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울티카 시어워터 리조트 여행 후기

4.5 out of 5
울티카 시어워터 리조트
The Esplanade, Kings Beach, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1323개 이용 후기 중 537개" "
평점 8 - 좋아요. 1323개 이용 후기 중 527개" "
평점 6 - 괜찮아요. 1323개 이용 후기 중 172개" "
평점 4 - 별로예요. 1323개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1323개 이용 후기 중 24개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Trish

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2024년 4월 17일
Hi Trish,We're thrilled you enjoyed your stay at our resort.We hope to welcome you back soon!Warm regards Michaela - Front Desk

8/10 - 좋아요

Emmalene

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2024년 3월 29일
Hi Emmalene,Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.Regards,Reception

8/10 - 좋아요

Mitchell

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2024년 3월 2일
Hi Mitchell thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

10/10 - 훌륭해요

Jolanta

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2024년 1월 23일
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 편의 시설/서비스
Excellent position - patrolled beach right across the road. Multiple dining options very close. Main street of Caloundra easy stroll.
2023년 12월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2024년 1월 23일
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2024년 1월 23일
We're thrilled you enjoyed your stay at our resort. We hope to welcome you back soon!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2024년 1월 23일
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 - 괜찮아요

Kristy

좋아요: 청결 상태
Great location, friendly staff, basic property facilities Wouldn’t bother with the breakfast inclusion which is from a café adjoining the building and was very average
2023년 11월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2023년 11월 12일
Hi Kristy,Your positive feedback made our day! we appreciate your review. Your feedback helps us identify areas for improvement. Thank you for sharing.

10/10 - 훌륭해요

Johannes

좋아요: 청결 상태, 숙박 시설 상태 및 시설
great allround stay with you .
2023년 10월에 7박 숙박함
답변 제공: Shearwater Resort 님, 2023년 10월 29일
Hi Johannes,Your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 - 좋아요

Dee

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The positives to the property is good secure parking, its in walking distance to the beach and restaurants. The small resort incudes a gym, spa, pool and sauna. Foxtel tv. Staff friendly and helpful. The negatives some wear and tear on items in room/gym needs maintenance. The room bath spa very small. The bed mattress very uncomfortable feeling the springs. And the games room needing coins to use. No phone in room to contact front desk. The resort hotel on entry always looked clean and has a fresh scent in the air.
2023년 10월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2023년 10월 26일
Hi Dee,Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We take your feedback seriously and will work to improve.

8/10 - 좋아요

Dusan

좋아요: 청결 상태
We liked the ocean view. The doors were closing loudly. The room wasn't cleaned properly, there was too much dust behind the bed tables and TV. The bed base was old and stained.
2023년 10월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 10월 18일
Thank you for taking the time to share your feedback. We're truly sorry to hear that our service did not meet your expectations. Please know that we are taking your concerns seriously and investigating fully as we are committed to improving. Kind regards Shearwater Resort

4/10 - 별로예요

Leeseng

가족 여행
close to the beach, great location The rooms and pillow cases smelt like sweat -unsure if they had changed the cases or linen..mattress worn out, uncomfortable and not level where there was 2 singles making up king size bed Could include coffee/juice with the breakfast voucher
2023년 9월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2023년 9월 29일
Hi Leeseng we apologize for falling short of your expectations. We appreciate your feedback and will strive to do better.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in very easy. View was amazing.
2023년 9월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 9월 29일
Hi Julie your positive feedback made our day! We're glad you had a wonderful time at our resort

8/10 - 좋아요

Natalie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and close to restaurants and beach. Loved the included daily breakfast.
2023년 9월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 9월 22일
Hi Natalie thank you for your kind words! We're thrilled you enjoyed your stay at our resort.

10/10 - 훌륭해요

Toni

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in great shape, room was beautiful and the view was stunning. Staff were extremely welcoming and helpful. Will definitely be back!
2023년 8월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 31일
Hello Toni, thank you for your amazing compliment. We are so happy to hear that you enjoyed your stay and we cant wait to welcome you back to Ultiqa Shearwater Resort.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walking to restaurants and beach. Very relaxing.
2023년 8월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 25일
Hi Brenda thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location to parks and walks. Unit well stocked, good washing machine and dryer. Roomy and quiet. Ventilation in bathroom needs to be improved- there was none. A sign to indicate unit would be serviced mid through stay would have useful as the sign said in highlighted words that it wouldnt be serviced! Found a coffee machine deep down in cupboard on 7th day(last day) maybe better up on kitchen bench? Overal a good place and nice breakfasts!
2023년 8월에 7박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 24일
Thank you for your kind words! We're thrilled you enjoyed your stay at our resort. We appreciate your feedback and will strive to do better

8/10 - 좋아요

Danielle

좋아요: 청결 상태
Close to beach, great walking baths and not far to town centre.
2023년 8월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 18일
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - 훌륭해요

Damon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good location friendly staff Thank you
2023년 7월에 11박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 4일
We're delighted to hear that you had a fantastic experience at our resort. Thank you for sharing!

4/10 - 별로예요

Keryn

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated and overpriced. Wouldn’t stay here again.
2023년 7월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 31일
Thank you for your feedback. We're sorry to hear about your experience. We take your feedback seriously and will work to improve

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Central location
2023년 7월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 29일
Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - 훌륭해요

Michael

2023년 6월에 5박 숙박함
답변 제공: Shearwater Resort 님, 2023년 8월 13일
Thank you for choosing our resort and for the great review. We're glad you had a memorable stay with us.

