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예약 가능 여부 확인

화이트 호스 호텔 여행 후기

3.5 out of 5
화이트 호스 호텔
2 The Square, Storrington, Pulborough, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 216개 이용 후기 중 99개" "
평점 8 - 좋아요. 216개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 216개 이용 후기 중 24개" "
평점 4 - 별로예요. 216개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 216개 이용 후기 중 3개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설
The condition of the building is tired. All the sash windows had broken sash chords. The heating on a cold night was barely adequate - I got into a comfortable and clean bed to keep warm. Lovely towels on a heated towel rail made it a pleasure getting out of the shower. I was kept waiting 45 minutes for breakfast because the chef was not informed I was going to be there . He was very pleasant but was busy making 8 take away breakfasts. I , therefore, had a rushed breakfast instead of a leisurely one
2022년 1월에 1박 숙박함
답변 제공: Cheshta 님, 2022년 1월 22일
Apologies for the problems you had faced, Michael! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas Day Stay
Amazingly flexible & accommodating
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Dereck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good clean room very pleasant staff. No where to put anything in shower. Otherwise a very pleasant stay, good breakfast.
2021년 12월에 1박 숙박함
답변 제공: Smith 님, 2021년 12월 14일
Thank you so very much, Dereck! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Smith

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
Great stay, room was a good size and the staff were very friendly. Full english breakfast in the morning was really good and included in the room price which was a nice bonus.
2021년 12월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 12월 8일
Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Ivy

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay at the White Horse. Comfy rooms, lovely hot shower and huge towels to wrap up in. Breakfast was buffet both cold and hot all lovely fresh tea and coffee on tap. Friendly vibrent bar to relax in. Will definitely stay again
2021년 11월에 2박 숙박함
답변 제공: Joey 님, 2021년 12월 8일
Thank you so very much, Jennifer! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Joey

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll be back.
Arrived later than planned, nice welcome. Lovely big room, nicely decorated. Good shower room. Bed was very comfy, fabulous quilt. Breakfast was self service, good selection and the hot stuff was hot Only disappointment was we had to go out to eat in the evening as the restaurant was closed, but plenty of places nearby to eat.
2021년 11월에 1박 숙박함
답변 제공: Ammy 님, 2021년 11월 22일
Hi, Lyn! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Amelia.

4/10 - 별로예요

MISS S R

단체 여행
별로예요: 숙박 시설 상태 및 시설
Disappointing
Good points- staff tried to put things right on the whole very helpful Not so good : had to move bedroom after one night as shower outlet blocked . Drawers impossible to open - no space Kettle socket inaccessible to refill. Drunk guy yelling under our window in courtyard at 10 pm. Smoking in courtyard right under window so fumes right into bedroom Although a room for three inadequate pillows, Cups and other tea coffee etc. First day breakfast cold . Not informed of road closeure so unable to park on site second night or even near.
2021년 11월에 2박 숙박함

6/10 - 괜찮아요

Clarissa

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Good location right in centre of the town. Big comfortable bed, nice linens. No dinner available, room very cold on arrival, breakfast adequate. Sadly roadworks outside the hotel which went on until midnight! Not told about it when we checked in.
2021년 11월에 1박 숙박함
답변 제공: Ammy 님, 2021년 11월 21일
Hi, Clarissa! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 - 너무 별로예요

Katherine

2021년 10월에 1박 숙박함
답변 제공: Ammy 님, 2021년 10월 27일
Hi, Katherine! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 - 훌륭해요

E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel at a great price
Friendly from the moment I arrived. Nice bar, great service, huge bedroom and bed, really comfy. Great shower which is a must always. Really lovely place to stay.
2021년 10월에 1박 숙박함
답변 제공: Cheshta 님, 2021년 10월 22일
Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Ivy

8/10 - 좋아요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, would recommend!
Most comfy bed I’ve stayed in away from home in a long time! Small room but perfect for a couple of nights away while we attended a wedding. Good breakfast, although the toaster is the slowest I’ve ever seen. Hot chocolate in the rooms plus consistently at breakfast would be a wonderful bonus! Staff were nice and parking was great given the central location.
2021년 9월에 2박 숙박함
답변 제공: Hannah 님, 2021년 9월 7일
Thank you so much for the positive rating, Natasha! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Hannah!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Lovely few days spent here. Leon is a fantastic host, we’ll be back!
2021년 8월에 4박 숙박함
답변 제공: Jane 님, 2021년 8월 22일
We are happy to see you liked the stay, It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
The hotel was reasonably priced but a little tired. Curtains were hanging off the rails and the bathroom had uncovered pipes coming out of the wall. Breakfast was included, available until 9am and really nice but we were disappointed to find out that no other meals were being served despite being advertised. Staff were friendly when they were around. All in all the hotel could be so much better than it is with a bit more effort in the part if the people running it
2021년 8월에 2박 숙박함
답변 제공: Jason 님, 2021년 8월 18일
Apologies for the problems you had faced! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Jason

2/10 - 너무 별로예요

Thomas

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Found everything satisfactory and would recommend
2021년 6월에 1박 숙박함
답변 제공: Jane 님, 2021년 7월 7일
We are happy to see you liked the stay, Andrew! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

4/10 - 별로예요

Joanne

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bags of potential
The hotel would appear to be in the recovery phase from it's covid closure with bar not stocked and when we asked for a coffeewe were informed the machinewas broken. That said it would also benefit from some TLC. Our room had peeling decor and water damage to the ceiling. Window catch broken and guttering damaged so when it rained, it sounded like a downpour. The banister on the main staircase was coated in grime. Also the between room soundproofing was not great. The hotel has bags of potential and is the only one in town so could be in a great little business with some investment and some TLC.
2021년 7월에 2박 숙박함
답변 제공: Leo 님, 2021년 7월 6일
Apologies for the problems you had faced, Joanne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
2021년 6월에 3박 숙박함
답변 제공: Cheshta 님, 2021년 6월 28일
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Jacob

