외관

뫼벤픽 호텔 슈투트가르트 에어포트 여행 후기

4.5 out of 5
뫼벤픽 호텔 슈투트가르트 에어포트
Flughafenstrasse 50, Leinfelden-Echterdingen, BW

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 681개" "
평점 8 - 좋아요. 1000개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 36개" "
평점 4 - 별로예요. 1000개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 15개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

WONJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Movenpick 님, 2023년 12월 18일
Sehr geehrter Wonjin,es freut uns zu hören, dass Sie einen angenehmen Aufenthalt in unserem Hotel Mövenpick Stuttgart Airport hatten. Wir bemühen uns, allen unseren Gästen einen außergewöhnlichen Aufenthalt zu bieten, und wir freuen uns sehr, dass dies bei Ihnen der Fall war. Wenn wir noch etwas tun können, um Ihren nächsten Besuch noch angenehmer zu gestalten, zögern Sie bitte nicht, uns dies mitzuteilen. Vielen Dank, dass Sie sich für uns entschieden haben!Mit freundlichen GrüßenTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

SEYOUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Movenpick 님, 2023년 12월 18일
Sehr geehrter Seyoung,es freut uns, dass Sie Ihren Aufenthalt in unserem Mövenpick Hotel Stuttgart Airport genossen haben. Wir sind bestrebt, allen unseren Gästen ein hervorragendes Erlebnis zu bieten, und Ihr Feedback ist ein Beweis für unseren Erfolg. Vielen Dank, dass Sie sich für uns entschieden haben, und wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

JISUN

2023년 6월에 2박 숙박함
답변 제공: Movenpick 님, 2023년 6월 16일
Dear Jisun,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you have had a pleasant stay with us at Mövenpick Hotel Stuttgart Airport and value your kind ratings. We hope we can welcome you again soon and show you more of our excellent hospitality!Best regardsTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Simgeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Movenpick 님, 2023년 1월 23일
Sehr geehrter Simgeon,vielen herzlichen Dank für die 10 Punkte, die Sie uns für Ihren Aufenthalt bei uns geben. Schön, dass wir Sie rundum mit unserem Service überzeugt haben!Wir wünschen Ihnen einen guten Wochenstart und begrüßen Sie gerne schon bald wieder hier im Mövenpick Hotel Stuttgart Airport. Beste GrüßeTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

JINHEE

2022년 6월에 4박 숙박함
답변 제공: Movenpick 님, 2022년 7월 8일
Dear Guest, GREAT! Thank you for your feedback! Best wishes, Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

8/10 - 좋아요

JUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함
답변 제공: Movenpick 님, 2022년 4월 11일
Lieber Gast, herzlichen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt bei uns. Wir sind gerne auch in Zukunft wieder Ihr Gastgeber am Stuttgarter Flughafen. Freundliche Grüße Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가공항앞으로 좋습니다
2021년 10월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 10월 26일
Wow, we feel highly honored and we will share your 10 points-feedback with our Mövenpick Team here in Stuttgart. THANK YOU and all the best for you! Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 조식이 맛있습니다
2021년 9월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 10월 11일
Dear Guest, Thank you for your stay and this great comment! We would be happy to welcoming you back again! Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 조식이 맛있습니다
2021년 9월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 10월 11일
Dear Guest, Thank you for your stay and this great comment! We would be happy to welcoming you back again! Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 조식이 맛있습니다
2021년 9월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 10월 11일
Dear Guest, Thank you for your stay and this great comment! We would be happy to welcoming you back again! Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 조식이 맛있습니다
2021년 9월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 10월 11일
Dear Guest, Thank you for your stay and this great comment! We would be happy to welcoming you back again! Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주좋습니다
2021년 9월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 9월 21일
Dear Guest, Thank you very much for your review on Hotels.com. We hope you really enjoyed your time with us and we would be pleased to welcoming you soon again in Stuttgart. All the best for you and kind regards Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 매우좋습니다 공항 앞
2021년 8월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 8월 16일
Dear Guest, Thank you very much for your stay with us and your positive feedback! We are looking forward to welcoming you again in Stuttgart. Kind regards, Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 소파침대가 있어 가족 숙박으로 좋았음. 공항이 바로 옆이어서, 장보기도 편함
2021년 8월에 1박 숙박함
답변 제공: Movenpick 님, 2021년 8월 9일
GREAT! Thank you very much for your positive review. We hope you had a comfortable time with us and we are looking forward to welcoming you again. Kind regards, Tanja Rollny, Cluster Marketing Manager - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

JOOHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
슈투트에서 가장 좋은 호텔입니다
2020년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2020년 2월 26일
Dear Guest, Thank you for your fantastic rating on hotels.com and your stay in our hotel. It’s great to see that you’ve enjoyed your time with us that much. We hope to have the opportunity to welcome you again in the near future and wish you all the best in the meantime. Kind regards Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart

10/10 - 훌륭해요

JOOHO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
슈투트최고의호텔 공항도보3분
2019년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2020년 1월 27일
Dear Guest, We are happy to hear that you were satisfied with your stay in all areas. Thank you very much for your recommendation. We would love to be your host again during your next visit to Stuttgart. Best regards, Jürgen Köhler, General Manager – Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

DONGWOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이번 출장도 편안히~~~~!
공항 가깝고, 전시장도 가까워서 좋네요. 워낙 인기가 많아 예약도 힘들지만, 가격도 부담스러울 수 있어요. 출장시 묵을 장소로는 추천합니다.
2019년 5월에 3박 숙박함
답변 제공: Mövenpick 님, 2019년 5월 31일
Dear Guest, Thank you very much for taking the time to rate your most recent visit to our Mövenpick Hotel Stuttgart Airport. It is a great pleasure to read that you enjoyed our convenient location next door to Stuttgart Airport and that you’re recommending our hotel to other travelers. We highly appreciate your feedback and we hope to welcome you back again in the near future. In the meantime we wish you all the best. Kind regards, Jürgen Köhler, General Manager – Mövenpick Hotel Stuttgart Airport

8/10 - 좋아요

WOOSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2018년 12월 21일
Dear Guest, Thank you very much for taking the time to give us such a good rating. We are happy to see that you enjoyed your stay. We hope to welcome you back again soon and wish you all the best in the meantime. Kind regards, Jürgen Köhler, General Manager – Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

WOOSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2018년 10월 9일
Dear Guest, Thank you for having taken the time to rate your stay at the Mövenpick Hotel Stuttgart Airport. It is great to hear that you enjoyed your stay with us. We hope you had a pleasant trip back home and we are looking forward to welcoming you back again soon. Kind regards, Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

WOOSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Movenpick 님, 2018년 8월 27일
Thank you very much for this 5 Stars review! We are looking forwardt welcoming you again in Stuttgart. Best regards, Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

4/10 - 별로예요

Jae Chul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good
2018년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2018년 8월 13일
Dear Guest, Thank you very much for your stay and for taking the time to share your feedback. We see from your rating that you were not fully satisfied with our service. We would appreciate to receive more information on what we could have done better to make the best out of your stay. Dear Guest, we would love to be your host again in the future and we wish you all the best. Kind regards, Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

Eun chul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함
답변 제공: Movenpick 님, 2018년 5월 22일
Dear guest, Thank you for you staying with us and your positive feedback. We would be happy to welcome you back again in Stuttgart. Kind regards, Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

8/10 - 좋아요

sungkun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Movenpick 님, 2018년 5월 9일
Dear guest, Thank you very much for your feedback and your stay at the Mövenpick Hotel Stuttgart Airport. It is a pleasure for us to see your 4 stars-rating. We are looking forward to welcome you soon again and wish you all the best in the meantime. Sincerely Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

