외부 세부 사진

실베니아 인 여행 후기

2 out of 5
실베니아 인
404 W Ogeechee Street, Sylvania, GA

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 76개 이용 후기 중 23개" "
평점 8 - 좋아요. 76개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 76개 이용 후기 중 9개" "
평점 4 - 별로예요. 76개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 76개 이용 후기 중 7개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great freindly staff
2024년 4월에 1박 숙박함
답변 제공: Staff 님, 2024년 4월 15일
Thank you for taking the time to rate your stay with us. We are very happy that you were happy with your stay. Thanks again!!!

6/10 - 괜찮아요

kurt

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were given a room someone else (evidently) didn't approve. Tired after a 71/2 hour drive, we didn't want to get into a hassle and just took it for the night. Won't go back
2024년 3월에 1박 숙박함
답변 제공: Staff 님, 2024년 4월 15일
I'm sorry to hear that you had a bad experience. We always strive to reach and exceed our guest's expectations. We're sorry for the inconvenience, and we'll do everything we can to fix the issues.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stopped in on the way to atlanta. the little restaurant across was great also..
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 2월 2일
Hi Michelle,Thank you for reviewing your stay with us. We are very happy that you were pleased with your stay. Hope to see you again in the future!! Thanks again

6/10 - 괜찮아요

Brenda

가족 여행
Older hotel just needs some upgrades
2024년 1월에 1박 숙박함
답변 제공: Staff 님, 2024년 2월 1일
Thank you for your patronage!!

8/10 - 좋아요

Carrie

2023년 12월에 1박 숙박함
답변 제공: Staff 님, 2024년 2월 1일
Thank you for your patronage!!

8/10 - 좋아요

james

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never again.
2023년 8월에 1박 숙박함
답변 제공: Staff 님, 2023년 8월 9일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. Please call us directly for any deficiencies that may have occurred during your stay. I'm looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Kanesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: STAFF 님, 2023년 7월 18일
Thank you for taking the time to review your stay. We appreciate the great score, and hope to see you again real soon. Thanks again!!

8/10 - 좋아요

George

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 4월에 4박 숙박함
답변 제공: Staff 님, 2023년 4월 23일
Thank you for your review of your stay with us. We hope to always take care of our guests needs. We hope to see you again for any future stays in our area!

10/10 - 훌륭해요

Jeri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Great experience for this price.
2023년 4월에 2박 숙박함
답변 제공: Staff 님, 2023년 4월 18일
Thank you for sharing a review of your recent experience. Our team here at The Sylvania Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 - 좋아요

George

2023년 4월에 4박 숙박함
답변 제공: Staff 님, 2023년 5월 2일
Thank you for taking the time to let us know how you stay went. We hope to see you again real soon.

8/10 - 좋아요

Spencer

2023년 3월에 1박 숙박함
답변 제공: Staff 님, 2023년 4월 23일
Thank you for taking the time to review your stay with us. We hope that in the future you will choose our property for your lodging needs!!

8/10 - 좋아요

SUZANNE

2023년 3월에 1박 숙박함
답변 제공: Staff 님, 2023년 4월 2일
Thank you for taking the time to rate your stay with us. We hope to see you again when you are traveling in the area.

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Paul 님, 2023년 4월 1일
Thank you very much for taking the time to review your stay with us. We pride ourselves on the fact that you had a good stay, but we could have made it better. Please reach out to us in the near future regarding your stay with us. Thanks again.

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Good stay. Good nights sleep. No thrill hotel.
2023년 1월에 1박 숙박함
답변 제공: Staff 님, 2023년 2월 8일
Thank you for taking the time to review your stay at The Sylvania Inn. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. My daughter love the shower.
2022년 9월에 1박 숙박함
답변 제공: Staff 님, 2022년 9월 20일
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paul was super helpful!
2022년 9월에 3박 숙박함
답변 제공: Paul 님, 2022년 9월 8일
Thank you so much for taking the time to leave an excellent rating. It was my pleasure to help you! We really appreciate your business. Please let us know what we can do for you in the future.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2022년 9월에 2박 숙박함
답변 제공: Staff 님, 2022년 9월 5일
Thank you taking the time to review your stay with us. We are very happy that you had an excellent stay at our establishment. We hope to see you in the future for many more "excellent" stays.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2022년 7월에 1박 숙박함
답변 제공: Paul 님, 2022년 7월 3일
Thank you. We can't wait to see you again.

10/10 - 훌륭해요

Calvin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Staff 님, 2022년 5월 4일
Thank you for sharing your review of your stay. We hope that you stay with us on your return trip through our area.

6/10 - 괜찮아요

Shelton

가족 여행
별로예요: 객실의 편안함
Honest comments
Was clean but not in good shape. Bed was old and Uncomfortable. Barely adequate for two-day stay.
2022년 4월에 2박 숙박함
답변 제공: Paul 님, 2022년 5월 4일
Thank you for taking the time to review your stay with us. In the future, please feel free to give us feedback during your stay. Our managers are very approachable, and are open to hearing what you have to say.

