Thank you for your review. We apologize that the cleanliness of the room may not have been up to your standard. We will work with the housekeeping department to ensure a better quality of care for your next possible stay.

Thank you for your review. We apologize for the inconvenience of the pool, breakfast, and building AC. We will work with the housekeeping department to ensure a better quality of cleanliness for your next possible stay.

Thank you for your review. I apologize for the maintenance issue with your air conditioning unit, as well as stains/wear & tear in some of the furniture. I have spoken with staff about smoke breaks and will be more vigilant in limiting them.

Thank you for your review. We apologize that your bathroom may not have been cleaned to an acceptable standard. I have spoken with the housekeeping department to ensure this mistake does not reoccur.

Thank you for your response. We're glad you enjoyed your stay. I will speak with the rest of the management team to see if there's something we can do to upgrade our bathtub bottoms.

Hello; We are sorry to hear about the air conditioning unit in your room and the lack of bathroom amenities. I will work with both the maintenance and housekeeping team to ensure this issue is not repeated.

Thank you for your response. We are working diligently to enhance the offered amenities at the hotel. We hope to provide you with a more fulfilling experience during your next stay.

Thank you for your response. We are glad you enjoyed the whirlpool tub in your room. We look forward to providing exceptional service to you during your next visit.

Thank you for your response Ann. Management is planning on looking into alternative forms of breakfast that we can provide for our guests. I apologize that both the pool and breakfast were an inconvenience. We hope to have these amenities up and running before your next visit!

We do apologize for this inconvenience Mr. Brett. This was a mishap in the system that allowed your reservation to be made. To my knowledge, Expedia attempted to contact you prior to your arrival, but they must have been unsuccessful. Again, we do apologize for this.

Thank you for taking the time to tell us about your experience. We are happy to hear we were able to meet your lodging needs and that you had a good stay. We hope to see you again if you travels bring you back to the area.

Thank you so much for taking the time to tell us about your stay. We look forward to seeing you again! Sincerely, Thomas Showalter General Manager

Thank you for telling us about your experience here. I am very disappointed to hear that your room was dirty. Could you tell me what was missed so I can go over it with my staff? I do know we had a large group in this weekend that taxed the staff on the cleanliness of the breakfast during the rush and the public areas but it is still unacceptable that is was not kept up. I will cover this area again with my staff as this is not how we believe our guests needs should be met. I hope you will give us another try in the future as we continually try to improve. Sincerely, Thomas Showalter General Manager

Thank you so much for taking the time to tell us about your stay. We are happy to hear you enjoyed your room and the hot tub. I am sorry you thought the eggs were powdered, we use liquid eggs due to the constraints of our small kitchen area, while most folks find them satisfactory I am sorry you did not. I hope the other items on the breakfast met or exceeded your expectations. We hope to see you again when your travels bring you back to the area.

Thank you for taking the time to tell us about your stay. We look forward to seeing you again!

Thank you for telling us about your stay. We look forward to seeing you again.

Thank you for taking the time to tell us about your experience. I am sorry you had difficulty with hooking up to the internet. We have recently upgraded to high speed Charter net. I am unsure as to why you would have difficulty but I will look into the issue.

I am sorry we failed to meet your expectations.

Thank you

Thank you for letting us know how you felt. I am the new general manager. I started after your stay. I hope next time you come to the area you give us another chance.

Thank you for taking the time to tell us about your experience. I am the new general manager. I arrived at the property on 10/29/18. While I had no control over what happened here before my arrival I can tell you we are working hard to improve on a variety of fronts. I hope next time you are in the area you give us another chance.

Dear Guest, Thank you for taking the time to tell us about your experience. We are working to correct the issues you had during your stay.

Thanks!