8 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

뫼벤픽 데드 시 조르단 여행 후기

5 out of 5
뫼벤픽 데드 시 조르단
Dead Sea Road, PO Box 815538, Sweimeh, Amman

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 473개" "
평점 8 - 좋아요. 1000개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 116개" "
평점 4 - 별로예요. 1000개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 56개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
사해뷰로 예약하세요!
숙소에서 바라보는 사해뷰가 너무 좋았어요. 해질때도 이쁘고 이스라엘까지 함께 보이는게 아침에도 좋아요. 다만 빌라가 아닌 일반 객실의 사해뷰를 했는데 수영장과 사해까지가 너무 멀었어요(걸어서 5-7분 소요). 리조트가 너무 크다보니 어쩔 수 없는 부분이지만 자주 왔다갔다하기엔 힘들었네요ㅜㅠ
2019년 10월에 1박 숙박함
답변 제공: Twaissi 님, 2019년 11월 5일
Dear Valued Guest, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

4/10 - 별로예요

GI SEOB

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It took too much time for check in at very much noise atmosphere with long time waiting to receive luggage We have to wait for luggage over 1 hour but bed was not clean We have been suffering from many annoying flies It damaged good vocation feeling
2019년 8월에 1박 숙박함
답변 제공: Twaissi 님, 2019년 9월 3일
Dear GI, Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best regards, Abedrabo Twaissi Cluster General Manager

10/10 - 훌륭해요

Taekyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Twaissi 님, 2019년 2월 10일
Dear Taekyoung, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your rating on Expedia, We are happy to know that your stay with us met your expectations. We are looking forward to welcoming you back in your next to the Dead sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변도 가깝고 모든 시설이 완벽했습니다. 편안한 휴식과 색다른 체험을 원하시는 분들께 강추~
2018년 12월에 1박 숙박함
답변 제공: Twaissi 님, 2019년 1월 9일
Dear Valued Guest, Thank you for taking the time to post your kind feedback .We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

2/10 - 너무 별로예요

CHAN HEE

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
너무빡쳐서 후기남깁니다.
스탠다드 더블룸예약했더니 Yarmouk 이라는 사해에서 제일 바깥쪽 건물의 방이었습니다. 단점이 더 많았던 곳이어서 분노의후기를 남겨봅니다. 1. 욕조가 있으면 쓸수있게해야지 욕조 물을 빼고 막는 구멍과 구멍을 조절하는 버튼이 고장나서 샤워를 하니 물이안빠짐.전화하니 엔지니어를 보내준다고하고 30분동안 아무도 안옴. 다시전화해서 엔지니어 왔는데 엔지니어하는소리가 너 샤워하고나서 할때마다 전화하면 자기가 와서 물빼주겟다고 전화하라함. 어이없어서 내가 왜 샤워하는걸 너한테알려야하냐고 따지니까 그제서야 배수구 구멍을 다른 부품으로 바꿔주는데 그마저도 작동안되서 그냥 물이철렁거리게 씀. 2. 수영장 옆 바에서 음료 시키려고 하니 크레딧이 없다고 주문할수없다고 함. 알고보니 리셉션에서 크레딧에대한 설명을 일절안해서 이렇게 아무것도 주문못하고 돌아가는 사람이 많다고 리셉션이 문제라고 바에있는 아저씨가 얘기해줌. 그래서 리셉션까지 일부러 또 찾아가서 신용카드 정보를 등록함. 3. 처음 오면 짐네 baggage tag을 붙이고 보관종이를 주는데 원래는 리셉션 직원이 그걸 나한테 받아서 짐 올려주는 직원한테 인계 해줘야하는데 리셉션직원한테 분명히 내가 물어봤음에도 불구하고 그건 별거아니라고 버리라고했음. 그래서 방에올라가서 기다리는데 짐이 올턱이 있나. 다시 밑으로 내려가서 구석에 쳐박혀있는 우리짐을 직접 찾아들고 올라옴. 4. 방에 전화기가 고장이 난건지 룸서비스가 바쁜건지 10번 전화햇는데 안받음. 게스트 서비스에 전화해서 가까스로 연결해서 온 룸서비스는 최악이었음. steak는 돌덩어리처럼 식어있고 레드와인시켯더니 화이트와인주고 아이스크림은 다 녹아 와서 퍼먹을 것이 없었음. 5. non smoking 룸 달라고 분명히 요청하였으나 재떨이까지 버젓이 있는 담배냄새 찌들어있는 방을 줌. 규모가 커서 그런것인가 사햬를 끼고있다는것 외에 서비스면에서 대실망이었고 아직까지도 리셉션직원은 도대체 한 일이 뭔질 모르겠음.
2018년 9월에 2박 숙박함
답변 제공: Twaissi 님, 2018년 9월 19일
Dear Chan, Thank you very much for your recent stay with us and for sharing some feedback. We were utterly saddened to read that you left the Dead Sea with less than fond memories. It was with great regret to learn that you did not enjoy your time with us. I have taken careful note of your comments. As your feedback is an invaluable source to review our performance, I have discussed them with my team to avoid such inconveniences to our valued guests and ensure future improvements. We hope to have the pleasure of welcoming you back to the Dead Sea assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