10/10 - 훌륭해요

Nick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was excellent!
2022년 4월에 1박 숙박함
답변 제공: Staff 님, 2022년 4월 12일
Thank you for taking the time to review your stay with us. We are very happy that your stay was excellent. We strive to exceed the expectations of our guests. I hope in the near future that you will chose our establishment for your lodging needs.

10/10 - 훌륭해요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight business trip. Great clean hotel.
2022년 1월에 1박 숙박함
답변 제공: STAFF 님, 2022년 1월 29일
Thank you for taking the time to give us feedback of your recent stay. We are very happy that you enjoyed your stay, and hope that you were "WOW'D" by the experience. Thank you again for your kind words.

10/10 - 훌륭해요

Kiewanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
I love staying there, everyone is so nice. I also love how much they upgraded there bathrooms.
2021년 11월에 1박 숙박함
답변 제공: Staff 님, 2021년 12월 16일
Thank you for taking the time to review your stay with us. We appreciate your kind words, and we'll continue to strive to reach and exceed your expectations.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent place will be back this way in a few months.
2020년 11월에 1박 숙박함
답변 제공: Staff 님, 2020년 11월 22일
Thank you for the feedback !!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 2박 숙박함
답변 제공: Paul 님, 2020년 9월 28일
Thank you for your feedback !

2/10 - 너무 별로예요

Donna

2020년 8월에 1박 숙박함
답변 제공: Staff 님, 2020년 9월 17일
Thank you for providing your feedback regarding your stay with us. We will look into the issue that occurred. Again, please accept our deepest apologies.

2/10 - 너무 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible!!!Terrible!!! Terrible!!!
I hotel was very dirty. I had to call down for a clean bedspread because the one that was on the bed was heavily stained with previous guest sexual encounters. The new one had blood stains on it as well. My second room water was leaking very bad in the bathroom. Was told in the beginning that it was a small leak. That was not the case. The water was running. I explained to the owner that we needed to leave due to my father illness(Heart Condition). We checkout around 6pm. The owner refuse to refund me for that day. He stated that we still had the room past 2pm and he could not rent the room. Had a family member checked an hour later and the rooms was available to rent. Another family member rechecked an hour after the first family and the room was booked. Therefore, they were paid twice for both room. Even if they didn't give me the full refund, they could have given me some type of compensation for the 2 rooms I rented. I will never stay at this hotel again.
2020년 7월에 2박 숙박함
답변 제공: Staff 님, 2020년 9월 17일
Thank you for providing your feedback regarding your stay with us. We will look into these issues that occurred, and find a way to handle them. Again, please accept our deepest apologies.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good
2020년 5월에 2박 숙박함
답변 제공: Paul 님, 2020년 5월 25일
We Thank You for taking the time to tell us how your was at The Sylvania Inn. We strive to make your stay the most enjoyable it can be. I will make sure to let our staff know that they are moving in the right direction. Again, Thank You, and we hope to see you on a future stay.

10/10 - 훌륭해요

Rodney

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Paul 님, 2020년 2월 18일
Thank You for taking the time rate your stay with us. We will continue to strive to meet your expectations on any and every stay you have with us. Thank You Again !!

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Paul 님, 2019년 12월 5일
Thank You for taking the time to write a review of your stay with us. I will definitely pass this on to our staff with the knowledge that we as whole are accomplishing our goal, which is taking care of our GUESTS !!! Thanks Again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great for what we needed. Only problem was the fire alarm went off as soon as you took a shower and opened the bath door. The heat and or steam triggered the alarm. The staff alerted us what happened and it was no problem.
2019년 9월에 1박 숙박함
답변 제공: Paul 님, 2019년 9월 30일
Thank you for providing your feedback regarding your stay with us. We will look into the issue that occurred and find a way that the fire alarm does not go off for anything else less than what it was made for. Again, please accept our deepest apologies.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: Staff 님, 2019년 9월 30일
Thank you for providing your feedback. We apologize that your lodging experience with us did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.

8/10 - 좋아요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: Paul 님, 2019년 9월 21일
Thank You for taking the time to review your stay with us. We strive to provide our guests with the best service and accommodations. In the future, we will work even harder to receive a 5 out of 5 during your next stay with us. Thank You Again.

10/10 - 훌륭해요

Audrey 님, Paterson, New Jersey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed my stay here. The staff were friendly as well as attentive.
2019년 6월에 5박 숙박함
답변 제공: Paul 님, 2019년 7월 18일
Thank You for taking the time to write a review regarding your stay with us. We are very happy that you enjoyed your stay with us. We take pride knowing that our staff are friendly, and attentive to their needs. We hope that if your in Sylvania, GA again, that you will not hesitate to stay with us again. Thanks Again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Your stay was ok. Disappointed that there was no pool.
2019년 5월에 3박 숙박함
답변 제공: Staff 님, 2019년 6월 3일
Thank You for taking the time to let us know how your stay went. Unfortunately, We do not have a pool at this hotel. We hope that if you are ever in this area again, that you will stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was poorly outdated and not clean. We didn’t stay the night. Checked out immediately.
2019년 4월에 1박 숙박함
답변 제공: Staff 님, 2019년 4월 14일
We are very sorry that you felt that our room did not meet your expectations. We value your feedback, and will use it to update our practices. Since you were not satisfied, a 100% refund was given to you. Thank you again for bringing this to our attention.

