스탠다드룸 | 고급 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치
예약 가능 여부 확인

선댄스 마운틴 리조트 여행 후기

4 out of 5
선댄스 마운틴 리조트
8841 N. Alpine Loop Road, Provo, UT

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 314개 이용 후기 중 227개" "
평점 8 - 좋아요. 314개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 314개 이용 후기 중 21개" "
평점 4 - 별로예요. 314개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 314개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sundance Mountain Resort was a very fantastic place to stay, relax and ski. We enjoyed the mountain, the spa and all the restaurants on the hill. The staff were lovely, kind and friendly. Our only complaint is we didn’t have a car, so when we needed some basic supplies, there was nothing available on the mountain itself and no way to get it up there. Otherwise we had an amazing time.
2024년 3월에 3박 숙박함

4/10 - 별로예요

nathan

연인과의 여행
별로예요: 직원 및 서비스
Unfortunately, this is not the Sundance Resort experience that it once was. Food was REALLY bad (literally uncooked and/or cold at the two restaurants we ate at), slow, and very poorly timed (I was done with my meal by the time my husband received his). The workers at the resort were completely uninterested (especially the front desk in their deli and the hostess at the Foundry). The driver that led us to our room on check in was the highlight. Would strongly suggest choosing another resort/place to spend a weekend. Like ol Butch and Sundance, the quality of this once spectacular resort seems to have been left in the annals of time. Huge disappointment.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Sunny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MIKE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish I could give 10 Stars. The place, the people, the amenities are 1st class! All I can say is WOW! Book it!!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All around excellent.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
Very beautiful
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Merilee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The perfect getaway for our anniversary!!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Carrie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay! I can’t wait to return to that special place.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredible views and great customer service. Couldn’t recommend more!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Azizz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, helpful and very accommodating. Everything was perfect!
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Russell 님, Sandy

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay at Sundance!
Booked the Sundance Resort for an overnight stay for two reasons. First, we were doing a road trip through Utah and a friend of ours from there said ‘Why aren’t you going to Sundance?’. Second it was a treat for my birthday. We had a great time on this amazing property. The room was amazing as was the staff. The little touches the property has put up for the holiday season made it pretty magical at night. We had a great dinner at The Foundry Grill. Definitely worth the stay.
2023년 12월에 1박 숙박함

8/10 - 좋아요

ERICA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I specifically asked for a nice room because it was our anniversary. The room was really nice but the coffee maker was hard to use and inconvenient. There was a very bright clock in the room that kept me up all night that you couldn’t turn off. The patio chairs on the patio were unsafe and falling apart.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delightful getaway.
Beautiful, cozy cabin in the woods. Delightful fire places for ambiance and balcony as well as outdoor patio to enjoy the forest views and nearby stream. Paved walking paths through with many white Christmas lighted trees is magical. Fabulous onsite restaurant the Foundry.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anjela

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brad

Perfect get away!
Perfect get away with my wife! We stayed for two nights in our very large room, took the pottery class, and ate at the restaurants there by the room.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Laurel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer care is above and beyond. Sundance has cars and drivers who shuttle you around. They were helpful and happy. I liked how the drivers even came into the restaurant to get us! The rooms are mountainous and rustic. Our room was freezing cold when we arrived. It took a while for it to get warm. The staff brought us plenty of firewood. The food at the Foundry Grill was good. The ambience is excellent! I wish there was artwork on the walls! It looked like they removed the paintings before our stay. Weird. I only wish our room had a microwave, mini fridge, and a larger TV.
2023년 10월에 1박 숙박함

8/10 - 좋아요

craig

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property and location- fabulous Excellent response to a room air issue Food was great in the Tree Room service from the main waitress was just ok the dining room support staff was lovely The service for breakfast was Terrible!!! It ended our visit on a very sad note and we loved the property, room & food
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

JEANNINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Brenny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise in the mountains
Amazing. Sundance resort is simply a tucked away piece of paradise. From serene to adventure seekers. This resort has it all. I went for the Sundance mountain theatre , which is always fantastic. Spent the day hiking, zipline, mountain biking, fly fishing. Then visit the unique art studio for hands on art classes (silver smith , painting, ceramics, candle making, jewellery, etc) or....just enjoy the quiet and solitude of the aea
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kenny

