숙박 시설 정면 - 저녁/밤

머레이 호텔 여행 후기

2 out of 5
머레이 호텔
7260 Main St, Mackinac Island, MI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 524개" "
평점 8 - 좋아요. 1000개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 95개" "
평점 4 - 별로예요. 1000개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 7개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

hyun seoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔위치나 청결 관리 모두 좋았으나 직원들은 그다지 친절하지 않음 아침도넛은 맛있었음
2021년 9월에 1박 숙박함
답변 제공: Marketing Manager 님, 2021년 10월 1일
Thank you for mentioning our great location. We appreciate all guest feedback so we can improve the services we offer. Thank you for sharing this review and we hope to host you again soon so we can fully impress you.

8/10 - 좋아요

Rik

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rex Lee

2023년 7월에 2박 숙박함

4/10 - 별로예요

Ryan

좋아요: 직원 및 서비스
Taco Meat & Onion Stench
The room worked for what we needed however the over bearing smell of Mexican food ruined our visit. We woke up daily to the smell of food in our room which then transferred yo all of our clothing and outerwear. We smelled like onion and taco seasoning everywhere we went. Had we known there was a Burrito restaurant ,cooking all day everyday, in the lobby without proper ventilation we would have booked elsewhere. Image walking into a restaurant or shop smelling like pungent spices and onions. We had to leave our luggage in our garage to air out. It was extremely frustrating ro deal with! I attempted to speak with someone about our concerns, yet each time we attempted there wasn’t anyone available. For the price we paid, the experience was ridiculous. This was our first stay at the Murray Hotel and it will definitely be our last. FYI, we are avid travelers and very laid back. However the stigma we experienced impacted our trip and limited the number of places we felt comfortable visiting. We did not want to be those people that smelled terrible in the enclosed places. If you cannot handle smelling like cooked taco/burrito meat with onions, avoid the Murray at all costs. Not to mention the coat we incurred for the dry cleaning of our coats and a few sweaters. Big let down!!
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 27일
We are truly disappointed to learn that your experience at our hotel was not what you expected. It seems that there were opportunities to create a better atmosphere for you during your stay, which we missed. Our management team is always available. We offer our sincerest apologies for the inconveniences these issues created for you. We understand that the café does not suit everyone's preference. We hope you accept our sincerest apologies and thank you for your review.

10/10 - 훌륭해요

jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location and charm of Murray had me back for a second visit. The unique rooms and hallways and amazingly kind staff make the visit truly magical. Love being right on Main Street!
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
Thank you for mentioning our great location. We appreciate you taking the time to share your feedback and we hope to host you again soon.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
Your feedback is truly appreciated, and we thank you for sharing it.

10/10 - 훌륭해요

Randal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, nice and comfortable.
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 24일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but noisy
Nice hotel with old feel charm. The room was a little small and only had one chair (no table) for sitting. The room was a little noisy, I wouldn’t want to be there during the busy season.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
Your feedback holds immense importance for us, and we extend our gratitude for investing your time in sharing it. We eagerly await the opportunity to host you once more in the near future.

8/10 - 좋아요

Kristie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for a great price
The Murray is a nice, clean, comfortable hotel in the middle of all the action. The people there are very nice and helpful.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
Thank you for mentioning our great location. We appreciate you taking the time to share your feedback and we hope to host you again soon.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cute and quaint, would stay there again.
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Mac Favorite
Always a pleasure to stay at the Murray. Welcoming staff and comfortable room with the creamiest fudge on Mackinac! Love Allison's enthusiasm and the free fudge samples.
2023년 10월에 3박 숙박함
답변 제공: Marketing 님, 2023년 10월 25일
I am glad you got to meet our friendly staff. Allison is great! We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the Victorian decor and the old pictures hung everywhere. I took time just to walk the hallways and look at the pictures/. I also liked that they allowed me to leave my luggage after checkout to go explore the island. This was very appreciated.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 24일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

6/10 - 괜찮아요

Michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Good location. But rooms were not very quiet. Does not offer a refrigerator and the TV and channel selection is inadequate.
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 24일
We sincerely apologize that your recent experience did not meet your expectations. The refrigerator is available through the front desk, we apologize this was not clarified. We have noted the complaints and have since upgraded our TV channel offering. We appreciate you taking the time to share your feedback and we hope to host you again soon to fully impress you.

