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크라운 호텔 여행 후기

3 out of 5
크라운 호텔
7 London Street, Chertsey, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 405개 이용 후기 중 191개" "
평점 8 - 좋아요. 405개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 405개 이용 후기 중 47개" "
평점 4 - 별로예요. 405개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 405개 이용 후기 중 13개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스
Good

8/10 - 좋아요

Jen

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy Hotel
Lovely stay, hotel food and service is great.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

MICHAEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent all round
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kealy

출장 여행
Beautiful sweet hotel. Rooms were very clean, spacious and recently reburbished. Breakfast was excellent, worth every penny. Very cosy bar/restaurant attached. Highly recommend.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Andre

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Adrian

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Roy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Central position, free car park
I stayed at this hotel for 3 nights with a group of friends. My room was on the ground floor of what I’ll call the annex. It was comfortable and well equipped, but the night time lighting was very poor with only bedside lamps, a desk lamp and standard lamp all of which had dark shades. The only window in the room was a set of French doors which led to the patio, not very private and there was noise from public areas and you couldn’t really open them for ventilation. Fortunately it had an effective air conditioning unit. The public areas were extensive inside and out. Food and drink prices were quite high in my mind, London prices I assumed. Breakfast was excellent. Restaurant meals were generally ok, but my main course for dinner was just luke warm. There were some alternate excellent restaurants close by. There was a large free car park although this got very busy on Saturday night mainly due a function going on. Staff were helpful and friendly. The annex had no lift. Not sure I would stay here again.
Bedroom, at night the room was very dark.
Bedroom, at night the room was very dark.
Bathroom, shower in batch (not good for those with mobility issues)
Bathroom, shower in batch (not good for those with mobility issues)
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Matt

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stuart

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Simon

단체 여행
좋아요: 숙박 시설 상태 및 시설
Great place to stay for Thorpe Park event
We had 3 rooms for 1 night and 1 room for 1 night for a friends visit to Thorpe Park. All good and lovely staff, comfy beds and a big bath to soak in after walking all day and night!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk staff were lovely and helpful especially with the lack of parking. When it came to the cleaners not so much, i could hear them shouting and swearing as they were cleaning the rooms waking myself up numerous times. I found used hygiene accessories next to the bed side table on arrival and hair around the plug hole. Only minor things but something that will easily be on the cleaning checklist. We stayed at this hotel for a trip to Thorpe park and met every need possible, only a 5 minute drive from the park and 24hr access along with plenty of eateries around to enjoy. Cheapest hotel around chertsey when booking. Definitely beats premier inn and travelodge as they were disgusting!
2023년 10월에 2박 숙박함
답변 제공: Simon 님, 2023년 11월 13일
Thank you for taking the time to review your stay

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Knackered!
Friendly welcome. Comfortable rooms however the ensuites need updating. Very poor night's sleep due to partygoers hanging round then air conditioning unit beeping and switching on and off all night! Tried to sort problem ourselves but unable to. Night porter rude.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay
We had a really enjoyable stay at The Crown. The room had everything we needed and more.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely Room, close to shops and restaurants very impressed and great value for money!
2023년 10월에 1박 숙박함
답변 제공: Simon 님, 2023년 11월 13일
Thank you for taking the time to review your stay

10/10 - 훌륭해요

Georgina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't know what to expect as it was a pub and was very surprised at how nice it was. Staff friendly clean and in a very nice position to the town would definitely stay again
2023년 10월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 11월 16일
Thank you for taking the time to review you visit

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quaint and historic. Wonderful pictures and memorabilia from the distant past and origins of the facility.
2023년 10월에 2박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 11월 16일
Thank you for your kind review

4/10 - 별로예요

Ricky

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Booked a family room, when checked in and got to room found only a double bed! Spoke to reception who said they would bring a bed or can be moved to a family room, so as previous room was smalll opted for what we should have got! When we got to room they were making up a single bed which turned out to be just a chair bed which was so thin and uncomfortable even for a child, again contacted reception who said yes they are really uncomfortable but it’s all we have! So our 10yr old granddaughter had to sleep in same bed as us, not ideal. Room looked like it hadn’t been cleaned for a while with lots of large cobwebs around. Breakfast was nice but staff apart from1girl seemed more interested in drinking tea and chatting. On the whole a very disappointing stay
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jack

2023년 10월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 11월 16일
Thank you fornleaving a rating

10/10 - 훌륭해요

Magnus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth to stay
Charming place, superfriendly staff, nice beds, great egg breakfast ;-)
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Rev. Vincent 님, Palm Springs

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Cherstey, right in the center of the town. Easy walk to shops, eateries, convenience stores, Sainsbury's for shopping and cheap gas prices is virtually across the road on side street opposite. Easy free parking on site. Variety of rooms that can be requested in advance of arrival. Charming Crown Pub on site with good pub menu and drinks choices, though somewhat overpriced for a pub. I was visiting friends in the area and then leaaving for LHR for transatlantic flight next day. Big clean, comfy bed, super cozy and quiet for restful sleep. Bathrooms needs TLC, repairs and renewals. Surprised that there was no face flannel in bathroom or available upon request. Numerous business traveller/guests during business week. Would stay again and recommend.
2023년 10월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 11월 16일
Thank you for taking the time to review your stay

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Very nice clean rooms and nice balcony overlooking the garden seating area very nice bar and food was really good too def would stay here again
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Luis

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was terrible, far from the airport, the room has a moldy smell, couldn’t use the shower for lack of water, a very bad experience.
2023년 9월에 1박 숙박함
답변 제공: Simon 님, 2023년 11월 13일
Thank you for your review.

