외관

엠버스 인 앤 태번 여행 후기

2.5 out of 5
엠버스 인 앤 태번
810 S. Huron Ave., Mackinaw City, MI

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 72개 이용 후기 중 31개" "
평점 8 - 좋아요. 72개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 72개 이용 후기 중 10개" "
평점 4 - 별로예요. 72개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 72개 이용 후기 중 4개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Danielle 님, Cheboygan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service
The manager went above and beyond to make sure we had a great stay. Best customer service I've had in years. I would not hesitate to book here again!!!!
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

Greg 님, minnesota

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
IS THIS A JOKE THE PLACE WAS CLOSED BOARDED UP FOR 6 MONTHS
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wasn't impressed
We were given the first room at the top of the metal stairway. Clang, clang, clang in our room every time someone went up or down the stairs. Room was painted a dark, depressing blue color. Carpet was torn up. Toilet and shower area of the bathroom is tiny, shower head was too low for even me (5'4"), and the toilet paper roll is located on the wall behind the toilet blocked by the shower curtain. No housekeeping happens on an "extended stay" (we were there for 3 days), So don't throw your towels on the bathroom floor thinking they'll get replaced or that your bed will get made during your stay here. Might as well be at home.
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

kyle 님, chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than expected
Cute little place a couple blocks away from the "main strip" I guess you could say and I must say it was better than expected. I booked the hotel based off other reviews compared with price and I definitely got the best bang for my buck. Arriving there I was a little nervous it could use a little exterior upkeep but the room and tavern/restaurant itself was very nice. The staff was extremely nice and best of all the was the food, best food in town. After our couple day stay and trying to eat several different places we kind of asked ourselves why did we even go anywhere else to eat! If it were closer to the main strip it would be the most crowded place I bet. I highly recommend it.
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful room! Decorated with a country home flair. The restaurant was really good too!
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

Diane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run away as fast as you can!
We had to enter the building several times before we actually found someone to wait on us, and then they had to find some one else. Once we got the keys and climbed the dangerous stairs, we found a room that smelled and was stuffy,and I needed to use the bathroom and ther was urine stains on the seat, so I looked under and it was much worse. There was a layer of dust on the back of the toilet top and the vanity had dust and small bugs. So we went and got a refund and left!
2017년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No morning coffee
Had to hop in the car and drive to Breakfast a Go Go for coffee as there was none in the room and the Embers and office was closed at 7:15 on a Saturday morning???
2017년 9월에 1박 숙박함

4/10 - 별로예요

Arun 님, Michigan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
People : We were greeted nicely. And the staffs were nice. - Score 4/5 Facility : The room was big and there are no furniture except 2 bed and a night stand. The huge entertainment center was not usable at all. Without chair and table it was hard for everyone (2 senior citizens and an infant) to climb on the high raised bed to sit. - Score/5
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Zack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value!
Great place. Affordable, big room, adjacent to the ferry, and close to dining/tourist options downtown. Turn down service didn't make the bed, but this is totally negligible. Great place--would absolutely recommend!
2017년 9월에 2박 숙박함

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 직원 및 서비스
2017년 9월에 1박 숙박함

2/10 - 너무 별로예요

Lizzyr 님, Indiana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Disappointed
My experience and strictly my opinion. Very outdated decor and furniture. Only one night stand Large rip in the carpet. Cobwebs on the lampshade. TV was unplugged and required Manager to visit the room. No hairdryer in the room - Manager brought us one. Very dimly lit in room and bathroom. No phone in room to contact Front Desk. Really no Front Desk employee but seemed more like The Tavern/Restaurant employees. Highly overpriced for the accommodations and experience.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
The room was large, newly remodeled, and clean. Walls were thin and I could hear the people next door. The beds were comfortable. Motel was right across the street from ferry dock to the island.
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

