커피/티 메이커
예약 가능 여부 확인

워런 로지 호텔 여행 후기

3 out of 5
워런 로지 호텔
Church Square, Middlesex, Shepperton, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 596개 이용 후기 중 177개" "
평점 8 - 좋아요. 596개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 596개 이용 후기 중 114개" "
평점 4 - 별로예요. 596개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 596개 이용 후기 중 28개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

??

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kind and good staff and managers
2023년 6월에 7박 숙박함

8/10 - 좋아요

Archie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was in the annex rooms upstairs. The guy in the room beside me was on his phone on hands free from 12:30pm until 1:30am and I could hear his full conversation with his wife. The walls are just too thin. I could hear him going to the toilet at night also. - Try to get a room inside the actual hotel would be my advice.
2024년 3월에 3박 숙박함
답변 제공: Sarah - Manager 님, 2024년 3월 28일
Thank you for your latest review. Our apologies for any noise issues you experienced on your latest stay. If you ever have issues with noise please contact the night porter so he can speak to the guest concerned. Thanks again. We very much look forward to welcoming you back again soon.

8/10 - 좋아요

Archie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sarah - Manager 님, 2024년 3월 16일
Thank you for another great review. We look forward to welcoming you back to the hotel next week. I hope you have a lovely weekend.

8/10 - 좋아요

Archie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious room. Good shower above the bath. Towels provided daily. Oil filled radiator available. Bed sheets changed daily. Lots of cupboard room for hanging clothes, and plenty of drawers for storing items.
2024년 3월에 3박 숙박함
답변 제공: Sarah - Manager 님, 2024년 3월 8일
Thank you for your amazing review. It's always lovely to see you back in the hotel and we will forward to welcoming you back again next week.

8/10 - 좋아요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the hotel is a little 'tired' the owners are in the middle of refurbishment. The room and bathroom were clean and two minor issues, once pointed out, were dealt with quickly. All the staff were lovely with nothing too much trouble. Including the excellent maintenance team. The food was very good and served up piping hot. They even allowed us access to the restaurant at a time it was unusually closed so we could have a meal with friends we hadn't seen for years. Excellent customer service. We look forward to staying with them again and seeing the completion of their renovations.
2024년 2월에 4박 숙박함
답변 제공: Sarah - Manager 님, 2024년 3월 2일
Thank you for taking the time to complete a review after your recent stay with us. I'm pleased you had a great stay and the staff helped make it special. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Paul

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very welcoming,friendly, helpful with a high standard of customer relations. Everywhere you see is very clean and organised.
2024년 2월에 2박 숙박함
답변 제공: Sarah - Manager 님, 2024년 2월 26일
Thank you for another great review. We very much look forward to welcoming you back again soon.

4/10 - 별로예요

Catherine

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room was clean. Very basic and in much need of an update. Extremely uncomfortable bed and pillows. Will not be returning.
2024년 2월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 2월 22일
Thank you for taking the time to leave a review. The hotel is under new management and we have exciting plans for refurbishment and review of all the service in the hotel. Hopefully you will try us again later in the year. It's an amazing location by the river in summer. Thanks again.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 2월에 2박 숙박함
답변 제공: Sarah - Manager 님, 2024년 2월 22일
Thank you for your amazing review. I'm really pleased that you found the hotel good value for money. Hopefully you will find a reason to visit us again very soon.

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스
Always reliable rooms and sevice
2024년 2월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 2월 8일
Thank you for your amazing review and continued business at the hotel. It's always a pleasure to welcome you back. We look forward to your next stay.

8/10 - 좋아요

Sergejs

2024년 1월에 3박 숙박함
답변 제공: Sarah - Manager 님, 2024년 3월 21일
Thank you for taking the time to leave a review after your recent stay. I'm glad you enjoyed your stay at the hotel. There's lots to do in the area so hopefully you will find a reason to visit us again soon.

