외관

베스트 웨스턴 아키아/콴티코 인 여행 후기

2.5 out of 5
베스트 웨스턴 아키아/콴티코 인
2868 Jefferson Davis Hwy, Stafford, VA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 657개 이용 후기 중 223개" "
평점 8 - 좋아요. 657개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 657개 이용 후기 중 109개" "
평점 4 - 별로예요. 657개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 657개 이용 후기 중 40개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Sulinei

연인과의 여행
좋아요: 직원 및 서비스
Fue buena la estadía lo que no me gustó fue que el aire acondicionado no enfriaba lo suficiente pero de lo demás estuvo bien eso si nos fascinó el desayuno muchas opciones
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Yeong 님, JERSEY CITY

좋아요: 청결 상태, 직원 및 서비스
The staff was excellent
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jean-Pierre

가족 여행
Every things is ok. No carpet, machine of ice ok, Bath renewed. Etc…at the Best Western of Walterboro SC, the ice machine is out…
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Tomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was ok
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Lise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Non recimmansable
2024년 3월에 1박 숙박함
답변 제공: Pratik Patel 님, 2024년 3월 25일
Dear valued guest,Thank you for taking the time to share your thoughts regarding your recent experience at our hotel. We extend our deepest apologies for falling short of meeting your expectations. We are committed to continually improving our services based on the feedback we receive from valued guests like yourself. We understand that during your stay, your experience was not up to the standards we strive to achieve, resulting in your conclusion that our hotel is not recommendable. Every guest's comfort and satisfaction is our priority, and we deeply regret that we were unable to offer you an experience that would make you feel confident in recommending us to others. We sincerely apologize for any inconvenience that may have caused you, and we would like to ensure you that this is not indicative of the level of service we aspire to provide. We understand that our apologies cannot undo the disappointment you experienced, but we wish to assure you that we take your comments very seriously. They serve as a crucial point of learning for us and have been taken into account in our goal of continuous improvement.Thank you once again for providing us with your feedback. Your candid commentary is invaluable as it helps us to better understand where we need to focus our efforts to improve our services.We hope you will consider visiting us again in the future so we can have the opportunity to regain your confidence.

10/10 - 훌륭해요

Elisabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Broken bottles on the lawn, trash in the parking lot
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Frank

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was supposed to be a non smoking room but was obviously been smoked in. Eyes and throat hurt next day.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kim

좋아요: 직원 및 서비스
It was okay!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Clarence

2024년 2월에 1박 숙박함

4/10 - 별로예요

dominic

2024년 3월에 1박 숙박함

8/10 - 좋아요

mathieu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shawna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in and immediately checked out. This hotel is like a hotel from a crime scene you’d see on tv. It was dirty, unsafe and a bar a few feet away. The noise was unbearable. Dirty sticky floors, bathroom was worse than a gas station bathroom and sheets were dirty. DO NOT RECOMMEND AND STAY CLEAR!!
2024년 3월에 1박 숙박함
답변 제공: Pratik Patel 님, 2024년 3월 3일
I hope this message finds you well. I am writing in regards to your recent visit to our hotel. We have carefully read through your feedback and are deeply saddened to learn of the issues you encountered during your stay with us.First, I want to communicate how truly sorry we are. It is indeed concerning to read of your description. Our aim is to provide all our guests with a safe, clean, and comfortable environment, and it is clear from your words that we fell short during your stay. Your remarks about the room cleanliness, the state of the bathroom, and the overall environment are particularly distressing to us. We pride ourselves on maintaining high standards of cleanliness and hygiene, and it is bitterly disappointing to hear we did not meet these expectations in your instance.Furthermore, I am sorry to hear that the noise level from a bar nearby spoilt your experience. While we are situated in a lively neighborhood, we understand the need for a peaceful and quiet environment for our guests to rest, and we are genuinely sorry that we failed to provide this for you.I can assure you that your review will be taken very seriously. I have forwarded your concerns to our housekeeping and management teams. The issues you stated are certainly not up to our standard level of service, and we will do everything within our power to resolve them promptly and efficiently. Again, my deepest apologies for the unpleasant experience. I would like to extend an invitation for you to speak directly with our General Manager at your earliest convenience, in order for us to try and amend the situation. Please let us know the best contact number and time to reach you, or feel free to call us at your convenience.Your feedback is crucial for us to improve and provide outstanding service, and we are grateful that you took the time to share it. We sincerely hope you will give us another opportunity to provide you with the quality stay you expected and deserved.

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A Dog Friendly hotel was needed and this property did not disappoint. Clean, no dog odors (noticeable by the humans), quiet, and convenient. Price was good. The free breakfast was industry standard and unexpected given the low price.Will repeat on our next trip south on I-95.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Destiny

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice and helpful. A few stains on the linen but nothing to really complain about, it’s more of an issue with corporate policies on what’s acceptable and I know they were clean just stained.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Eartha

가족 여행
What I did was that the hotel needs to be updated. It’s right next to 95 south bound. Other properties have been updated and new buildings have also been added. Please it’s a great area but update the hotel. The management and staff was excellent. Give them something to appreciate.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Roderick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place To Stay in the middle everything good.
I was greeted with kindness and a smile when I checked in. Super friendly staff.
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Maria Lourdes

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pet-friendly room we were placed was dirty- dirt on the floor, dust on headboard, tables, etc. and smelly. The yard across the room was full of feces that were not picked up. The poo-bags container was empty. The floor lamp needed a change of bulb when we got there. We received a text that our room was ready and it was not.
2024년 1월에 1박 숙박함
답변 제공: Pratik Patel 님, 2024년 1월 15일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We are sorry for the cleanliness issue you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments to them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost a 10
The room was clean, the bed comfy, the shower had hot water, and the breakfast was hot and tasty. The only thing is I did not get a receipt because they said Hotel.com would send me, which they did not.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Carole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Not luxury but comfortable and clean
2023년 12월에 1박 숙박함

8/10 - 좋아요

Andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les planchers de la chambre était en bois flottant et propre contrairement a du tapis
2023년 12월에 1박 숙박함

8/10 - 좋아요

Clement

L aménagement de la chambre à besoin d un rafraîchissement
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Frankie

2023년 11월에 1박 숙박함
답변 제공: Pratik P 님, 2023년 11월 19일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations.