ZZ1 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice!
Nice small hotel, close to everything, friendly staff, specially the manager ,offered free coffee ...
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

james 님, chicago,il

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay anywhere else! Such a Gem Hotel so close to the ferry, very cosey. Forget commercial hotels this place rocks!
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasing Mom and Pop Stay
If you are looking to get away from that corporate feel of just being a dollar sign this is the place to STAY!! They have a restaurant connected to the Inn and the food was good. What really was the" cherry on top" was the friendly people and smiles of the Inn employees. This will be our place to stay for all our motorcycle trips up to the Upper Peninsula
2017년 8월에 2박 숙박함

4/10 - 별로예요

Gary 님, Saline, MI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wrong Choice
This hotel is in desperate need of a major update. The staff was shorthanded; trying to wait tables, take care of incoming guests, addressing issues and clean the rooms. There are 24 outdoor stairs to reach the 2nd-floor rooms, no indoor access, no 1st-floor rooms. The condition of the rooms and hallways were poor. The price was comparable with other newer cleaner hotels but without any of the normal amenities. There is no pool or jacuzzi. The rooms do not have telephones, microwaves, refrigerators, ironing boards or irons, hairdryers, coffee makers or wi-fi. Wi-fi is available on the first floor only, not in the rooms. It takes two remotes to use the TV. Ice is only available in the restaurant as is coffee. No complimentary breakfast. The front desk is only available during restaurant hours but not attended except by the restaurant staff. The plumbing was noisy and the toilet flushing questionable, sometimes requiring two flushes to work. We prepaid for two nights or we would have found other accommodations. The room was not cleaned after the first night and I question how well it was cleaned before we checked in. When I reported the cleaning problem to the staff, I had to ask three people before anyone would get us fresh towels. The first person told me he needed to get the manager. The second person asked if I was sure it was not cleaned. The third person told me the cleaning person was on vacation and found towels. We will not return.
2017년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Clean and comfortable
Very comfortable room/beds, easy to find parking and short walk into downtown and to Star Line ferry (overflow lot for the ferry is right behind the hotel too). Room had a table and chairs but no refrigerator to store any food. Room was also lacking a hair dryer and water pressure in the shower was lacking. Overall a clean and comfortable stay.
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bachelorette weekend
The room was great so big and it was clean and modern! Brandon waited on us at the restaurant and he was so friendly so was the rest of the staff!!! Great place
2017년 8월에 1박 숙박함

8/10 - 좋아요

Andrea 님, Michigan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute place
Friendly staff; It was a nice cozy place. Right across from a dock to go to Mackinac Island too. Having the restaurant bar below was nice too.
2017년 7월에 2박 숙박함

4/10 - 별로예요

Christina

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed!!
We stayed at the embers for a long weekend. When we tried to check in, the office was closed for lunch. We waited an hour or so and called back and were told the office was open, but when we arrived the office was still closed. We had to go to the back and get someone in the kitchen to get the front desk personal for us. We went to the restaurant the next morning for breakfast and were told they had run out of eggs and that the manager ran out to buy more, so there was a short delay. Twice we tried to go to the bar and it was closed. We came back to the room the evening of our first day and discovered that it had not been cleaned and were told they don't clean on the first day. Weird, but they brought us fresh towels. Come back to the room after the second day out and the room had not been cleaned again. Our garbage cans were overflowing and now we had 2 days worth of wet towels laying on the bathroom floor. They did come and clean after we called. I know a lot of this sounds nit picky, but it started to get old. It's a nice place, but management needs to pay more attention to detail or they are not going to be successful. I will not stay here again.
2017년 7월에 1박 숙박함
Your concerns are not "nit picky" at all. We remember your group and regretted the reception you received. There are no excuses for the substandard experience you had with our new staff. We are so sorry we disappointed you and hope you will visit us again so we can demonstrate the standards we typically expect from our company.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A reasonable place to stay on our way home from the UP. The room didn't have a coffee maker or hair dryer though.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Diane