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ideal position for the purpose it was required for. only comment would be to let people know there is no lift to the floors. the staff were all very helpful. the manager was extremely helpful to which my mother was greatful by being able to swap a few things around to enable an elderly person to be on the first floor. thank you
2019년 12월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Much thanks to you for rating us positively, Delighted to know you loved our services. Have a nice day. Regards, Barbara

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Thank you for your appreciation, Ian! We hope to give you a consistent service every time. Regards, Barbara

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely place to stay with amazing staff that really go out of their way to make your stay special.
2019년 12월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Barbara

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Barbara

10/10 - 훌륭해요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Thanks for your kind and lovely words, Elizabeth! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Barbara

4/10 - 별로예요

Martin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Martin! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 - 좋아요

Jeff

2019년 11월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Jeff! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day. Regards, Barbara

8/10 - 좋아요

ROBERT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
l messi
ok
2019년 10월에 6박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Robert! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Barbara

10/10 - 훌륭해요

sophia

2019년 11월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Thank you for rating us with such awesome words, Sophia! We will strive to keep up with your expectations always. Regards, Barbara

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Loved to hear this, John! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Barbara

10/10 - 훌륭해요

Barrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were so pleased to be welcomed for a bar lunch on the day of our arrival and the charge put on the hotel bill. The bedroom was fine and we appreciated the pictures. My liked the egg and avocado for breakfast! Could a tray be provided in the shower for soap etc?
2019년 10월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Thank you for the wonderful comment, Barrie! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has all the basic essentials you would find in a large hotel but cosier and with less people. The entrance needs a little tlc but, once inside, it is much better. Our room was well appointed - including chest of drawers that many hotels don't have these days - and warm. Good menu and enjoyable meals. English type breakfast with a good selection of cooked options. Helpful staff. Storrington is a pleasant large village with a good range of shops and places to eat.
2019년 10월에 4박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Barbara

8/10 - 좋아요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Delighted to hear your words of praise, Brian! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Barbara

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
convenient, needs a bit of an update, breakfasts good.
2019년 9월에 5박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Barbara

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 9월에 3박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, David! Thanks a lot for staying with us and for the positive feedback. Looking forward to giving an amazing experience on your stay. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great menu and delicious food at a very reasonable price.
2019년 9월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Thank you very much, Delighted to know you loved our services. Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Barbara

10/10 - 훌륭해요

Lindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Really comfy bed. Lovely bedding. Breakfast was delicious. Good location for the wedding we went to.
2019년 8월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Lindy! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Barbara

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great staff, service and friendly atmosphere.
We (3 couples) arrived a little early but no problem checking in with friendly and helpful staff. The building is clearly old and ideally needs some TLC but the quality and performance of the staff more than makes up for this. We eat at the Hotel on our first night small menu but we all enjoyed the very reasonably priced food and drink. Excellent breakfasts on both mornings with good selection and plenty of it. Storrington a lovely town with good selection of old fashion style shops. We would definitely stay there again if visiting the area.
2019년 8월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Trevor! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Glad to see that you have rated us positively, Do give us more chances to delight you in the future. Regards, Barbara

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
We appreciate your positive rating, Paul! We take pride in providing our guests with a great experience. Regards, Barbara

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The White Horse Hotel was absolutely lovely set in the beautiful village of Storrington. Our room was clean bright and airy with plenty of tea and coffee provided. The staff were extremely helpful. The breakfast was amazing. I would highly recommend it.
2019년 8월에 2박 숙박함
답변 제공: Barbara 님, 2021년 5월 15일
Hi, Thank you very much for being with us. Looking forward to your continued love and support. Regards, Barbara

8/10 - 좋아요

sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad breakfast
Was the worse breakfast I can remember at a hotel,and no soap dish in shower so had to put soap on floor.
2019년 7월에 1박 숙박함
답변 제공: Mitchell 님, 2019년 7월 31일
Hi Sydney, We are extremely confused by your comment regarding the breakfast you had with us, as you and your wife in particular gave us very positive feedback regarding the coffee,fruit and your wife's poached egg during the breakfast service.

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ROOM OVERLOOKED ROAD, LOTS OF TRAFFIC NOISE. EXCELLENT BREAKFAST BUT NEEDED YOGHURT!
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Traditional English Inn with friendly staff spacious bathroom off-road parking and good breakfast and dining
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is family run and such a delight to stay in. I am reluctant to praise it too much, or it may become too popular and I really want to stay there again. Our room was a good size , comfortable and clean. Would recommend a room at the back as traffic could be noisy, if that bothers you. The breakfast menu has better choices than I've seen in a 5 star hotel. The only item not on offer was smoked haddock and poached egg or kippers, but they may be added in the future. The dinner menu was excellent and the food was delicious and well presented, all at a reasonable cost. All the staff were very friendly and helpful, happy to chat, while maintaining a comfortable professionalism. This gave the hotel a relaxed family atmosphere which made us feel like visitors rather than paying guests. There are still improvements being made, that when completed, will make this an even more pleasant hotel to stay in.
2019년 7월에 4박 숙박함

8/10 - 좋아요

Jan 님, Nederland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima accommodatie in het centrum van Storrington. Typisch Engels, schoon en goede service.
2019년 6월에 4박 숙박함

10/10 - 훌륭해요

Christer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff and food
Great service and food but unfortunately a drunken wedding party returning at midnight spoilt our experience.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스
Great traditional hotel, friendly staff and excellent food.
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, comfy bed, clean room, friendly staff...BUT on really busy road, traffic all night, very noisy
2019년 5월에 1박 숙박함