시즌별로 운영되는 야외 수영장, 09:00 ~ 22:00 오픈, 수영장 파라솔, 일광욕 의자

레드 루프 인 스톡턴 여행 후기

2 out of 5
레드 루프 인 스톡턴
1707 W Fremont St, Stockton, CA

이용 후기

6.0
평점 10 - 훌륭해요. 826개 이용 후기 중 155개" "
평점 8 - 좋아요. 826개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 826개 이용 후기 중 176개" "
평점 4 - 별로예요. 826개 이용 후기 중 138개" "
평점 2 - 너무 별로예요. 826개 이용 후기 중 177개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
싼맛에 잠만자고 가는 곳
지나가는 길에 싼맛에 잠만 자고 갑니다. 고속도로변이라 조금 소음이 있습니다. 싼 가격말고는 다른 건 기대하지 마세요

6/10 - 괜찮아요

실제 이용하신 고객

nearfreeway
Good for reach just nearby freeway

10/10 - 훌륭해요

Fabiola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 17일
Hello Fabiola,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Stockton and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Luis

2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 4월 3일
Hello Luis, The staff at the Red Roof Inn Stockton and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 - 괜찮아요

Marisel

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I could hear the cars driving by the highway and noises from the other room
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Marisel,We apologize for the noise disturbances you experienced during your stay. We understand how important a peaceful environment is for our guests and will work to address these issues to ensure a more comfortable stay in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay at I’ll be back
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 14일
Dear Oscar,Thank you for your perfect rating! We're thrilled to hear that you had a good experience staying with us and that you plan to return in the future. We appreciate your feedback and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

8/10 - 좋아요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Veronica,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 - 괜찮아요

Shelley

아이를 동반한 가족 여행
No comments
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Shelley,Thank you for taking the time to provide your rating. We appreciate your feedback and hope to exceed your expectations during your next stay. If there's anything specific you'd like us to improve upon, please don't hesitate to let us know. Your satisfaction is important to us.Sincerely, Hotel Manager

8/10 - 좋아요

Bobby

2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 20일
Dear Bobby, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

8/10 - 좋아요

Carlito

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 2일
Dear Carlito,Thank you for your feedback! We're glad to hear that your stay was okay overall. If there's anything specific that we can improve upon to make your next stay even better, please feel free to let us know. Your satisfaction is important to us, and we appreciate you choosing to stay with us. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Edward

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 27일
Dear Edward, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely,Hotel Manager

8/10 - 좋아요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 30일
Dear Sylvia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2023년 12월 20일
Hello Ryan, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN STOCKTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

2/10 - 너무 별로예요

Desiree

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 19일
Dear Desiree,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are great
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Daniel,Thank you for the perfect 5 out of 5 rating! We're thrilled to hear that you found the staff great. If there's anything specific about your interaction with the staff that stands out, or if there's anything we can do to make your future even better, please feel free to let us know. We appreciate your positive feedback!Sincerely, Hotel Manager

10/10 - 훌륭해요

Dennice

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Dennice,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,Thank you for your 5-star rating on Expedia! We appreciate your positive feedback. If there's anything specific you enjoyed about your stay or if you have any suggestions, feel free to share. We value your support and hope to welcome you back for another excellent experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kevin

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Kevin,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

4/10 - 별로예요

Carmen

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Besides the room being in major need of a face lift everything was broken like the buttons on the heater/air conditioner and the TV remote so we had to guess what we needed to push. We requested a non smoking room and clearly was not by the smell of cigarettes. I called the front immediately and there only resolution was to spray a nasty cinnamon scented air freshener. We were in town for a sport tournament and were so disappointed to not be comfortable.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear Carmen,We sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the condition of the room, broken amenities, and the presence of a smoking odor is disheartening. This does not reflect our usual standards, and we regret that your experience fell short. Rest assured, we will address these issues promptly to enhance the quality of our accommodations. We appreciate your understanding and hope for the opportunity to make amends on your next visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Isidro

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was friendly but the room have a bad smell like tabacco
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 27일
Dear Guest,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced with the tobacco smell in your room. Your feedback is valuable, and we will take immediate steps to address this issue and ensure a more pleasant stay for our guests in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Keith

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 14일
Dear Keith,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 - 너무 별로예요

Nozomi

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Nozomi,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

4/10 - 별로예요

Andrea

단체 여행
좋아요: 청결 상태
Yo many alcoholic and drunk people outside the hotel.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Guest,We are sorry to hear about the situation you encountered outside our hotel. The comfort and safety of our guests are of utmost importance to us. We will take steps to address this issue and work on measures to ensure a more pleasant environment for our guests. Your feedback is appreciated, and we hope that any future visits to our hotel will be more enjoyable.Sincerely,Hotel Manager

