테라스/파티오

선셋 쇼어스 비치 호텔 여행 후기

3 out of 5
선셋 쇼어스 비치 호텔
Windward Highway, Villa Beach, Villa

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 385개 이용 후기 중 182개" "
평점 8 - 좋아요. 385개 이용 후기 중 138개" "
평점 6 - 괜찮아요. 385개 이용 후기 중 41개" "
평점 4 - 별로예요. 385개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 385개 이용 후기 중 10개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sunset Shores is located right on the beach. It has great food and friendly helpful staff. Rooms are very nice with comfortable beds and either a patio or balcony.
2024년 4월에 2박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.Much appreciated.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed for 4 days and we enjoyed every minute of it.We had fun on the beach which is footsteps away.I didn’t like the holes in the ground close to the fridge,it was an eyesore.And the blinds were unstable but besides that The facility is beautiful.and the staff is awesome from the front desk to the female security guard and Denise the housekeeping lady who wears a glasses ,she is just superb,she was always that welcoming face that just made my day.
2024년 4월에 4박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second visit to Sunset Shores. Friendly, helpful staff and excellent location. Thank you.
2024년 4월에 1박 숙박함
답변 제공: Lola S 님, 2024년 4월 15일
Thank you for making us your home while you visit St Vincent. We hope to have the pleasure of serving you again when you return to our beautiful island. Until then, safe travels and warmest regards.

8/10 - 좋아요

Raquel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The preperty was clean and quiet and easy access to transportation.
2024년 3월에 4박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

6/10 - 괜찮아요

Marilyn

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

6/10 - 괜찮아요

XXX

출장 여행
좋아요: 직원 및 서비스
It was good
2024년 2월에 4박 숙박함
답변 제공: Lola S. 님, 2024년 4월 4일
Thanks for choosing to stay with us. We hope to welcome you back some time soon.

10/10 - 훌륭해요

Mala

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ambiance, the smell of the sea salt and fhe fresf breeze on my face. Location in wonderful as you don't get too much earl mor sun on the beach, which ids great for me.
2024년 3월에 4박 숙박함
답변 제공: Lola S 님, 2024년 4월 4일
Thank you for your feedback. We look forward to welcoming you again when you return to our beautiful island. Warmest regards and safe travels.

4/10 - 별로예요

Terri

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If you ever think of renting this hotel. Their food is ridiculously over priced and very small portions. It’s better to eat out or stay elsewhere. Some staff are very rude. The cleaners do an excellent job. But the hotel is dated.
2024년 3월에 4박 숙박함
답변 제공: Lola S 님, 2024년 4월 4일
Dear Terri,We are sorry to hear that you didn’t fully enjoy your stay with us. Our staff try hard to work as a team to deliver island hospitality at its best. We will complete an analysis of food pricing at the neighbouring hotels and restaurants. Generally speaking, our portions are generous and most guests give us favourable reviews. The pricing on our menu is in EC (local currency) and includes 16% VAT. If you would like to message us directly to provide more detailed feedback about staff who were not very welcoming and accommodating, we would appreciate it. We expect our guests to feel valued and like they are at home away from home. If you felt otherwise, we did not meet our service level expectations. We hope you will return to our beautiful island. If you choose to stay with us again, we feel confident that your experience will be better. Warmest regards and safe travels.

10/10 - 훌륭해요

Magdalena Katarzyna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the long sunsets and the beach, proximity of other hotels and their restaurants, accessible through a boardwalk along the shore. It is in our opinion the best hotel in the area. You need to be patient while waiting for your meal orders in the restaurant located in the hotel. The meals are tasty, however quite pricey. We were often visiting other restaurants. Generally we were very happy and we stayed there 7 days.
2024년 3월에 7박 숙박함
답변 제공: Lola S 님, 2024년 4월 4일
Thanks for your feedback. We are working to improve speed of service at the restaurant. Our staff work hard as a team to deliver island hospitality at its best. We hope to have the opportunity to serve you again. Warmest regards and safe travels.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 3월에 10박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was pleasant and quiet. I felt safe.
2024년 3월에 1박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

8/10 - 좋아요

rod

좋아요: 청결 상태
2024년 2월에 8박 숙박함
답변 제공: Lola S 님, 2024년 4월 4일
Hey Rod, thanks for the feedback. We hope to welcome you back for another visit again soon. Warmest regards and safe travels.