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Mollie

2023년 6월에 1박 숙박함

8/10 - 좋아요

Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Alena 님, walnut creek

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely charming place. Our cottage room had tasteful decor , was clean and had everything we needed, had good coffee too. We got yummy cookies in room from staff for our anniversary celebration. We loved our stay. Definitely a special place.
2023년 5월에 1박 숙박함
답변 제공: Amber 님, 2023년 6월 8일
Alena, we are delighted to hear about your recent experience at Sundance Mountain Resort. Thank you for taking the time to share this with us, and we hope to welcome you back soon!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Amber 님, 2023년 6월 8일
Thomas, thank you for taking the time to leave a review. We are happy to see that you enjoyed your stay at Sundance Mountain Resort.

2/10 - 너무 별로예요

Oscar

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID! Charged three times for a prepaid room
Charged 3 times for the same room after having prepaid via Hotels.com. ALL 3 transactions at different amounts. Did not get the $1000 category room that was pre-paid. Got a basement window without a window. About 20 calls to resolve fraudulent transactions by local Utah talent. This is not owned or managed by Robert Redford any longer. To top it off I was woken up by security for a noise complaint after having slept for 2 hours. Was I breathing to hard when sleeping. A total bust and complete waste of time and money.
2023년 3월에 2박 숙박함
답변 제공: Amber 님, 2023년 3월 29일
Magnus, we are appreciative of you taking the time to leave a review and are sorry to hear that you left feeling frustrated and disappointed. It is my understanding that you booked through Expedia and were unhappy with the room you were originally assigned. Upon check in, our Front Desk agent was able to upgrade you to a larger room that better reflected what you were looking for. You were charged accordingly for the upgraded room. We apologize if there was a lack of communication surrounding the room upgrade. Our Director of Lodging has refunded you for the cost of the room upgrade. Pending authorizations will eventually fall off, but cannot be deleted, because they are not charges. We also apologize for any possible misunderstandings regarding a noise complaint. If there is anything you’d like to discuss further, please reach out to our Director of Lodging. All the best.

10/10 - 훌륭해요

Leticia

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful! Something to do for everyone and for every season. The lodging was good. A little outdated is all. The worst part about the lodging was the guests staying above us. They were up until 3am and it sounded like they has a herd of elephants performing Zumba. They were rude when asked to be quiet. The food at the Foundry was phenomenal! And The Owl Bar after was.alot of fun with live entertainment.

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Sebnem

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 6 nights in the Mountain side 1 bedroom suite with my husband and 2 kids. The surrounding area and tye nature is amazing. The rooms on the ither hand need an update. Housekeeping did not clean the room the entire time even though we called and requested it twice. I gave up and vacuumed myself. It was unexpected for a room we paid $700 per night. We ordered food a few time from room service and it was delivered in paper bags in 20F weather ice cold.

10/10 - 훌륭해요

Ciara

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very lovely resort Some new staff who were training
2022년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Special place, needs a little TLC
Sundance is a special place and we’ve stayed here multiple times over the last 25 years. The room has plenty of blankets which we appreciated and once we figured out the heating it was quite warm especially with the fireplace on, it was in the teens when we stayed there. We could hear the upstairs guests walking around till about 2am and there was a little leak from the ceiling in the morning, so it might just be showing it’s age a bit and maybe in need of a bit of TLC. Also no Wi-Fi passcodes anywhere to be found in the material they gave us so we needed to call for that and it was still quite spotty. Also please keep in mind that once you are in your room if you need medicine or just a soda or water you’ll need to get back in your car and go to the main guest check in area to find something to purchase, there are no options in the room so bringing everything you might possibly need is kinda important.
2022년 11월에 1박 숙박함