10/10 - 훌륭해요

Ilchan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
사해에 붙어 있어서 좋았고 아이들이 놀기에 리조트가 좋았습니다. 가격에 비해 방 상태는 좀 별로였습니다. 냉장고가 잘 안됐고, 조명이 하나가 반짝거렸습니다. 화장실이나 샴푸, 식사 등은 좋았습니다.
답변 제공: General Manager 님, 2016년 8월 30일
Dear Valued Guest Thank you for sharing your recent experience of the resort y. We are always so happy to read comments such as yours which embrace the services and offerings the resort has for all our guests. We sincerely hope to welcome you again in the future. Warm regards, Abedrabo Twaissi General manage

10/10 - 훌륭해요

One 님, amman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
highly recommended.
a fantastic experience in Dead Sea.If there is an opportunity to visit this hotel again, I would definitely do it again.
답변 제공: twaissi 님, 2015년 12월 26일
Dear Valued Guest, Thank you for taking the time to post your kind feedback. The team and I were delighted to know that you have enjoyed your stay with us at the Dead Sea and the service and facilities provided to you exceeded your expectations. Hoping to have the pleasure of welcoming you back at the Dead Sea . Best regards. Abedrabo Twaissi General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
highly recommended.
a wonderful experience in Dead Sea. Well-organized facilities and kind staff. When there is a special promotion like this time, I would definitely visit the hotel again.
답변 제공: twaissi 님, 2015년 12월 26일
Dear Valued Guest, Thank you for taking the time to share your review. We are very pleased that you have enjoyed your stay with us and that you were satisfied with the hotel facilities and services provided. Your kind comments are source of great encouragement for the staff and the management to do even better in the future. We sincerely hope that your travels will bring you back in the near future and are looking forward to welcoming you to Mövenpick Resort & Spa Dead Sea . Best regards, Abedrabo Twaissi General Manager

10/10 - 훌륭해요

kalhintz 님, cairo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
요르단에서 최고의 휴식지가 아닐까 ?
요르단에서 최고의 휴식지가 아닐까 생각합니다. 페트라에서 사해까지 3시간 남짓 되는 거리를 운전하며 도착했습니다 반신반의로 도착했지만 너무너무 좋았습니다 최곱니다.
답변 제공: The Management 님, 2015년 4월 25일
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the resort’s design and our facilities. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: twaissi 님, 2016년 1월 9일
Dear Valued Guest, Thank you for taking the time to post your kind feedback . We are delighted to know that you have enjoyed your stay with us and the services and facilities provided exceeded your expectation. Hoping to have the pleasure of welcoming you again. Best regards, Abedrabo Twaissi General Manager

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 3월 20일
Dear RobertThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.Best RegardsRawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Randa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is amazing
2024년 3월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 3월 13일
Dear Randa Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

ISSAM

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place, excellent service.
2024년 2월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 2월 28일
Dear ISSAMAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager

6/10 - 괜찮아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful rooms.
2024년 2월에 2박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 2월 6일
Dear Charles,Thank you for sharing your feedback following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 2월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 2월 3일
Dear Matthew,Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