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well Run
Really nice place to stay for the night. Don't let the non franched name scare you, well run and clean.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
Staff was great! But dissapointed.
No fridge in the room (natch, there is a restaurant downstairs). The staff was excellent. Carried out luggage to our room upstairs!, and would not accept a tip. They also gave us all the free ice we wanted. They lend you a hair dryer if you ask. Biggest complaint was the noisy steel stairs outside our room, non hi-def TV, thin carpeting and poor lighting. Personally I would not book with them again unless I was desparate.
2017년 7월에 2박 숙박함
Thank you for the review. We are making improvements every day and hope you will come see our progress soon!

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mackinaw Retreat
The Manager was very friendly and made our stay great
2017년 7월에 1박 숙박함
Thank you! It was my absolute pleasure. Come see us again! Kevin Parson

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Good but not anything special. Beds were clean. The lotion they left had clearly already been used which was weird, some of the towels had stains. Staff were nice.
2017년 7월에 1박 숙박함
Thank you for the review. Yes we do have some Northern Michigan charms with our accommodations but we are proud of our boutique hotel. Hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함
Thank you for the review!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location only plus.
Looks like going out of business. Understaffed and minimally furnished, no amenities, minimal furniture in big room. Restaurant a disaster. Staff required to do way too much and couldn't keep up.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Julie 님, Louisville, KY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Stay!!!
This place was great, and the people who work there make it so. From the time I walked in I felt like we were at home. The rooms are incredibly spacious, and have a view of the water! Whatever we needed, Kevin was there to get for us. And everyone else was also above and beyond nice. When my car wouldn't start on the day we were checking out, an employee spent 20 minutes trying to jump it. The restaurant and bar are great as well. The only issue we had was the insane amount of bugs that gather outside your room door at night as they are attracted to the light. It would've been nice to be able to turn out the light to avoid this, but that's a very small complaint in the grand scheme of things. Plus, if you're not going out at night, it doesn't matter. I don't think I'll stay anywhere else if I come back. They made me feel so cared for. And it's directly across the street from a great ferry, near restaurants and coffee shops, and a quick bike ride to the lighthouse. Thank you, Embers!!!
2017년 7월에 2박 숙박함

4/10 - 별로예요

michael

별로예요: 직원 및 서비스, 객실의 편안함
Stay elsewhete
Staff nice but no one serviced the room they said trouble keeping staff. Very overpriced compared to other area hotels which included breakfast
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised - new from top to bottom and.
Exceeded all expectations
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Hotel was great. Room is really big an lots of room for a family trip. Wonderful view and directly across the street from the docks to go to the island.
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

Troy A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEXT TIME WILL BE BETTER
LOCATION IS GREAT PERSONAL ARE FRIENDY AND HELPFUL. INN NEEDS A LITTLE WORK BUT OVERALL IN GOOD SHAPE AND FOOD IS ALSO VERY GOOD.
2017년 7월에 2박 숙박함

4/10 - 별로예요

E 님, Michigan

별로예요: 직원 및 서비스
I wouldn't stay there again
It looked like the room was recently renovated, but my sheets were stained. There was no telephone in the room, no breakfast, and no WiFi instructions. When you don't have a telephone in your room, it makes it difficult to call the front desk to ask questions about WiFi, breakfast or clean sheets. I only saw a staff member once in the two nights I stayed. No morning staff for check out. The lobby was locked. I had to use my cell phone to call to figure out how to check out.
2017년 6월에 2박 숙박함

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful view, nicely furnished, clean room.
The staff was very polite, respectful, nice and helpful. There was a beautiful view of Lake Huron. The room was well furnished and clean. It had two queen beds. The only problem was that the extra lock that allows nobody to come in the room when we were in the room was not in good repair. The screws were coming off from half of the door attachment. It held if you pulled on it but I did not feel quite as secure as I could have. We enjoyed our stay.
2017년 6월에 1박 숙박함