2/10 - 너무 별로예요

Zoe marie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
overpriced for what we had
Our pillows smelt of someone’s greasy head, so hadn’t been washed from previous people, bathroom tap constantly trickling and tap turns around , and toilet didn’t flush properly, breakfast was ok but overpriced for a small plate, and it was so quiet when eating some gentle background music would be nice so we couldn’t here the other people eating and their conversations, young staff were lovely, overall we won’t be back.
2024년 1월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 2월 4일
Thank you for your review. Please accept my apologies for the issues you experienced. I will be investigating the issues that you experienced in the room with our maintenance and housekeeping team. We have recently started managing the property so there will be lots of changes over the forthcoming months. Feedback is crucial. Thanks again.

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with our stay, all the staff we met were very friendly, helpful and welcoming. We had a very tasty breakfast. Our bedroom was very clean with comfortable beds in our family room
2024년 1월에 2박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for your amazing review. It's lovely that you had such an great stay with us. There's lots to do in the area for families including 3 theme parks and a short train journey into London so hopefully you will find a reason to visit us again very soon.

6/10 - 괜찮아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Well located for the area we were visiting, free parking on site and nearby. good rate via Expedia. We were given a room at the top of the building with a lovely river view which was a bonus. Room was basic but clean and functional. Good shower pressure but hard to adjust temperature as the control was really stiff. Breakfast was really nice. Full English was hot and well cooked. Overall it was decent value For the price we paid.
2023년 12월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 14일
Thank you for your review. I'm really pleased that you enjoyed our idyllic location and breakfast. Hopefully you will find a recent to visit us again soon.

6/10 - 괜찮아요

Donald

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff were superb and very friendly. The room was not clean clean. It was not noise proof. Hardly got ant sleep due to a very noisy couple in the next room
2023년 12월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 14일
Thank you for taking the time to leave a review. It's always lovely to read such great comments about the staff. Our apologies for any noise issues. If you stay with us again and have any issues please call Reception and they will sort out any problems for you.

6/10 - 괜찮아요

Ryan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lovely receptionist very friendly. Decor is very dated, windows didn’t open in the room. Shower curtain was half way in the bath so liked to stick to you. I think the owners should stay in all rooms and then they can see for themselves.
2023년 12월에 2박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for your review and for letting us know about the shower curtain. I've added that to the list for the maintenance team. We are a new management team and have exciting plans for the refurbishment of the hotel so hopefully we will see you again in the future.

10/10 - 훌륭해요

anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I had a budget travellers room but something for everyone. Wonderful Thameside location. Cheerful helpful staff
2023년 12월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for your amazing review. It's lovely that you enjoyed the hotel's idyllic location and found the staff helpful. We look forward to seeing you again in the future.

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for taking the time to leave a review after your recent stay with us. I'm pleased you enjoy your time at the hotel. Hopefully we will see you again soon.

4/10 - 별로예요

ray

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for your review. If there was anything in particular that you feel would have made your stay more enjoyable please feel free to contact me.

8/10 - 좋아요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely location. Property a little tired with decoration and furniture quite dated. This reflected in the price that we paid though. Breakfast was really good and good quality produce used in cooked breakfast we had. Would stay again and recommend to others.
2023년 11월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for leaving a review after your recent stay. I'm glad you enjoyed your breakfast with us and the great location of the property. Hopefully you will find a reason to visit us again soon.

4/10 - 별로예요

Richard

2023년 11월에 3박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for taking the time to leave a review. My apologies if there were issues during your stay. We are a new management team have have exciting plans for the refurbishment of the hotel. Hopefully in the future we will see you again.

8/10 - 좋아요

Jane

2023년 11월에 1박 숙박함
답변 제공: Sarah - Manager 님, 2024년 1월 25일
Thank you for taking the time to leave a review after your recent stay with us. If there was anything in particular that would have made your stay more enjoyable please let me know. Hopefully we will see you again in the future.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
OK-good for value for money
Great for the money. Good location. Clean room but no remote for TV (not a big deal) taps soooooo slow! Bed bit soft and worn. Very shabby furniture and fittings BUT saying all that it was warm and comfortable and full filled our needs. Just giving an honest review.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lester

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay again good value for money
I have seen some of the other reviews. Yes this is an older property and some parts are a tired but it is clean, comfortable and at the price with breakfast, free parking good WiFi it is very good value for money. I would stay here again and all the staff were friendly.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly located hotel on a quiet backwater of the Thames with convenient parking. Bar and restaurant serving dinner with good selection of meals and full cooked breakfast. Functional room with all necessary amenities. The floors were a bit creaky with a little noise from other rooms but not a big issue and very comfortable bed.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함

8/10 - 좋아요

Archie

좋아요: 청결 상태
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Mark

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

KRISTINA CATHERINE ANNE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le mejor del mundo. Ese habitación es absolutemente magnifico. Ofrecen desayuno y ademas, hubo un bar. Gracias, Warren Lodge!