8/10 - 좋아요

Katarina

2023년 10월에 1박 숙박함

8/10 - 좋아요

Abbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you paid for.
The reception staff were welcoming, however we were told on arrival that we had breakfast booked and what time to get up etc. we got up early for this only to be told no, we didn’t have breakfast included at all. Got up at 8:30am so wasn’t all that happy and ended up just leaving and going elsewhere. Room was decent, nice size and comfy beds. Also had air con/heater, nice coffee machine and tea etc. There was a few stains on the floor and the bathroom could of been cleaner. A lot of it was due to the hard water but this could of been cleaner and also the taps were really far back so hard to wash your hands without covering the entire sink. The bar staff were nice in the evening, fairly priced drinks and beer garden was really nice.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Lloyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Ian

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Away for work
Booked as working away from home. No one on reception on arrival so followed the instructions on the desk and then a member of staff arrived. Room (number 2) was large and had chairs and a side table as well as a desk to work at. Bed comfortable. Room was not spotlessly clean, with cobwebs in the corners of the room and hairs on floor of bathroom. Lighting in room was not bright, and there were no ceiling lights. Parking was free.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thorpe Park layover
Booked this hotel prior to a trip to Thorpe Park. Location was ideal and the hotel itself was fantastic.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

2023년 9월에 1박 숙박함

8/10 - 좋아요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Gavin

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jonny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was easily accessible and had on-site parking. The restaurant was convenient and the menu delicious
2023년 8월에 3박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 8월 23일
Thank you for your review. We are pleased you enjoyed your stay

10/10 - 훌륭해요

C w

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

James

2023년 8월에 1박 숙박함

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to find and a hidden entrance. Spacious, relaxing room. Lovely large double bed. More complimentary toiletries and coffee, it would have been perfect.
2023년 8월에 1박 숙박함
답변 제공: Team Crown 님, 2023년 8월 8일
Thank you for taking the time to leave the following comment :)

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds and rooms good size and well furnished and we'll equipped. However had trouble getting loo to flush and telly signal kept breaking up. Other than that a great break
2023년 8월에 1박 숙박함
답변 제공: Team Crown 님, 2023년 8월 8일
Thank you for taking the time to leave the following comment :)

10/10 - 훌륭해요

Joel

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking, comfy beds, great food
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Phillipa

별로예요: 청결 상태, 직원 및 서비스
Pros- cosy bar, good price, clean bedding and towels, changed room when I asked, television and hairdryer in room. Great shower. Parking. Cons - dirty, changed room due to large wet stain next to bed that smelt, dirty corridoors and carpets, broken cupboard, holes in pillow case, room phone didnt work, fire alarm went off at 1.45am had to call reception from mobile to check safe to stay in building, rude man answerd stating faulty smoke alarm but no apology or further info offered. Hand wash ran out, had to climb to close roof blinds. Patron relieving himself in a bush in the carpark when i arrived. No one on reception you have to go an look for them. I didnt eat here so cant comment on the food. A place with lots of potential but sloppy on things.
2023년 7월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 8월 10일
Thank you for your review, we will look into your comments

4/10 - 별로예요

Tiffany

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We arrived at 11.30 and explained that we would be checking in later after a wedding. We asked if we could leave our bag and we’re told that they didn’t have any space. The lady on reception was unnecessarily rude considering this must be quite a normal request at a hotel! We checked in later to find the most filthy room. Dusty, dirty, leaking taps, really unhygienic. The only saving grace was the food at breakfast which was really lovely quality and the restaurant area was clean and welcoming.
2023년 7월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 8월 10일
thanks for your comments, sorry we weren't able to allow early check in as guests from the previous day do have until 11am to check out and we need time to turn the room around

10/10 - 훌륭해요

Scott

2023년 7월에 1박 숙박함

8/10 - 좋아요

Adrian

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great stopover with a great breakfast
2023년 7월에 1박 숙박함
답변 제공: Simon and Vicky Pac-Pomarnacki 님, 2023년 8월 14일
Thank you for your review

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Hapsa

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rhys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only negatives: Shower slightly dirty and rust on bathroom floor, empty toilet roll tube left from previous person.. Room fantastic, bed super comfy, restaurant and bar area was perfect, food outstanding and reasonably priced for area. We visited Thorpe park whilst on our stay here and thoroughly enjoyed our experience as a whole, would stay again 9/10
2023년 7월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good but some areas need improving
Stayed here for one night after attending a concert in Twickenham. Check in quick but receptionist not very welcoming. Room smelt a bit on first entering, this was the bathroom, this needs a good scrub or replacing. Toilet stained, taps and sink grubby, grouting yellow and stained, skirting boards filthy, soap holder in shower rusty and no ventilation in there. The carpet stained and rotting under the air con unit and a huge cobweb left on the french door. All this is easily sorted then the room would be perfect! Great bed, had a fantastic nights sleep, lovely big tv, lovely tea tray, decor lovely and was comfortable. Breakfast was delicious, can't fault that at all. Improve the bathroom and carpet and it would have been excellent.
2023년 6월에 1박 숙박함