Hi Erin!Thank you for the great review about your recent stay with us at The Best Western Plus Hartford Lodge in Sutherlin Oregon.We apologize about the odor. I will review with my team to ensure we are making improvements for the future. Thank you for letting us know so that we can improve our process.We look forward to seeing you again the next time you are passing through Sutherlin Oregon!

Hi Ray!Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. We hope you are well and staying healthy! Our hotel prides itself on embracing BWH HotelGroup’s We Care Clean TM initiative and ensuring our guests have a safe and comfortable stay.Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Best Western Plus Hartford Lodge. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi John!Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Best Western Plus Hartford Lodge. We look forward to seeing you again the next time you are in Sutherlin Oregon!

Hi Robert!Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. By telling us what you likedabout your stay and how we can improve, you are helping us deliver a superior experience foryou and other guests in the future.Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Best Western Plus Hartford Lodge. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Corey!Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your coments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team's goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Misty! Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. By telling us what you likedabout your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus. On behalf of our entire team, I would like to appologize for the inconvenience of our temporary pool closure. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally and implement improvements to ensure we offer a better experience for guests in the future. I hope you consider staying with us again so that we can have another chance to provide you with a superior experience.

Hi Corey! Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel.Your business is very important to us and we value your feedback. By telling us what you likedabout your stay and how we can improve, you are helping us deliver a superior experience foryou and other guests in the future.Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Best Western Plus Hartford Lodge. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi JTaiya! Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. By telling us what you likedabout your stay and how we can improve, you are helping us deliver a superior experience foryou and other guests in the future.Is there any specific feedback you can provide us so that we can turn 4's into 5's?Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Best Western Plus Hartford Lodge. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Jamie!Thank you for the great scores on our review! Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Sutherlin, OR!

Hi JoAnna!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Pamela,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Gabriella!Thank you for the great scores on our review. We are so pleased that you enjoyed your stay with us. We look forward to providing you with the same exceptional customer service the next time you are in Sutherlin Oregon!

Hi Amanda!Thank you for the great scores on our review. We are so pleased that you enjoyed your stay with us. We look forward to providing you with the same exceptional customer service the next time you are in Sutherlin Oregon!

Hi Rita!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR! Happy New Years Wishes!

Hi Dan!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.Sergio is an invaluable part of our team and I am sure he will be thrilled to hear that he helped to make your stay one to remember! It always makes us feel extra special when you remember our names.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Jason!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR! Happiest Holiday Wishes!

Hi Toshiyuki!Thank you for the 4 out 5 review.We are so glad that you enjoyed your stay with us at the Best Western Plus Hartford Lodge!We look forward to seeing you again the next time you are in Sutherlin Oregon!

Hi Marisa!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR! Happiest Holiday Wishes!

Hi Sandra!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. On behalf of our entire team we are thrilled to hear that we will be your "go-to" place! We truly look forward to seeing you in the future so we have the another chance to with provide you with exceptional customer service!Happiest Holiday Wishes!

Hi Kathryn!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Elizabeth!On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Happiest Holiday Wishes!

Hi Darla!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Robert!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR! Happiest Holiday Wishes!

Hi Craig!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Kathryn!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Kathryn!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean initiative and ensuring our guests have a safe and comfortable stay.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Danielle!Thank you for the great score about your recent at our hotel, the Best Western Plus Hartford Lodge. We are so pleased that you enjoyed your stay with us. We truly look forward to seeing you again the next time you are in Sutherlin Oregon. Happiest Holiday Wishes!

Hi Mary!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Carole!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean initiative and ensuring our guests have a safe and comfortable stay.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Byron!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Hi Elizabeth!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are in the process of making the necessary improvements to refresh our property.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Gary!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge..We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Bill!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Janice!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so pleased that you enjoyed your stay with us at The Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Joseph!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy! Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Diane!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. I sincerely apologize about the surrounding noise. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We are more than happy to move you rooms or find some type of solution for you! We truly look forward to seeing you again in the future!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Lucas!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. Tina and Sergio are both invaluable part of our team and I am sure they will be thrilled to hear that they helped to make your stay one to remember! It always makes us feel extra special when you remember our names.We cant wait to see you again the next time you are in Sutherlin Oregon so we have another chance to provide you with exceptional customer service!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Jessica is an invaluable part of our team and I am sure she will be thrilled to hear that she helped to make your stay one to remember! It always makes us feel extra special when you remember our names.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We truly look forward to seeing you again in the future!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Sutherlin, OR!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Judith!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We cant wait to see you again in the future.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Hi Laura!Thank you for the 4 out of 5 review. I have notified the Maintenance department of the pool issue. We are working on checking the system out and making sure that everything is in proper working order. Thank you for letting us know. We look forward to seeing you again the next time you are in Sutherlin Oregon!

Hi Helmer!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.If I can be of assistance in the future, please don't hesitate to contact me at 541-459-1424.We would love to see you again if you are ever passing through Sutherlin, OR!

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Plus Hartford Lodge.We would love to see you again if you are ever passing through Sutherlin, OR!

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have notified the Maintenance department of the issues you mentioned. We are working on checking the system out and making sure that everything is in proper working order. Thank you for letting us know. Since we do not sleep in the rooms ourselves, it is important to us know when things like that do go wrong.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We would love to see you again if you are ever passing through Sutherlin, OR!