야외 수영장, 일광욕 의자

컴포트 인 & 스위트 여행 후기

2.5 out of 5
컴포트 인 & 스위트
3015 Riverside Dr, Susanville, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 508개" "
평점 8 - 좋아요. 1001개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 96개" "
평점 4 - 별로예요. 1001개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 20개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Brooke

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Clean but smelly
2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 4월 6일
Hey, Brooke.Thanks for choosing Comfort Inn & Suites on your recent visit to Lassen County, California.We didn't see a call from your during your stay to address any issues of odor that were off-putting. We staff our front desk 24-hours a day to handle any issue that may impede your comfort and rest.We hope to have an opportunity to do even better for you next time you travel our way.

10/10 - 훌륭해요

Norman 님, Ottawa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for an overnight stay while cruising the area.
2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 4월 1일
Thank you for sending back a rating after your stay, Norman.We appreciate your business and hope to see you each time you travel our way.We wish you safe travels till we do!

10/10 - 훌륭해요

Christy 님, Redmond

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property to the east is under construction so there is a mess everywhere outside but overall inside is nice
2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 3월 31일
Thank you for the high marks and review after your stay, Christy.Please know your business is much appreciated and we hope you'll be with us next time you travel our way.Safe travels be yours till we see you again.

8/10 - 좋아요

Bekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here on our way to Oregon, the staff was great and provided a roll away bed within a few minutes of requesting one. Good place to stay with kids.
2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 3월 30일
Thank you Bekah!We appreciate your business and taking a minute to send back a rating.We'd love to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again.

10/10 - 훌륭해요

Sara 님, Berkeley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and quiet. I didn't try the breakfast, but there is a Starbucks nearby. There is no elevator.
2024년 3월에 3박 숙박함
답변 제공: cybercme 님, 2024년 3월 27일
Hey, Sara.Great to have you with us. We hope you'll get a chance to try our breakfast next time. Our guests tell us it is quite yummy!We hope you'll be with us again each time you travel our way!

2/10 - 너무 별로예요

Olivia

2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 4월 12일
Hi, Olivia.We see that you booked and prepaid with an online entity. We also see that you didn't cancel your reservation with them or us; and unfortunately, we not connected to the financial part of this transaction.We regret we're being held responsible for an issue out of our control to intervene.We hold no animus toward you and hope you'll consider actually staying with us sometime in the future to discover we're all about guest comfort and satisfaction.

10/10 - 훌륭해요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean with a good bed. The staff was very helpful & pleasant. We would stay there again!
2024년 3월에 1박 숙박함
답변 제공: cybercme 님, 2024년 3월 22일
Greetings, Ann,Nothing says we did it right more than a return visit.Thank you for sending back a review and sharing your thoughts about our Comfort Inn & Suites.We'll look for your return next time you travel our way!

10/10 - 훌륭해요

albert 님, las vegas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was good
2024년 2월에 1박 숙박함
답변 제공: cybercme 님, 2024년 3월 2일
Thank you Albert!We appreciate your business and taking a minute to send back a 5-star rating.We'd love to be your go-to hotel each time you visit our part of Northern California and wish you travel mercies till we see you again.

8/10 - 좋아요

Rebecca Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Walls and doors are thin, but fortunately I didn’t have noisy neighbors.
2024년 2월에 1박 숙박함
답변 제공: cybercme 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback is what we use to further our constant improvement. We hope for another opportunity to properly host you in the future.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service, cleanliness, and quiet.
2024년 2월에 1박 숙박함
답변 제공: cybercme 님, 2024년 2월 23일
Thank you for the high marks after your stay, Donald.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.Safe travels till we see you again.

10/10 - 훌륭해요

Michael 님, Sunnyvale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: cybercme 님, 2024년 2월 12일
Greetings, Michael.Thank you for choosing Comfort Inn & Suites. We appreciate our feedback and hope we'll be your go-to hotel each time you visit Lassen County.Safe travels be yours on all your journeys

10/10 - 훌륭해요

Maura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service 👏
2024년 2월에 2박 숙박함
답변 제공: cybercme 님, 2024년 2월 10일
Thank you for the high marks after your stay, Maura..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

LAPRIEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free breakfast and it was great.
2024년 1월에 1박 숙박함
답변 제공: cybercme 님, 2024년 1월 25일
Hi, Lapriel.Thank you for choosing Comfort Inn & Suites.We appreciate your feedback and hope we'll be your go-to hotel each time you visit part of Northern California.Safe travels be yours on this and all future journeys!

