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우튼 하우스 컨트리 에스테이트 호텔 여행 후기

3 out of 5
우튼 하우스 컨트리 에스테이트 호텔
Guildford Road, Surrey, Dorking, Dorking, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 232개 이용 후기 중 89개" "
평점 8 - 좋아요. 232개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 232개 이용 후기 중 42개" "
평점 4 - 별로예요. 232개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 232개 이용 후기 중 3개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Christopher

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Stayed one night for a friends surprise birthday party. Room was vlean and comfortable. Food was good, breakfast excellent
2022년 12월에 1박 숙박함

8/10 - 좋아요

Michal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great. I bit tired decor, spa needs an upgrade.

10/10 - 훌륭해요

Philip

2022년 10월에 2박 숙박함

8/10 - 좋아요

Stephen

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Lily

2022년 9월에 1박 숙박함

8/10 - 좋아요

Krissie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

8/10 - 좋아요

Lidia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

Samantha

2022년 9월에 1박 숙박함

4/10 - 별로예요

Susan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only interested in weddings.
Wotton House is set up as a Wedding venue not really as a hotel. All the downstairs living areas are very nice but the hotel bedrooms are appalling. Dirty carpets greet you as you walk to the rooms and it is the same in the rooms. The rooms are shabby with peeling paint and holes round the window frames. They have no idea how to service the rooms each day. We only got clean towels and the rubbish emptied. Our beds weren’t made and no water and coffee replenished. The grounds also looked very sad and unkept.
2022년 9월에 4박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the stay here and fully recommend
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Iain

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Angela

2022년 9월에 1박 숙박함

8/10 - 좋아요

Hector

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Ismael

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not worth spending your time and money there.
During our stay, there was a heatwave. Our room was on the top floor basically in the attic. There was no Air Conditioning system in place but there was for the lower floors. Basically our room was on oven, with a window that would not open fully because of a security system fixated on the window. The hotel just bought a bunch of Dyson fans. This did little to nothing to alleviate the lack of air in the room. No alternate room was suggested. I asked for another bedroom but given the amount of insects and spiders at the window i just had to stick to the initial bedroom. The hotel had a series of weddings organised over the weekend, which means the restaurant was not always available at its usual time. The restaurant was simply reserved to organise the various dishes for people attending the wedding. No commercial gesture was offered by the hotel either. I will leave out any positives regarding the hotel.
2022년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, great location
This is a very nice hotel in a fantastic location. We only had small niggles to bring up: it’s a shame that milk is still provided in individual plastic capsules as there’s so much plastic waste. They only provided 4 at a time which just about furnishes two cups, so we were forever at Reception asking for more. Despite having used a hotels .com voucher and paid in advance, we were asked both at check-in and check-out to settle up! Hotel has everything you would need and extensive grounds, I wish we could have stayed longer.
2022년 8월에 1박 숙박함

8/10 - 좋아요

CRAIG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The Hotel was lovely The spa area was very grubby and tired needs a revamp
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place to stay! The grounds are glorious the staff are friendly and accommodating the hotel is clean and comfortable. Only negative is that they are short staffed….like everywhere else at the moment….wonderful break
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Liina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is beautiful, old manor house set within spacious landcaped gardens.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Clive

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Martin

2022년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not great
The room was EXTREMELY hot, the carpet had bobby pins all over & clearly hadnt been hoovered. Not worth £150/£200 a night
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Richard

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Gemma

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

John

2022년 6월에 1박 숙박함

4/10 - 별로예요

Caroline

2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Emily

반려동물 동반 여행
좋아요: 직원 및 서비스
I stayed on a Sunday night with my dog, after a long walk at Leith Hill. A large, rowdy wedding party slightly ruined the relaxed atmosphere and the following morning there was plenty of evidence of a party with beer bottles littered around the grounds. If you’re a light sleeper I wouldn’t recommend this hotel, there is very little sound proofing so I was woken a lot as people made their way back to their rooms. Overall the facilities are pretty basic - the beautiful surroundings are its only real benefit.
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Sonia

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Lara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good situation, impressive building, friendly and helpful staff.
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

Kate

2022년 4월에 1박 숙박함

6/10 - 괜찮아요

andrew

2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Indulgent stay
Beautiful hotel amazing room with roll top bath bathrobes and slippers really you could not ask for more and felt very spoilt. We have been before and will be back again definitely would recommend restaurant is fantastic too
2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Salma

단체 여행
별로예요: 직원 및 서비스
Understaffed and check out process was protracted and frustrating, rooms were reasonably clean but bathroom hygiene was poor and needed a more thorough clean. Grounds are stunning / breakfast was plentiful but again lack of staff to serve hot drinks or take drinks orders was noticeable and made for a frustrating experience.
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Sabrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 3박 숙박함

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 1월에 2박 숙박함

6/10 - 괜찮아요

MHD Fawaz

별로예요: 청결 상태, 직원 및 서비스
Everything you need to know
Location: Is great in the outer skirt of London, quiet with routes to walk in. However, if you intend to visit London it is not the perfect location as it is more than 70 minutes drive away from it. Service: Room service never changed the beddings during our visit, just tidy up the old beddings. This is not expected from 4 stars hotels for such expensive rooms. Bathroom has no tooth paste and when we asked for one it was an embarrassment 5 gram tube barely enough for one use. There was no night dining due to the new year evening, a wedding party and staff shortage in the kitchen so I am not sure about the quality of lunch food, however the breakfast was Ok, not too much variety but it is enough. The hotel is not child friendly as there is not activity for children. It suits couples who are looking for romantic view but I do not recommend for too many days. They charge a deposit (£25 per person, refundable they said)on arrival which I am not sure for what as I already paid in advance. If you arrive at night it is easy to miss the hotel sign on the main road as it is not lit well so drive slowly to avoid many U turns. Room size: I expected a bigger room for this hotel in travel lodge and Premium Inn and they have similar room sizes for a fraction of the cost. Basically you are paying for the location, If there was no Covid-19 restrictions I would prefer to pay the £450 pounds two nights stay to travel abroad. It is not a value for money service.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, friendly reception, nice bar and very comfortable room.
2021년 12월에 1박 숙박함

8/10 - 좋아요

Carmella Grace

2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Jade

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Lisandra

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Graham 님, London

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The place was understaffed due to covid which reduced the efficiency such as check in / out procedures and other items such as room service, extended check out from the 11am deadline. The radiator was producing heat all night and couldn't be turned down to minimum. Any room on the -1 floor was located by the gym which meant chlorine smell and dampness. The room wasnt worth £200per night
2021년 11월에 1박 숙박함

4/10 - 별로예요

lORRAINE

별로예요: 숙박 시설 상태 및 시설
Average
The view from the room was lovely, the room for the price was very basic, have stayed in much better places for alot less, food was basic and when payment was taken they took twice and it was myself who had to sort it out
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning hotel
A stunning hotel in a truly beautiful location, with easy access to all that Surrey has to offer. I can't remember ever staying in a hotel where the staff were so friendly or helpful. From check in to check out everyone is keen to make sure you have the very best experience. We only had breakfast in the hotel and it was a great range of food, that was delicious and very well presented. The health club is very impressive, with a great range of equipment and a swimming pool. The not so good points though. WiFi is a bit weak in some of the public areas and because of the hotels location, the telephone signal was a bit patchy. Not a major issue but if you have remote work to do you will have to hunt out the hotter spots. All in all, this ia a fantastic hotel and would highly recommend staying there.
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Emma

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

8/10 - 좋아요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

8/10 - 좋아요

Elliot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함