6/10 - 괜찮아요

Robert

가족 여행
Was perfectly adequate to our needs but the shower had very low pressure.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 31일
Dear Robert,We're glad to hear that the hotel met your needs. However, we apologize for the low shower pressure you experienced during your stay. Your feedback is valuable, and we will work to address this issue to ensure a more comfortable experience for our guests in the future. Thank you for sharing your thoughts.Sincerely, Hotel Manager

10/10 - 훌륭해요

Otela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear Otela,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

4/10 - 별로예요

Kristy

별로예요: 직원 및 서비스, 객실의 편안함
Had to wait for a handicap room. The lady at the front desk argued saying we didnt have a handicap room. When i ordered one . Then we had to wait 30 minute for them to clean it. For a handicapped room, there was no bars near the toliet and not enough space for a wheelchair to be used.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 24일
Dear Kristy,We apologize for the inconvenience you experienced with your handicap room reservation and the lack of appropriate accommodations. Your feedback is essential, and we will work on improving our processes to ensure a smoother check-in experience for all guests and to provide better accessibility in our handicap rooms. Thank you for bringing these issues to our attention, and we hope to provide a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Breanna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t go here
Does not look anything like the photos
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 24일
Dear Breanna,We're sorry to hear that your experience did not match your expectations. We take your feedback seriously, and we will work on ensuring that our online photos accurately represent our facilities. If there are specific issues you'd like to address, please let us know so that we can improve in the future. Thank you for sharing your concerns.Sincerely, Hotel Manager

8/10 - 좋아요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the staff and breakfast :)
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 24일
Dear Carmen,Thank you for your positive feedback! We're delighted to hear that you love our staff and breakfast. We appreciate your support and look forward to your next visit!Sincerely, Hotel Manager

4/10 - 별로예요

Kenia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had roaches in my room and people in rooms next to me were extremely loud I could not sleep
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 23일
Dear Kenia,We sincerely apologize for the issues you encountered during your stay. We understand how disruptive and unpleasant these experiences can be. We take matters like this seriously, and we're committed to addressing and resolving such concerns promptly. Your feedback will be shared with our management team to ensure that appropriate actions are taken to prevent these issues in the future. We appreciate your feedback and hope you'll consider giving us another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Tracy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
too close to freeway. my room was on the side closest to freeway. the room was non-smoking but had a stale smoky smell. the towels were terrible. bed were uncomfortable. the direct tv didn't get aclot of channels. just not good, even for $125.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 20일
Dear Tracy,We apologize for the issues you experienced during your stay. Your feedback is valuable, and we will work to address these concerns to ensure a much-improved experience for our guests in the future. We appreciate your input and hope you will consider giving us another opportunity to provide a more comfortable and pleasant stay. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jesus Manuel

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 17일
Dear Jesus Manuel,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 - 좋아요

ROSALIE

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 3일
Dear Rosalia,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 - 괜찮아요

Janis

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs work
I ended up with what was labeled an accessable room. (#118) However, it was not up to those standards and wouldn't have been acceptable for a disabled person. Room was far from the handicapped parking spaces. There was no grab bar by the toilet, no towel rack or hook within reach of the shower, and no place to set toiletries within reach for someone in a wheelchair. The shower curtain rod was the curved kind which extended beyond the shower basin so the bathroom floor got really wet and there was only one small bath mat. No tissues. No luggage rack. Had to ask for a blow dryer. Couldn't get the TV to work even after the nice front desk guy came and tried. Only redeeming features were that it was very clean and the bed was very comfortable with a nice reading lamp. Breakfast was only carbs and bananas, but had a nice long time window.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for falling short of the accessibility standards in the room you were assigned. Your observations are noted, and we will work to address these issues. We appreciate your comments on cleanliness and comfort. We'll continue to make improvements to ensure a better experience in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Victor

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Buy
I was rested, had a good breakfast, and the staff was nice. I’d stay again.
2023년 9월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2023년 10월 3일
Dear Victor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN STOCKTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the amazing breakfast provided and the nice staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 - 좋아요

Julie

2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 3일
Dear Guest,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and are glad to hear that you had an overall positive experience.If you have any suggestions or comments on how we can improve our services and make your next stay even better, please don't hesitate to share them with us.We look forward to welcoming you back in the future and providing you with another pleasant stay.Sincerely,Hotel Manager