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Charleigh

별로예요: 청결 상태
2023년 10월에 1박 숙박함

8/10 - 좋아요

Dave

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Wet
Lovely staff nice meal beer expensive room a bit grubby
2023년 10월에 1박 숙박함

8/10 - 좋아요

Richard

2023년 10월에 1박 숙박함

8/10 - 좋아요

David

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday treat
Very comfortable bed. Very friendly staff. Would stay again
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Angela

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location is beautiful and my room was large and well appointed but the building needs an upgrade from old fashioned decoration and some lack of maintenance. Staff were pleasant
2023년 10월에 1박 숙박함

8/10 - 좋아요

James

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Leticia Antonieta 님, National City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the garden grounds and walkable area on the way to the shops. Beautiful boat launch behind the Inn with plenty of benches. Food was excellent. Very close to airports. I will return and recommend. Lots of history.

10/10 - 훌륭해요

Caryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Quaint! Friendly staff
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Katarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

MISS

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christopher

단체 여행
좋아요: 직원 및 서비스
The hotel is very welcoming and the staff are lovely. However, it does need some maintenance. We were in the annexe part and the door was hard to close. One day when we returned we found our door open as the cleaner had obviously not closed it properly.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Josephine

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Margaret

2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Mark

출장 여행
별로예요: 직원 및 서비스
Average
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태
Ok hotel, but lukewarm shower a letdown.
Standard facilities, but the rooms are a bit tired with much wear and tear. Shower was warm enough but not hot at any point.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Andy

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Susan

별로예요: 직원 및 서비스, 객실의 편안함
Dissapointing stay
The bathroom is a mine field, slipped a few times in the bath taking a shower, on stepping out of the shower stepping onto a mat there was no anti slip tiles also slipped very dangerous ( perhaps a risk assessment should be done ) The toilet had not been cleaned properly underneath the seat was as a disgrace... No plug sockets either side of the bed for chargjng my phone the only double socket available was by the dressing table. One of which was covered by the dresser.. Also the bed kept moving as i sat or leaned against it ....and not very comfortable...left with back ache.. I waited 25 min for dinner and when it came the skin on fries were burnt to a crisp..the food was unappetising and tasted bland.... There was no etiquette or customer service , i was not asked did i enjoy the meal to which i would of told them about the chips however it was very clear to see they were burnt as i had left them on the plate.....it was just taken away . I thought prices were far to expensive ive stayed in many a hotel and these are quite steep .... On arrival the guy on reception was on the phone and doing stuff on the computer i waited a few minutes while he was sorting things out which i undestand what needs to be done however there was no apology.. I needed reception a few times no one was available i had to call for attention.....parking is a nigmare .....
2023년 9월에 3박 숙박함

4/10 - 별로예요

Geoffrey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not great
Tired looking hotel, food microwaved and not enjoyable, bar limited. Room ok but lukewarm shower. Will not use again,.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Janette

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable short stay.
Really wasn’t sure what to expect after reading previous reviews. Pleasantly surprised! We used this hotel as a base as we were attending a 2 day festival. The rooms we had were spacious and clean. The beds were very comfortable. Bathrooms clean too. We had breakfast once and it was good value at £12. The usual. Cereals, yoghurt, juices, toast, continental or cooked. We basically only slept here, as we were out a majority of the day. Polite, pleasant staff. Excellent location and close proximity for where we wanted to attend. One thing I do agree on with other reviewers is that the hotel needs some simple cosmetic repairs. Carpets, cracks filled in decorating and just generally brightening up a bit.
2023년 9월에 2박 숙박함