책상, 다리미/다리미판, 무료 WiFi, 침대 시트

컴포트 인 앤드 스위트 스테이츠보로 - 유니버시티 에어리어 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 538개 이용 후기 중 157개" "
평점 8 - 좋아요. 538개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 538개 이용 후기 중 104개" "
평점 4 - 별로예요. 538개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 538개 이용 후기 중 32개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere was peaceful. The staff was professional but friendly as well. Felt welcome.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Guest,Thank you for the great comments. We are delighted to hear that you found the atmosphere at our hotel to be peaceful and that our staff provided a professional yet friendly experience. Creating a welcoming environment for our guests is one of our top priorities, and we are thrilled that you felt welcome during your stay. We hope to have the pleasure of hosting you again in the future.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Ellen 님, Green Bay

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My room smells awful. Like a bunch of deodorizer sprayed to cover up an old smokey smell. I have asthma and this is really getting to me. If I wasn’t so tired I would have left and found another hotel. I’ve never had this experience with a Comfort Suites. Really disappointed and I definitely would not book here again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 1일
Dear Guest,Thank you for staying with us. I am sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 20일
Dear Guest,Thank you for your kind review. I am happy that you found good customer service and had a good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was right off the highway with easy on/off access, but wasn't noisy. The room smelled a little musty (not unusual in the humid deep south) but was otherwise fine. Very friendly staff.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 12일
Dear Guest,Thank you for commenting. We are thrilled to hear that you had a wonderful stay and appreciated the friendly staff, great location, and enjoyable experience. Guests who trust us with their business are usually satisfied and happy. Our mission is to provide the best service and ensure that our guests rate us as the most comfortable hotel in the area. We are committed to ensuring that you have a great stay with us. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Reaver

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
bathrooms can be clean a little better
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 7일
Dear Guest,Thank you for the review. I am glad that you had a nice experience with us. Guests who choose our hotel are mostly happy and satisfied. Every day we take committed actions to ensure that we are the best hotel in the area. We're evolving over time and can be sure that your next stay will be nice. I hope that you will choose to stay again.Sincerely,Hotel Manager.

8/10 - 좋아요

Rajasekhar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most of the hotels in this town are old properties. This is slightly better of the lot with cleaner rooms and good breakfast. Some spotty areas look old and smelly, but nothing that inconveniences you. Breakfast was very good and the staff is very nice and helpful. Overall, the stay was comfortable.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 4일
Dear Rajasekhar,Thank you for the review. We are delighted to hear that you had a fantastic experience with our helpful staff, clean rooms, and enjoyable breakfast. But, we regret some cleanliness and maintenance concerns of amenities. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Nichole

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 3월 21일
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Natacha

출장 여행, 가족 여행
좋아요: 직원 및 서비스
The property is dated. We stayed for an event at Georgia Southern University and all other hotels in the area were booked solid. The room had a wet towel smell. There was not a closet in the room or an iron to use. The breakfast provided: eggs, muffins, waffle maker with juices and coffee. The king size bed was comfortable. There is a 24 hr gas station with provisions directly in front of the hotel.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 27일
Dear Guest, Thank you for the time you have invested in writing this review. We're glad to hear that you found the bed comfortable and enjoyed the breakfast options during your stay. We do greatly apologize for your stay not being up to your satisfaction. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Miamor

가족 여행
별로예요: 숙박 시설 상태 및 시설
Hotel needs to be updated and some of the staff was friendly
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 27일
Dear Guest,Thank you for providing the review. I am pleased that you had an overall good experience. However, we apologize if we let you down in some way. We have taken note of these comments to make sure we do better than ever for future guests. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will stay with us again.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Amy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom very old and dirty. They don’t even bother to paint over drywall repairs.
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear Amy,We apologize for the unsatisfactory condition of the bathroom during your stay. Maintaining cleanliness and upkeep is important to us, and we regret falling short of your expectations. Your feedback is valuable, and we'll address this issue with our maintenance team to ensure improvements are made. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
The hotel was nice and a convenient location. The breakfast selection/choices was very nice- the reason we chose this hotel. It was a bit tricky to turn left out of the drive due to proximity to the traffic light and the highway.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 12일
Dear Mary,Thank you for the comments. We are delighted to hear that you enjoyed a pleasant stay with us, appreciated our delicious breakfast, and found our location convenient. Guests who trust us with their business are usually satisfied and happy. We are committed to being the best hotel in the area. Our goal and aim is to make your next visit with us overwhelmingly positive. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Danny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice,clean, and safe. I was suprised how quickly it filled up. I enjoyed the breakfast,friendly helpful staff. I even sat around talking to fellow guest for awhile after I ate. It was very welcoming
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Danny,Thank you for the comments. I am delighted that you found friendly & helpful staff service, clean room, and everything was good. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

