No help with luggage, no lifts, struggled with all our bags, upstairs then down some stairs. Room wasnt updated except the bathroom. Stain on the bedding, 3 people 2 bath towels, hanger for clothes right over where kettle is. Cabinets are dated. Upstairs was very loud, walking.
Saturday our taxi was taken by someone, we were struggling with our bags again. I was informed we were late. Not very pleasantly. Taxi was cash only and £15, she dropped us about 10 min walk away from the doors. Not very helpful knowing the amount of bags and my mother in law had a walking stick. All in all i wouldnt stay there again. All the places ive stayed this has got to be the worst for us.