테라스/파티오
예약 가능 여부 확인

바르나 컬쳐 호텔 수라바야 수라바야 여행 후기

3 out of 5
바르나 컬쳐 호텔 수라바야 수라바야
Jalan Tunjungan 51, Surabaya, East Java

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 31개 이용 후기 중 9개" "
평점 8 - 좋아요. 31개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 31개 이용 후기 중 6개" "
평점 4 - 별로예요. 31개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 31개 이용 후기 중 3개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스
Staff was very helpful and friendly. Assisted me in many different ways.
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Henrica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles prima, locatie, hotelkamer, faciliteiten, ontbijt, personeel en mooie omgeving met oude historische gebouwen.
2023년 2월에 7박 숙박함

10/10 - 훌륭해요

Wan 님, Kedah.malaysia

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good.real Surabaya classic area..we are very pleased with out hotel choice anda look foward to a nice night.we would stay here again if in the area.
2020년 1월에 2박 숙박함
답변 제공: Ida – SA 님, 2020년 2월 17일
Dear Mr/Mrs Wan on, Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya, We will inform your comments to our team. We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service. Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia

6/10 - 괜찮아요

ugur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location in the city, good range of food at breakfast (but you need to be early else they'll be gone). WiFi must be signed in every time you unlock your phone. Note: it is located on the main road so on Sunday there will be no taxis / cars.
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

Brice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Receptionist zei er is geen booking op mijn naam. Terwijl al betaald. Moet 1 uur wachten alleen omdat ze kunnen de booking terug vinden. Verder gewoon oude hotel. De locatie is super maar de hoyel zelf is niet bijzonder.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
good value for location, room could use touch up.
Friendly staff, and complete breakfast. Room was okay, carpet & fabrics a bit worn, & no mini fridge - but hot water kettle good. AC strong & quite, Wifi a bit weak, with repeat login required. Great location near TP mall, but also near mosque for 3am & 5am wake up. Power failure at 2am with loud back-up generator for some additional distrubances during night...Hot water & water pressue good, taxi ready out front for quick trip to airport.
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location to stay in Surabaya. Central Area.
Area is well maintained Walls in the hotels are a bit thin, can hear the next room talking if they are speaking loudly.
2018년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicht zu empfehlen
Ich hatte das Superior-Doppel- oder -Zweibettzimmer mit 17 qm gebucht. Bekommen habe ich ein kleines dreckiges Zimmer ohne Fenster. Erst nach Beschwerde habe ich nach einer Übernachtung das gebuchte Zimmer bekommen, das zwar größer, aber leider auch schmutzig war. Einen Zimmersafe gibt es nicht! Haare liegen auf dem Boden. Der dreckige Kam vom Vorgänger lag auch noch da. Der Wasserkocher ist so dreckig, dass sie keine Lust haben Tee oder Kaffee zu machen. Auf der Bettdecke sind Farbflecken. Die Sitzmöbel und der Teppich im Flur sind versifft. Internet und Fernsehempfang und Aufzug sind zum Teil ausgefallen. Wenn Sie Toastbrot zum Frühstück haben wollen, müssen sie die Toastbrotscheiben in einem dreckigen Grill erwärmen, das dauert einige Zeit. Siehe Bilder (auch weitere Beurteilung, da ich leider zweimal gebucht hatte). Ich kann die guten Beurteilungen für das relativ teure Hotel nicht nachvollziehen. Man kriegt bei den indonesischen Hotel Budgetketten ein billigeres, saubereres und besser erhaltenes Zimmer.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kleines, dreckiges Zimmer ohne Fenster
Ich hatte das Superior-Doppel- oder -Zweibettzimmer mit 17 qm gebucht. Bekommen habe ich ein kleines dreckiges Zimmer ohne Fenster. Erst nach Beschwerde habe ich nach einer Übernachtung das gebuchte Zimmer bekommen, das zwar größer, aber leider auch schmutzig war. Einen Zimmersafe gibt es nicht! Haare liegen auf dem Boden. Der dreckige Kam vom Vorgänger lag auch noch da. Der Wasserkocher ist so dreckig, dass sie keine Lust haben Tee oder Kaffee zu machen. Auf der Bettdecke sind Farbflecken. Die Sitzmöbel und der Teppich im Flur sind versifft. Internet und Fernsehempfang und Aufzug sind zum Teil ausgefallen. Wenn Sie Toastbrot zum Frühstück haben wollen, müssen sie die Toastbrotscheiben in einem dreckigen Grill erwärmen, das dauert einige Zeit. Siehe Bilder (auch weitere Beurteilung, da ich leider zweimal gebucht hatte). Ich kann die guten Beurteilungen für das relativ teure Hotel nicht nachvollziehen. Man kriegt bei den indonesischen Hotel Budgetketten ein billigeres, saubereres und besser erhaltenes Zimmer.
2018년 9월에 2박 숙박함