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: cybercme 님, 2024년 1월 22일
Greetings, Scott.Thanks for staying with us and leaving a rating.We do appreciate you and your business and hope we have the pleasure of your safe return to us again next trip our way!

10/10 - 훌륭해요

Rebecca

2023년 12월에 1박 숙박함
답변 제공: cybercme 님, 2024년 1월 11일
Greetings, Rebecca.Thank you for sharing your feedback with us, we appreciate your 5-star rating and hope you'll be us for another visit soon!

8/10 - 좋아요

christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable beds. Stopped here a couple of times as beds were so comfortable. Basic hotel breakfast but good coffee
2023년 12월에 1박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Christopher.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Amanda

2023년 12월에 2박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Amanda..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Marylynne

Sunshine trip
Rooms are very nice and clean. We really enjoy the hot breakfast in the morning !
2023년 12월에 1박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Marylynne..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Wayne..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Eddie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Eddie..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, here for work. Had everything needed and even helped me out with a toothbrush!
2023년 12월에 3박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Amanda..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

Daniel

2023년 5월에 1박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, Daniel..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

10/10 - 훌륭해요

David 님, Bend

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Can conveniently located to walk to the pizza factory. Also, breakfast was quite good
2023년 12월에 1박 숙박함
답변 제공: cybercme 님, 2023년 12월 26일
Thank you for the high marks after your stay, David..Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

6/10 - 괜찮아요

Maria

출장 여행
2023년 11월에 1박 숙박함
답변 제공: cybercme 님, 2023년 11월 15일
Greetings, Maria.Thanks for staying with us and taking a minute to send up a 5-star rating.We'll always do our best to keep you coming back and look forward to your safe return next trip!

10/10 - 훌륭해요

Dionne

2023년 11월에 2박 숙박함
답변 제공: cybercme 님, 2023년 12월 5일
Thank you for the high marks after your stay, Dionne.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 - 좋아요

MICHAEL 님, Winston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when passing through to Oregon. Always happy with the room. But..this time I was in room 220 and it was crazy to me how loud the neighboring rooms plumbing was...every shower, flush, or running of the water in the rooms on either side of me was annoyingly loud. I'll keep staying here...but not in room 220...! Otherwise,,great as always, except no WiFi due to an internet outage that effected the entire town... Mr. Wright (he said Wright was his first name..unsure on spelling) was awesome checking me out and gave me a credit due to the no wifi...Great young man..!!
2023년 11월에 1박 숙박함
답변 제공: cybercme 님, 2023년 11월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here many times over the years!
2023년 11월에 1박 숙박함
답변 제공: cybercme 님, 2023년 11월 3일
Great to have you back each time, Greg.We appreciate your business and look forward to having you back again next time your venture our way!

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 11월 2일
Thank you for the high marks after your stay, Grant.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 - 좋아요

Ronald 님, Sparks

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very nice. However, the drain in the tub would not stay down on its own to take a bath and the "Kleenex" and toilet paper were quite rough on the skin.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 30일
Greetings, Ronald.I am sorry we didn't quite meet your expectations during your recent stay. We hope to have another chance to earn your business again.

10/10 - 훌륭해요

CARRIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice
Very comfortable, clean and quiet stay. My favorite kind. Would definitely return for future stays.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 30일
Greetings, Carrie.Thanks for staying with us and taking a minute to send up a 10 Rating.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 26일
Hi, Debbie.Thanks for staying with us and leaving a rating.We do appreciate you and your business and hope we have the pleasure of your safe return to us again next trip our way!

8/10 - 좋아요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and quiet.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 23일
Hi, Donald.Thanks for staying with us and taking a minute to send back a review.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

8/10 - 좋아요

Wilfried

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort Inn & Suites
Das Bad benötigt eine Renovierung, Netter Empfang, gutes Frühstück.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 31일
Vielen Dank für Ihren letzten Aufenthalt bei uns. Es tut uns leid, dass wir Ihre Erwartungen dieses Mal nicht erfüllt haben. Wir hoffen, dass wir das nächste Mal, wenn Sie uns besuchen, das Vergnügen haben werden, Ihnen behilflich zu sein.

10/10 - 훌륭해요

Irene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 21일
Thank you for the high marks after your stay, Irene.Please know your business is much appreciated and we hope to be your go-to hotel next time you travel our way.