10/10 - 훌륭해요

Merilee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing. Walk out right to the beach. Amazing place!
2024년 2월에 5박 숙박함
답변 제공: Lola S 님, 2024년 4월 4일
Thank you for choosing to stay at Sunset Shores. Our pool courtyard provides direct access to Villa Beach and the best place to watch breathtaking sunsets. Our staff works hard as a team to deliver island hospitality at its best. We hope to see you again when you return to our beautiful island. Until then, safe travels and warmest regards.

2/10 - 너무 별로예요

Ramona 님, Bristol

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had serious issue from day one. Some were addressed and we let that go, but between the food and the water, we had enough. If we could have, we would have gone to another hotel, but the ones nearby were booked. If I am paying for a hotel and have NO WATER to shower and brush my teeth, that is an issue. We spoke with management multiple times and we left with no resolution.
2024년 3월에 3박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Hello Ramona,Greetings from Sunset shores and many thanks for giving us your feedback. We appreciate the time you have taken to let us know how was your stay with us.

8/10 - 좋아요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place right on the beach and an easy walk to all the boats...
2024년 2월에 7박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Thank you

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Thank You

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Thank You

8/10 - 좋아요

Feliciana

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Thank You

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Need to taxi most everywhere.
2024년 2월에 1박 숙박함
답변 제공: Sunset Shores 님, 2024년 3월 12일
Thank You

10/10 - 훌륭해요

jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and environment friendly and welcoming. The meal selections could have had more variety.. eg have a catch of the day, items listed should be available without last minute substitutes. The private events did impact on the residence access to the dining room, dining room bar, pool and services on Friday, Saturday and Sunday. We were pretty well room bound without services as the staff were consumed with the their event duties.
2024년 2월에 11박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

4/10 - 별로예요

Hyacinth

The menu needs updating because items listed on the menu is not available. The food takes a long time to arrive to the table.
2024년 2월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 편의 시설/서비스
This will become my home away from home. I had a good nite. Everyone is friendly and helpful. The ambiance is inviting.
2024년 2월에 1박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

6/10 - 괜찮아요

Lecita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need more menu options . Nothing to do after 10 pm, not even Reception is open.
2024년 2월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

simon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite arriving much later than planned, reception and then the bar/restaurant staff were excellent.
2024년 2월에 1박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

6/10 - 괜찮아요

Luis

2024년 2월에 4박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

10/10 - 훌륭해요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was really good for the price. The staff did their best to make us comfortable. The food was decent and the prices wasnt bad. Valentines dinner was nice.
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property and room services was good. Dinning service was slow, inaccurate, the menu was weak lacked variety and was on the expensive end for what was offered. We found ourselves eating elsewhere. Would not recommend dinning there but staying there was good and we will return.
2024년 2월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sunset Shores was a great spot for my husband and I to spend a week in St Vincent. The location is ideal - not too far from the airport, walking distance to multiple restaurants, and right on the beach. The on-site restaurant was delicious and we enjoyed breakfast, lunch and dinners there. BBQ on Saturday night was a treat! Drinks were served at the poolside bar. Loungers were provided and you could move them to a poolside or beachside location. Our room was ocean view on the ground floor which I would highly recommend as it was nice and close to everything. We did a day trip to La Soufriere (only recommend for those in good hiking shape as it’s about 3 hours up and 3 hours down) and took the ferry to Bequia. Big highlights of Sunset Shores for us were the food, the relaxing atmosphere, and definitely the friendly staff (thank you Hudson, Tiffany, Ronnie and Margarita!).
2024년 2월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place in a good location. Felt safe and had no problems what so ever. The only downside to Sunset shores was the resturant. Small portions and pricey. There is lots of options in the area within walking distance or a $2.50 bus ride away. 4 shells is a great option and on saturdays by the playing field they have a vendor selling local food which was spot on . Over all we liked sunset shores though. The staff were pleasant , manerly and accomadating. The grounds were well maintained.
2024년 2월에 5박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so amazing, easily accessible and close to town. Beach was right outside the door. Beautiful Beautiful hotel and everyone was so accommodating
2024년 2월에 3박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

6/10 - 괜찮아요

veronica

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The property was clean. However the hotel is woefully understaffed. Waited over an hour one morning to be served breakfast. There was only one person on duty..
2024년 1월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