Won 님, Daegu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항 바로 옆 호텔
출장때문에 공항 옆 호텔에서 지내게 되었는데, 늦은시각에도 s-반 타고 공항역으로 오면, 길건너서 바로 호텔이 있어서 안전하게 귀가할 수 있었습니다. 호텔 직원도 매우 친절하고, 객실 상태도 무척 좋았습니다. 조식은 일반 호텔 조식과 비슷하며, 슈퍼나 근처 마트는 공항으로 가면 다양하게 있습니다. 다만, 히터를 켜도 방이 약간 추운감이 있었습니다.
2018년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2018년 3월 9일
Dear Won, Thank you for sharing this great feedback with us! We are happy that we made your business trip as comfortable as possible. Thank you for rating your overall experience so high. We are sorry to hear that the room was too cold for you. Please let our reception staff know if they can assist you with our heating system. Dear Won, we hope that we can welcome you again for your next visit to Stuttgart. Best regards, Jürgen Köhler, General Manager – Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

Seoung Seop

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든것이 완벽함. 식사도 맛있음. 다음에 슈투트가르트에 갈일이 있다면 다시 묵을 예정임.
2017년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2017년 6월 23일
Dear Guest, Thank you very much for your positive feedback of your stay in our Mövenpick Hotel Stuttgart Airport. We are happy, that you enjoyed your stay with us and that we met your expectations. We wish you all the best and we are looking forward to welcoming you back again soon. Kind regards, Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

10/10 - 훌륭해요

Choi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음에 슈투트가르트오면 또올것임
너무너무 좋았구요 직원분들 친절하고 방도 너무 깨끗하고 좋았고 아침도 괜찮았고 저녁레스토랑도 괜찮았고 가격도 괜찮았고 여튼 다괜찮았음!
2017년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2017년 6월 23일
Dear Guest, Many thanks for your feedback regarding your stay at the Mövenpick Hotel Stuttgart Airport. We look forward to welcoming you back again and wish you all the best for the meantime. Kind regards Jürgen Köhler, General Manager - Mövenpick Hotel Stuttgart Airport

8/10 - 좋아요

KEEJOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
close to airport
I gave 3 to the comfortable room because of this weird arrangement in the bathroom where there is no door for the bathroom to begin with, and toilet door in the bathroom does not have a lock. The pane in the wall between the bathroom and the twin bed is glared but not completely. Not everyone wants to see others taking a shower.
답변 제공: General Manager 님, 2016년 11월 28일
Dear guest, Thank you very much for staying with us and your feedback. Our aim is to provide our guests a comfortable and friendly atmosphere. Therefore we are very happy that you enjoyed your stay. Thank you for your comment regarding the window in the bathroom. The idea of the hotel´s designer was to provide a bright bathroom with natural daylight. We are sorry that we do not meet your taste. We have rooms with frosted glasses to the bath room. For your next reservation, please do not hesitate to inform our team of the reservation department, that you would like to prefer a room with frosted glass. We are looking forward to welcoming you back and in the meantime we wish you all the best. Kind regards Victoria Zimmermann – Guest Relations, Mövenpick Hotel Stuttgart Airport & Messe

10/10 - 훌륭해요

You 님, Seoul. Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stuttgart공항 코앞에 위치한 훌륭한 호텔
위치. 시설. 조식 등 모든면에서 만족
답변 제공: General Manager 님, 2016년 8월 27일
Dear Guest, Thank you very much for your positive feedback of your stay in our Mövenpick Hotel Stuttgart Airport and Messe. We are happy, that you enjoyed your stay with us and that we met your expectations. We wish you all the best and we are looking forward to welcoming you back again soon. Sunny regards, Victoria Zimmermann Guest Relation – Mövenpick Hotel Stuttgart Airport und Messe

10/10 - 훌륭해요

yumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 8월 17일
Dear Guest, Thank you for sharing your great feedback of your most recent visit to the Mövenpick Hotel Stuttgart Airport & Messe. We will look forward to welcoming you back again in the not too distant future and wish you all the best in the meantime. Sincerely, Victoria Zimmermann – Guest Relations, Mövenpick Hotel Stuttgart Airport & Messe

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
It was REALLY NICE HOTEL. VERY CLEAN AND NEW
답변 제공: Guest Relations 님, 2016년 1월 9일
Dear guest, Thank you for your recommendation to other travelers. We are looking forward to welcome you soon again,. Best regards Stephania Zimmermann Guest Relations - Mövenpick Hotel Stuttgart Airport & Messe