10/10 - 훌륭해요

robert

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 9일
Dear Robert,Thank you for your kind review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Not interested in staying here again
I reserved a King Bed suite at this hotel online 2 hours prior to arrival. At check-in we were told the room we reserved was on the 3rd floor and the elevator wasn't working. We have too many things to try to climb 3 flights of stairs with so the only option was to take a 2 Queen Bed room on the 1st floor. Very cramped. On one of the beds the mattress was wider than the base. Sitting on the edge of the bed it tipped up. But they were comfortable. Nice bathroom with large walk in shower stall. Water pressure so-so. Fridge but no freezer. Microwave. Breakfast ok. Egg 'patties' had no taste.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 2일
Dear Guest,Thank you for your stay. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Jennetta

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 16일
Dear Jennetta,Thank you for your review. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Jay Tee

Overall cleanliness of rooms did not meet expectations
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 27일
Dear Guest,Thank you for providing the review. We hope that you had an overall good experience. But, we apologize that we didn't live up to your expectations in some way. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

8/10 - 좋아요

Melvyn

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 26일
Dear Melvyn,Thank you for the feedback. I’m very glad that our hotel impressed you in so many ways. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope your next visit will be even more pleasant than this one.Sincerely,Hotel Manager.

8/10 - 좋아요

jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a Pleasure
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 20일
Dear Jerry,Thank you for your kind review. We are glad that you had a great experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We hope to serve you again in the future. Sincerely,Hotel Manager.

4/10 - 별로예요

Dennis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the fact that it was not loud or noisy. However, the elevator wasn't working but the stairway was trashed. The place generally seemed unkept compared to others in other locations.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 14일
Dear Dennis,Thank you for staying with us. I’m truly sorry that you had a bad experience with us. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

6/10 - 괜찮아요

Jennifre

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Jennifre,Thank you for the review. We're glad to hear that you had an overall good experience with us. I apologize if there was any inconvenience during your experience. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Humberto

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 21일
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

4/10 - 별로예요

Erik

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was dirty. There were holes in the carpet. Elevator did not work. Paint peeling in the room. The breakfast stayed the same each day and was not rotated. I was VERY DISAPPOINTED. I have stayed at several Comfort Inn's during my travels over the years and normally am pleased. This hotel was terrible and should be shut down for renovations. I will never book this hotel again. The staff was terrific and the staff is the only thing that brought this up to two stars. I was very disappointed. 4 star price for a 1 star accommodation. Shame on you corporate. Staff was awesome though.
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 29일
Dear Erik,Thank you for your stay. I’m sorry that several issues combined to make your stay less than desirable. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Oneiceia

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 1일
Dear Neil,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Alan

좋아요: 직원 및 서비스
The elevator was broken so we had to walk up with luggage to the room. I have a disability and there was no help offered. The hallway carpet is threadbare and the stairwells are filthy. If we have to use them, clean them.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 21일
Dear Alan,Thank you for providing the review. We sincerely apologize for the negative experience you had. We appreciate your feedback and will address these concerns immediately to ensure that such issues are not repeated in the future. We value your feedback and take it seriously as it helps us improve our services. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

4/10 - 별로예요

Kim

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room smelled like mold. When I walked in the room it was an old, musty smell. The room door has a gap where it closes that light shines through. The place seems old and wasnt worth 300-400 dollars. At the most it should have been $169 a night.
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Kim,Thank you for your stay. We apologize for the inconvenience you experienced during your stay. We take cleanliness and maintenance very seriously, and we will address the issue promptly to ensure that it does not happen again. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. I hope that you will try us again.Sincerely,Hotel Manager.