2/10 - 너무 별로예요

IMAD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is nice but the security people in the hotel are terrible and aggressive and their security system is very primitive as if you are going into police station in a third world country they don’t have any common sense. And if you invite a guest into the lobby you have to pay an entry fee to see your guest. I have never seen this anywhere in the world so primitive. It used to be one of my favorite facilities, but not anymore.
2024년 1월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 1월 9일
Dear Imad, Thank you for taking the time to share your feedback with us. We appreciate your words regarding to the property. Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a former favorite guest and are genuinely egret to learn about your recent experience with our security team.We acknowledge that the demeanor of our security may not have met your expectations, and we appreciate your feedback on this matter. Our team operates with the utmost priority on the safety and wellbeing of our guests, especially considering the current circumstances. While we maintain strict entry procedures, we regret any inconvenience caused by what may have seemed like an overly assertive approach. Our security team is dedicated to maintaining a safe environment for all guests, adhering to strict entry procedures. We regret any inconvenience you may have experienced and understand that individual reactions can influence the perception of our security measures.Regarding the entry fee, please note that our resort follows a standard procedure of charging entry fees for all visitors to ensure the safety and enjoyment of our guests. We understand this may have caused inconvenience, and we appreciate your understanding of our policy. Additionally, please be advised that we are unable to monitor guests to ensure they do not use the facilities without paying the entry fee.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back, providing an improved and more satisfying experience.Best Regards, Rawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Viet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort! Sadly we came during rainy season, but there were many restaurants and it was fun to explore!
답변 제공: Rawan Fakhouri 님, 2024년 1월 9일
Dear Viet,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heated pools, diverse restaurants, and attentive staff, like Odeh from housekeeping, contribute to a positive experience. It's wonderful when a hotel's team goes the extra mile to make guests feel welcome and comfortable.
2023년 12월에 3박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 1월 6일
Dear Nancy,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I received a free upgrade and the views were amazing!! The Grill has the best food.
2023년 12월에 3박 숙박함
답변 제공: Rawan Fakhouri 님, 2024년 1월 1일
Dear Rachel,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia. We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards,Rawan Fakhouri Guest Relation Manager

10/10 - 훌륭해요

O O

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 12월 30일
Dear O O, We very much appreciate your comments regarding your stay at the Mövenpick Dead Sea Jordan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

lin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
這間飯店的櫃檯的笑容滿分,辦理入住給我們提早非常感謝,我們可以有非常充裕的時間在飯店享受這裡的氛圍,剛好是聖誕平安夜,飯店準備了非常豐盛的晚餐,佈置的非常用心精緻, 讓我們度過一個非常棒的聖誕夜, 前往死海的漂浮體驗,也有良好的設施,有咖啡色的浴巾,漂浮後還能馬上有淋浴的水, 也有死海泥可以體驗, 接送的接駁車工作人員,還很貼心停在最好的角度的幫我們拍照, 讓我們感受到非常溫馨的感覺, 建議大家來這裡渡假
2023년 12월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 12월 27일
Dear Lin,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead SeaBest RegardsRawan FakhouriGuest Relation Manager

4/10 - 별로예요

Samy

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The architecture of hotel is beautiful with nice green park and beach. In spite of the fact that the hotel was empty they gave us lousy room classified as superior that smelled of cigarettes. Lunch at the beach was pitiful like a fast food or worse. At 12:05 noon they called us to remind about check out as if they could not wait to kick us out.
2023년 12월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 12월 17일
Dear SamyWe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.We are very happy to read that you liked the beauty of our architecture, green park, and beach. and that you took home some unforgettable memories.Concerning our rooms, it is true that we have many different room types and categories. Different views, different locations, different sizes, …. etc. Depending on the reservation our guests are allotted the room accordingly. Please accept our apologies that my colleagues at the front desk did not ask you during the check in process whether you prefer a smoking room or not, and I hope that you liked and satisfied with the upgraded room to premium pool view .Unfortunately, from your review, we were unable to understand exactly how your lunch did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.We would also like to apologize if our call to enquire about your check-out time caused you any inconvenience or did not achieve the right tone. Only when the room is assigned for check-in the same day, or even specifically requested by another guest, is it very important that our housekeeping team receive enough time for cleaning, lest we receive complaints for long waiting times at check-in. Please allow us to apologize again for any inconvenience caused. Should you in future decide to give us another chance, we shall certainly do all within our power to ensure your stay will be no less than perfect and make up for the previous experience.Best RegardsRawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Hassan

