King Study | 고급 침구, 객실 내 금고, 다리미/다리미판, 무료 WiFi

햄프턴 인 스토니 크릭/피터스버그 에어리어 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 928개 이용 후기 중 421개" "
평점 8 - 좋아요. 928개 이용 후기 중 288개" "
평점 6 - 괜찮아요. 928개 이용 후기 중 120개" "
평점 4 - 별로예요. 928개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 928개 이용 후기 중 47개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good service, room was excellant
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 25일
Thank you for staying with us Bob. We are so pleased to hear that your stay was great overall. We hope you choose to visit us in the future. We will be starting our hotel renovation process this year and would love for you to return. Thank you for choosing Hampton by Hilton.

2/10 - 너무 별로예요

Michael

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and affordable
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 18일
Thank you, Julie, for staying with us! We are pleased to hear that you enjoyed your stay. As we go through our property renovation we do hope you'll choose to stay with us again.

4/10 - 별로예요

Mélanie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room wasn’t clean, stains over the bed sheet, the mattress in bad shape, party in the room beside us. The breakfast was cold.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 15일
We greatly appreciate your business by choosing o stay with us. Thank you for taking the time to let us know how your stay went. We apologize for the inconveniences throughout you stay as our mission is to strive with great guest experiences and we have fallen short with yours. We are actively retraining our housekeeping department to better serve you. We do hope you choose to stay with us in the future as we will be undergoing a full renovation of the property with new linen and brand new furniture. As always, Thank you for choosing Hampton by Hilton

10/10 - 훌륭해요

Clarence

가족 여행
좋아요: 편의 시설/서비스
Could use some upgrade and TLC
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 5일
Thank you for taking the time to leave us five stars Clarence! We appreciate your business. While we are aware we are a bit outdated we will be undergoing renovations within the next few months. We hope when you travel again you choose to stay with us on your journey.

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms were fine- definitely very dated and worn down. The room had a strong musty smell. The breakfast was very good.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 3월 5일
Thank you for your loyalty, Kelly. We appreciate your business. We do apologize for any inconveniences that have occurred while you were a guest with us. We are actively retraining our housekeeping team so that our rooms are always fresh and pleasant smelling for every guest. We do hope you choose to stay with us again after we have gone through our full renovation of the property. As always, thank you for choosing Hilton!

4/10 - 별로예요

Veronika

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV and the phone was not working in room. I was offered to change the room. Very inconvenient. The breakfast was good.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Thank you for chooing to stay with us. We do appreciate your business. We are saddent to hear that the phone in your room was not working. I understand we did attemtp to rectify the mishap and while it may have been an inconvenience we wanted you to be comfortable and afforded all the amenities that you had paid for. We are glad t hear that you enjoyed the breakfast hopefully enough to make up for the room. We wish you come back to us once we have finished the complete hotel renovation we are undergoing. Thank you again for choosing Hampton Inn.

2/10 - 너무 별로예요

Essence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not clean at all.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you so much for staying with us. We are sdden to hear that you not enjoy your stay with us. As a Hilton branded property, we want to offer our sincere apology for failing to meet the standard of cleanliness.

10/10 - 훌륭해요

Melissa 님, Middleburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you so much for choosing to stay with us. We hope you choose to come back again after we complete this full hotel renovation.

6/10 - 괜찮아요

Lori 님, Levittown

반려동물 동반 여행, 가족 여행
Nothing
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Albert 님, Tillson

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay right off 95. Several fast food options. The hotel is clean, staff is friendly and the breakfast is good. We stay here all the time on our way to or from Florida.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you for choosing to stay with us. We love to hear that you enjoyed your stay with us. We always love to see a repeat Guest stay. We are going under renovation soon and plan to finish the end of June. We cannot wait to have you come back and stay with us in a newly remodeled building.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adequate number of pillows and towels.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Arthur

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here 14 times in the last yr. This is the second time in a row they double charge me for a room. I will it stay here again.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tue 님, Longmeadow

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you for choosing to stay with us. We appreciate it.

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Je réserve toujours dans les Hampton Inn et sa la première fois que l’état de la chambre laissait un peu à désirer.
2023년 12월에 1박 숙박함

4/10 - 별로예요

Arthur

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet seat broken. Shower dirty barley working
2023년 12월에 1박 숙박함

4/10 - 별로예요

Geoffrey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I felt incredibly uncomfortable and unsafe, it gave off the feeling of being in a grandma’s basement mortuary, the lady at the front desk was very nice however, but I felt so uncomfortable I could’ve run out the door and never looked back.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 23일
Thank you so much for choosing to stay with us. It saddens me to hear that your stay with us was not comfortable. We are an older property but we do aim to be clean and fresh as we move through the hotel renovations that we are experiencing. We would love to have you come back and stay with us again after we are completed to see the fresh, vibrant and airy feeling.

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 2월 27일
Thank you for your business Henry! We hope that you will visit us in the future and enjoy all of our upgraded amenities!

4/10 - 별로예요

Suzanne

2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

george

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Thank you for choosing to stay with us. I am sorry to see that you did not enjoy your stay with us. Please let me know if there is anythig that I could do to rectify this situation. As a Hilton Branded Hotel we want guest experience to be a pleasant. We apologize for any inconvinences that did occur and hope that you will choose to stay with us again once we finish our entire hotel renovation at the end of june.