4/10 - 별로예요

Lisa 님, Philadelphia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The resort is billed as a "Preferred Hotel" and recommended by Forbes and Conde Nast which is why I decided to stay there. Our room was small, poor layout and in need of a major face lift. Guests did not have preference over non-guests and had to stand in long lines for food or could not get your first choice in restaurants. The resorts mantra is relaxation and communing with nature. It was difficult to do so with the amount of people at weddings, conferences and the general public. The silversmithing and ceramic classes were great. It was a little irritating that the $150 per person class did not include the shipping of the item you made. We were ushered out of the $200 per person private silversmith class, that was supposed to be 2 hours, after 90 minutes. The leather chairs in the Owl Bar had holes in the seats and most ledges and decorative items etc. (throughout the resort) were in need of dusting. The Foundry Grille was advertised to be open till 11:00 am but closed at 10:00 am and we missed a sit down breakfast. We went to the deli and they were out of eggs and a few other items.
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Restaurant food , & service was very good.
Tech issues with TV. Fireplace defective and some bugs in the room
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Andrew

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Katharine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An amazing property - just stunning! Most of the staff went above and beyond. The was however a mix up in our room - which caused a scene and us having to move rooms - which was not handled very well by one of the staff members. It was extremely hard to get anyone on the phone - and needed to call up to 15 times - to get information, reserve a table and get a ride to and from cabin.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Cynthia

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Updates Needed!!
Check-in was ridiculous. I was told housekeeping was in the room & it would be ready in 35 mins. 11/2 hrs later, was told exactly the same. 1 hour later, I was told it would be 45 mins. Finally given keys, but was not told there was a Unit A & Unit B. Thankfully, Unit A had a Do Not Disturb sign out, otherwise, we would have been trying to get into an occupied room. The rooms are tired & dated. Need a complete refurbishment to be luxury resort , which Sundance once was, & continues to charge for. The staff & service in Deli, Owl Bar & Tree Room Restaurant were friendly, courteous & professional. Dinner was exceptional.
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
While this property has been here a while and it is quite rustic, the surrounding nature is awesome. Come is rest and unwind or use the outdoors if you are an out doors adventure seeker. Lots to do outdoors or nearby communities.
2022년 9월에 3박 숙박함

8/10 - 좋아요

MIKA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
若干の体力と当地までの運転を要します。
3年程前にマンダリングループに売却されてしまったサンダンス・マウンテンリゾート ですが、当初のコンセプト通りの自然を愛でる空間ではあり、ロバート・レッドフォードのファンであれば聖地なのでは？と思います。所々に彼の気配が感じられて、レストランには、Bob's Beer があったりも。彼のファンであれば間違いなく注文してしまうでしょう　笑）。また早朝の空気は本当においしかったです！ しかし、施設のメンテナンスは少々難ありで、鍵が鍵穴から抜けなくなったり、朝早くには、水漏れはなかったか、設備業者がいきなり登場したりと落ち着きませんでした。またレストランから宿泊するコテージまでは指定しない限りは坂道往復となるので、飲酒したい我々は歩きで出かけたものの、真っ暗な道をスマホの明かりを頼りに向かう事となり。そして帰り道は山登り。と言うことで、まぁまぁの体力と方向感覚を要します。 いずれにしても、当地には車がなければたどり着けませんので、レンタカー利用は必須です。ソルトレイクから夕方着を目標に向かうと渋滞にかかり、予定の倍時間（2時間以上）を要しました。
2022년 9월에 2박 숙박함

8/10 - 좋아요

Margaret S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay
The food at the Foundry Grill was outstanding and ate there twice. The room was very small and without a mini fridge, microwave or table, so eating anything in our room wasn't possible. The grounds were beautiful and there was plenty to do. We took the ski lift to the top of the mountain and the view was spectacular. We enjoyed everything except the room but we spent very little time there. This is a very special place.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was our 28th anniversary and a tradition for the last three years and we will continue. What a beautiful place and a wonderful adventure to experience.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 객실의 편안함
I loved staying at Sundance, the room was cozy like I hoped it would be. But for the amount of money it costs I was surprised to have window blinds that didn't work well and a screen door that took a lot of work to get open and closed. Also our refrigerator wasn't working but they didn't replace it until we had checked in so had to wait longer than our 4pm check in to get settled. The room and resort were very clean.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Natalie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The spectacular beauty coupled with excellent service and amenities makes this resort the best I have experienced.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect as always
2022년 6월에 1박 숙박함