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 12월 12일
Dear HassanThank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea .Best regardsRawan FakhouriGuest Relation Manager

10/10 - 훌륭해요

Clare

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On driving into the property we were suddenly in a different world. It felt very safe and was a very relaxing atmosphere. We were lucky enough to get a free room upgrade and it was lovely! Great breakfast, lots of choice.
2023년 11월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 11월 29일
Dear ClareThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!Kind regards, Alec De WieuwGeneral Manager

10/10 - 훌륭해요

nader

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and the workers are very friendly
2023년 11월에 3박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 11월 24일
Dear naderAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 - 훌륭해요

KILANI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tout était parfait chambres piscines acces a la plage buffet rien n est laisse au hasard tres beau séjour
2023년 10월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 11월 20일
Dear KILANI Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 - 괜찮아요

Darren

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 11월 20일
Dear Darrenwe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.Unfortunately, from your review, we were unable to understand exactly how your stay did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.… Should you decide to visit us again, please do let us know and we shall do all the needed to meet your expectations and provide you with a wonderful stay.Kind regards,Alec De WieuwGeneral Manager

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Resort is regarded as the best resort spa in the Middle East, and after experiencing its beauty and service one can only agree. The resort planning and architectural detail is inspired, serving to add a cultural overlay to the resort programme - all woven together with great thoughtfulness. We will definitely return!
2023년 11월에 1박 숙박함
답변 제공: Rawan Fakhouri 님, 2023년 11월 16일
Dear Paul Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 - 괜찮아요

Emilia

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Can be improved. The room is a bit rundown and the bathroom/toilet is smelly too. The corridor outside is always wet. The mug in my room was broken, how come the housekeeping doesnt check prior? So stingy with drinking bottle too, only 1 provided in the room and the extra will be chargeable. Also the Grill restaurant didn’t provide room charging- insist to pay using card or cash, very inconvenient and strange! Please improve! Thanks
2023년 10월에 1박 숙박함
답변 제공: Bayan Titi 님, 2023년 10월 23일
Dear Emilia, Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changesBest Regards,Alec De WieuwGeneral Manager

10/10 - 훌륭해요

Fraja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing resort hotel, it has everything you could possible want/need here, we are just sad we couldn't stay longer. The dining options are amazing, the food we had during the whole stay from breakfast through to dinner was simply delicious. There was sooo much choice for breakfast and I can't recommend Chopstick and The Grill enough. Love that there is an adults-only breakfast room and pool too.
2023년 10월에 2박 숙박함
답변 제공: Bayan Titi 님, 2023년 10월 23일
Dear Fraja,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
死海をパーフェクトに楽しむには最高の場所
死海を楽しむにはプライベートビーチがあるホテルがよい。 こちらのホテルはビーチまでのアクセスもよく、施設も素晴らしいので思いっきり楽しめました! 
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 10월 5일
Dear Anonymous,Thank you for your thorough and lively review and for recommending our hotel to other travelers. I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can.We look forward to having you again as a guest in our hotel.Kind Regards,Ibrahim Khallil Hotel Manager

4/10 - 별로예요

Maria

가족 여행
좋아요: 청결 상태, 객실의 편안함
Muy bonito lugar pero No servia el baño teniamos que echarle agua con un bote
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 10월 5일
Dear Maria ,Thank you very much for your recent stay and thank you for taking your time to provide us with some candid feedback. It was with regret to read that you left the Dead Sea with mixed feelings. Guest satisfaction will always remain to be our priority. The entire team is constantly striving to create for every guest a memorable experience. Please accept our apologies, if your recent stay was less than exceptional. Thorough cleaning is an absolute must for Mövenpick and we follow very strict protocols to guarantee satisfying results regarding hygiene and Cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will give us an opportunity to bring your remarks to the attention of our housekeeping management.We hope that we will have the precious opportunity to welcome you back in the near future. Yours sincerely,Ibrahim Khallil Hotel Manager

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 10월 5일
Dear PatrickThank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.Thank you once again for your feedback and we hope that we will have the opportunity to serve you again.Best Regards,Ibrahim Khallil Hotel Manager