10/10 - 훌륭해요

minkyu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원이 매우 친절함.
답변 제공: Guest Relations 님, 2015년 9월 5일
Dear guest, Thank you very much for your recent visit at the Mövenpick Hotel Stuttgart Airport & Messe. Our aim is to provide our guests a comfortable and friendly atmosphere. Therefore your feedback is very important for us and it is great to read that you like our hotel especially our friendly staff. We hope that you had a pleasant trip back home and to welcome you again in the near future and wish you all the best in the meantime. Kind regards, Anja Winter - Guest Relations, Mövenpick Hotel Stuttgart Airport & Messe

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for biz trip
Good
답변 제공: Guest Relations 님, 2015년 6월 27일
Dear Guest, thank you very much for having taken the time to rate your stay at the Mövenpick Hotel Stuttgart Airport & Messe. It will be a pleasure to welcome you back during your next business trip to Stuttgart. Best regards Stephania Zimmermann, Guest Relations Mövenpick Hotel Stuttgart Airport & Messe

10/10 - 훌륭해요

서울의 박 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋음
전체적으로 다 만족함. 특히 직원들이 매우 친절하고 관리나 청결도 최고임.위치는 공항길건너 있어 밤에 도착하더라도 걸어서 50미터에 불과하여 전혀 부담없음
답변 제공: Stephania Zimmermann 님, 2014년 11월 1일
Dear guest, Thank you for booking our Mövenpick Hotel Stuttgart Airport & Messe. It is our pleasure to provide good service to our customers and constantly improve where necessary. We are pleased that you found the location of the hotel convenient and that you enjoyed your hotel room as well as the service provided by our team. The Mövenpick team would be very happy to welcome you again in one of our Mövenpick Hotels & Resorts. In the meantime we wish you and your family all the best. Stephania Zimmermann Guest Relation

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전시회 가기엔 최고!
공항에서 50미터 전시회장에서 200미터입니다. 말이 필요없습니다.
답변 제공: Stephania Zimmermann 님, 2014년 9월 13일
Dear Guest, Thank you for your great feedback for the Mövenpick Hotel Stuttgart Airport & Messe. We always strive to exceed expectations and provide a nice experience both in the hotel and in the restaurant. Therefore your comment is very rewarding for us all. Thank you for sharing it! It will be a pleasure to welcome you back during your next trip to Stuttgart. In the meantime we wish you all the best. Best regards Miriam Meier Guest Relations

8/10 - 좋아요

Anja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Standartflughafenhotel erfüllt seinen Zweck stressfrei frühen Flug zu erreichen. Dafür Lage perfekt. Schön ist aber anders zwischen Beton und Strassen.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Team Mövenpick Hotels Stuttgart 님, 2024년 4월 11일
Liebe Anja,vielen Dank für Ihr positives Feedback!Es freut uns sehr, dass Sie die Lage unseres Hotels direkt am Flughafen Stuttgart für Ihre Reisepläne als ideal empfanden und die Sauberkeit unserer Zimmer, den Zustand des Hotels sowie den Service und die Zimmerausstattung positiv hervorheben.Dennoch bedauern wir, dass das Design nicht Ihren persönlichen Geschmack getroffen hat. Wir sind stolz auf die Gestaltung unseres Hauses durch den italienischen Stararchitekten Matteo Thun und hoffen, dass Sie bei einem zukünftigen Aufenthalt die besondere Atmosphäre unseres Hotels in vollem Umfang genießen können.Wir schätzen Ihre Eindrücke sehr, da sie uns dabei helfen, ein noch besseres Erlebnis für unsere Gäste zu schaffen.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Guest Relations TeamMövenpick Hotels Stuttgart

10/10 - 훌륭해요

Dr. Holger

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toll ausgestattete Zimmer und direkt am Terminal!
2024년 4월에 1박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 4월 8일
Lieber Gast,vielen Dank für Ihre positive Bewertung.Es freut uns außerordentlich zu hören, dass Sie sowohl mit der Sauberkeit Ihres Zimmers als auch mit dem Zustand unseres Hotels rundum zufrieden waren! Unser Ziel ist es, unseren Gästen stets einen exzellenten Service sowie erstklassige Annehmlichkeiten zu bieten, und Ihre Wertschätzung bestätigt uns in unserem Handeln. Die direkte Nähe zum Terminal, welche Sie positiv hervorheben, ist tatsächlich einer der Vorzüge unseres Hotels, den viele unserer Gäste zu schätzen wissen.Schön wäre es, Sie in der Zukunft nochmal begrüßen zu dürfen. Mit freundlichen Grüßen.Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

6/10 - 괜찮아요

Sandra 님, Wernigerode

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Sehr schlechtes Frühstück und unfreundliches Personal beim Checkout
2024년 4월에 1박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick 님, 2024년 4월 5일
Sehr geehrte Sandra,vielen Dank für Ihre Bewertung!Es freut uns zu hören, dass Sie die Sauberkeit unserer Zimmer und den Zustand des Hotels positiv hervorheben. Es tut uns sehr leid zu erfahren, dass der Service beim Check-out nicht Ihren Erwartungen entsprochen hat. Wir sind stets bemüht, unseren Gästen einen einwandfreien Service zu bieten, und bedauern, dass wir in diesem Punkt nicht überzeugen konnten. Seien Sie versichert, dass wir Ihre Rückmeldung umgehend im Team besprochen haben.Wir hoffen, dass Sie dennoch die Annehmlichkeiten Ihres Zimmers genießen konnten und Ihr Aufenthalt insgesamt angenehm war.Wir hoffen Sie bald wieder begrüßen zu dürfen, mit freundlichen Grüßen.Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful for a 13-hour layover at Heathrow. Highly recommend!
2024년 3월에 1박 숙박함
답변 제공: Maren Holubek, Operations Manager Mövenpick Hotel 님, 2024년 4월 2일
Dear Brenda,Thank you for this kind feedback concerning your visit.We are delighted to hear that our efforts to maintain impeccable cleanliness and condition throughout Mövenpick Hotel Stuttgart Airport met your expectations and contributed to a wonderful layover. It is particularly gratifying that you found our service and room amenities to be of the highest standard, ensuring a comfortable and enjoyable stay.Our dedicated staff takes great pride in delivering an exceptional experience for our guests, and your kind words are a true testament to their commitment.We are always striving to provide our guests with a memorable experience, and we are thrilled to have achieved this during your visit.We hope to see you again. Kind regards,Maren Holubek, Operations ManagerMövenpick Hotels Stuttgart

8/10 - 좋아요

Hans 님, Key Biscayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Direct Access to the Airport. Swiss quality and friendly Service
2024년 3월에 1박 숙박함
답변 제공: Maren Holubek, Operations Manager Mövenpick Hotel 님, 2024년 3월 27일
Dear Hans,Thank you for positively reviewing your visit.We're thrilled to hear that our direct access to the airport and the quality of service met your expectations. It's fantastic to know that the cleanliness of our rooms and our team's friendliness contributed positively to your stay. Our location is indeed designed for the convenience of our guests, and we're glad it served you well.We have taken note of your comments on the hotel condition, and while we always strive for excellence, there is always room for improvement. Please rest assured that we are continually working to enhance every aspect of our guest experience.We look forward to having the opportunity to welcome you back in the future. Best wishes,Maren Holubek, Operations ManagerMövenpick Hotels Stuttgart

8/10 - 좋아요

Yannick

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel chambre spacieuse salle de bain fonctionnel et esthétique Tout est bien Merci
2024년 2월에 1박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 27일
Cher Yannick,Merci de nous faire part de votre retour d’expérience.Nous sommes ravis d'apprendre que la spaciosité et le design fonctionnel et esthétique de nos chambres ont contribué à rendre votre séjour agréable. Notre équipe attache une grande importance à la propreté et à la condition de l'hôtel, et votre reconnaissance à cet égard est très appréciée. Nous notons également votre satisfaction concernant le service et les équipements de la chambre.Nous espérons avoir le plaisir de vous revoir bientôt!Bien cordialement,Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

8/10 - 좋아요

Karla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall I had a really good stay with them. The only issues I would say I had with them was in the breakfast. The people were very rude, stuck up, and looked down upon me for no apparent reason. Some of the guest even said rude comments to their people that were in their table. I heard "she's American, she doesn't belong in this class" but they had said it in their language so I do not know exactly what was said but I did hear those two things. My friend also had left socks in the counter for reception to give to me. For some reason they are gone and not there kind og fishy with that.
2024년 2월에 2박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 26일
Dear Karla,Thank you for your feedback.We're delighted to know that the cleanliness and condition of our hotel met your expectations, reflecting our commitment to providing an immaculate environment for our guests. It's also pleasing to hear that you found the room amenities to your satisfaction, as we strive to offer comfort and convenience with features such as soundproofed windows and individually regulated air conditioning. We regret to hear about your breakfast experience and the impression that our staff's demeanor was not as welcoming as we intend it to be; please rest assured that we value all our guests equally and aim to provide a hospitable and inclusive environment. It's concerning to learn about the incident regarding your friend's socks, and we'd like to assure you that the security and satisfaction of our guests are top priorities for us, and any misunderstanding or misplacement of items is taken very seriously.It would be a pleasure to have you return on a future occasion. Best regards,Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

8/10 - 좋아요

Howard 님, Pointe Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport and the exhibition halls
2024년 2월에 3박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 23일
Dear Howard,Our sincerest thanks for this positive review of your stay at our hotel.It's great to hear that you appreciated our hotel's proximity to the airport and exhibition halls, an aspect we're particularly proud of given our unique location just 50 metres from Stuttgart Airport and 300 metres from the Stuttgart Messe and the ICS International Congress Centre. While you seem satisfied with the overall condition of the hotel and the service provided, we noticed your ratings reflect some areas where we might not have met your expectations fully. We continuously strive to deliver the best experience to our guests, and your feedback is valuable in this effort. We all hope to welcome you back in the future.Best wishes from sunny Stuttgart,Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

4/10 - 별로예요

ff

별로예요: 직원 및 서비스
数日前に宿泊してまた宿泊すると話してチェックアウトしたのに、予約が入っていないと言われて困った。
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 19일
お客様、この度は当ホテルにご滞在いただき誠にありがとうございました。お部屋の快適さやホテルのコンディションについてのご評価をいただき、感謝いたします。ただし、ご予約に関するご不便をおかけしたことについては、心よりお詫び申し上げます。当ホテルでは、お客様がスムーズにチェックインできるよう最善を尽くしておりますが、この度はご期待に沿えなかったことを反省しております。またのお越しをお待ちしております。Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

8/10 - 좋아요

Bojan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Vrij prijzig en onvriendelijk personeel in de ontbijzaal. Veel keus voor het ontbijt.
2024년 2월에 1박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 19일
Beste Bojan,Fijn dat u de tijd nam voor uw feedback.We zijn blij te horen dat ons ontbijtassortiment aan uw verwachtingen heeft voldaan. Onze gasten prijzen vaak de diversiteit en kwaliteit van onze ontbijtkeuzes, met meer dan 120 items inclusief een veganistische hoek en lokale specialiteiten. We betreuren het te vernemen dat u onze prijzen als hoog heeft ervaren en dat u de interactie met ons personeel in de ontbijtzaal als onvriendelijk heeft ervaren. Hoewel we bekendstaan om onze uitstekende klantenservice en vriendelijk personeel, nemen we uw opmerkingen serieus en zien dit als een kans om te blijven verbeteren.We hopen dat de nabijheid van het vliegveld en onze Messe, evenals het design van Matteo Thun, hebben bijgedragen aan een prettige ervaring tijdens uw verblijf.Hartelijke groet en graag tot ziens,Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Anita 님, Falkenberg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr guter Service und tolle Zimmer
2024년 2월에 1박 숙박함
답변 제공: Tanja Rollny, Guest Relations Mövenpick Hotels S 님, 2024년 2월 15일
Liebe Anita,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es freut uns außerordentlich, dass Sie unsere Zimmer und den Service als herausragend empfunden haben. Wir sind stolz auf unser engagiertes Team und die hohe Sauberkeit unserer Räumlichkeiten, welche durch das Design des italienischen Stararchitekten Matteo Thun und unser einzigartiges 'Sleep Individually Different' Konzept ergänzt werden.Hoffentlich können wir Sie auch in der Zukunft wieder bei uns begrüßen.Freundliche Grüße,Tanja Rollny, Guest Relations Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Carina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Movenpick 님, 2024년 2월 5일
Sehr geehrte Carina,es freut uns zu hören, dass Sie Ihren Aufenthalt bei uns im Mövenpick Hotel Stuttgart Airport genossen haben! Wir hoffen, dass Sie sich bei Ihrem nächsten Besuch in der Region wieder für uns entscheiden werden.Mit freundlichen Grüßen, Beste GrüßeTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Rainer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles Top
2024년 1월에 1박 숙박함
답변 제공: Movenpick 님, 2024년 1월 24일
Sehr geehrter Rainer,wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt im Mövenpick Hotel Stuttgart Airport genossen haben. Wir sind bestrebt, jedem unserer Gäste einen angenehmen Aufenthalt zu ermöglichen, und es ist erfreulich zu wissen, dass es uns gelungen ist, Ihnen den Service zu bieten, den Sie erwartet haben. Bitte zögern Sie nicht, uns erneut zu kontaktieren, wenn wir Sie in Zukunft wieder begrüßen können.Herzliche GrüßeTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
optimale Lage für Messebesuch mit Stadtbesuch
2024년 1월에 2박 숙박함
답변 제공: Movenpick 님, 2024년 1월 24일
Sehr geehrter Michael,danke sehr! Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt in unserem Mövenpick Hotel Stuttgart Airport hatten. Es ist schön zu wissen, dass wir Ihre Erwartungen übertreffen und Ihren Aufenthalt zu einem durchweg ppsitiven Erlebnis machen konnten. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen eine schöne Woche.Mit freundlichen GrüßenTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

10/10 - 훌륭해요

Bernhard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Movenpick 님, 2024년 1월 24일
Sehr geehrter Bernhard,es freut uns zu hören, dass Sie Ihren Aufenthalt im Mövenpick Hotel Stuttgart Airport genossen haben. Es ist immer eine Freude, so positives Feedback von unseren Gästen zu erhalten, und wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung mitzuteilen. Wir hoffen, Sie bald wieder begrüßen zu dürfen!Mit freundlichen GrüßenTanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart

6/10 - 괜찮아요

Thomas

Haare im Ablauf der Dusche, Dusche am Boden auch verkalkt. Ansonsten war augenscheinlich alles sauber.
2024년 1월에 1박 숙박함
답변 제공: Movenpick 님, 2024년 1월 8일
Sehr geehrter Thomas,erlauben Sie mir zunächst, mich vielmals für die Probleme zu entschuldigen, die Sie während Ihres Aufenthalts in unserem Hotel hatten. Ihr Komfort und Ihre Zufriedenheit sind für uns von größter Bedeutung.Es ist sehr enttäuschend zu wissen, dass Ihr Aufenthalt aufgrund des Zustands der Dusche nicht perfekt war. Dies spiegelt sicherlich nicht die Qualitätsstandards wider, die wir anstreben. Wir wissen es zu schätzen, dass Sie uns darauf aufmerksam gemacht haben, denn es hilft uns, uns zu verbessern und sicherzustellen, dass alle unsere Gäste ihren Aufenthalt in vollen Zügen genießen können. Wir danken Ihnen für Ihre Rückmeldung und hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihren Aufenthalt noch angenehmer zu gestalten.Mit freundlichen Grüßen,Tanja Rollny, Guest Relations - Mövenpick Hotels Stuttgart