4/10 - 별로예요

Lori

가족 여행
좋아요: 직원 및 서비스
I don’t think this property meets the standards of Hampton Inns. Aside from needing cosmetic updates, the room wasn’t as clean as it should be. For example, the bathroom floors were sticky, toilet seat was broken and the bedding was old and worn. The common area for coffee and breakfast was neat and tidy. The staff at the front desk was friendly when we checked in.
2023년 12월에 1박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 2월 27일
Thank you Lori for choosing to stay with us. We always appreciate your business. We apologize for your less then pleasant stay as to dealing with the sticky bathroom floors, the broken toilet seat and the bedding being old and worn. We are currently undergoing a full renovation at the property. We will have all new bedding, bathroom fixtures and even new floor patterns. We do hope you choose to stay with us again as we want you to have the best possible stay. Once again, Thank you for choosing Hampton by Hilton.

6/10 - 괜찮아요

Charlene

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Xxxxxx
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Arthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Victoria

가족 여행
The bathroom facilities (had a mobility room) appeared fairly new but shower had major issues. No tissues in the room. The breakfast was almost non existent. I felt bad for workers staying there as they now had to go and find breakfast elsewhere before starting their day of working outside while they were expecting breakfast. There were 2 people behind the front desk in the morning but the only breakfast was toast and danish.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pas très propre, télévision ne fonctionnait pas Pas recommandé pour le prix
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Sergey

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
bed sheets not clean
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

LaTasha

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a handicap room due to my husband having a bad knee and they were very accommodating in what we needed.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Arthur

좋아요: 직원 및 서비스
별로예요: 청결 상태
Bathrooms run down.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Allen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Trains run near the property with horns being very loud.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Elisabeth

연인과의 여행
Room was a bit run down, bathroom in particular
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

brent

반려동물 동반 여행, 가족 여행
Room was ok. It was our 1st time traveling with our dog so we weren’t sure what to expect. Room was hot. We like our room very cool. We had it on 60 and we’re not cool at all. Bed was decent but the pillows were horrible!!!! So soft and not firm at all. Breakfast wasn’t bad but they stopped making food 30 minutes before it was over. On Saturday morning my husband along with another man asked for more sausage. The worker was very nice and made them some but made them one party only. Front desk staff was SUPER nice and friendly. They are the best part of this hotel!!!!
2023년 10월에 2박 숙박함

4/10 - 별로예요

Sherry

I traveled 13 hours - just wanted a hot shower and sleep. Having a dirty shower is not acceptable at all. Hair on the wall, someone else’s left over shower filth on the wall not acceptable. I was just too tired to complain or move rooms. I will never stay there again and would like to be compensated. I have pictures.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

John

반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Not hampton inn quality. More like a cheap hotel. Staff poor
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check out woman was not very smart
2023년 9월에 1박 숙박함

4/10 - 별로예요

Mandy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Door slamming 8am housekeeper
Last guests used soap on the bathroom sink
Hair on toilet
2023년 9월에 1박 숙박함

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was courteous, check-in was easy and convenient to Interstate 95 suitable for resting while traveling on the road. I will use it in the future as my resting place.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lisveth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un servicio del personal muy bueno. Habitaciones limpias. Desayuno rico y hasta tiene un gym.
2023년 8월에 1박 숙박함

8/10 - 좋아요

roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
A notre arrivée le frigo de la chambre ne fonctionnait pas. J'essaie d'appeler à la réception, le téléphone ne marche pas. Je retourne à la reception et demande de changer de chambre et ils m'ont changé sans problème. Le téléphone ne marche pas dans la seconde chambre non plus. Je leurs ai mentionné le lendemain matin. Wifi sécurisé non fonctionnel aussi. Déjeuner le matin excellent. L'appareil à gaufres hors d'usage 😪 Personnel très bien et accueillant tout au long du séjour.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good hotel
Over-all the stay was nice, but the room ac unit was complicated to get it working, it didn't get the humidity out of the room air.
2023년 8월에 1박 숙박함

8/10 - 좋아요

susan 님, Brinnon

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is pretty basic but safe and clean overall. The pool is just ok. Staff were nice and pleasant, they man working in the breakfast are was awesome!
2023년 8월에 2박 숙박함

8/10 - 좋아요

fredric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!! The lovely lady that checked us was fantastic 😀
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Loren

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty carpet in room. Terrible little 1/2 size pillows. Looks like the place hasn’t been renovated since it was built 25 years ago. Smelled like mothballs.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Greg

가족 여행
좋아요: 직원 및 서비스
The hotel is pretty runned down and outdated Therefore it looks and feels not clean. Not what i would expect from Hampton Inn. Breakfast is really plain, unlike Hampton Inn standards. The only positive is that you can charge an electric car free of charge.
2023년 8월에 1박 숙박함

4/10 - 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cet Hôtel était pas très propre et la piscine ne fonctionnait pas en plein été Pas de serviette dans la chambre, on était 4 et il nous on donné 2 serviettes
2023년 8월에 1박 숙박함

4/10 - 별로예요

Mary

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Stop
Nice people especially Carlene.
2023년 8월에 1박 숙박함