2/10 - 너무 별로예요

Abtidoon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir wurden in ein Zimmer gebracht, das noch nicht sauber war; Essensreste des Vorgängers waren noch vorhanden. Obwohl uns gesagt wurde, dass wir den Zimmerservice mit der Nummer 0 kontaktieren können, gab es kein Telefon im Zimmer. Auch nach einer Beschwerde wurde nichts unternommen. Das Personal wirkte gestresst, was sich insbesondere beim Abendessen bemerkbar machte. Obwohl es ein Buffet gab, wurden Getränke und kostenloses Wasser erst nach einer weiteren Beschwerde serviert. Die Anlage selbst ist schön, aber ich bin enttäuscht vom Mövenpick Hotel.
2023년 9월에 4박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 10월 3일
Dear, Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changesBest Regards,Ibrahim KhallilHotel Manager

10/10 - 훌륭해요

slawomir 님, chicago

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is in the perfect location just right by Dead Sea with a private beach surrounded by pools. The spa is the best and the largest in all area. The treatments are amazing, absolutely worth it to try. Guest relation manager: Rawan fakhouri was super helpful with any questions we got. Absolutely highly recommended to stay there to have the best time for your stay.
2023년 9월에 2박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 28일
Dear Slawomir, On behalf of the entire team of Movenpick Resort and Spa Dead Sea, I would like to grant our sincere gratitude and appreciation for the very special comments you have written about our hotel during your last visit. These comments are actually a recognition of the hard work spent by every team member of the Movenpick Family whose aim is to provide our valued guests with a level of service they expect from a 5-star hotel.We hope to have you back with us very soon!Kind regards, Ibrahim Khallil Hotel Manager

6/10 - 괜찮아요

Adnan 님, Dubai

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very bad
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 28일
Dear Adnan,Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, it was with regret to read that you left the Dead Sea with mixed feelings. Guest satisfaction will always remain to be our priority. The entire team is constantly striving to create for every guest a memorable experience. Please accept our apologies, if your recent stay was less than exceptional. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best Regards, Ibrahim KhallilHotel Manager

4/10 - 별로예요

Paul

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 28일
Dear Paul,We would like to take this opportunity to thank you for sharing a review for your recent stay at Movenpick Resort & Spa Dead Sea. We are sorry to learn that your recent stay at our hotel did not meet one of our valued guest’s expectations as your comfort and well-being are always our highest priorities to continue to improve our service and we will definitely be taking your comments into consideration.Thank you again for your time and come visit us again soon. Sincerely,Ibrahim KhallilHotel Manger

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An oasis in the desert, the resort is a perfect getaway.
2023년 9월에 2박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 28일
Dear Craig,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Ibrahim Khallil Hotel Manager

10/10 - 훌륭해요

kathya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Top ! Tout est parfait dans cet hôtel C’est immense Déjeuner super Mais ce n’est pas donné:) $$
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 24일
Dear Parfait,Dear, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea.Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea.Best Regards, Ibrahim KhallilHotel Manager

10/10 - 훌륭해요

TOMOKI

2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 24일
Dear Guest, Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future.Kind Regards, Ibrahim KhallilHotel Manager

6/10 - 괜찮아요

Nazlican

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manger 님, 2023년 9월 18일
Dear Nazlican,We would like to take this opportunity to thank you for sharing a review for your recent stay at Movenpick Resort & Spa Dead Sea. We are sorry to learn that your recent stay at our hotel did not meet one of our valued guest’s expectations as your comfort and well-being are always our highest priorities to continue to improve our service and we will definitely be taking your comments into consideration.Thank you again for your time and come visit us again soon. Sincerely,Ibrahim KhallilHotel Manger

10/10 - 훌륭해요

daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel and grounds with amazing views.
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 16일
Dear daniel, Thank you very much for staying with us at Mövenpick Resort & Spa Dead Sea.We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones.It would be our pleasure if you chose us again in the future.Kind Regards, Ibrahim KhallilHotel Manager

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very well maintained. The services are incredible. The buffet is far above what I have seen in my travels all over the world. The quality of the food. The presentation, the variety and the way the food is cooked are incredible. If you are in the area is a must to stay at the Movempick.
2023년 9월에 2박 숙박함
답변 제공: Ibrahim Khallil Hotel Manager 님, 2023년 9월 16일
Dear Frank, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us.It would be our pleasure if you chose us again in the future.Kind Regards, Ibrahim Khallil Hotel Manger

