Had we known the guests were unhappy with their accommodations, we would have welcomed the opportunity to quickly correct any issue they had. We are truly sorry that the guests did not enjoy their stay, however this could have been remedied at the time by contacting the front desk, by phone or in person, or by calling the emergency number. If the front desk did not answer between 9am & 9pm, it was due to attending to a guest, and a message could have been left. Regards,

4/10 - 별로예요

Sakeeda

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Room was not as advertised and there was no WiFi connection.
2021년 12월에 2박 숙박함
답변 제공: Bonita 님, 2021년 12월 22일
Thank you for your review. We are sorry you were disappointed. All units have wifi, though some configurations are different. A call to the front desk would have resolved that issue, and they are open 9-9 daily. We are also checking the unit for 'not as advertised' and welcome you to contact us with the specifics. Each unit is furnished by the individual owner, and there are criteria that must be met in order to be available for rental. Again, please contact us with the specifics. Thank you.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 객실의 편안함
Awesome
This place is awesome. No complaints at all. One of the best hotels I've ever stayed in.
2021년 11월에 2박 숙박함
답변 제공: Bonita 님, 2021년 12월 6일
Thank you so much for the awesome review!! We are so glad you enjoyed your stay!

10/10 - 훌륭해요

karen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great resort!
Really nice property with great amenities. Close to Red Hook but not safe to walk.
2021년 11월에 5박 숙박함
답변 제공: Bonita 님, 2021년 11월 19일
Thank you for the great review!! We appreciate your feedback!

10/10 - 훌륭해요

Vernon 님, Newtown

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very accommodating and friendly staff. The resort was very clean and safe!
2021년 11월에 3박 숙박함
답변 제공: BONITA 님, 2021년 11월 13일
THANK YOU SO MUCH FOR YOUR GREAT REVIEW. WE ARE HAPPY YOU ENJOYED YOUR STAY!

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I liked the quietness, the location to the beach, how the overall general grounds were kept. My individual unit lacked cable tv access and local TV channels. Accommodations in the unit were very basic and lacked charm and appeal in appearance. Would prefer to try another unit next time with a view and balcony.
2021년 10월에 5박 숙박함
답변 제공: Bonita 님, 2021년 11월 13일
Thank you for your review. Your comments will be forwarded to management.

10/10 - 훌륭해요

Deanna

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sapphire Villiage Resort is a great property. We had an excellent time once we found all of the amenities. Upon arrival the amenities were not communicated. There may have been a language or accent barrier that caused this issue. After a long day traveling on several flights and problems with pre-paid transportation from airport, I admit that I was a little tired and upset. After resting, we took a taxi off-site for dinner as the one restaurant mentioned on property was closed. I found out about amenities the following morning while walking around the property inquiring where I could find a cup of coffee.
2021년 11월에 3박 숙박함
답변 제공: BONITA 님, 2021년 11월 13일
That you for your review! This will be passed to front desk staff in an effort to improve communications.

10/10 - 훌륭해요

maritza

2021년 10월에 4박 숙박함
답변 제공: Bonita 님, 2021년 11월 1일
Thank you for your review! We are glad you enjoyed your stay.

8/10 - 좋아요

Randy L

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate the upgrade that was nice our first room no internet no tv so the upgraded us to a better room more room but no wifi password which I figured out the next day room very dusty like it was not dusted in months very nice grounds nice clean beach private almost crystal clear water all in all a good trip but rooms and houses need to be updated
2021년 10월에 3박 숙박함
답변 제공: Bonita 님, 2021년 10월 27일
We apologize for the inconvenience, and we are glad the overall trip was good. Much has been done since the severe damage from 2017 hurricanes Irma and Maria.

8/10 - 좋아요

NELISSA J 님, bronx

2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people are very friendly and always willing to help. Nice and quiet, I had a great time.
2021년 8월에 9박 숙박함
답변 제공: Bonita 님, 2021년 8월 26일
Thank you for your review! We appreciate that you took you time to give us the positive feedback, and we are glad you enjoyed your time at Sapphire Village and on St. Thomas.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and relaxing
2021년 8월에 7박 숙박함
답변 제공: Bonita 님, 2021년 8월 18일
Thank you for your review! We appreciate the feedback!

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The room was misleading
2021년 8월에 4박 숙박함
답변 제공: Bonita 님, 2021년 8월 24일
We are sorry you were disappointed. Sapphire Beach Resort and Sapphire Village are different properties located in the are of Sapphire Beach, and they can become confused. The best indicator of which property is the cost, and the prices for all room types are available online.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were booked n the wrong room. Rooms completely outdated. Services is horrible. People are extremely rude
2021년 7월에 3박 숙박함
답변 제공: Bonita 님, 2021년 7월 24일
We apologize for your negative experience. The front desk was to have handled any issues you had.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view was beautiful. The room was nice. It was outdated but was spacious. I would definitely stat again . The check in was a little confusing because they lost power but we found it in the end and the guy was really nice..
2021년 6월에 4박 숙박함
답변 제공: Bonita 님, 2021년 7월 8일
Thank you for the review! We appreciate your feedback!