4/10 - 별로예요

Rodolfo

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall if you need a place to crash and leave the next day it's fair. Room smelled like cigarettes, the mini fridge was leaking, and you have to raise the bathroom door to close it. Not that far from the downtown area. Not much to look or walk around the area
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 30일
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Leticia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 1일
Dear Guest,We're sorry to see that your recent experience with us warranted a 2 out of 10 rating. We apologize for any shortcomings during your stay. Your feedback is important to us, and we would appreciate any specific comments or concerns you may have had so that we can work towards improvement. Please feel free to share your insights with us, as we are committed to ensuring a better experience for our guests in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Serena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cesar is phenomenal
We were wary, arriving at 1:15 AM and were meant by a most cheerful and accommodating human being on the face of the Earth. It was so delightful it stunned us
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 27일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 27일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Leticia

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 26일
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great. The only constructive criticism I have is to maybe offer more healthy options for breakfast.
2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 25일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

Michael

출장 여행
Surrounding area is not goof. Crime area
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 21일
Dear Guest,Thank you for sharing your concerns about the surrounding area. We take guest safety seriously, and we're sorry to hear that you felt uncomfortable due to safety concerns. We continuously work to ensure the security of our guests and the property. Your feedback is valuable, and we will take steps to address any issues in the vicinity to enhance the overall experience for our guests. If you have any additional comments or suggestions, please don't hesitate to share. We hope you will consider giving us another opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Lanessa

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 14일
Dear Lanessa,Thank you for your fantastic 10/10 rating! We're delighted to hear that you had a great experience during your stay with us. If you have any specific feedback or comments you'd like to share, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Deni

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Instalaciones muy viejas
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear Deni,Thank you for sharing your feedback regarding your recent stay. We appreciate your input, and it seems you mentioned that the facilities are quite old.We understand that our property may not meet everyone's preferences, but we strive to provide a comfortable and clean environment for our guests. We're continuously working on improvements, and your comments are valuable to us.If you decide to stay with us again, we hope to offer you a more enjoyable experience. Please don't hesitate to reach out if you have any further comments or concerns.Sincerely,Hotel Manager

6/10 - 괜찮아요

Sandra

연인과의 여행
별로예요: 편의 시설/서비스
No coffee maker or clock or tissue in our unit. Full breakfast was limited compared to other places we've stayed. Right next to the freeway.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Sandra,We apologize for the inconvenience you experienced during your stay. Your feedback about the absence of certain amenities, limited breakfast offerings, and proximity to the freeway is important to us, and we'll take it into consideration to enhance our services. We appreciate your input, and we hope to provide a more satisfying experience if you choose to stay with us again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Marisol

2023년 9월에 1박 숙박함
답변 제공: Hotel manager 님, 2023년 9월 25일
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

6/10 - 괜찮아요

CECILIA

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast was good The room has good lighting and size (double bed) but there was an unpleasant smell. The bathroom and shower are large, but the shower needs upgrading.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 29일
Dear CECILIA,We appreciate your feedback and are glad to hear that you enjoyed the breakfast and found the room spacious with good lighting. However, we apologize for the unpleasant smell in the room and any inconvenience it may have caused. We'll look into addressing the issue to ensure a more comfortable stay for our guests in the future. Your comments regarding the shower are noted, and we'll consider ways to improve that aspect as well. Thank you for sharing your thoughts, and we hope to welcome you back for an even better experience.Sincerely, Hotel Manager

6/10 - 괜찮아요

Jessica

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was good. Clean and bed was comfortable. Check in and out was fast and friendly. I didn't try the breakfast but they do provide. Downside was lots of noise coming from outside. But its literally by the highway so the quiet expectation is sort of irrelevant. Due to being near downtown lots of people walking at all hours of the day so I can see why it seems unsafe. Which is reasonable cause its Stockton. BUT hotel staff does do their best to keep their clients safe. Overall for being in Stockton, its a decent hotel. Just lock your room door and keep your valuables with you and you'll be fine. If I ever need to stay in Stockton again, I will return.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 28일
Dear Jessica,We're glad to hear that you found the room clean and comfortable and that the check-in and check-out processes were efficient and friendly. It's also good to know that the hotel staff is making efforts to ensure the safety of guests. Your practical tips for staying safe and keeping valuables secure are appreciated. We appreciate your feedback and look forward to having the opportunity to welcome you back if you're ever in Stockton again. Thank you for sharing your experience!Sincerely, Hotel Manager

6/10 - 괜찮아요

Quang

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff is nice enough but property and surrounding areas are dirty. Tenants smoking weeds within hotel
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 26일
Dear Guest,Thank you for your stay. We appreciate your feedback regarding our staff's service. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

norma

2023년 8월에 1박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2023년 8월 22일
Dear Norma,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Stockton and I were delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist