Charming hotel with very friendly and accommodating staff. Parking can be a challenge, especially during dinner when their restaurant is in demand for non-guests, but the staff handled it very smoothly and there were no issues. Small touches like a water station and complimentary aluminum water bottle, snacks, and delicious chocolates. Only suggestion is to step up the coffee game at breakfast - food at the included breakfast was fabulous, but coffee was meh... Location is perfect for walking into town, very close to Bald Mountain and room balcony complete with lots of potted flowers made it very relaxing and comfortable. Would definitely stay here again.