8/10 - 좋아요

Alyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Christian

2024년 2월에 1박 숙박함
답변 제공: Sunset Shores 님, 2024년 4월 15일
Thanks for your feedback.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 편의 시설/서비스
Lovely and chilled out Hotel. We love it…
2024년 1월에 1박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Janek

답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Trisha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Carlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 1월에 4박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Alexandra 님, Beaconsfield

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful property with classic charm. Gorgeous spool!
2024년 1월에 1박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Michel

2024년 1월에 2박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Andrew 님, Naples

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort was very nice, staff very friendly and helpful. Food was good, but service real slow, real slow.
2024년 1월에 2박 숙박함
답변 제공: Lola S. 님, 2024년 2월 6일
Thank you for your feedback. We will review our service timing with our restaurant staff. Glad you enjoyed the other aspects of your stay. When you visit again, we hope you will find our service timing in the restaurant has improved. Warmest regards and safe travels.

2/10 - 너무 별로예요

Richard

2024년 1월에 7박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good spot.
Had an amazing time here. Clean, comfortable, convenient/easy accessible to a beautiful beach. Food takes long after ordering. Food tastes ok, nothing spectacular. Friendly staff with great hospitality.
2024년 1월에 3박 숙박함
답변 제공: Lola S. 님, 2024년 2월 6일
Thank you for your feedback. We will review your concerns with the team to try to improve your experience at our restaurant. The team works hard to deliver island hospitality at it’s best. We hope to have the opportunity to serve you again. Warmest wishes and safe travels.

8/10 - 좋아요

shernelle

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Orman Samuel 님, 2024년 3월 1일
Thank you for your feedback.much appreciated.

10/10 - 훌륭해요

Carlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were professional and courteous.
2023년 12월에 2박 숙박함
답변 제공: Orman Samuel 님, 2024년 1월 7일
Thank You.Much Appreciated

8/10 - 좋아요

kerry

2023년 12월에 3박 숙박함

8/10 - 좋아요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A few quirks, but nice overall
There are many things to like about this hotel, but also a few things you should know before booking. The comfort is great, and staff are really friendly, though service at meals is quite slow. Speaking of meals, there's an extensive menu, but 60% or more of the items are unavailable on most days. Meals started with us asking what was available/not available, and plan for 90min for an average meal just because service is a bit slow. That said, staff are friendly and responsive to questions. The pool, location, and beach are nice. Check-in and check-out were really easy and friendly. Amenities in the rooms vary, as the hotel seems to get whatever is needed when it's needed, so the 3 rooms we had all had very different furniture, 1 was missing a clock, and the layout of the bathroom was pretty different. Internet in the restaurant/by the pool was really good. In the rooms, it could be quite bad in some spots.
2023년 12월에 4박 숙박함
답변 제공: Orman Samuel 님, 2024년 1월 7일
thank you for your feedback. we will work on the speed of service.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A reliable place to stay, with lovely staff, good meals and comfortable bedrooms.
2023년 12월에 5박 숙박함
답변 제공: Lola S. 님, 2024년 2월 6일
Thanks for your review. Our staff works hard as a team to deliver island hospitality at its best! We hope to serve you again when you return to our beautiful island. Safe travels and warmest regards.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, chiefly because of its staff.
Charming, helpful and good-humoured staff throughout, who made my stay very pleasant. The bathroom was a bit dated but the bedroom was spacious and the bed was comfortable. I ate dinner here only once, but it was exceptionally good. My only concern is about the caged St Vincent Parrot, which cried out every time I walked by. Wouldn't he/she be happier with company?
2023년 12월에 4박 숙박함
답변 제공: Lola S. 님, 2024년 2월 6일
Dear Jennifer, thank you for your review and for your concern for our Vincy parrot. She actually loves to interact with humans. And, if you noticed the cage beside her, we are hoping to get a new companion for her. Glad you enjoyed your visit overall. The entire staff works hard as a team to deliver Island Hospitality at its Best. Warmest regards and safe travels. We hope to see you again.

10/10 - 훌륭해요

suzi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 17박 숙박함
답변 제공: Lola S. 님, 2024년 2월 6일
Thank you for your feedback. We hope to have the pleasure of serving you again when you return to our beautiful island. Until then , warmest regards and safe travels.