6/10 - 괜찮아요

ROBERT 님, Tampa

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 24일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access from Star Line Ferry, almost directly across the street. Hotel was roomy and comfortable. Highly recommended.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Your feedback is highly valued, and we express our gratitude for taking the time to provide it. L

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent location. couldnt be more central. great access from ferry. saved us with a borrowed phone charger cord. towels were thin and scratchy. restaurant didn't look like something I would want to try but you could not beat the location and price.
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
We're thrilled that you recognized the excellence of our location. Looking forward to your next visit with great anticipation so we can fully impress you.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room location was perfect! View of the lake and while there a cruise ship.docked which was an added bonus. I loved the Victorian decor. Everything was clean and well-maintained. Would definitely recommend!
2023년 9월에 3박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Thank you for making the Murray Hotel your choice for accommodations on Mackinac Island. Your feedback means the world to us, and we're already looking forward to the chance to serve you.

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly enjoyed our stay at the Murray and the island. The fudge at the Murray was the best!
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Thank you for making the Murray Hotel your choice for accommodations on Mackinac Island.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel to stay at while on Mackinac Island; clean, convenient, staff was very friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Thank you for mentioning the wonderful encounters you had with our affable staff. Your feedback is like gold to us, and we're genuinely thankful for sharing it with us. We're already looking forward to your next visit.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is clean. The staff are really great folks, knowledgable, helpful and very courteous.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

4/10 - 별로예요

Kelly

가족 여행
별로예요: 객실의 편안함
More in line with two adults for a day or two.
I want to start by saying I get this is an old hotel w/ an antique aesthetic. I understand some rooms will be small due to the nature of the building, but we were put in a hardly manageable space for two adults and a toddler. For a one or two night stay for two adults- small but fine. Add a toddler for a 6 might stay? Pretty terrible. The furniture was “antique”, but seemed easily breakable & didn’t want to sit on the chair. Dresser was broken, nightstand wobbly. Bathroom was “updated”: disappointing. We were in two different rooms & neither bathroom door closed. Shower only, no tub. If you want a fridge or microwave, you have to ask the front desk??? Not sure what that means, there is no space to put it in the room so I would assume someone else would be handling storing my leftovers. The location was great! There is a facial soap bar, but no “hand soap”. There is a small shampoo provided, but no body wash or conditioner. Those amenities would be helpful & minimal expense for the cost. The staff was… okay. Not overly happy or helpful, but not mean I guess. My parents (2 adults) stayed in a room down the hall & the room was SO much bigger- even had a tub. I just don’t understand why the Hotel couldn’t let us know that the accommodations would be tough w/ a two year old. We checked in, they saw us and our stuff. Ultimately, you have to go in w/ low expectations & understand you are *only* paying for location. No frills or extras.
2023년 10월에 4박 숙박함
답변 제공: Marketing 님, 2023년 10월 14일
Thank you for taking the time to share your detailed feedback about your recent stay with us. We genuinely appreciate your candidness, and we are truly sorry that your experience did not meet your expectations.We understand your concerns about the room size, especially when traveling with a toddler. We do have various room categories with different layouts and amenities, and we always aim to communicate these details during the booking process. We deeply regret that this information may not have been clear to you during your reservation. Your feedback about the furniture and door issues is invaluable, and we have already alerted our maintenance team to inspect and repair these problems promptly.Regarding additional amenities, please accept our apologies for any confusion. We do have facilities like microwaves in our restaurant and a cooler in the kitchen for guests' convenience. We regret if this information was not communicated effectively. We will certainly work on improving our communication processes to avoid any future misunderstandings.We also appreciate your feedback about our cleansing products. It's important for us to clarify that the facial bar provided in the rooms serves as both hand and facial soap, and bar soaps are available for showering, separate from our two-in-one shampoo and conditioning hair product.We understand your disappointment about the inability to change rooms due to the hotel being fully booked during your stay. We regret any inconvenience this may have caused and wish we could have offered a more suitable accommodation.We genuinely value your feedback, and we will use it to improve our communication and service standards. We hope you might consider giving us another opportunity in the future.