4/10 - 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location but.....
Room condition was much to be desired. Door didn't seem secure as the flip latch was almost unscrewed from the door jamb. No hair dryer in the room and no coffee maker. AC unit was noisy. Location was great...right across from the ferry but was disappointed in the room condition and amenities for the price paid for a two night stay.
2017년 6월에 2박 숙박함

8/10 - 좋아요

Kameron

좋아요: 직원 및 서비스, 객실의 편안함
Pretty Decent Motel for a great Price.
I stayed 2 nights in room number 7, from which you can see the water (and a beautiful sunrise!). The rooms were nicely finished, but the bathroom could be updated. There was also sand left on the floor as well, making for a semi unpleasant first night. They did clean it up for us. As far as the diner, it was a little higher priced ($12 for a 3 egg omelette, toast and hash browns). The omelette was just so-so and it took over half an hour for the food to come out (there was one other table that had people). Overall, I think it was a good deal ($107 a night) and it would be worth staying again.
2017년 6월에 2박 숙박함

6/10 - 괜찮아요

Larry

2017년 6월에 1박 숙박함

8/10 - 좋아요

Vigneswaran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend at mackinac island
Very comfortable place. Walls are a bit thin
2017년 6월에 1박 숙박함

8/10 - 좋아요

Sarita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy and clean
Nice hotel, across the street from the star line cruise that goes to the island. Not too far from the mackinaw bridge. Room was decent size. No Ammenities in room and wifi didn't work when we were there for 2 days. Overall happy w the stay and price we paid. Brooke was kind, friendly and went out of her way to make our stay comfortable.
2017년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean, nicely decorated, and the bed was comfortable.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value and location
Stayed here during Zoo-de-Mack bike ride. The location is perfect (right across the street from the ferry) and the service was great - the manager upgraded one of our rooms at no charge so we could store our bikes inside. It's not as fancy as some of the hotels across the street, but for the price, its a very good value. The beds were very comfortable - honestly much better than those in some more expensive hotels. Room #2 (Nautical theme?) was very nicely decorated as well. Everything else in the room was clean and as nice as you'd expect for the price. The breakfast at the diner downstairs was great (no continental breakfast), although service was a bit slow (probably due to being busier than usual). The server kept our coffee and water full while we waited, so I had no complaints at all.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Interesting area
Had a very pleasant night. Great food and great people. The manager (Kevin) was very helpful.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mackinac Bridge closing
I had to stay there because the Mackinac Bridge closed due to falling ice. It was a brilliant find. The manager bent over backwards to accomodate weary travelers that could not get back home because of the the bridge closing. I would recommend this establishment highly.

10/10 - 훌륭해요

Juli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and welcoming
My husband had to stay the night in Mackinaw City because the bridge was closed due to falling ice. I booked the hotel and within five minutes the manager was calling to let me know he was stuck in traffic due to the bridge being closed. He gave me the code so that my husband could get into his room if he got to the hotel first. When my husband got home the next day, he said it was comfortable, the manager Kevin was extremely nice and helpful, and that I would like the place. So the next time we want to visit the area, we will definitely call the Embers Inn first.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Very nice room and great service! Just a note in cold weather leave the heat pump setting at mid point. A homey wonderful value.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint and Convenient
Dead of Winter, stopping in Mackinaw City, MI, with everything looking bleak, we decided to pick Embers Inn. The manager called me to confirm the reservation since he wasn't on the property at the time of booking. He told me how to get into my room, and gave me his personal number, should I have any needs. The room was nice and cozy, and the heater kicked on and within an hour I had to turn it down. Great location for crossing the bridge, too!!

10/10 - 훌륭해요

Debbra M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great service. Really clean place. Very accommodating. Loved the quaintness of the place.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were very friendly and helpful

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent choice
Considering the price of the room, this was one of the best hotels I've stayed at. The onsite management was great and very helpful. My room had an amazing view of the Great Lake. I highly recommend this.