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 9일
Dear Kenneth, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 청결 상태
Not the best. Not what it used to be. Old smell in the building and rooms. Updates and upgrades are needed ASAP.
2023년 8월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 29일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Stewart

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff.
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

4/10 - 별로예요

Donna 님, Atlanta

2023년 9월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 5일
Dear Donna,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely,Hotel Manager

8/10 - 좋아요

Chiquita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can use some paint in the hallway
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 7일
Dear Chiquita,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great customer service
Excellent! Mrs Connie helped us to get checked in early to get out of your he storm. Room was clean and comfortable. Couldn’t have asked for more.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 1일
Dear Paula, Thank you for your positive feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

4/10 - 별로예요

Jonathan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was missing the couch. The AC was broken and due to getting in so late, we tried to sleep through the noise it kept making because we had to be up early - which we highly regret. We couldn't even sleep with pillows over our ears. There was no shampoo, no soap ans a half used bottle of conditioner (GROSS). There was dust and cobwebs everywhere. The TV had poor quality and was pixilated. I felt I completely got ripped off for what i paid for a King Suite. Would not recommend to anyone.
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Jonathan,Thanks for your feedback. I am deeply sorry to see that our hotel fell short of your expectations. We will take on board your valuable feedback and try to make changes accordingly. Please allow me to assure you that your feedback will be shared with the relevant departments to provide the guests with better customer service. We hope to welcome you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and clean. Good place to stay for move in day at Southern.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 18일
Dear Guest,Thank you for your positive feedback. We're glad to hear that you found our property clean and that it served as a good place to stay during your move-in day at Southern. If you have any further comments or suggestions, feel free to share. We hope to see you again in the future and provide you with another pleasant stay.Sincerely,Hotel Manager

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 16일
Dear Timothy, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Gretchen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay here again
Easy check in. Soft sheets, clean bathroom and comfortable bed. Quiet room and A/C worked! Made for a perfect stay for me.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 14일
Dear Gretchen,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 13일
Dear William,Thank you so much for your perfect score! We are absolutely thrilled that you had a flawless experience during your stay with us. Delivering outstanding service and ensuring our guests have a memorable time is our top priority, and we're delighted that we achieved that for you. If there's anything you particularly loved about your stay or any specific highlights you'd like to share, we'd be thrilled to hear more about them. Your feedback helps us understand what we're doing right and motivates our team to keep up the excellent work. It would be an absolute pleasure to host you again in the future. Sincerely,Hotel Manager

6/10 - 괜찮아요

Jerrold

가족 여행
별로예요: 편의 시설/서비스
Room was mostly smelling and average in condition. Pool was very undesirable, bfast was ok, just very average. I would stay at be the Hampton next time for not much more of cheaper If I booked in advance. Thanks.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Jerrold,We appreciate your feedback and apologize for the issues you encountered during your stay. We're sorry that the room had a lingering smell and didn't meet your expectations in terms of condition. We also regret that the pool and breakfast didn't meet your preferences. Your comments are valuable to us, and we'll work on addressing these aspects to improve the overall experience for our guests. We hope to have the chance to provide you with a more satisfactory experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Lisa,We want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

JOSE A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear JOSE AThank you for your great feedback! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Victoria

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Victoria,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Phyllis

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 13일
Dear Phyllis,We appreciate your feedback, which we have taken to heart. Your remarks are very encouraging and motivating to us and the staff. We strive to provide a relaxing environment for our guests, and we welcome a chance to improve in this area. We hope to see you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Susan

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 11일
Dear Susan,It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

8/10 - 좋아요

Dustin

2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 11일
Dear Dustin,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 - 좋아요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Frank, Thanks for staying with us and giving 8- a star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was very pleasant. Check in was fast.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Sherry,Thank you for your wonderful feedback. We're delighted to hear that your experience with us was positive. It's great that you found our staff to be pleasant and that the check-in process was swift. We hope to provide you with another pleasant stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Tasha

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 8일
Dear Tasha,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Gary

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 23일
Dear Gary,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Mildred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, great breakfast
2023년 5월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 23일
Dear Mildred,Thank you for your stay. It's wonderful to hear that you found our facilities clean and enjoyed the hospitality of our friendly staff. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

8/10 - 좋아요

Traci

좋아요: 직원 및 서비스
Not the best but will do
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 26일
Dear Guest,Thank you for your stay. We're sorry to hear that we didn't meet all your expectations, but we're glad that your stay was satisfactory. Your insights are valuable to us as we strive to enhance our services. We hope to have the opportunity to serve you even better in the future.Sincerely,Hotel Manager