8/10 - 좋아요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Goed
Prima om te verblijven, wel erg druk buiten. Kamers prima, comfortabel. Laag geprijsd, staff prima, ontbijt goed, roomservice tot 23.00,faciliteten okay
2018년 7월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid it
They would not provide an adequate room nor cancel my 1 night reservation. I booked a room at a different hotel and left. ...the room provided had a very strong smell of mold/ mildew. Even after running the air conditioner for a few minutes, the smell would not go away. They said they could not cancel my reservation and offered a different room with a very strong bleach smell. It was just as uncomfortable and difficult to breathe as the first room. Then they offered a different room that still had a strong stale smell with windows that didn't open. For what would have been a few more dollars, I booked a different hotel within walking distance and went there instead. After many years of traveling abroad, I had never left a hotel under such unpleasant circumstances before.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel but no fridge, break fast average......nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

soedarto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel will stay again thanks
2018년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ondanks het feit dat het aan een drukke weg ligt merk je daar niet veel van. Door de ligging zijn andere dingen in de stad goed bereikbaar, fijn als je een Ubertaxi wil bestellen Hotelpersoneel is buitengewoon klantgericht en zet alles in werking om het voor de gasten het naar hun zin te maken.
2017년 11월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and reasonable
This hotel is a good and equal with reasonable price
2017년 10월에 2박 숙박함

8/10 - 좋아요

Alkamar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 4박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient Hotel
Great convenient hotel near shopping malls

8/10 - 좋아요

Noorasikin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Small room but great location for shopping
A hotel good enough if you spend your days outside. Hotel is conveniently located opposite Tunjungan Mall and next to Majapahit Hotel.

6/10 - 괜찮아요

Sugar 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ショッピングモールに近く、清潔なホテル
ここの近くにはたくさんホテルがあり、そのなかで特に目立ったホテルがではないが、外観も内装もとても綺麗なホテルでした。近くには大きなショッピングモールがあり、歩いていけます。 泊まった部屋はわりと小さめ、日本のビジネスホテルくらいの大きさでしたが、やはり清潔でした。ただ、泊まった部屋には窓がなかったのが、残念かな。あと朝食はもうちょっと種類欲しかったです。

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
답변 제공: General Manager 님, 2016년 9월 5일
Dear Anonymous Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia Sincerely Ahmad Suroso ( Asst. Front Office Manager )

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean, and hotel staffs were friendly.
답변 제공: General Manager 님, 2016년 8월 22일
Dear Anonymous Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia Sincerely Ahmad Suroso ( Asst. Front Office Manager )

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Comfortable Stay at a Reasonable Price
Room: big, comfortable and clean. Price: reasonable. Breakfast: selections are quite few, but they really made the limited foods very, very delicious. Dis: There is no hair dryer in the standard room. The water flow of the shower is not strong enough for long hair.
답변 제공: General Manager 님, 2016년 8월 15일
Dear Anonymous Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia Sincerely Ahmad Suroso ( Asst. Front Office Manager )

10/10 - 훌륭해요

Grant 님, Melbourne Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel middle of the city
The staff from management to cleaners were most helpful and pleasant and would do anything asked of them I will stay again and recommend this hotel to friends.
답변 제공: Ahmad Suroso 님, 2016년 5월 23일
Dear Mr.Thierry Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia Sincerely Ahmad Suroso ( Asst. Front Office Manager )

8/10 - 좋아요

Abu Bakar 님, singapore

좋아요: 직원 및 서비스, 객실의 편안함
comfortable and pleasant stay.
Comfortable stay.Staff are courteous and helpful.Hot on the 2nd floor. Aircon not strong enough.
답변 제공: Ahmad Suroso 님, 2016년 3월 12일
Dear Mr. Abu Bakar Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya, We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia . Sincerely yours, Wahyu Kurniawan - Hotel Manager

6/10 - 괜찮아요

thierry 님, Cannes

별로예요: 직원 및 서비스, 객실의 편안함
Room noise and breadfast minimalize
답변 제공: Ahmad Suroso 님, 2016년 1월 16일
Dear Mr.Thierry Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying than your previous visit. We are looking forward to welcome you back at Varna Culture Hotel Soerabaia Sincerely Ahmad Suroso ( Duty Manager )

10/10 - 훌륭해요

Glody 님, Cepu, Central of Java, Indonesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cultural Budget Hotel yang Interesting ...
Lokasinya Strategis, dekat pusat oleh2 Genteng, Tunjungan Plaza dan tidak jauh dari stasiun kereta api Pasar Turi. Interior hotel sarat dengan pernak pernik Soerabaia tempoe doeloe, dari lukisan dan benda2 antik. Parkir yang nyaman dan aman, mudah untuk mondar mandir, tidak perlu melalui front desk dan dekat dengan lift. Hanya saja kapasitas nya tidak terlalu besar. Overall, hotel ini menarik dengan harga yang tidak mahal.
Dear Glody Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying as my previous visit . We are looking forward to welcome you back at Varna Culture Hotel Soerabaia.

8/10 - 좋아요

Takashi 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ビジネス利用なら悪くない選択
ホテルとして既存の建物を改装して約一年経過。ロビーフロアは新しいが、客室内の設備は少々劣化している。トイレとシャワースペースがカーテンで仕切られているだけなのは残念。しかし、従業員の対応はとても良く、快適。 近くにはトゥンジュンガン ショッピングモールがあって、買物には便利な立地だが、通行量が多く、信号もないので道路を渡る時には要注意。
Dear Mr. Takashi Thank you for taking the time out to share your experiences and feedback regarding your stay at Varna Culture Hotel Surabaya We will inform your comments to our team . We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our service . Once again thank you for informing your experience , and we hope your next visit will be as satisfying as my previous visit . We are looking forward to welcome you back at Varna Culture Hotel Soerabaia.