8/10 - 좋아요

Marcel

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel could be updated, outdoor hot tub could be bigger because it was always full. Love how central and walkable it was—great location!
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 9일
Thank you for sharing this review and we hope to host you again soon so we can fully impress you.

10/10 - 훌륭해요

Brittany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean. All the staff very helpful and friendly. There were morning donuts in lobby. Would recommend and stay again.
2023년 10월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

10/10 - 훌륭해요

Diana Perkins

2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 9일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

8/10 - 좋아요

Gail B

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small room but adequate for 1 person.
2023년 10월에 4박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island.

4/10 - 별로예요

Megan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The toilet in my room was disgusting. There was dried poop on the toilet lid. My friends room, which I booked for her had spiders, she got bit by one. Other than that location was good, fudge was great. Really was the creamiest on the island.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
Your feedback is valuable to us, and we sincerely thank you for imparting it. Please accept our sincerest apologies because this is no where near our standard. We are deeply disappointed. Cleanliness has always been one of our top ratings in reviews. We will look into this immediately. We hope we have another opportunity to fully impress you in the near future.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 편의 시설/서비스
What a pleasant surprise. Perfect location, friendly staff, very clean and comfortable. Will definitely stay here again!
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 6일
Thank you for mentioning our great location and I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the Murray, especially for the Harbour Views!
2023년 10월에 3박 숙박함
답변 제공: Marketing 님, 2023년 10월 6일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

8/10 - 좋아요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Towels were quite small
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
Your feedback is highly valued, and we express our gratitude for taking the time to provide it. Looking forward to your next visit with great anticipation.

10/10 - 훌륭해요

Lisley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location, clean and wonderful staff.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 6일
Thank you for mentioning our great location and I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Emily

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was so accommodating and helpful! Great communication and flexible with changes.
2023년 10월에 1박 숙박함
답변 제공: Marketing 님, 2023년 10월 6일
I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Karrie

2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 6일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Darlene

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
No microwave, refrigerator or phone in room. Stuff we like having. Had to keep ice in cooler. Was my fault really, I didn’t ask till last minute. Then to late to change hotels.
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 8일
Your feedback is invaluable, and we extend our sincere appreciation for sharing it. Thank you for choosing Murray Hotel for your stay on Mackinac Island.

10/10 - 훌륭해요

Robert

2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 10월 24일
We appreciate you taking the time to share your feedback and we hope to host you again soon.

10/10 - 훌륭해요

Constance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
Your feedback holds immense value to us, and we're excited about the possibility of hosting you with us again.

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is always so pleasant and helpful. We love the location and the privacy hot tub area is so nice to socialize with family and friends! love it!
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
Thank you for selecting the Murray Hotel for your visit to Mackinac Island. We are grateful for your feedback and hope to have the pleasure of hosting you again.

6/10 - 괜찮아요

Julie A

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great place to stay for the money.
2023년 7월에 3박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
Your feedback is greatly appreciated, and we eagerly look forward to the opportunity of welcoming you back.

10/10 - 훌륭해요

Ronda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and very comfortable.
2023년 9월에 1박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
We extend our sincere gratitude for choosing the Murray Hotel during your Mackinac Island visit. Your feedback is greatly appreciated, and we eagerly look forward to the opportunity of welcoming you back.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is across the street from the ferry terminal and close to shopping and restaurants. It has a nice sun deck and hot tub. The staff was friendly and helpful.
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
Thank you for mentioning our great location and I am glad you got to meet our friendly staff. We appreciate you taking the time to share your feedback and we hope to host you again soon.