8/10 - 좋아요

kJ 님, savannah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was soooo clean!!! I was very impressed on the cleanliness of the hotel.
2019년 4월에 1박 숙박함
답변 제공: Staff 님, 2019년 4월 10일
Thank You very much for taking the time to write a review of your stay. Also, your kind words mean a lot to us. We value your comments, and I will pass this on to our staff.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Comfortable, Well appointed
A comfortable, clean, well appointed room, one can't ask for more than that. Price was very reasonable for the quality of the room. I hesitated to book a stay there as there was no other hotel listed, but based on the ratings, I went ahead. I was not disappointed in any way.
2019년 4월에 2박 숙박함
답변 제공: Staff 님, 2019년 4월 12일
Thank You for taking the time to send us feedback regarding your stay. We are very happy that you chose to stay with us, and were "appointed" with your stay. Thank Again !!!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Staff 님, 2019년 4월 12일
We are very sorry that we did not meet and exceed your standards. If you have the time, feel free to reach out to our manager and let him know what we could have done better to make your stay better, the next time.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice in small town.
The hotel was ok. I felt I’ve stayed at nicer hotels for the price. It was clean but older bathrooms. Was there for a family illness and this was the better choice of hotels in the area we were in. I would stay there again.
2019년 3월에 2박 숙박함
답변 제공: Staff 님, 2019년 3월 24일
Thank You for taking the time to write a review about your stay with us. We appreciate your honesty regarding your hotel bathroom, and are extremely thrilled because cleanliness is a top priority to our staff as well. Thank You Again, and we hope to see you for a future stay with us.

8/10 - 좋아요

Les Sonja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprisingly pleased.
I was pleased and impressed by the Inn. The online photos don’t do it justice. Please update the photos online so you will have a better representation of your establishment
2018년 10월에 1박 숙박함
답변 제공: Paul 님, 2018년 12월 3일
Thank you very much for taking the time to write such nice words about your stay with us. We hope you stay with us again in the future.

8/10 - 좋아요

Gale

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
for a family funeral
2018년 10월에 1박 숙박함
답변 제공: Paul 님, 2018년 12월 5일
We know that a funeral can be a very trying time during one's life. We hope that we made your stay as comfortable as one can be during this time. We are very sorry for your loss.

6/10 - 괜찮아요

Cari

좋아요: 직원 및 서비스
별로예요: 청결 상태
Family Weekend
There was no hair dryer int he room and the cleaning people did not make up the bed or clean the bathroom.
2018년 9월에 2박 숙박함
답변 제공: Paul 님, 2018년 10월 2일
Thank you for taking the time to bring your experience to our attention. We’re very sorry you were unhappy during your stay, and will bring these issues to our management and housekeeping staff - we’ll work hard to fix the issues you experienced.

4/10 - 별로예요

Valerie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Paid less elsewhere for better
Only stayed one night... thank goodness. The smell of the room was terrible and the pillows (if you want to call them that) were not good at all. Did not sleep well at all. Paid less elsewhere for a better room. Not sure what that smell was (old, moldy, idk) but it was really strong and really bad.
2018년 9월에 1박 숙박함

4/10 - 별로예요

Vtikaq 님, Jacksonville, NC

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very nice staff. Rooms need updating and beds need new mattresses
2018년 9월에 3박 숙박함
답변 제공: Paul 님, 2018년 9월 18일
Dear Guest, Thank You for taking the time to provide feedback for our staff and property. We are working diligently to keep our standards a very high priority. Our number one priority are our guests and their needs. Again, Thank You for your input towards that first step.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For a cheaper hotel in a small town, it did the job...
2018년 6월에 1박 숙박함
답변 제공: Paul 님, 2018년 6월 23일
Thank You for taking the time to write us a review. We hope that if your ever in the area again, that you will definitely stay with us. Thanks Again !!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Dirty. Hangers around. Not safe feeling. No amenities. Dirty. Not worth the price. Charged 100.00 for a 25.00 room
2018년 3월에 1박 숙박함
답변 제공: Staff 님, 2018년 4월 3일
Dear Sir or Madam, I am very sorry that your stay with us did not meet your expectations. From time to time, we do have commercial clients staying at the hotel. I can assure you that they meant no ill will toward to you. In the future, we will try harder to meet and exceed your expectations.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only option in town
Not bad at all for the Price
2018년 3월에 2박 숙박함
답변 제공: Bina 님, 2018년 3월 18일
Thanks for staying with us. We appreciate your feedback !

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Friendly and Helpful
Front Desk Person really friendly and helpful. Hotel was pleasant after a long days drive. Area not so great. But hotel felt safe and comfortable.
2018년 2월에 1박 숙박함
답변 제공: Paul 님, 2018년 8월 26일
Thank You for the kind words !! We hope to see you again in the near future. Staff