10/10 - 훌륭해요

JAMES 님, Anderson

2023년 10월에 1박 숙박함

4/10 - 별로예요

Carm

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Amani

연인과의 여행
별로예요: 직원 및 서비스
We were not greeted when entering and the hotel representative insisted we were smokers by saying, “The rooms and non smoking” and then proceeded to stop and stare at us. Our key card to the breakfast room did not work.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Fred-Shero

J'ai apprécié mon séjour a l'hôtel.
2023년 10월에 5박 숙박함

8/10 - 좋아요

Hallie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Victoria

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Mozina

좋아요: 직원 및 서비스
The hotel could of been a little bit more cleaner and it needs to be upgraded.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay while traveling with family
2023년 10월에 1박 숙박함

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convient and simple
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tessie

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose this hotel because the reviews were 7.8/10!!! I would not even give them a 2!! The shower curtains were all moldy, discusting, the floors were dirty, I dont even think they cleaned the bathroom, the bed were squiky and uncomfortable, if we had not arrive so late at night be ause of our 11 hours dei e I would have not stayed there, I chose Best Western because usually they are good but this one was awful, there was 10 police cars and ambulance and it was noisy, not a safe place to be, the wall are made of paper we hear everything outside, and cars are running around like its a race track, I hated it there and I would never refer this place, very desapointwed of how low best western became…
2023년 10월에 1박 숙박함
답변 제공: Pratik Patel 님, 2023년 10월 8일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

4/10 - 별로예요

Steven

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is not what is shown on their website. There are several vacant and run down buildings surrounding the hotel. The room has an old smell to it. The toilet does not work. The iron was broke and leaked all over my clothing. On a positive note, Sonja at the front counter was nice and helpful when I cancelled my reservation after only being there for 15 minutes.
2023년 9월에 3박 숙박함
답변 제공: Pratik Patel 님, 2023년 10월 4일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

10/10 - 훌륭해요

sherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the idea of being inside rooms. It felt safer. I liked it here.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Hector

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

8/10 - 좋아요

PETER 님, STOUGHTON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic accomodations
2023년 9월에 1박 숙박함

4/10 - 별로예요

Serge

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
On est pas certain que c’est propre, un savon utilisé était dans la douche, la couverture de ‘laine’ était plein de taches, les oreillers sont minuscules 1’x1’, une nuit c’était bien assez, j’y retournerai jamais.
2023년 8월에 1박 숙박함
답변 제공: Pratik Patel 님, 2023년 9월 2일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

4/10 - 별로예요

Michael

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
If you want to sleep well, keep looking
Very noisy hotel. Random people hangout in courtyard at all hours of night making noise. Front desk staff was helpful, but cleaning staff started before 8am sunday pushing clunky carts around shouting across the courtyard to each other
2023년 8월에 2박 숙박함
답변 제공: Pratik Patel 님, 2023년 8월 30일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We apologize noise from neighbor guest and house keeper carts in the morning. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older decor, but comfortable room. Stayed for a week and it was a real plus enjoying the well run breakfast room, each day. Staff were very friendly and efficient. we also used the laundry, which was good. MINUS. Next door sometimes left a dog barking.
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Diane

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Steven

2023년 8월에 1박 숙박함

4/10 - 별로예요

Sheila

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room was pretty dirty. No light rexeptical in ceiling. Curtain over window was discuating and filthy. Only one light bulb in a lamp. I would not rexommend this hotel or stay here again
2023년 8월에 1박 숙박함
답변 제공: Pratik Patel 님, 2023년 8월 21일
Thank you for reviewing your stay. We are sorry for the cleanliness issue you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution,and we have relayed your comments to them. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Run away
DO NOT STAY HERE!!! It was the most uncomfortable environment I have ever stayed. It’s like the front desk was working with the locals where to put us to get robbed. The second we pulled up someone came around the corner and eyed us the entire time we unloaded the vehicle. Barf down the side of the bed between the nightstand. Sink full of fruit flies. Night club doesn’t quiet down until 3 am after the last drunk driver leaves. Open drug dealing in parking lot of the night club. My vehicle was blocked in and person with flashlight looking thru windows at 2 am. The advertised pool looked to be permanently closed.
2023년 8월에 1박 숙박함
답변 제공: Pratik Patel 님, 2023년 8월 17일
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We apologize noise from neighbor business. We have talked with bar in regards music being loud to prevent these kind of situations again in future. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.

6/10 - 괜찮아요

Jonathan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok for a night,room need major rénovation
2023년 8월에 1박 숙박함

8/10 - 좋아요

Mari-Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Because this was just a stop on a road trip, our main considerations were cleanliness, quiet and easy on and off from the interstate. This facility met all of those criteria.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Barry

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 8월에 1박 숙박함

8/10 - 좋아요

Carly

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lynda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sonya a été très accueillante et gentille à notre arrivée.
2023년 8월에 1박 숙박함