8/10 - 좋아요

Grace

연인과의 여행
좋아요: 편의 시설/서비스
Amazing hot tub! Didn’t love that the room didn’t have a microwave or refrigerator. Better breakfast options. I prefer a continental breakfast and miss their pizza buffet.
2023년 9월에 3박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
We are truly disappointed to learn that your experience at our hotel was not what you expected and deserved. We hope you give us the opportunity to regain your trust the next time you visit.

10/10 - 훌륭해요

Jan

2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
We treasure your feedback and can't wait to have the pleasure of accommodating you again.

10/10 - 훌륭해요

kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the old style of it, all the old pictures, the stairs. Staff was always polite, friendly and explained all the different fudge
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
It brings us joy to know that you selected the Murray Hotel for your stay on Mackinac Island. Your feedback is invaluable, and we're eager for the chance to welcome you back as our guest.

10/10 - 훌륭해요

Angela 님, Saint Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
Your feedback means the world to us, and we're already looking forward to the chance to serve you anew.

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
downtown Mackinac island
Vacation
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 30일
We value your feedback immensely and can't wait to have the privilege of hosting you once more.

10/10 - 훌륭해요

John

좋아요: 숙박 시설 상태 및 시설
We had a wonderful stay at the Murray Hotel! The staff was very helpful and friendly, and the room was very clean! I would recommend the Murray Hotel to others!
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 19일
It's truly gratifying to see that you had the chance to experience the hospitality of our dedicated team. Your feedback holds a special place for us, and we sincerely appreciate you taking the time to express it.

8/10 - 좋아요

Noelle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had a 3rd floor room overlooking Main Street but we’re prohibited from using the balcony? There were theee very tall windows (looked to be fairly recent replacements) instead of a slider, therefore our whole view was from behind a screened window over the unused balcony to the bustling street below and bay and lake beyond? Also the choice of wood horizontal blinds for these very tall windows made them almost too heavy to operate up and down, further limited the potentially fantastic view. Very clean, well maintained but dated property. Lastly, why a Mexican restaurant? Huh?
2023년 9월에 2박 숙박함
답변 제공: Marketing 님, 2023년 9월 15일
Thank you for taking the time to provide feedback on your recent stay with us. We value your input and appreciate your insights, which help us enhance the guest experience. Regarding your room on the 3rd floor with a view overlooking Main Street, we'd like to clarify that the balcony is not accessible for safety reasons. It's important to note that the balcony view is not advertised as accessible to guests for this specific reason. However, we understand your desire for a more open view, and we appreciate your feedback regarding the windows and blinds. We will certainly consider ways to improve the view and window functionality for our guests. The Mexican restaurant, it's one of the favorites among our guests and adds a unique culinary experience to the island. We're proud to offer a variety of dining options to cater to diverse tastes and preferences. We understand that personal tastes may vary, but we're glad to hear that many of our guests enjoy the restaurant's offerings.Our property has a historical charm that we aim to preserve while making necessary updates for guest comfort. Your feedback is valuable, and we will take it into account as we continue to improve our accommodations. We hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

J

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didnt like that the restrooms do not have an exhaust fan. It was warmer when we were there and it was hard to cool off after a shower while getting ready.
2023년 9월에 3박 숙박함
답변 제공: Marketing 님, 2023년 9월 14일
Thank you for your feedback regarding the restroom facilities. All rooms are equipped with an exhaust fan, our maintenance team will take a look at this issue. We apologize for any inconvenience you experienced and thank you for breaking it to our attention. Your comfort is important to us, and we appreciate your input. We hope to welcome you back in the future with improved facilities.

10/10 - 훌륭해요

ANITA 님, LITTLETON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very small but everything else was great.
2023년 9월에 1박 숙박함
답변 제공: Marketing 님, 2023년 9월 14일
Thank you for choosing to stay with us and for sharing your feedback on your recent experience. We understand that our rooms may vary in size, as our hotel is older and reflects the charm of its era. However, we do have larger-sized rooms available for guests who prefer more space. Once again, we appreciate your feedback and look forward to welcoming you back soon.