6/10 - 괜찮아요

Raelene

별로예요: 청결 상태
close to the beach and restaurants..
Room was not clean enough to my standard. Furniture was sparce and dated. The coffee machine still had a previous guests pod in t, and the drip tray was filthy. Service was weekly, yet on check in the receptionist said every5 days and if you run out of detergent etc just ask the service team. which I did and they declined!! Weekly service took 10 mins, i was in the room at the time. bedsheets were changed, no vacuuming, no dusting, no mopping. there was however a lot of room deodorizer to mask the awful drain smell. Buy a scented candle or diffuser if you stay here, it will make the room a little more pleasant.
2023년 6월에 16박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 25일
We apologise for the inconvenience caused . Your feedback helps us identify areas for improvement. Thank you for sharing.

8/10 - 좋아요

Charro

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great stay, room was modern enough kids loved the spa and pool. Breakfast included was beyond expectations. Italian restaurant down stars was fresh, authentic and good family price. We will be back.
2023년 6월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 25일
Thank you for taking the time to provide a review. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - 훌륭해요

Kristen

2023년 6월에 2박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 29일
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 29일
. Your positive feedback made our day! We're glad you had a wonderful time at our resort.

10/10 - 훌륭해요

Warren

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure to stay here. The views are spectacular and everything you need is close by. So many amazing beach walks too.
2023년 5월에 6박 숙박함
답변 제공: Shearwater Resort 님, 2023년 7월 25일
We appreciate your review and are thrilled to have exceeded your expectations. We hope to welcome you back soon

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complementary Breakfast did not include tea or coffee. Not the norm in Australia!!
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Joanne

2023년 4월에 2박 숙박함

8/10 - 좋아요

Noel

좋아요: 청결 상태
2023년 5월에 2박 숙박함

8/10 - 좋아요

Kitch

좋아요: 청결 상태, 객실의 편안함
Great stay except
Everything was great except 2 things. 1) The hair dryer in the bathroom had serious damage and exposed wires which sparked and was located next to the sink. Serious safety issue that could have resulted in an injury. These should be checked prior to allowing guests entry and any safety issues resolved. Would assume some type of cleaning check list with a call to maintenance to resolve any outstanding issues. I advised the front desk who had the issue resolved but could have resulted in an electric shock. 2) TV remote was not present and could not use the TV for a day/night.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Louise

2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Krysten

가족 여행
좋아요: 청결 상태
Hi the stay was really good, the staff were lovely and we loved the complimentary breaky also, easy access( our lock on the door ran out of battery at one stage so we had to get the battery changed and lucky this did not happen late at night) the dor also was not locking properly either. The kids loved the game room and pool. The location was just in the most perfect spot as everything was walking distance to the shops/beach/parks etc, . Where we stayed we didn’t really like how we had to also share our back area with our neighbour. It felt like we had no privacy and I have never stayed at a place like that before and having kids it’s a bit hard to keep them quiet when all they want to do is be kids and play outside. My partner even walked out and was on the phone at one stage and the person next to us was extremely rude and told him to be quiet and waved him away, so it made us not want to go outside at all. There also wasn’t enough towels provided and the fans and drains did not work in the bathroom or toilet and when you have kids that’s kind of a big must as both get used quite a lot.
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Amazing place to stay, staff friendly, place clean and so close to the beach along with restaurants and take out options. Parklands across the road and such a nice area and not too busy
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Cassie

2023년 4월에 4박 숙박함

2/10 - 너무 별로예요

Peter

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location is unbeatable - amazing views and walking distance to shops etc. Amenities and proximity to dining options is optimal. Checkin was less than satisfactory, room wasn’t as ordered (not the extra bedding ordered, lady on desk was rude - understand was fully booked and public holiday but paid a lot and shouldn’t be treated so terribly, assume some of rental was paid to staff to work on public holiday). Dishes with visible crud, so had to wash all dishes, Aircon in bedroom didn’t work (only heated - googled model and is a heating unit - unnecessary in QLD), carpet in bedroom was wet on entry and room smelt mouldy. Dishwasher kept sending out alarm at 3 am so as long weekend only option was my option of disconnecting.
2023년 4월에 3박 숙박함

8/10 - 좋아요

LEANNE

좋아요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Philip

We loved the service and the apartment. Excellent front room service, with a warm smile.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 객실의 편안함
Fantastic
Fantastic Been here a few times now snd love the location, view, room and the staff. Breakfast is excellent.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

mitchum

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location, the staff were friendly and the room was updated and comfortable with an awesome view of Kings Beach.
2023년 2월에 2박 숙박함

8/10 - 좋아요

Caron

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location, nice views, easy check in! Loved Kings Beach.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, great walking, great restaurants & cafes to choose from.

8/10 - 좋아요

Kris

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot friendly staff - the lady on reception with the tats was great 😊
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Asle

가족 여행
좋아요: 청결 상태, 객실의 편안함
Vårt førstevalg på The Sunshine coast
Et herlig sted med en fantastisk beliggenhet rett ved stranden, parken med gratis griller, toaletter og dusjer. Restauranten Dom med god vin og mat er et must. Frokosten er god og alt var helt supert.
Sunshine Coast
Our Beach at Kings Beach
Our choice to stay!
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, studio had everything needed. Beautiful view. Highly recommend.

8/10 - 좋아요

Kim

10/10 - 훌륭해요

Trevor

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Family holiday
Awesome location, opposite kings beach, local convenience store and 2 restaurants below, modern looking building, good carpark easy check in. Interior could do with a facelift but good enough for the value we paid. Very friendly team.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

George

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Very average unit.
Fantastic location, great staff, good parking. Room 37/1 was very average, very small bathroom with no soapholder or shelf. The doors on the kitchen cupboards were falling off and the tv was very small. The lounge and dining table and chairs looked like they were from the dump.
2022년 11월에 3박 숙박함