10/10 - 훌륭해요

P

2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 9월 12일
Dear P, Thank you for choosing Movenpick Resort & Spa Dead Sea for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Thank you again for your time and come visit us again soon.Sincerely,Ibrahim Khallil Hotel Manager

8/10 - 좋아요

Shikha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience. Everyone especially Wajed was excellent. She helped us with checking in , gave us an upgrade and was overall so considerate about tips to enjoy the resort. I wish breakfast had more veg options and also the seating wasnt so far from the serving area. I also wish they told us in advance that drinking water was not complimentary at resort. Thankfully we carried our own water and had an excellent time. Dead sea is lovely. Much recommended
2023년 9월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 9월 9일
Dear Shikha ,I would like to take this opportunity to thank you for choosing Movenpick Resort & Spa Dead Sea for your recent stay and for taking your time to post a review here. As your comfort and well-being are always our highest priorities, I appreciate receiving your positive feedback.Looking forward to welcoming you again in the near future.Sincerely,Ibrahim Khallil Hotel Manager

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was magnificent and located directly on the Dead Sea. Hotel staff were great.
2023년 8월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 9월 5일
Dear Michael,Thank you very much for staying with us at Mövenpick Resort & Spa Dead Sea.We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones.It would be our pleasure if you chose us again in the future.Kind Regards, Ibrahim KhallilHotel Manager

10/10 - 훌륭해요

Lucie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe
Rien à redire hôtel service restauration top
2023년 8월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 8월 27일
Dear Lucie, Thank you for your review and for choosing Movenpick Resort & Spa Dead Sea. I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. It will be a real pleasure to share your feedback with the team.We look forward to having you again as a guest in our hotel.Kind Regards,Ibrahim Khallil Hotel Manager

10/10 - 훌륭해요

Manuela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien, excelente opción para disfrutar el mar muerto
2023년 8월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 8월 27일
Dear Manuela,Thank you for your recent stay at the Movenpick Resort Dead Sea and for letting us know that your trip was enjoyable. We appreciate receiving praise and acknowledgment of such a positive nature, it is truly rewarding! We certainly hope to have you back with us very soon.Kind regards,Ibrahim Khallil Hotel Manager

8/10 - 좋아요

Guy 님, Wethersfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, and great layout. Didn’t try the spa, so can’t comment but the options available are great. The map doesn’t make much sense, for walking about and there was only one way to walk back to our sea view room (in Wadi Rum) but which wasn’t marked on the map. There was also quite a bit of work/renovation ongoing, presumably to. Improve the site before peak season, particularly by the beach. Things that are great: Dining options, Size of the plot, Entertainment in the Village Square in the evening, Facilities available (eg Spa, Tennis court) Improvers: Facilities are not quite up to the same standard you would see in similar premium European type hotel/spa complexes, Beach entrance is small and rocky - feels like a problem that could be easily resolved through having a bigger access area and making a more user/friendly space around the entrance and into the sea (remove the rocks and stones!) … and lastly, just a small point, but I wanted to buy an ice cream on the day we departed but there was no-one available to sell me one. Stand was empty, and other staff members were telling me to “go to the stand” when I asked at the bar or reception. Not impressive for a Movenpick hotel!
2023년 8월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 8월 25일
Dear Guy,Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changes.Best Regards,Ibrahim KhallilHotel Manager

6/10 - 괜찮아요

Jihun

출장 여행
좋아요: 직원 및 서비스
It looks very conventional with stone decorations. But the room was too far away from the pool and deasea.
2023년 8월에 1박 숙박함
답변 제공: Ibrahim Khallil 님, 2023년 8월 21일
Dear Jihun, Thank you for taking the time to share your kind and valuable feedback.We are terribly sorry to read that your visit to our resort was not fully up to your expectations. Please accept our sincere apologies for the inconvenience caused during your visit and rest assured that such issues will be immediately tackled.We do really hope that such comments will not tarnish your perceptions of our hotel and you will give us another chance to show you the real service of Movenpick Resort and Spa Dead Sea and make sure your time spent with us is an unforgettable one!Looking forward to have you back soon.Best Regards,Ibrahim KhallilHotel ManagerKind Regards, Ibrahim KhallilHotel Manager