8/10 - 좋아요

Aaron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect room for the night. Thank you!
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 18일
Thanks for the positive feedback, Aaron.We appreciate your business and hope to have you back with us each time you travel or way!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean room. Friendly staff.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 17일
Thank you, Traveler!We appreciate your feedback and hope we'll have the pleasure of your return again soon.

10/10 - 훌륭해요

VICTORIA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2023년 10월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 16일
Hi, Victoria.Thanks for staying with us and taking a minute to send up a 5-star rating!We'll always do our best to keep you coming back and we look forward to your safe return next trip!

6/10 - 괜찮아요

Robert

가족 여행
별로예요: 청결 상태
Dirty toilet
Toilet was really dirty.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 17일
Gosh, we're sorry for the misstep on your recent visit.If you stay with us again, please know a quick call to our front desk will give us the opportunity to show our commitment to your complete comfort while you are with us.We wish you safe travels and hope we have the chance to do even better for you next time.

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First night laugh neighbors with kids. Second night much quieter. Easy access to facility. Local pizza restaurant was great.
2023년 10월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 15일
Hey, John. please don't hesitate to give our front desk a call If a neighboring guest is being discourteous so we may intervene on your behalf.Our goal is your complete comfort and rest, so we hope to have another opportunity to provide that for you next time you travel our way.

6/10 - 괜찮아요

Alfonso

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: cybercme 님, 2023년 10월 14일
Greetings, Alfonso.I am sorry we didn't quite meet your expectations during your recent stay. We didn't see any comments as to what didn't measure up, so please let us know how we could improve. We hope to have another chance to earn your business again.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Availability of quiet upper floor room on backside of the property.
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 13일
Hi, Leslie.Thanks for staying with us and taking a minute to send up a 5-star stamp of approval.We'll always do our best to keep you coming back and look forward to your safe return next trip!

10/10 - 훌륭해요

Raquel

2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 12일
Hi, Raquel.Thank you for choosing Comfort Inn & Suites. We appreciate our feedback and hope we'll be your go-to hotel each time you visit Lassen County.Safe travels be yours on all your journeys

10/10 - 훌륭해요

Karyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, great breakfast time
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 11일
Hi Karyn, Thanks so much for your feedback, we're so pleased to know that we provided you a five-star visit! We appreciate your business and look forward to having you join us again!

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The only issue was a policy of not cleaning and restocking because of covin, make sense 2 years ago
2023년 10월에 4박 숙박함
답변 제공: cybercme 님, 2023년 10월 11일
Hey, James.Thank you for staying with us and leaving a review.When a guest stays consecutive days, due to the water restrictions in our state, and to do our part to reduce our carbon footprint, we will do a room service only on request.We hope you'll consider being with us again next time you travel our way.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good place to stay
2023년 10월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 10일
Greetings, James! Thank you for taking a moment to share your experience with us! We appreciate your feedback and look forward to your next stay!

8/10 - 좋아요

Tim

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 9일
Hi, Tim.Thanks for staying with us and taking a minute to send back a rating.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
We enjoyed the swimming pool and hot tub rooms were very clean laundry room was easy to find we were treated with respect.
2023년 9월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 9일
Thank you, Traveler.Your business in much appreciated and we hope to be your go-to hotel each time you travel our way.

8/10 - 좋아요

Burton

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A work in progress
This property was formerly a Red Lyon. They rebranded about a year ago and have brought most things up to Comfort’s standards. Pros. The Red Lyon was a lux property and the rooms are quite large. New comfortable beds. Cons. Although clean, Comfort has a lot more to do to bring this property up to the 21 century. USB plug anyone? Also the shower bath combo is old and dingy
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 5일
Thank you for taking the time to send back a review after your stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Joni 님, Gig Harbor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were spacious and VERY clean. Everything felt current and updated
2023년 10월에 1박 숙박함
답변 제공: cybercme 님, 2023년 10월 4일
Hi, Michael.Thanks for staying with us and taking a minute to send up a 5-star rating.We'll always do our best to keep you coming back and we look forward to your safe return next trip!

8/10 - 좋아요

Paula

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, comfortable, friendly staff.
2023년 9월에 2박 숙박함
답변 제공: cybercme 님, 2023년 10월 3일
Thank you, Paula. We appreciate your business and hope we'll have the pleasure of your safe return to us when you travel our way again.